It is a good app for managing customer relationships as it's UI(user interface) is good.

Salesforce's workflow is POOR requiring going back and forth to different screens. It's glitchy - if you edit a calendar item, it creates a NEW one.

We require a CRM solution to track our customer data and enable sales intelligence.

Integrates with other business tools. Offers strong customer support options.

NO control on records - for example, I can't delete any history item.

Really nice options for setting up a support site.

Good to have a place where I can tell my requirements and come to know the one solution.

If you're not an admin, is difficult to know the rules behind the dashboard reports and automated emails.

The feature shows only the problem and does not give any suggestive pointers to correct that.

Good for what I need it for, entering new leads, tracking sales pipeline, looking back and forward on data.

This program truly adds value that would otherwise be lost. The interface is easy to use and allows you to get up and running quickly.

There are some time it showed some technical problems.

Customers are happy that prod is nice. Good to know that I need to use integration.

Just hope it doesn't happen over the weekend, which it totally did.

The prices are outrageous. As a small business owner; it is a horribly large pill to swallow to pay that steep of pricing- especially as you are beginning your journey of entrepreneurship.

Good for easy and a high speed searching and it gives a better features on updating the data the functionality and giving a customer support data base.

It's mobile app is very good and easy to access like this software manages customers,  their mails and meetings in a single view.

The code quality was awesome and the staff was super helpful. I think I'm getting the value for my money using this product.

I thought I could tackle the beast as we were experiencing incredible growth in our marketing agency.

No customer website traffic integration. This ultimately caused our move to Intercom.

Salesforce can be very heavy when handling multiple pages which often leads to lags. There are additional issues that occur in customisation and merging of pages.

We love Desk at GoSquared because of its easy-to-use interface, and affordable pricing for a small team.

I've been a customer of desk.com over 2 companies now and for straight-up end user support, it's a great product.

I like the interactive UI that makes access to varying tools and functionalities easy. I also like the mobile experience and the ability to integrate the software with third-party softwares.

It gets and responds to requests much more effectively and greater transparency. I used to hesitate to send a request, now, I use the resource stay productive.

Can't add screenshots of error message which can be rather cumbersome. Also, multiple error messages across a single event can be too much to sit and type out.

The reporting in this is just awful. Does not provide anything similar to what Saleforce provides unfortunately, and even the custom reports are bad.

I have had to get a pen replacement, and have several trouble shooting conversations with the shipper regarding not being able to scan in devices.

Too many unused fields that muddy up the screen and info can get lost in all the blank fields.

As a helpdesk case tool, it works. Great for simple troubleshooting and just general inquiry cases where by correspondences are kept to a minimum.

It is extremely easy to use to give you the best results. Salesforce is a remarkable program because it is constantly changing and adapting to the times.

Role Hierarchy & Permission sets are difficult to understand and multiple roles assigning can be difficult.

This software is awesome. It takes the stress out of constantly updating your CRM by making  it seamless and integrated with our email.

Easy to use with great functionalities. Project tasks are easy to view and track.

Being able to include information on new prospects and clients is very helpful and it's easy to add to do items. The sales funnel process is user friendly and easy for other employees to view.

Provides a nice clean interface that does not have too rabbit holes to fall into.

Doesn't provide customer support, the salesforce community doesn't always have the answer for you.

Salesforce Essentials is easy to use & user friendly. Our team has really enjoyed the ability to search/filter our leads.

I really like how Salesforce is the best in its industry and offers great CRM software.

Good for connecting potential customers. Can be integrate with onother system  and software.

Shows when a prospect opens an email - makes for an easy follow-up call. Integrates with SalesForce seamlessly.

My overall experience has been great, very good with assisting with managing my time.

The software is easy to use and helps make prospecting easy. You can see who you are prospecting to and what opportunities are closest to closing.

This software is very user friendly. Once you get it going it really does become super useful.

The format on a new email can get kind of messed up when I use a template. Nothing major, just a minor inconvenience that adds a few deletes and space removal.

Alerts me when it’s time to schedule call backs with customers. Ensures I miss no deadlines.

Veloxy is great AI for sales with our high cost or setup.

Overall, it is an awesome product for anyone in sales. Working with the Veloxy team for any questions has been great as well, they provide A+ customer service and are quick to respond.

The user interface is easy to navigate and has some great features.

Talk-to-text is supported so it's very quick and easy to get your sales activities recorded for reference.

I love how effective it makes me and how much time it can save me.

Great for tracking prospect interactions and organizing efforts. The help desk is also unusually responsive when you have questions or problems.

A lot of location based notifications that can be annoying while driving around.

The integration with Salesforce is amazing and also offers many features that I use daily to perform my job at a higher level.

Importing leads was difficult could have been our integration with the CRM.

I love how clean the dashboards are, and the granular detail is great. I can easily track  when and where my prospecting emails are opened.

User friendly and helps with my day to day business info.

This AP is great at tracking activity and helps with discovery opportunities near you, the up to date information based on location is a must.

Very easy to navigate and user friendly. If I need help I can always reach out to Veloxy team.

Initially difficult to set up and kind of ugly interface.

I have no word for veloxy to dislike this product.

I like how everything is organized, and the seamless contacts feature really saved me a lot of time going through every one of my prospects and adding them to my phone.

US Dollar

With Salesforce Starter, find more leads, win more deals, and keep customers happy with out-of-the-box tools built into the world’s #1 CRM suite. Introducing the all-in-one, easy-to-use solutions that bring marketing, sales, and service together. Starter Suite is the fastest, easiest way to get started with a complete CRM. Pro Suite takes Starter to the next level, unlocking customization, automation, and enhanced sales and service functionality.

LongDescription

Support Ticket Management

Forecasting

Internal Chat Integration

Multi-Channel Management

Text Analysis

Lead Capture

Document Storage

Activity Tracking

Data Synchronization

Customer Segmentation

Sales Pipeline Management

Referral Tracking

Sentiment Analysis

Calendar/Reminder System

Pipeline Management

Communication Management

Customer Database

Lead Database Integration

Calendar Management

Collaboration Tools

Call Center Management

Data Import/Export

Win/Loss Analysis

Customer Support

Account Alerts

Contact Management

Lead Verification/Validation

Opportunity Management

Lead Management

Email Marketing

Mobile Access

Multi-Channel Data Collection

Survey/Poll Management

Performance Metrics

Routing

Territory Management

Shared Contacts

Multi-Channel Communication

Marketing Automation

Queue Management

Landing Pages/Web Forms

Support Ticket Tracking

Social Media Integration

Lead Segmentation

Real-time Updates

Email Management

Source Tracking

Revenue Management

Field Sales Management

Activity Dashboard

Reporting & Statistics

Predictive Analytics

Segmentation

Account Management

Chat/Messaging

Calendar Sync

Customer Management

Lead Nurturing

Interaction Tracking

Dashboard

Alerts/Escalation

Customizable Branding

Commission Management

Reporting/Analytics

Contact Database

Lead Qualification

Feedback Management

Appointment Management

Quotes/Estimates

Negative Feedback Management

Third-Party Integrations

Task Management

Campaign Management

Sales Forecasting

Health Score

Prospecting Tools

For Mac Devices

For iPad Devices

For Startups

Ticket Management

Knowledge Base Management

Self Service Portal

Sales Activity Management

Search/Filter

Web-based Deployment

Usage Tracking/Analytics

Client Management

For Small Businesses

For Real Estate

For Insurance Industry

Knowledge Management

Web browser (OS agnostic)

14-day free trial, no credit card required.
$25/user/month (billed annually) for up to 5 users.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

Salesforce Starter

Live Online

Webinars

Documentation

Videos

Veloxy is a sales enablement solution that helps businesses using Salesforce CRM track potential leads, schedule and send emails to customers in bulk and share product information with prospective clients in real-time. The artificial intelligence (AI)-enabled platform lets teams streamline the sales pipeline, automatically log sales activities and add prospects using geolocation.


Sales representatives can use the application to extract data from Salesforce, email, calendars and other sources and gain actionable insights for upcoming meetings, tasks and business opportunities. Veloxy allows teams to view leads, clients and customer details on maps and receive alerts via location-based prospecting functionality.


Veloxy comes with an application programming interface (API), which facilitates integration with several third-party platforms such as Gmail, Microsoft Exchange Server, Office365, Microsoft Outlook and more. Pricing is available on monthly or annual subscriptions and support is extended via phone, email, documentation and video tutorials.



User Management

Meeting Management

Email Alerts

Access Controls/Permissions

Route Optimization

Sales Trend Analysis

Template Management

Lead Generation

Email Templates

Sales Reports

Alerts/Notifications

Customizable Templates

For Sales Teams/Organizations

Content Delivery

Content Management

AI/Machine Learning

Mac OS

Windows 8

Windows 10

Veloxy offers a 15-day free trial for new users, after which the software is available across 3 pricing tiers, details of which are outlined below:
Veloxy Mobile – $39 User/Month or $29 User/Month (billed annually)
Veloxy Engage Pro – $35 User/Month or $25 User/Month (billed annually)
Veloxy Suite – $65 User/Month or $49 User/Month (billed annually)

Salesforce Starter vs Veloxy

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Product Demo & Screenshots

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