SalesLoft vs The Mortgage Office

RATING:

4.3

(213)

SalesLoft has 213 reviews and a rating of 4.33 / 5 stars vs The Mortgage Office which has 259 reviews and a rating of 4.83 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (213)
4.8 (259)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 19, 2024
March 26, 2024
Pros/Cons
  • Pros

  • I love that I can do all kinds of management with loft. The integrations into my browser is excellent, as well as my Salesforce integration.
  • The interface is very intuitive and I love how the dialer is integrated into the lead page.
  • Cons

  • The VOIP calling regularly gets lagged and distorted needing to regularly close and reopen the browser. Been some problems dialing out to Philippines like after 1 min the call starts to loop.
  • There has been occasional down time, which really hurts productivity on outbound.
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  • Pros

  • I have been using this software for 10+ years and I love it. This software makes servicing easy.
  • We are not utilizing all the modules. But their integration of ACH, emails, Text messages are very helpful.
  • Cons

  • For odd loans/transactions it may be customized but the cost can be high.
  • Lack of convenience of compiling loan documents to be emailed directly to notaries.
Read all user reviews
Pricing Range
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$
$
$
$
$
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos