SalesRabbit Software


SalesRabbit is a cloud-based sales enablement and customer relationship management software designed to help outside sales teams manage sales in the field. 

The software and mobile app include a suite of features for each level of sales organizations. Management-driven features include data collection and reporting as well as area management mapping. Reps can track lead progress in the field and use digital sales presentation tools during sales pitches.

SalesRabbit also allows teams to build customized agreements, approve customers from the mobile app and collect client signatures. Integrations with the core product include DataGrid, which provides homeowner information that automatically populates on maps in the app. The SalesRabbit Learn module is an online training system featuring content from industry professionals and a reporting system to track employee progress.

The system is accessible on Windows and iOS devices, as well as on mobile devices (iOS and Android).



160 Reviews of SalesRabbit

Overall rating

4.0 / 5 stars

Showing 1 - 20 of 160 reviews

December 2018

Brittany from Emerson Home Services

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

December 2018

Affordable and Easy to Learn

One of the better priced Customer Management programs for sales teams that still has lots and lots of features.

Pros

They have several options for plans to suit larger or smaller companies and even individuals. GPS, Messaging and Area management are some of the most useful features. You know where everyone is all the time. You can contact the entire group quickly and everyone stays in the loop about new assignments or areas. And you can assign certain areas to canvas (or sales) persons.

Cons

The one time set up fee is 400 which is a little more than I would have liked but understandable as they customize the program to your needs. Also, unless you purchase the Pro Version (instead of the Team version that my review is based on) it doesn't integrate with other programs which would be amazing, but isn't the biggest deal considering all you do get with the Team version.

December 2018

Nazar from EW

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

No bad

Good

Pros

Ease of use, menu selection and design.

Cons

Missing functions that other software's have but the price is not bad

November 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

November 2018

Sales Rabbit

It is great and constantly becoming better.

Pros

This software was clean and neat and easily filterable. It kept good door-to-door sales records and made for good area management. Managers are able to assign area to sales reps and monitor their activities in real time. The app is real easy and self explanatory. It very useful to keep data in all service areas to know of good leads for future reference.

Cons

There were some occasional glitches with but customer support was good and getting back with you and helping to fix problems.

November 2018

Fritzie Ann from Txanto

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Good in tracking and lead management!

Pros

Sales Rabbit is so useful in a world of marketing and a business. It keeps me organized also and gives transparency.

Cons

Sometimes Slow loading and not so much good in communicating, fix it and add features more.

November 2018

Eva from Telecommunications

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

November 2018

Decent

Pros

Easy to use and learn it - user friendly interface

Cons

It needs more features and capabilities if to be used by large companies

November 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

November 2018

Your D2D CRM Go To

Pros

Being able to canvas area visually as your CRM.

Cons

Keeping track of potential prospects/leads can get hard because the list isn't whole (due to the visual side of sales rabbit). Also it takes a lot of data to run, especially if you're on a limited data plan on an iPad.

November 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

November 2018

Sales Rabbit

Pros

It's easy to record information and has increased my sales and accuracy.

Cons

It glitches and will freeze up and isn't the fastest uploading data.

November 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

3 of 5

November 2018

Usefool Tool

Sales Rabbit is a decent app for companies with sales people on the road where the ultimate goal is to sign up clients.

Pros

Easy to use UI, to build quotes , auto-form fills and agreements.

Cons

Don’t like that the multiple instances don’t synch. For example if you have it on an iPad and iPhone, the data doesn’t synch automatically. It should.

October 2018

Jacob from Attendí, Inc

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2018

The bouncy rabbit

I loved the pins, it saved me wasted time knocking on doors that was useful in facilitating more sales. I cant say there is anything better out there.

Pros

I really like the pin feature that allows me to drop unique color pins on homes that allow me to better know which homes have been contacted and which homes have not been. This is a great resource for follow up visits. it requires a team to still makes solid notes and make sure they are working hand it hand. I also enjoyed the maps functionality.

Cons

I did not love the communication aspect of the app, real time communication is key for me with sales. While I loved the pins and map, I did not love how sometimes it seemed to lag when I was going to a new area, it felt like it was buffering and would load all the pins in one area, it may have been more of an internet issue, but overall I thought there was a lot of good that outweighs the bad. This software works great hand in hand with other sales tools.

October 2018

Jennifer from Badgerland Irrigation and Lighting Service, LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

October 2018

Great tool for training new sales people

Great!

Pros

This software has been fantastic for helping us to train our new sales people and help them to get started on a path and plan of how to tackle their door to door sales. Makes this quick and simple so they can focus on selling!

Cons

We love almost everything about this app. Sometimes we have problems where the app freezes, but this happens with almost all apps from time to time these days.

October 2018

Kathleya from Marketing

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Sales Rabbit Review

Pros

This help me so much in accordance customer relationship and create a better sales experience. I like it so much!

Cons

Always need internet connection, nothing least on this software it helps you a lot and multitasker.

October 2018

Randon from Fisher Home Furnishings

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

October 2018

Worked Well

Pros

Sales Rabbit was very simple to use and did what I needed. It helped me manage my sales area and was easy to get customer service.

Cons

It wasn't super good about keeping me up to date with appointments.

October 2018

John from Fox Pest Control

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

October 2018

Lots of Potential but unstable

Great when it works. Really good UI and Design. Works really well as a Door to Door Sales Tool. Unstable. Until the stability issues are resolved, I would not recommend.

Pros

Ease of use is really high. It provides many amazing tools for Door to Door sales. (Area Management, Lead Pins, Easy to fill out contracts, etc...) It looks sleek and modern, and gives you the tools to sell door to door electronically.

Cons

Stability. We have used the software for 3 Years and each summer there seems to be some sort of feature that doesn't work or is broken. Last summer was the worst, there were a few weeks where reps could not login to the app and could not submit agreements (among other issues). Seems like Sales Rabbit may have just outgrown their server capacity?

October 2018

Amber from Fox Pest Control

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

4 of 5

Functionality

3 of 5

October 2018

Lots of bugs

It seemed very promising, but in the end it was very frustrating when our reps couldn't see their pins or areas (amongst other things). More hassle than what we bargained for and headaches all around.

Pros

I loved that it would show you where your current customers are (when it worked) and it was easy to draw and assign areas. It was really easy for our sales reps to fill in the customer information and payment information usually transferred over to our system pretty well.

Cons

There were many instances this summer where a rep couldn't see his pins and therefore knocked into current customers. Sometimes their areas would diasappear or wouldn't save after having been assigned. Other times it would show multiple pins for the same customer, etc. Sales Rabbit's customer service team (when we could reach them) was always willing and ready to help but they didn't necessarily fix the problem right away because it was more of a programming issue that took time to remedy. Often times it would reject a contract for whatever reason and the rep had to wait to submit it later. This would result in some contracts (and therefore, payment information) being lost.

September 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

September 2018

Great Technology

Pros

For door to door sales this technology changed the game! I love that you can see your assigned area and mark which houses you’ve talked with and even put futures of if they’re a customer, wasn’t home, not interested, etc.

Cons

I feel like they were trying to update to much of the software to quick. There were many days the app wouldn’t not work because they were doing updates.

August 2018

Cody from Real Estate

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

1 of 5

Functionality

2 of 5

August 2018

Better off using a pen and paper

They don't provide you with much info, you purchase and then realize all the features you're missing. No follow up support

Pros

They a nice looking app but unfortunately they don't have as many features as one would expect.

Cons

Pretty much everything. Realized I'm better off using a pen and paper

Response from Sales Rabbit of Sales Rabbit

Replied September 2018

Hi Cody, I'm sorry you couldn't find all the features you were looking for! That can definitely be frustrating. We'd love to see if there are any features we can go over with you or architect different solutions for any problems you may experiencing. Please feel free to contact us at support@salesrabbit.com or 801-418-9009 ext.1 Sincerely, SalesRabbit Support Team

July 2018

Alexandra from university

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

July 2018

Not the best software I have used. Under explained and over complicated. Would not recommend

Pros

Once I got used to it, I could use it fairly well, synced well with my data... but that's about it...

Cons

super slow to boot up and use, not good if your connection is not good, you don't get the support you need. terrible customer support

Response from Sales Rabbit of Sales Rabbit

Replied September 2018

Hi Alexandra, I am sorry to hear you had such a difficult experience. I would like to review your experience and ensure any fail points are addressed. Would you please contact me at Support@salesrabbit.com with your information? This will help me review and resolve any outstanding concerns. Thank You, Matt H

June 2018

Siddesh from Marimba Auto

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Customer support

4 of 5

Functionality

5 of 5

June 2018

Effective Stratergy

Pros

This is kind of research based result oriented software where it enables the team members to implement best in the industry.

Cons

Quick reaction form the customer service is required and also the software needs immediate transfer of data.

May 2018

Tom from Sunburst Ventures

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

May 2018

Effective message platform that helps me to keep organized and easier to communicate with employees

Pros

I like the GPS tracking system that helps me keep abreast of the reps in the field at their locations.

Cons

I found incorrect information on customer's addresses and phone numbers. They need to update their records more frequently.

March 2018

Clem from Constructors 911

Company Size: 11-50 employees

Review Source


Ease-of-use

1 of 5

Functionality

1 of 5

March 2018

Sales Rabbit is a waste of money and time!

THE WORST CUSTOMER SERVICE WHEN YOU INQUIRE ABOUT A REFUND. They will not assist you in any way! Joke of a software unless you are selling carpet cleaning or bibles door to door.

Pros

No pro's unless you like being over promised and under delivered product.
This product does not have anywhere close to the functionality the sales guy tells you. Then once you are a customer they tell you it is in development and will be released shortly. I guess their definition on shortly is that it will be out in this millennial.

Cons

Not auto data collecting, if you just want to track a customer name than great. IF YOU ARE A ROOFER DO NOT BUY THIS PRODUCT.
Spoto was better at data collection and being able to use the mobile and computer app.