Salesboom Cloud CRM Software


 

Salesboom Cloud CRM is a cloud-based customer relationship management (CRM) system. The user interface within the system was designed for quick end user adoption, and most functions can be accessed with just a few clicks.

Every company using Salesboom is assigned a personal CRM consultant. The system is offered in three levels: Team, Professional and Enterprise.

The Team Level contains advanced mass email marketing, as well as auto-response email functions. Lead and contact management is always included, and customer support teams have access to Case and Incident Management, as well as Solution Management.

The Professional and Enterprise levels include advanced Campaign Management, Quote and Contract Management, as well as the ability to produce a custom dashboard for Business Intelligence analytics and tracking.

 

Salesboom Cloud CRM  - Color-coding
 
  • Salesboom Cloud CRM  - Color-coding
    Color-coding
  • Salesboom Cloud CRM  - Cases
    Cases
  • Salesboom Cloud CRM  - Analytics and reporting
    Analytics and reporting
  • Salesboom Cloud CRM  - Salesboom
    Salesboom
Supported Operating System(s):
Web browser (OS agnostic)

18 Reviews of Salesboom Cloud CRM

 

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Software Advice Reviews (6)
More Reviews (12)

Showing 1-6 of 6

Dan from Thermal Applications Group
Specialty: Construction
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

This was one of the worst customer experiences my company has ever had.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I strongly encourage other firms investigating CRM and quoting software to look elsewhere.

Cons

Poor customer relations and follow-up. The company's CEO refused to refund we furnished to him prior to starting our project.

Review Source
 
 

Nick from Wholesale
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

The must-have CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Salesboom is the only CRM I have purchased that actually works and finally I am seeing a product that we can actually use!
I use Salesboom all day every day and personally think that it is the best value for money and one of the best CRM software on the market.
I have used different CRMs in the past and most of them have fallen short in the area of missing data, duplicate data and reliability.
Salesboom is very easy to customize, I use it to track sales opportunities, reports, forecasts and for support.
I highly recommend Salesboom to anyone, if you need anything just ask Salesboom support team.

Pros

1) Great After-Sales support
2) Very easy to use
3) Eeasy to customize pages
4) Great Value for Money

Cons

I was searching for a simple and easy CRM Software package for my team to use and glad I found Salesboom. The only area they need to concentrate on is the daily import limit.

 
 

Hoffmann from Equinox Global Forwarding
Specialty: Transportation
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Insightful

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

great product and support is excellent.

Pros

Easy to navigate, information is accessible and properly organized. Reports are a big plus, very flexible for customization.

Cons

Interface looks can be improved, other than that functionality, learning curve, access to information is excellent.

 
 

John from Rain Bow
Specialty: Advertising

April 2014

April 2014

The Most User-Friendly Cloud CRM Software Solution

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's the most user-friendly Cloud CRM Software system. They offer a Service-Level Agreement and a money-back guarantee. It offers reasonable prices for all editions. It has many powerful features.

Likes Least

I can't find anything I dislike about Salesboom.

Recommendations

Be accurate and honest while you are looking for any software.

 
 

Miley from Salesboom.com
Specialty: Construction

February 2014

February 2014

Great Cloud CRM software!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's a highly customized and very user-friendly Cloud CRM. Salesboom.com helped train our users and showed them the rewards of using the system. Therefore, we had no issues with user adoption like other vendors we worked with in the past.

Likes Least

I think that the interface colors need to be changed, but of course, this is the least of our worries.

Recommendations

My #1 recommendation for Salesboom.com evaluators is to type out all your requirements and send it to your Salesboom.com CRM consultant prior to doing a live demo with them. Also, insist on getting multiple demos to evaluate the system fully. They will look at your requirements and actually customize the system while on trial, which will save you money!

 
 

Tom from Greenberg CRM Consulting
Specialty: Consulting

February 2014

February 2014

Best Cloud CRM Ever!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Salesboom.com is a very user friendly cloud-based CRM system. It's very easy to customize and simple to use.

Likes Least

The only downside to Salesboom.com is that they do not offer a French translation for their system, so you have to translate it yourself.

Recommendations

I would recommend anyone evaluating Salesboom.com Cloud CRM to speak directly to a CRM consultant and elaborate on your business processes. They are very good listeners, and if they can't help you, they will be the first to tell you.

 
 
 
Showing 1-12 of 12


November 2017

November 2017

Easy Access ALL the way

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to navigate, information is accessible and properly organized. Reports are a big plus, very flexible for customization. Wishing much success with Salesboom now and in the future.

Cons

It did take a bit of time to deliver and roll out, but ever since this happened (6years ago) we are very happy with the system

Review Source: Capterra
 

Michael from Enriched Data
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

First pre-loaded CRM with real estate mortgages, owners and sellers , leads and contacts!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Pre-loaded reliable phone numbers, email and LinkedIn contact details on loans coming due and buyers/sellers of recently completed commercial real estate transactions is a huge win!

Pros

My Leads are hot and vented to have the most accurate contact information! We source billions in mortgage loan business each week.

Cons

Would appreciate some cool looking graphs/charts. The sales funnel is nice and we link the lead to prospect to clients with internal job log systems.

Review Source: Capterra
 

Theresa from Metropolitan Building Maintenance Ltd.

April 2017

April 2017

Extremely Service Oriented!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

First, would like to thank you so much for educating us on CRM. It was indeed helpful in helping us to figure out which way to go on this.
Again we found our go to meeting with you regarding your product extremely helpful and informative.and without pressure.
I am very impressed with your company and it is awesome that it is Canadian. I will highly recommend your CRM to others that are looking for one or wanting to switch.
Wishing much success with Salesboom now and in the future.

Review Source: Capterra
 

Jared

November 2016

November 2016

Run Away

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Before paying Salesboom to customize our method of quoting our clients, we sat through numerous consultations and provided them with every piece of information necessary to customize the CRM to provide quotes like we currently do offline. They stated numerous times that this would be no problem. Well it's been 8 months, there has been no progress and they haven't returned our calls or emails from about 2 months now.

Pros

None. They are scamming us.

Advice to Others

Dont, use them. Run away.

Review Source: GetApp
 

Jim from Northwood IT

October 2016

October 2016

Does What its supposed to

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We use this CRM to manage our sales opportunities. Our employees need to collaborate on each sales deal. All our sales deals take time to close and it is important to use a CRM system to help us manage all the tasks required.
Great part of this CRM is when the deal is closed the information is then passed to create invoices in real time, and the information is also passed to the fulfilment department to deliver the products and services as sold.

Review Source: Capterra
 

Adrian from Sterling Industrial Construction

October 2016

October 2016

Simply the best!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

my life could be a nightmare at work without it! I use it to automate all my sales tasks and activities saving me time to focus on closing the sale.

Review Source: Capterra
 

Anny from Goldman Construction Inc

October 2016

October 2016

Great CRM for the Construction Industry

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have a complex sales cycle involving contracts and construction projects. Our previous CRM vendor failed to meet our requirements even though we paid lots of money for customizations. With Salesboom.com CRM their team reviewed our requirnments and needs and offered us a great price for implementation. We demanded a money back guarantee if they fail to deliver on time, and to our surprise it turned out that they do have such a guarantee for custom projects of our size!

It did take a bit of time to deliver and roll out, but ever since this happened (5 years ago) we are very happy with the system

Review Source: Capterra
 

David

September 2016

September 2016

Great for complex sales cycles

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

our sales team uses salesboom to manage collaborative sales deals. many people are involved over a long period of time before the customer buys from us. We have to talk to decision makers few times and many tasks have to be done. We love it because the crm automates many of the tasks for our sales people leaving them more time to focus on the closing of the sale.

Pros

great interface and very easy to learn.
love the crm reporting and custom views

Cons

Its not available in all languages if your company is international.
Not all the features are available in all countries! for some reason some features like the zip code proximity is only available for usa and canada

Advice to Others

I would recommend the fast track because it makes it the responsibility of salesboom to understand your sales process, customize the system accordingly, import your data, and then train your end users.

Review Source: GetApp
 

Mandy from Reputation Fix Inc

December 2015

December 2015

powerful CRM, yet easy to use

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We fell in love with Salesboom.com CRM years ago when our CEO decided to switch from Salesforce. Most users thought salesforce is hard to use and complex but it had some nice features. When we switched to Salesboom our sales managers were afraid that making such a move will have a toll on the end users because they have to learn to use a new CRM product. The beuty of Salesboom.com is that thier support staff helped us greatly make the move and offered online training at no extra cost.

Review Source: Capterra
 

Abagail from Avid Consulting & Solutions Inc

November 2015

November 2015

A CRM to Fall in love with!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Right from the beginning when Salesboom.com made it to our CRM shortlist, we were impressed. They were the quickest company to contact us and plan for our trial. They helped us map our business processes and even spent time to cleanse our data and import it into the CRM. All this was before we even decided to go with them. After the sale, they helped us go live in no time. I would recommend the Fast Track if you do not have the time and resources to go live.

Review Source: Capterra
 

Steve from Berkman & Associates

November 2015

November 2015

Great CRM, Great Support

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We love Salesboom.com CRM simply because our end users love it. They believe it is much easier to use than most other CRM vendors out there. Also we love how responsive thier support is.

Review Source: Capterra
 

Jim from Greenberg Consulting Inc

September 2013

September 2013

Very easy to use CRM

Product Quality

Product Quality
Quality

After a bad experience with Salesforce.com our VIP of sales was researching cloud crm vendors and he came across Salesboom.com. After the first demo our sales staff was excited about the new CRM as it seemed very easy to use. We decided to go with them especially when we learnt how easy it is to setup the reporting system and the workflow engine.

Salesboom helped us export our data from Salesforce.com within 3 days and copied over all our custom fields, objects, views and reports. The best thing about going with Salesboom.com CRM was the after sale training and support. Our Salesboom.com CRM account manager helped us at the begining but we had a dedicated CRM success manager that staid tuned to all our needs and made sure that our crm implementation was headed in the correct direction.

Now, after 2 years of using Salesboom.com, our Sales staff love it so much and swear by it.

Review Source: Capterra