(855) 210-9106

Call for a free consultation.
sap crm profile

Overall customer rating: Customer rating:

 (7541)

 (100)

Recommended by: Recommended by:

79% of users

79% of users

Operating Systems: Operating Systems:

     

     

Mobile compatibility: Mobile compatibility:

Deployment: Deployment:

Target customer size: Target customer size:

Price: Price:

Demo:Demo:

Pricing:

How it's priced: How it's priced:

Cloud-based: A monthly subscription fee is paid for each user login.

Cloud-based: Monthly subscription fee for each user login.

or

On-premise: Perpetual license fee, paid up front, for each user.

Contract term: Contract term:

Cloud-based: Monthly subscription fee for each user login.

Cloud-based: Terms vary based on user needs.

or

On-premise: Perpetual license agreement signed up front to own and and use software indefinitely.

Upfront costs: Upfront costs:

Fees apply for professional implementation services, such as integrations, customizations and data migration and de-duplication. These costs vary significantly depending on your needs.

Fees apply for implementation and integration.

Recurring costs: Recurring costs:

Fees apply for premium support.

Perpetual licenses require annual maintenance and support contracts. Subscription-based license fees cover maintenance, support and managed services.

What does it cost?: What does it cost?:

Applications:

Marketing automation: Marketing automation:

Sales automation: Sales automation:

Customer service/support: Customer service/support:

Call center: Call center:

Channel management: Channel management:

Social CRM: Social CRM:

Web self service: Web self service:

Lead opportunity management: Lead opportunity management:

Support:

Phone support: Phone support:

24/7 toll-free, worldwide phone support can be purchased.

24/7 toll-free, worldwide support available for non-technical queries only.

Online case submission: Online case submission:

Online case submission with two-day response time is included in the subscription fee. Faster response time (within 1 hour) and online support for developers can be purchased.

Included with annual maintenance and support contract.

Online support options: Online support options:

A help website, knowledge base and community is included in the subscription fee. Content for improving user adoption, productivity and access to a dedicated success representative can be purchased.

Self-help portal, knowledge base and live chat included with annual maintenance and support contracts.

Training: Training:

A “Getting Started” online catalogue is included in the subscription fee. Additional training catalogues, customizable training templates and role-based training modules can be purchased.

Training courses with certifications can be purchased.

* The research on this page is updated by our editorial team. Email us if you're a vendor with new information or a potential buyer with questions or comments.