Salesboom CRM Suite Software

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About Salesboom CRM Suite

Salesboom Cloud CRM is a cloud-based customer relationship management (CRM) system. The user interface within the system was designed for quick end user adoption, and most functions can be accessed with just a few clicks. Every company using Salesboom is assigned a personal CRM consultant. The system is offered in three levels: Team, Professional and Enterprise. The Team Level contains advanced mass email marketing, as well as auto-response email functions. Lead and contact management is always included, and customer support teams have access to Case and Incident Management, as well as Solution Management. The Professional and Enterprise levels include advanced Campaign Management, Quote and Contract Management, as well as the ability to produce a custom ...

Salesboom CRM Suite Pricing

<li>Team: $14/user/pm <li>Professional: $45/user/pm <li>Enterprise: $95/user/pm

Starting price: 

$14.00 per month

Free trial: 

Available

Free version: 

Not Available

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Salesboom CRM Suite User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 36 reviews

David

Verified reviewer

Time used: More than 2 years

Review Source: GetApp

5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

September 2016

Great for complex sales cycles

our sales team uses salesboom to manage collaborative sales deals. many people are involved over a long period of time before the customer buys from us. We have to talk to decision makers few times and many tasks have to be done. We love it because the crm automates many of the tasks for our sales people leaving them more time to focus on the closing of the sale.

Pros

great interface and very easy to learn. love the crm reporting and custom views

Cons

Its not available in all languages if your company is international. Not all the features are available in all countries! for some reason some features like the zip code proximity is only available for usa and canada

Kim

Company size: 2-10 employees

Industry: Staffing and Recruiting

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

May 2020

Valuable CRM Platform

The team at Salesboom helped us build what we now consider our proprietary CRM program. They provided a roadmap and a timeline for us and worked with us to not just implement our vision but fine-tune it.

Pros

Being able to determine what information we needed most, then to customize a data program that captures, integrates, tracks and reports back to us as we need it and when we want it, has made Salesboom an integral part of our business plan.

Cons

Superb integration with customization has its price, and for Salesboom the price is visual acuity. It's taken some time to train staff on where to click to take advantage to all the program has to offer.

Reasons for choosing Salesboom CRM Suite

Superior customer support

Allison

Company size: 11-50 employees

Industry: Real Estate

Time used: Less than 12 months

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
2

Functionality

out of 5

May 2018

Weak CRM, only appropriate for very small companies

Pros

The CRM was extremely easy to use, and viewing leads was simple and fast within the contact manager. I like being able to see some data about a contact from the main screen of the contact manager.

Cons

Salesboom was fine for the very early stages of our business, but we found it didn't offer much in the form of marketing automation, reporting, etc.

Anonymous

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2018

personal service second to none. Product so intuitive and customization is easy accommodating.

I am far more organized and effective with managing my clients. It increased my accountability also.

Pros

I could create a CRM useful to me in what felt like minutes. Ability to customize is simple and I could try anything I wanted without `breaking anything. Love it.

Cons

Honestly I can't think of anything negative If I had to pick something, I would say it could seduce me because it can do so much.

User Profile

Paige

Verified reviewer

Industry: Consumer Services

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

July 2018

We've been using Salesboom for over a year. Mostly positive experiences.

Easy pipeline management at a fraction of the cost of other CRMs.

Pros

Easy to use, easy to customize. You dont need to be a programmer to make changes. If you can use Sales Force you can use Salesboom and will save your company a lot of money.

Cons

You cant reorder columns in reports so they download to the CSV file in the order you want. Hopefully thats something in the works for future upgrades.

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