It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.

Salesforce is a really great product I loved the tools used and tips to help you create sales and serve better for customers.

Salesforce is the best customer relationship management tool in the market right now. The best thing I like about this software is the features.

There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.

I love using Salesforce. It is very user friendly and helps me be able to track my progress and create a clean pipeline.

Ref IDs are my biggest pet peeve, they don't always work and I've lost emails this way from clients. This leads to a bad consumer experience for everyone involved.

Ease of use and works great for small (that's us) or large companies it blends well with other programs is customizable and tracking is good,  reach out is also very easy to use.

If you could get the innovative nature of Salesforce to your business you would get amazing talent collection to your organizations.

An awesome CRM platform with a plethora of information to use to become the best marketer you can be.

Overall Salesforce is great and can integrate with hundreds of other platforms which makes it an amazing tool to use company wide, not just for sales.

Like I stated before, I was happy about the switch to Salesforce Lightning, but it has turned out to be great. I like that my emails and Talkdesk are integrated into Salesforce as well.

My team members use it in delivering great sales and customer service experience and it has been a great help for all of us.

This software will help you to build your sales and marketing in the industry, salesforce is a great software and value for money, so therefore I recommend it to the user.

I like the fact that Salesforce is very flexible and customizable to my taste. It is very user friendly and the functionality is superb.

So popular and so powerful for small business  is contact management, task management, opportunity tracking, collaboration tools, customer engagement tools. Flexible and easy  to use.

The integration with gmail is awesome. Being able to automatically log emails to the appropriate account instantly is such a nice feature.

I like that this platform is easy (for the most part) to use. I also find that the customer support is amazing and always willing to help.

It's also supported by awesome community and the best documentation/support in the business. The Trailblazer community leads the tech industry in training and documentation.

Newly implemented dashboard are extremely versatile and powerful, but sometimes a touch cumbersome if you need a look at data. Great tool to develop and maintain KPIs.

It's been positive for managing relationships and for data mining.

I have been pleased with the content of reports in particular.

I feel it is far harder to use than helpful. The features it offers are great but it does not make it worth the investment.

Tessitura also offer a Tessitura Network Express Web (TNEW) website solution for online bookings which integrates well with the Tessitura software.

The near-infinite report customization can be a double edged sword because any tick-box accidentally checked (or unchecked) may dramatically change the content of a report.

Company fully understands the requirements of the industry that it is targeting. There is an excellent community with end users willing to engage and help each other.

It is very archaic-looking, confusing, and hard to find things.

It holds a wealth of constituent data and we can write our own SSRS reports in-house to query this data.

It is a powerful piece of software with many customisation options that, when configured and utilised correctly, proves a useful tool.

It is an effective organizational and ticketing program which allows for many customization options to adjust the system as needed.

Ugh, ok, repeat entries were the scourge of my job.

The worst part of this software is how easy it is to give an order to a different patron. There are no warning signs and this has been a common problem around the office.

Tessitura is the biggest and worst CRM you can use. It has a giant network of constantly evolving apps, fixes and test cases.

Tessitura is a fantastic software that helps me to track and process huge amounts of data.

I can look up a constituent and see exactly when they came, what donations or purchases they have made, etc. The tech support is robust.

It has been relatively easy to upgrade our software/database version following the very useful documentation found on the Tessitura Network website.

Integrates with many other common industry systems (mail2, Boca, etc.). Great reporting capabilities.

It has a great ability to customize and tracks data way better than SABO. The best part of this software is when it comes to selling subscriptions.

This software is really difficult to learn and train others on. The UI is confusing and it is difficult to find what you are looking for.

Very good overall, it does exactly what is needed for a busy venue.

Additionally, it is relatively easy to make a mistake and accidentally give a ticket to a different person than intended.

I like that Tessitura is a non-profit helping other non-profit organizations. They truly take feedback from end users and improve the software every year.

Support is amazing, very quick to answer any queries, and very knowledgeable about all aspects of the software.

I like that there's a visual layout you can view to see which seats are taken and what kind of ticket they're purchased under.

Every arts organization uses Tessitura for a reason. All encompassing, it's reach is impressive, limited only by its users organization.

US Dollar

Grow your revenue and profits with intelligent sales automation with Sales Cloud. Help every rep be more efficient. Close more deals. Collect cash faster. Boost growth and profit with intelligent automation and integrated tools from Sales Cloud.

This Salesforce platform has CRM capabilities that include lead management, marketing automation, and contact management. These applications help organizations to manage customer accounts, track sales leads, conduct and monitor marketing campaigns and provide service post-sale. Salesforce Lightning Experience is upgraded CRM version of Sales Cloud that streamlines the sales process by allowing any sales rep to generate and follow-up on leads, manage account activity, track the status of each campaign, and create reports without hassle.

With Salesforce for Outlook, users can synchronize contacts, calendars, emails, and tasks in both applications without interrupting any business process. Salesforce Sales Cloud for small businesses allows users to manage contacts, track sales deals, manage tasks and events, harvest leads, and track performance. The sales cloud enterprise edition layers in call scripts, team-selling functionality, business workflow, setup approval and automation, custom applications, API integrations, and more.

The Salesforce CRM solution is available only for software-as-a-service (SaaS) deployment. In addition, this Salesforce app provides a technology stack that covers database and security as well as workflow and user interfaces.


LongDescription

Commenting/Notes

Engagement Tracking

Content Delivery

Cataloging/Categorization

Employee Management

Customer Surveys

Forecasting

Multi-Channel Marketing

Business Card/Badge Scanning

Quality Management

Purchase Order Management

Meeting Management

Safety Management

Internal Chat Integration

Product Catalog

Presentation Tools

Lead Capture

Performance Management

Document Storage

Proposal Generation

Access Controls/Permissions

Activity Tracking

Customer Service Analytics

Sales Pipeline Management

Referral Tracking

Contract/License Management

Ad hoc Reporting

Financial Management

Material Requirements Planning

Order Management

Calendar/Reminder System

Competitive Analysis

Project Management

Approval Process Control

Auto-Dialer

Lead Distribution

Projections

Knowledge Management

Multi-Campaign

Pipeline Management

Customer Database

Call Recording

Call Logging

Medical History Records

Audience Targeting

Goal Management

Call Management

Customizable Fields

Collaboration Tools

Assignment Management

Sales Trend Analysis

Call Center Management

Shipping Management

Client Tracking

Scheduling

Data Import/Export

Email Tracking

Call List Management

Campaign Planning

Customer Support

Graphical Data Presentation

Buyer Management

Lead Generation

Email Templates

Self Service Portal

Contact Management

Sales Approval

Version Control

XML/RSS

Opportunity Management

Content Management

Configurable Workflow

Bills of Material

Lead Management

Conversion Rate Optimization

Multi-Currency

Email Marketing

Statistical Analysis

Mobile Access

Sales Reports

Dashboard Creation

Performance Metrics

Routing

Territory Management

Channel Management

Dynamic Modeling

Training Management

Maintenance Management

Shared Contacts

Production Scheduling

Marketing Automation

Proposal Management

Landing Pages/Web Forms

Request Escalation

Social Media Integration

Lead Segmentation

Mac OS

Web browser (OS agnostic)

Basic sales and marketing for up to 5 users
$25
/user/month*
(billed annually)

Complete CRM for any size team
$75
/user/month*
(billed annually)

Deeply customizable CRM for your business
$150
/user/month*
(billed annually)

Unlimited CRM power and support
$300
/user/month*
(billed annually)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Salesforce Sales Cloud

In Person

Live Online

Webinars

Documentation

Videos

Tessitura Network’s constituent relationship management (CRM) platform is designed to support processes for arts, cultural and entertainment nonprofits. Its core functionality includes box office ticketing and admissions, fundraising and membership management, reporting and more.

The ticketing and admissions module manage a range of box office operations including ticket and subscription sales, reserved and open seating arrangements, general and timed admission, receipt printing, order confirmations, mobile ticketing and more.

Within the fundraising and membership module, fundraisers can track various types of contributions including grants, corporate gifts, matching gifts and pledges, solicitation tasks, membership renewals and details for all types of campaigns, appeals and special events.

Tessitura also includes reporting tools which include various standard reports for box office, finance, marketing, development and membership departments as well as the ability to customize reports and export data.



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