SolarWinds Service Desk vs SendinBlue

SolarWinds Service Desk has 505 reviews and a rating of 4.59 / 5 vs SendinBlue which has 521 reviews and a rating of 4.43 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.59 / 5 (505)

4.43 / 5 (521)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

October 19, 2020

October 21, 2020

Pros/Cons

  • Pros

  • I like the ease of use and how quickly we were up and running with Samanage. The implementation was virtually painless and went very quickly.

  • I love the ease-of-use. Samanage is extremely easy to set up and maintain. It's truly a simple product with beefy capabilities.

  • Cons

  • The agent for inventory management had some weird numbering issues, but other than that, i have nothing bad to say about the software.

  • The product look, is a bit out-dated, doesn't really display well on our high-res monitors, but other than that I haven't found any cons as of right now.

  • Pros

  • Ease of use, great functionality and user experience

  • For me, ease of use is very important. This product exceeded my expectations in that it was very easy to use.

  • Cons

  • The interface for setting up emails is great, however it could do with a little improvement in terms of customisation - however it is still very good!

  • It can be a little laggy sometimes, especially with uploading images, but that's usually easy to workaround. It does lack some customizability, but that's hardly an issue for us and our needs.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

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Pricing Guide

2020 CRM Software Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux