SalesNexus Software


 

Designed to provide a way for businesses to measure and analyze meaningful sales and customer information, SalesNexus features an online CRM with an email marketing application. The system tracks all pertinent sales information, such as calls, emails, and where the buyer falls within the sales process and automatically nurtures leads and customers with personalized email messages.

The CRM system has the ability to list reminders and track scheduled appointments, helping to keep members of a sales team on target. All scheduled calls and events are listed in a single space, so that managers can know their team’s workload at any given moment. Contacts can also be integrated from a variety of mediums, including Gmail and Excel. This way, sales teams can be sure that all important contacts are already present within the system.

As a web-based system, SalesNexus can be accessed via any device with Internet access, including tablets and smartphones. The mobile system can easily log calls as they are made, as well as allow users to access existing contacts. This way, SalesNexus can adapt to both inside and outside sales teams.

 

SalesNexus - Dashboard
 
  • SalesNexus - Dashboard
    Dashboard
  • SalesNexus - Campaign summary
    Campaign summary
  • SalesNexus - Contact
    Contact
  • SalesNexus - Task list
    Task list
  • SalesNexus - Registration
    Registration
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

45 Reviews of SalesNexus

 

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Software Advice Reviews (6)
More Reviews (39)

Showing 1-6 of 6

Debra from CUES, Inc.
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Extremely user friendly

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I have used many databases over the years and find the adaptability of Nexus to our needs is extremely helpful.

Pros

Ease of training new people to the system and ability to give them one page with the parameters of how to enter/access records.. Chat support is knowledgeable and efficient.

Cons

Admins should have the ability to perform more functions without having to contact Nexus such as mass delete of tasks for users.

 
 

Katy from Omni Hotels
Specialty: Hospitality / Travel
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Not very intuitive

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

what I liked about this product is that you can store a lot of details like birthdays. I liked to store customer's favorite amenities.

Cons

What I did not like about this product is that it is not very intuitive. Some people who are not very computer friendly would have issues.

 
 

Darrell from Premier Fabrication, LLC
Specialty: Manufacturing

August 2016

August 2016

Use consistently for best results

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

SalesNexus was intuitive and fairly easy for my team to learn to use. We have been able to customize the inputs and reports to fit our company's sales process. The more consistent we have been in using SN to manage our sales activities day in and day out, the more value we have gotten out of the software.

Likes Least

We have had some struggles with interfacing SN's built in calendar with our MS Outlook calendars from which we schedule the rest of our business. The two programs are supposed to integrate seamlessly but this has been a struggle. SN continues to work on making this feature better.

Recommendations

I would recommend fully understanding how the CRM software will integrate with your existing tools. Your best solution will not require any duplication of data entry or reformatting of reports.

 
 

Debra from CUES, Inc.
Specialty: Other services

October 2015

October 2015

Sales Nexus

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Software is user friendly and they are very responsive to user inquiries. The updates to the software are sensible and easily understood. If, as a user, you have problems they take the time to walk you through how to accomplish what you need. Being able to customize the database to meet our needs produces more revenue because it contains exactly the information our salespeople need.

Likes Least

After 5 years of use I can not come up with a single negative.

Recommendations

After 30 years with experience in multiple database applications I find Sales Nexus to be the best.

 
 

Preston from Evolve e-Learning Solutions
Specialty: Software / IT

October 2015

October 2015

We used SalesNexus for 2 years and are going to a new CRM this month.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Their support is good, both chat and email support. They also have good training videos to get you started. We licensed SalesNexus for the email marketing functionality and connection to Lead Ferrett for free leads which never really turned into any new business.

Likes Least

In the 2 years we've used it I can't think of one improvement or enhancement they made in the product. It really seems like its a disconnected collection of modules. Their groups which could function like a company aren't really connect easily to contacts. Their search function is old technology. The whole UI is more of 1990's look and feel rather than a modern UI. There is no integration with other systems like QB Online or other apps. There is no documents library though you can attach individual docs to contacts. Plus as I've researched other CRMs I've found their pricing to be on the higher side for what is really older software. While they do have campaigns, they have no way to build a contact form within the CRM and you have to pay them to link your own form so it will even add a lead to the CRM. Plus you then have to pay them to have a new lead set to automatically enter a drip marketing campaign.

Recommendations

I think I would keep looking for other more up to date and feature rich CRMs.

 
 

David from Tracknet
Specialty: Other

July 2015

July 2015

Excellent, Prompt Customer Support from SalesNexus

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

SalesNexus is the most cost-effective way to increase our sales. With the obscene costs of search terms and PPC, we build our business via direct e-mail marketing. With SalesNexus, we can reach decision-makers with effective e-mails that SalesNexus helps us create. Being able to track who opens our e-mails how many times and who clicks on links at what time of the day has been very helpful in our sales process.

Likes Least

That's a tough one. SalesNexus offers support every step of the way -- setting up accounts, creating attention-grabbing e-mails, offering live training webinars and following up with phone calls.

Recommendations

Look for a company that offers the complete team -- not just a company that's selling on price or "free" features. We work well with SalesNexus because our companies share the same philosophy -- immediate responses to customers' needs. Also, choose a company that will teach you. SalesNexus has given us great insight into how to manage our contacts.

 
 
 
Showing 1-20 of 39

Vincent from MediWaste Disposal
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

It is very user-friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

MediWaste Disposal has been using the SalesNexus CRM tool for the last 5+ years and we have nothing but a positive outlook on this platform. It is very user-friendly and allows our salespeople to stay on task with their daily sales management in a very organized fashion. They also have a wonderful customer service team that seems to always accommodate us with any need that may come up. We couldnt be any happier with SalesNexus and we would highly recommend them to any business, whether big or small.

Source: GetApp
 

Kurtis from Wholesale Real Estate Academy, Inc.
Number of employees: 1 employee Employees number: 1 employee

October 2016

October 2016

Still The Best CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using Nexus for 6 years. I'm a big CRM guy and I am constantly checking to see what else is out there- nothing has convinced me to move. The reasons are:
1) EXTREMELY custom - izable fields
2) VERY robust sorting abilities, you can sort, filter and search and find anything you are looking for
3) VERY robust scheduling follow up ability- with campaigns, you can schedule a series of activities on auto pilot
4) Reporting- so many ways to generate the reports you need
5) Dashboards (also very customizable) - can see your Key Perform. Indicators at a glance
6) VERY robust admin features- the ability to have separate sales reps/managers with different access/edit levels
There are many more reasons, but this is still the best CRM around!

Cons

Printing letters- the mail merge if you are mass printing is not very functional- needs work.

Advice to Others

It's being nitpicky since Nexus is so far ahead of other CRM's in the features and ability to customize, but would love to see memorized list views so that we can see different customized lists of information with a click instead of having to reformat each time.

Source: GetApp
 

David from TrackNet Fleet Tracking Systems
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

SalesNexus excels in internet marketing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My business is all about prompt customer service. SalesNexus surpasses all expectations when it comes to answering my questions about new features or normal processes that I may have forgotten. The online chat support is as close to perfect as it gets. In addition to our e-mail marketing campaigns that we use SalesNexus for, they've also added reports that help my company assess more accurately where to focus our marketing resources. We've gotten to the point where SalesNexus is an integral part of our marketing campaign.

Source: GetApp
 

Frank

September 2016

September 2016

Sales Nexus

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

About 2 years ago we started our search for a CRM software for small and medium companies. After analyzing several CRM software we decided on SalesNexus for its features such as email campaigns and tracking, customization of fields, pricing and ease of use

Pros

Support
Emails - tracking
Ease of Use
Price compared to equivalent softwares
Customization of Fields

Cons

Email are not yet Mobile responsive

Source: GetApp
 

Nina

September 2016

September 2016

Sales Nexus is great for reaching all contacts quickly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Although it isn't quite as user-friendly as I'd like, it does allow quick upload of all our Gamber Fund Raising contacts and offers an excellent opportunity to reach out to all of those contacts in one sweep with an eblast. Using it more makes me more proficient. Customer support was excellent in helping me the first time I had to send an eblast!

Pros

Quick eblast capability. Customer support was outstanding!

Cons

The app is not as user-friendly as I'd like and the tutorials could be more complete and easier to follow.

Advice to Others

Take the time to learn the program and use offer for maximum efficiency.

Source: GetApp
 

John

August 2016

August 2016

Support at Sales Nexus is Over the Top!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Everyone I have spoken to at Sales Nexus over the years has been extraordinarily responsive to my needs as a small company. The chat feature allows me to explain better my situation, and get better answers than a help desk. It also gives me a transcript of the exchange so I can save them and not forget the procedures.

I am also impressed by the persistence of the support staff in pursuing my problem du jour to make sure that I’m totally satisfied.

Sales Nexus is the center of my company’s marketing, and has been an investment that continues to return its cost to me as profits. I’ve tried many other ways of doing business, and none were as cost-effective and game-changing as Sales Nexus.

The staff is available and super-intelligent. Today Mark knew to include a tweak that I forgot to say I needed, and I was amazed to see it already implemented for me without addition explanation or charge.

Thank you guys at support in Sales Nexus. You make a difference for me everyday!

Pros

I use the email features of SN to great advantage. If you want to send a direct, personal message to a lot of people, Sales Nexus is really the cheapest and most reliable, while allowing you to get help every step of the way.

Cons

There may be features you won't need in the program, but it's still worth the benefits.

Advice to Others

I couldn't believe the difference between the cost of SalesNexus and the other CRM programs that may be more heavily promoted! If your business depends on you putting your proposal in front of a lot of people, and keeping up with those people, then this is your solution.

Source: GetApp
 

Terry

August 2016

August 2016

Thanking Database Technician's at SalesNexus especially Mike Roa

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am always in awe at the ease with which the technicians, particularly Mike Roa, approach and solve my problems. This has been consistent since Crystal-Barkley Corporation started using SalesNexus more than 9 years ago. The professionalism and speed with which they give attention to large or small requests keeps me very humble. As new advances arise in our field SalesNexus is always way ahead and ready for training. Thank you

Source: GetApp
 

Christopher from COREDEMAR, LTD.
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

Service has been key!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Mike Roa has helped me every time I've had a problem. Incredibly fast and professional and clear with explanations and instructions. In fact, if I were still working at an agency, I'd try and lure him away from you. He's VERY good.

Pros

I use it to keep track of leads, calls, notes, etc. I don't use any of the advanced features.

Source: GetApp
 

Sammy

May 2016

May 2016

SalesNexus is AMAZING!

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

We have a customized database for our company and the SalesNexus team has been more than helpful every step of the way. Anytime I need help they are just a click away with the Help Me Now button. They have always been there and fixed my problem in a quick and timely manner. Any problem that we have ever had has been solved. We will continue to use this system forever and I would recommend it to anyone.

Pros

-Customized Database
-Quick and easy Customer Support. Very friendly.
-Easy to customize and make it your own.
-Easily set tasks for other employees.

Cons

-Takes just a little time to customize, but is definitely worth the time spent on it.

Source: GetApp
 

Harlan from AskHG

January 2016

January 2016

Stay away

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

First used this product about 6 years ago with a group of professional around the world. Not totally impressed, needed lots of updates to really have the power. A year ago gave them another shot as they indicated great improvements :{:{ paid subscription for the team, several of which have used CRM for years, not impressed.

Without notice, warning or other notice, shut us out of our data over the holidays, will not provide access to OUR data unless a $$$$ fee is paid. Stay away from them.

Source: Capterra
 

Harlan

January 2016

January 2016

Would not recommend

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

I first received Sales Nexus about 6 years ago as part of a professional group to try the program. It worked ok, but needed a lot of upgrades to truly do what we wanted. A year ago we renergized the systems, paid our subscription for multiple users. None of the long time professionals, one which used to setup CRM, were impressed, hard to use, clumsy to work with, no auto save is extremely frustrating.

Now, without warning they lock us out, no notice of subscription due, no access to data and they want $150 to download our data back to us!!!!! Trust is completely gone with this company.

Pros

not many, clumsy to operate

Cons

no auto save, no interface with Google, clumsy to get around in, connecting people in the same company is hard, changing the form is ancient tech, could go on......

Source: GetApp
 

Damon

October 2015

October 2015

Great Sales DB Program

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

Sales Nexus has been a valuable tool for our team. It is excellent for sending out emails campaigns and being able to track the success of those campaigns is really critical. I especially like that I can see who opened the emails and who clicked through.

Pros

The customer service team is outstanding. This makes up for the one con that I have listed below.

Cons

The interface is a touch unwieldy for someone doing simple email campaigns like myself. I suspect there is a LOT more I could be doing in terms of straight up contact management instead of just email campaigns which is what I mainly use it for.

Source: GetApp
 

Vanessa from Sense Financial Services LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2015

October 2015

Great support

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

SalesNexus is a great CRM software that meets our business needs. Mike Roa and the support team are always available for any question or request that we may have. Their service is top-notch. Highly recommend!

Source: GetApp
 

Michelle from Schaper Associates
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2015

October 2015

Sales Nexus Review

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

I recently changed companies, but at my previous employer I was the marketing manager and we used Sales Nexus. We had many custom requests that sales nexus could accommodate. Their support team by far exceeds all expectations. Mike Roa and Kendra Banton are a strong team and I would recommend sales nexus over any other platform especially because of the support team that comes with it.

Pros

Customizable. With Chad as the programmer even if we had to try a few times before it was right, he could customize our platform.
Support. Kendra and Mike are unbeatable compared to any other support I've worked with.
Price. It's worth every penny
Reports. The reports are informative and easy to read.

Cons

It's very user friendly either in workflow or functionality. As a marketing manager I would be in the system daily but wish setting up workflows and campaigns were more visual and able to be customized like infusionsoft.

Source: GetApp
 


October 2015

October 2015

Sales Nexus Customer Service

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

I have only been working with Sales nexus for a 9 months. Mike Roa has been extremely helpful. Top Notch customer service every time. Thank You Mike You make your company shine!!!

Source: GetApp
 

Tracie

September 2015

September 2015

Salesnexus.com review

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

Salesnexus.com is flexible and easy to use. Mike Roa is a treasure. We appreciate his technical support.

Source: GetApp
 

Laci from Transformation Enzyme Corporation
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2015

July 2015

Versatile and Responsive

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

SalesNexus is the first CRM software that I have worked with. The first value I recognized with using SalesNexus was the ability to always connect with a member of their support staff. Sometime programs and technology does not work the way we planned but I know that support and service team will always be able to help me out or kindly point out the slight obvious.

Pros

Prompt attention, helpful and educated staff.

Source: GetApp
 

John

July 2015

July 2015

Great Marketing/Sales Tool

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

If every company's support staff was as patient and proficient as Mike Roe has been, I would not dread asking for help. Mike does not make any assumptions that I already know how to navigate a certain feature. He has a gift to understand my my convoluted questions. He makes sure he walks me through my issues until I have an good understanding of the answers. And to get a copy of our chat, that's a bonus to me. It has been a great reference and refresher.

Pros

Sales Nexus is a very robust system that can do so much.
And for the price I don't think it can be beat.

Cons

Sales Nexus is a very robust system that can do so much.
I find the training videos a bit fast for my level of comprehension. I have to keep going back to replay them, so I can pick out some of the Key Words that help me make navigating the system easier. But that's just me. I'm an old dog learning new tricks. I would be great is the support team could take over my computer while we talked so I could verbally express my issues rather then type.

Source: GetApp
 


July 2015

July 2015

SalesNexus Support

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

We've been with SN for 4 years and it's the support that we get from Mike Roa, Kendra Banton and the rest of the team at SalesNexus that keeps us happy. You get direct access and quick response. Something you won't find with other CRM companies.

Source: GetApp
 


June 2015

June 2015

Easy to Use, Great Customer Service - Outdated & Overly Expensive

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

My subject line says it all - for your money there is way better service and technology out there. Customer service is pretty good but they have a limit to how much they will help you for your basic monthly cos.

Pros

Easy to Use, Great Customer Service

Cons

Outdated, very DIY & tedious to do things & overly expensive

Source: GetApp
 
 
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