Salesforce.com

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Ratings & Reviews

Overall Rating

4.36 / 5 (13,879)

4.35 / 5 (105)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

February 28, 2020

February 10, 2020

Pros/Cons

  • Pros

  • Beautiful interface and mostly very good price

  • It is very easy to use and great customization options

  • Cons

  • The new Lightning experience​ looks pretty good however it is missing so many functions from the classic view.

  • not many, can be clunky but the pros definitely outweigh the little cons

  • Pros

  • The program allows me to easily set the headers and images of alerts, as well as view the number of unsubscribing subscribers. It integrates well with a number of applications and tools we need.

  • This software is used by us because it is great for newsletters and many other tasks. There are many pre-made templates, and extensive functionality is also available.

  • Cons

  • For sending mail works very well, support by chat is sometimes a bit slow to answer.

  • The big issue is speed, they do have an issue when it comes to. Page speed when saving email templets. It can be a little frustrating when you are trying to fix something small.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

How it's priced

Salesforce users pay either a monthly or annual subscription fee for each user login. It is a cloud-based solution.

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Contract Term

Salesforce requires a year-long contract for cloud-based deployment; renewed annually.

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Upfront Costs

Additional fees apply for implementation (e.g., special integrations, customizations and/or data migration).

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Recurring Costs

Fees apply for premium support.

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Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2019

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Number of times our advisors have recommended this product

(in the last 30 days)

46 Recommendations

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots

Support

Phone Support

Phone support included in subscription fee.

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Online Case Submission

Online case submission available to all users.

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Online Support Options

Help website, knowledge base, and online community included in subscription fee. Additional support can be purchased.

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Training

“Getting started” online catalogue available to all users. Additional live and/or online training included in subscription fee. Online training includes webinars and/or videos.

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