# Ring.io Software Reviews, Demo & Pricing - 2026 > Review of Ring.io Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/ringio-profile --- [Home](https://www.softwareadvice.com/) / [Inside Sales Software](https://www.softwareadvice.com/crm/inside-sales-comparison/) / Ring.io Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/crm/ringio-profile/alternatives/) # Ring.io 2026: Benefits, Features & Pricing Wondering if Ring.io is right for your organization? Our Inside Sales Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Ring.io 4.1 [(19)](https://www.softwareadvice.com/crm/ringio-profile/#reviews) Pricing Starting at $69.00 per month ### About Ring.io Ringio is a cloud-based call center management solution that features a CRM dialer, call routing, analytics and more. It’s used by sales teams in many industries such as healthcare, media, non-profit and banking. The system can integrate with SalesForce.com, Zoho CRM and Google Contacts. These integrations allow businesses to route calls based on a variety of fields such as lead owner, pipeline stage and customer tier. It provides click-to-call capability directly from the CRM system and also automatically logs and records calls. Ringio can be used with a wide range of devices including Macs, PCs, iOS devices Androids, softphones like Skype and IP phones such as Polycom or Cisco. From the mobile app, users can sync contacts, check voicemails and make calls from their business number. New and existing users can access Ringio’s support and resources pages directly on their website; it consists of FAQs, a knowledge base, a blog, video guides and more. Wondering if Ring.io is right for your organization? Our Inside Sales Software selection experts can help you in 15 minutes or less. ## Ring.io User Interface ## Popular Ring.io Alternatives Main Product Ring.io 4.1 [(19)](https://www.softwareadvice.com/crm/ringio-profile/#reviews) Ratings Breakdown - 4.32Ease of use - 3.85Value for money - 4.50Customer support - 4.05Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(993)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 4.16Value for money - 3.96Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Five9](https://www.softwareadvice.com/call-center/five9-profile/) 4.2 [(483)](https://www.softwareadvice.com/call-center/five9-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.02Value for money - 4.32Customer support - 4.11Functionality Pricing Starting at $119.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Ricochet360](https://www.softwareadvice.com/voip/ricochet360-profile/) 4.8 [(82)](https://www.softwareadvice.com/voip/ricochet360-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.75Value for money - 4.82Customer support - 4.69Functionality Pricing Starting at $24.00 per month Get Price Alternative Product [PhoneBurner](https://www.softwareadvice.com/crm/phoneburner-profile/) 4.8 [(176)](https://www.softwareadvice.com/crm/phoneburner-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.59Value for money - 4.74Customer support - 4.57Functionality Pricing Starting at $165.00 per month Get Price ## Ring.io Pricing and Plans Starting price: $69.00 per month Free Trial Free Version Basic $69.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Ring.io Features - Popular features found in Inside Sales Auto-Dialer Call List Management Call Recording CRM Email Management Interaction Tracking Lead Capture Multi-Channel Communication Performance Management Reporting & Statistics Sales Pipeline Management - More features of Ring.io Access Controls/Permissions Activity Dashboard Activity Tracking Agent Interface Alerts/Escalation Alerts/Notifications API Archiving & Retention Audio/Video Conferencing Automated Attendant Automatic Call Distribution Blended Call Center Call Center Management Call Conferencing Call Disposition Caller ID Call Logging Call Monitoring Call Queues Call Reporting Call Routing Call Screening Call Tracking Call Transfer Campaign Management Chat/Messaging Commenting/Notes Communication Management Computer Telephony Integration Conferencing Contact Database Contact Management Customer History Customizable Caller ID Customizable Fields Customizable Reports Dashboard Data Import/Export Deal Management Electronic Faxes Email Templates Fax Management For Contact Centers Goal Setting/Tracking Inbound Call Center IVR Lead Distribution Lead Management Manual Dialer Mobile Access Mobile App Monitoring Multi-User Collaboration Onboarding On-Demand Recording Outbound Call Center Performance Metrics Phone Key Input Power Dialer Pre-recorded Messages Progressive Dialer Queue Management Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Reporting Real-Time Updates Recording Reminders Reporting/Analytics Ring Groups Role-Based Permissions Sales Reports Sales Trend Analysis Screen Sharing Search/Filter SIP Trunking SMS Messaging Task Management Training Management Transfers/Routing Two-Way Audio & Video Video Conferencing Virtual Extensions Virtual Voicemail Voice Customization Voice Mail VoIP VoIP Connection Workflow Automation Workflow Management ## Ring.io Integrations Salesforce Sales Cloud Integration rated undefined from -1 review Zoho CRM Integration rated undefined from -1 review Pipedrive Integration rated undefined from -1 review Zendesk Suite Integration rated undefined from -1 review HubSpot CRM Integration rated undefined from -1 review ## Ring.io User Reviews Overall Rating 4.1 Ratings Breakdown 5 47% 4 32% 3 11% 2 0% 1 11% Secondary Ratings Ease of Use 4.3 Value for money 3.8 Customer support 4.5 Functionality 4.1 Have you used Ring.io and would like to share your experience with others? LS Lauren S. Verified reviewer Marketing and Advertising 11-50 employees Used daily for more than 2 years Review source Reviewed July 2022 This works well if you work from home 4 This is a great service that allows everyone to work from home. It prevents us from using personal phones or having to get work phones. There are some issues with the phone freezing and not allowing you to push buttons but overall, the product does what it says it will do. Ratings Breakdown 5 Ease of use 5 Customer support 4 Functionality Pros: I appreciate that the web phone is easy to use. I like that I can click on phone numbers and have it automatically dial instead of individually typing numbers. I also like that we are able to record calls to reference previous conversations as needed. I also like that we are easily able to transfer calls to coworkers. Cons: Sometimes I have to close the extension and reopen the extension to answer or hang up a call. It's like the buttons just don't work sometimes while you're on the line and that can be frustrating. Vendor Response Thank you for review, Lauren. We'll look into the button freezing case and get back to you. Replied August 2022 Read More NZ Nic Z. Verified reviewer Food Production 201-500 employees Used daily for more than 2 years Review source Reviewed August 2022 Ring.Io is great! 5 Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: It integrates with our CRM, Zoho. Not a lot of companies did that and this was critical. Honestly, the voicemail drop has been the most amazing part of this software. Cons: Occasionally, the system will send calls to the wrong people in the wrong order, but this is rare. Vendor Response Thank you for review, Nic. We're happy that you enjoy our system and voicemail drop in particular. We'll look into the occasional hiccups. Replied August 2022 Read More KS Karen S. Verified reviewer Real Estate 501-1000 employees Used weekly for more than 2 years Review source Reviewed July 2022 Ringio use in Call Center 3 Glitches happen often but customer support is superior. Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 2 Functionality Pros: Ease of use and great customer support. Call tracking is vital to our metrics. Cons: The text box is way too small. I need to see if any corrections need to be made without alot of scrolling. Im afraid I will accidentally hit send before proofreading. Vendor Response Thank you for your honest and in-depth review! We've launched an iOS app that has much cleaner design and working on a web version re-design. So keep an eye on updates. Replied July 2022 Read More RD Rhonda Deloge D. Verified reviewer Real Estate 51-200 employees Used daily for more than 2 years Reviewed July 2022 Ringio Review 4 Overall we have had a great experience. There have been occasional downtime disruptions but they typically seem to get fixed within 24 hours. Sometimes we aren't able to get a phone number for certain areas. Ratings Breakdown 5 Ease of use 5 Customer support 4 Functionality Pros: Being able to use local numbers for calling. Tracking talk time to know which callers need more training keeping people on the phone. It's an easy platform to use and train on. Cons: Really need to be able to use the texting from the same phone number that is set up to call from. When you talk to someone from one number and have to text them from another number it gets questioned. I have one caller managing 4 phone numbers to call for 4 markets simultaneously. Being locked into using one number to text from and it can only match one city is an issue. I'm searching for texting companies that can support texting from local numbers and assigning multiple text numbers to one caller. Reasons for choosing Ring.io Customer Service is why we stayed with Ringio Vendor Response Thank you for your detailed review, it's very valuable for us, as we can prioritize our product development based on real customers reviews, like yourself. As for SMS feature, thank you for bringing it to our attention, it will be considered for our product roadmap. Replied July 2022 Read More RW Rod W. 11-50 employees Used daily for more than 2 years Review source Reviewed February 2019 Ring.io for our Call Center 5 \[SENSITIVE CONTENT HIDDEN\] and his team are very responsive, fun to work with and overall superior at customer service. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: In 2013 my company was in search for an IP phone system that would allow us to scale for growth, save money, track our calls and production, allow us to hire globally, and also have great support and technical abilities. We research 5 companies and found Ring.io to be the best and most innovative software for our 24/7 call center team. We needed redundancy and they have it. Fast forward, I sold that company 2 years ago with 50 plus employees and Ring.io saved us thousands of dollars, sometimes monthly. The API integration was extremely easy with our CRM and all calls were attached to the correct client contact files so we could check orders in case of a dispute. Given my experience with Ring.io in the past, when i started my new company and knew that I needed simple integration and high scalability I made to call to \[SENSITIVE CONTENT HIDDEN\]. Now currently we are suing their SMS(text) system integrated with ZOHO CRM and it is a life saver for us. As we scale in 2019 we have set the foundation to take orders globally and manage the orders with Ring.io and our in house software. As a long time entrepreneur and someone with 20 years of technology, telephony and global networking experience, Ring.io is my choice. Cons: I would to see a mobile application for this wonderful product. Its already so easy to use, an app would just make it easier for my agents. Read More AB Albert B. Verified reviewer Marketing and Advertising 501-1000 employees Used daily for more than 2 years Review source Reviewed July 2022 Easy to Use 4 Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: The ease of use and the results we have see in our business Cons: It does have its occasional hiccups, but support is on top of it. Vendor Response Thank you for your review! Our support team is very grateful and pleased you appreciate their work. Replied July 2022 Read More MH Michael H. Verified reviewer Food Production 201-500 employees Used daily for more than 2 years Review source Reviewed July 2022 Gets the job done 5 Ratings Breakdown 4 Ease of use 5 Customer support 4 Functionality Pros: Ability to transfer connect and work with our crm system and also transfer calls within our company. Cons: Seems like was always changing which can be good but for me when I get used to something and like it, it is hard to change and learn updates. Vendor Response Hi Michael, and thank you for the review. We're constantly changing the product to make it better for all the users. But we're trying to stick to the same UI. Replied August 2022 Read More jg john g. Verified reviewer Financial Services 2-10 employees Used daily for less than 12 months Reviewed July 2022 Full of Robust features 5 biggest challenge I'm solving right now is being able to control what phone numbers I'm using and call quality Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: local presence is key! I like using the power dialer during sessions with my team. integration with HubSpot is also important . Cons: all the features are performing just how I want to use it. Vendor Response Thank you for your feedback, we have a few big features coming out in the next 2-3 weeks, so be on a look-out in your inbox and in the app chat! Replied July 2022 Read More WH William H. Verified reviewer Marketing and Advertising 11-50 employees Used weekly for more than 2 years Review source Reviewed August 2022 Excited to watch it develop 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The customer service chat is generally quite responsive and they never leave me hanging. Even when an operator does not have an answer to my exact question, I can be confident that I'll hear back from someone who does know the answer soon. Cons: The plugin itself can be somewhat finicky. Sometimes I do not have the option to end a call for some reason. Small issues like this do pop up from time to time but generally resolve themselves quickly. Vendor Response Thank you for the review, William. Our customer support agents are always pleased hearing they're useful. Replied August 2022 Read More BP Bill P. Verified reviewer Management Consulting 2-10 employees Used daily for less than 12 months Reviewed August 2022 Smooth Sailing and No Problems 5 Ring.io has been awesome and customer service has been outstanding. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: Calls through my cell phone and easy interface on the computer. Cons: Need the ability to have more voicemail drops available. Vendor Response Thank you, Bill, for your review. We're very happy that you're satisfied with Ring.io. We'll look into adding more voicemail drops available. 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