About Revetize

Revetize is a cloud-based business marketing solution that helps organizations streamline processes related to lead generation, reputation management and customer interactions. It allows users to collect and view reviews or feedback on a centralized dashboard. 

Revetize's lead generation module enables businesses to create, share, incentivize and track promotion and loyalty campaigns across various social media platforms. It lets users create and automatically send personalized messages for appointment/event reminders and follow-ups. Additionally, managers and leaders can receive daily updates on customer activities, such as referrals, public reviews and feedback submission.

Revetize provides mobile applications for Android and iOS devices, allow...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

38 Reviews of Revetize

Average User Ratings

Overall

4.84 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(34)

34

4 stars

(2)

2

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 38 results

March 2020

JT from Debug Pest Control

Verified Reviewer

Company Size: 11-50 employees

Industry: Environmental Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Forget Podium, go with Revetize

Great team. Smart product. Great value.

Pros

Super easy to deploy team-wide with multiple offices. 2 for 1 value with both reviews and referrals.

Cons

We are waiting on integration with PestPac.

Reasons for Choosing Revetize

We chose Revetize because the product did more than what we wanted. It offered drip campaigns with both reviews and referrals. The people behind the product were very smart and built a great product.

September 2019

Julie from Que Bella Salon

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Remarkably user-friendly and profit-generating software. You'll love it!

Stupendous!

Pros

The software is awesome however, my top compliment is for the team at Revetize. Reps are superb. A company is only as great as its people. From initial contact, there has been continuous communication through setup, follow-up, and follow-through with promises. On to the software: just put it on auto-pilot and watch more clients come, and current clients return more often!! Set-up (yourself or with reps help) your templates, and frequency of communication with your clients and revenue will undoubtedly increase. Additionally, this program will help you gauge the satisfaction level of each client you have inputted in the system, prior to requesting a review. No need to look any further for the right software.

Cons

I have absolutely nothing negative to report. Revetize has been a Godsend and a great relationship.

Reasons for Choosing Revetize

As stated in the opening - the Revetize employees. First company I called and emailed twice, and they never got in-touch, even until this date. The second company simply were lax on their promises, slow to respond, and we feared the worst for our business. Promptly requested a refund for which they honored 80% of after we went back-and-forth a few times. Thank God our contract was worded correctly. You can see both companies just above, respectively listed. You have been forewarned.

April 2019

Michael from Michael Jewelers

Company Size: 1 employee

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2019

Great way to get reviews

Customer service is top notch and everyone I have ever talked to is very friendly and personable

Pros

Price. I came over to Revitize from using Podium and Revitize is 1/3 the price of Podium.

Cons

I use Revitize just for the aspect of receiving google reviews and send a text with a link to follow, which I like, but when i was with Podium it was a much more professional text with a picture of my store. Also, my dashboard hardly ever worked the way it was suppose to. I dont mean to knock Revitize so hard, but I feel this may lead to improvements where needed.

Response from Revetize

Replied April 2019

We reached out to customer to investigate "dashboard issues" and realized it was because he was logging in through Mozilla Firefox, which Revetize is not optimized for. We also mentioned that MMS messaging functionality is going to soon be released, so he will be able to include photo of his business (if desired) in text in the near future.

March 2020

Joni from Pristine Carpet Cleaning

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

March 2020

Great Product

The experience was good. Set up took longer than I would have liked but that is because I was waiting on my database provider's API key. Once I had that there were a few glitches I had to work out.

Pros

I love that I can text, and email my customers. It sends out review requests and helps us to build on our own customers for referrals.

Cons

There are limitations. I can't add specific links aside from those programmed into the system. It only allows me to choose one review site when requesting reviews, and the only choices are Facebook and Google. The emails don't allow for complete customization. It adds your logo, but that is it as far as pictures go.

Reasons for Choosing Revetize

The price was great for all the options that the service provided. We love the integrations.

Response from Revetize

Replied March 2020

Hey Joni! Thank you for the review! Just wanted to let you know that you can send to a whole bunch of review sites through the platform (outside of Google and Facebook). We also added our "a la carte" review feature last year that allows you to send review invites to multiple sites at the same time. Give us a call if you have any questions and we can show you how to do this! We can also show you how to add personal links (we even offer link tracking) in your messaging. We also offer custom html on email now, so you can format your emails however you would like with images etc... Thank you so much for the review!

March 2020

Aaron from Pitch59 Inc.

Verified Reviewer

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Excellent for automatically generating referrals and leads!

Overall, we're very happy with Revetize and have had an excellent return on investment. Our contact and customer communication have really improved and we seeing a lot more leads and referrals.

Pros

I've used Revetize for close to a year now and I love it! Revetize has automated our communication with contacts and customers, making it 1) actually happen, and 2) quick and easy. Their dashboard is user friendly. They have tons of labeling and filtering options to keep organized and easily search through your contacts. You set up a sequence once and then the communication automatically happens so you don't have to worry about it any more. It's fantastic! It then notifies you any time a customer/contact replies so you can quickly respond. It's been extremely helpful for us in communicating with our customers and we've gotten lots of leads/referrals from it. The customer service service is excellent, too. They offer chat, email and phone support. I've called several times wanting to know if I could do some different things with the software. They're very responsive and helpful.

Cons

When uploading a list, even though they mention it, I've forgotten a few times that the file needs to be in .csv format. They do mention it but it doesn't stand out enough. They do lots of updates and they require a page refresh, but no significant issues and I'm glad for the new and updated features.