Great for complex sales cycles

our sales team uses salesboom to manage collaborative sales deals. many people are involved over a long period of time before the customer buys from us. We have to talk to decision makers few times and many tasks have to be done. We love it because the crm automates many of the tasks for our sales people leaving them more time to focus on the closing of the sale.

Pros

great interface and very easy to learn. love the crm reporting and custom views

Cons

Its not available in all languages if your company is international. Not all the features are available in all countries! for some reason some features like the zip code proximity is only available for usa and canada

Valuable CRM Platform

The team at Salesboom helped us build what we now consider our proprietary CRM program. They provided a roadmap and a timeline for us and worked with us to not just implement our vision but fine-tune it.

Pros

Being able to determine what information we needed most, then to customize a data program that captures, integrates, tracks and reports back to us as we need it and when we want it, has made Salesboom an integral part of our business plan.

Cons

Superb integration with customization has its price, and for Salesboom the price is visual acuity. It's taken some time to train staff on where to click to take advantage to all the program has to offer.

Weak CRM, only appropriate for very small companies

Pros

The CRM was extremely easy to use, and viewing leads was simple and fast within the contact manager. I like being able to see some data about a contact from the main screen of the contact manager.

Cons

Salesboom was fine for the very early stages of our business, but we found it didn't offer much in the form of marketing automation, reporting, etc.

personal service second to none. Product so intuitive and customization is easy accommodating.

I am far more organized and effective with managing my clients. It increased my accountability also.

Pros

I could create a CRM useful to me in what felt like minutes. Ability to customize is simple and I could try anything I wanted without `breaking anything. Love it.

Cons

Honestly I can't think of anything negative If I had to pick something, I would say it could seduce me because it can do so much.

We've been using Salesboom for over a year. Mostly positive experiences.

Easy pipeline management at a fraction of the cost of other CRMs.

Pros

Easy to use, easy to customize. You dont need to be a programmer to make changes. If you can use Sales Force you can use Salesboom and will save your company a lot of money.

Cons

You cant reorder columns in reports so they download to the CSV file in the order you want. Hopefully thats something in the works for future upgrades.