# Best 15 SAP Customer Experience Alternatives in 2026 - Software Advice > Find the top SAP Customer Experience Software alternatives in 2026. Our list is fueled by product features and real user reviews and ratings. Compare these alternatives to make sure you are picking the best Customer Service Software for your business. Source: https://www.softwareadvice.com/crm/sap-customer-experience-profile/alternatives --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Customer Service Software](https://www.softwareadvice.com/crm/customer-service-comparison/) / [SAP Customer Experience](https://www.softwareadvice.com/crm/sap-customer-experience-profile/) / SAP Customer Experience Alternatives Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/crm/sap-customer-experience-profile/)[Reviews](https://www.softwareadvice.com/crm/sap-customer-experience-profile/reviews/) Alternatives # Best 15 SAP Customer Experience Alternatives SAP Customer Experience 4.3 [(245)](https://www.softwareadvice.com/crm/sap-customer-experience-profile/reviews/) Starting Price: $58.00 per month Free trial Free version Find your perfect match Speak directly with a specialist to match alternatives to your budget and needs. On this page - Popular Alternatives - Alternatives - Popular Comparisons ## Preview of Top SAP Customer Experience Alternatives Main Product SAP Customer Experience 4.3 [(245)](https://www.softwareadvice.com/crm/sap-customer-experience-profile/reviews/) Ratings Breakdown - 3.85Ease of use - 4.02Value for money - 4.15Customer support - 4.23Functionality Pricing Starting at $58.00 per month Get Price Top Alternative Claritysoft CRM 4.5 [(248)](https://www.softwareadvice.com/crm/claritysoft-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.54Value for money - 4.61Customer support - 4.23Functionality Pricing Starting at $49.00 per month Get Price Top Alternative Salesforce Sales Cloud 4.4 [(18785)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Top Alternative HubSpot Sales Hub 4.5 [(501)](https://www.softwareadvice.com/crm/hubspot-sales-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.20Value for money - 4.43Customer support - 4.44Functionality Pricing Starting at $15.00 per month Get Price Top Alternative Zendesk Suite 4.4 [(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price Top Alternative Salesforce Service Cloud 4.5 [(824)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/) Ratings Breakdown - 4.10Ease of use - 4.16Value for money - 4.25Customer support - 4.41Functionality Pricing Starting at $25.00 per month Get Price ## SAP Customer Experience Alternatives [### Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/) 4.5 [(248)](https://www.softwareadvice.com/crm/claritysoft-profile/reviews/) Starting Price: $49.00 per month Free trial Free version Starting Price: $49.00 per month Free trial Free version ### Features Comparison 90% Unique Features for Claritysoft CRM - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications See All 10% Shared Features with SAP Customer Experience - Client Management - Customer Database - Interaction Tracking See All ### Integrations Comparison 100% Unique Integrations for Claritysoft CRM - Gmail - Google Calendar - Microsoft 365 See All 0% Shared Integrations with SAP Customer Experience - No shared integrations See Claritysoft CRM Screenshots [### Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(18785)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Starting Price: $25.00 per month Free trial Free version Starting Price: $25.00 per month Free trial Free version ### Features Comparison 93% Unique Features for Salesforce Sales Cloud - Activity Dashboard - Activity Tracking - AI/Machine Learning See All 7% Shared Features with SAP Customer Experience - Client Management - Customer Database - Customer History See All ### Integrations Comparison 100% Unique Integrations for Salesforce Sales Cloud - Birdeye - Box - ClearSlide See All 0% Shared Integrations with SAP Customer Experience - No shared integrations See Salesforce Sales Cloud Screenshots [### HubSpot Sales Hub](https://www.softwareadvice.com/crm/hubspot-sales-profile/) 4.5 [(501)](https://www.softwareadvice.com/crm/hubspot-sales-profile/reviews/) Starting Price: $15.00 per month Free trial Free version Starting Price: $15.00 per month Free trial Free version ### Features Comparison 93% Unique Features for HubSpot Sales Hub - Activity Dashboard - Activity Tracking - Alerts/Notifications See All 7% Shared Features with SAP Customer Experience - Client Management - Customer Database - Interaction Tracking See All ### Integrations Comparison 100% Unique Integrations for HubSpot Sales Hub - Gmail - Google Workspace - HubSpot CRM See All 0% Shared Integrations with SAP Customer Experience - No shared integrations See HubSpot Sales Hub Screenshots [### Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Starting Price: $55.00 per month Free trial Free version Starting Price: $55.00 per month Free trial Free version ### Features Comparison 92% Unique Features for Zendesk Suite - Account Management - Activity Dashboard - Archiving & Retention See All 8% Shared Features with SAP Customer Experience - Customer Complaint Tracking - Customer Database - Customer History See All ### Integrations Comparison 100% Unique Integrations for Zendesk Suite - 123FormBuilder - 3CLogic - ActiveCampaign See All 0% Shared Integrations with SAP Customer Experience - No shared integrations See Zendesk Suite Screenshots [### Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) 4.5 [(824)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/) Starting Price: $25.00 per month Free trial Free version Starting Price: $25.00 per month Free trial Free version ### Features Comparison 93% Unique Features for Salesforce Service Cloud - Activity Tracking - Alerts/Notifications - Autoresponders See All 7% Shared Features with SAP Customer Experience - Customer Database - Customer History - Reporting/Analytics See All ### Integrations Comparison 100% Unique Integrations for Salesforce Service Cloud - CRM Analytics - Elastic Enterprise Search - Five9 See All 0% Shared Integrations with SAP Customer Experience - No shared integrations See Salesforce Service Cloud Screenshots [### LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Starting Price: $15.00 per month Free trial Free version Starting Price: $15.00 per month Free trial Free version ### Features Comparison 93% Unique Features for LiveAgent - Account Management - Agent Interface - Alerts/Escalation See All 7% Shared Features with SAP Customer Experience - Client Management - Customer History - Interaction Tracking See All ### Integrations Comparison 100% Unique Integrations for LiveAgent - Actio - ActiveCampaign - Adobe Commerce See All 0% Shared Integrations with SAP Customer Experience - No shared integrations See LiveAgent Screenshots [### LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/) 4.6 [(1724)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) Starting Price: $25.00 per month Free trial Free version Starting Price: $25.00 per month Free trial Free version ### Features Comparison 88% Unique Features for LiveChat - Activity Dashboard - Alerts/Escalation - Alerts/Notifications See All 12% Shared Features with SAP Customer Experience - Customer Database - Customer History - Feedback Management See All ### Integrations Comparison 100% Unique Integrations for LiveChat - 1CRM - 1Password - 2way See All 0% Shared Integrations with SAP Customer Experience - No shared integrations See LiveChat Screenshots [### Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) 4.5 [(3442)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/) Starting Price: $19.00 per month Free trial Free version Starting Price: $19.00 per month Free trial Free version ### Features Comparison 93% Unique Features for Freshdesk - Access Controls/Permissions - Activity Dashboard - Activity Tracking See All 7% Shared Features with SAP Customer Experience - Customer Complaint Tracking - Customer Database - Feedback Management See All ### Integrations Comparison 100% Unique Integrations for Freshdesk - Adobe Commerce - Aircall - Ameyo See All 0% Shared Integrations with SAP Customer Experience - No shared integrations See Freshdesk Screenshots [### Dynamics 365](https://www.softwareadvice.com/product/106335-Dynamics-365/) 4.4 [(5825)](https://www.softwareadvice.com/product/106335-Dynamics-365/reviews/) Starting Price: $50.00 per month Free trial Free version Starting Price: $50.00 per month Free trial Free version ### Features Comparison 98% Unique Features for Dynamics 365 - Accounts Receivable - Asset Lifecycle Management - Billing & Invoicing See All 2% Shared Features with SAP Customer Experience - Customer Database ### Integrations Comparison 100% Unique Integrations for Dynamics 365 - ADP Workforce Now - airSlate SignNow - Ameyo See All 0% Shared Integrations with SAP Customer Experience - No shared integrations See Dynamics 365 Screenshots [### Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Starting Price: $24.17 per month Free trial Free version Starting Price: $24.17 per month Free trial Free version ### Features Comparison 93% Unique Features for Tidio - Activity Tracking - AI/Machine Learning - Alerts/Escalation See All 7% Shared Features with SAP Customer Experience - Customer Database - Feedback Management - Mobile Access See All ### Integrations Comparison 100% Unique Integrations for Tidio - Adobe Commerce - Agile CRM - BigCommerce See All 0% Shared Integrations with SAP Customer Experience - No shared integrations See Tidio Screenshots [### Intercom](https://www.softwareadvice.com/crm/intercom-profile/) 4.5 [(1133)](https://www.softwareadvice.com/crm/intercom-profile/reviews/) Starting Price: $39.00 per month Free trial Free version Starting Price: $39.00 per month Free trial Free version ### Features Comparison 95% Unique Features for Intercom - Access Controls/Permissions - Activity Dashboard - Automated Responses See All 5% Shared Features with SAP Customer Experience - Customer Database - Feedback Management - Interaction Tracking ### Integrations Comparison 100% Unique Integrations for Intercom - 24sessions - Affogata - Aircall See All 0% Shared Integrations with SAP Customer Experience - No shared integrations See Intercom Screenshots [### Zoho Assist](https://www.softwareadvice.com/help-desk/zoho-assist-profile/) 4.7 [(1426)](https://www.softwareadvice.com/help-desk/zoho-assist-profile/reviews/) Starting Price: ₹480.00 per month Free trial Free version Starting Price: ₹480.00 per month Free trial Free version ### Features Comparison 95% Unique Features for Zoho Assist - Access Controls/Permissions - Active Directory Integration - Alerts/Notifications See All 5% Shared Features with SAP Customer Experience - Mobile Access - Reporting/Analytics - Support Ticket Management ### Integrations Comparison 100% Unique Integrations for Zoho Assist - Freshdesk - Google Workspace - Jira See All 0% Shared Integrations with SAP Customer Experience - No shared integrations See Zoho Assist Screenshots [### Zoho Desk](https://www.softwareadvice.com/crm/zoho-desk-profile/) 4.5 [(2213)](https://www.softwareadvice.com/crm/zoho-desk-profile/reviews/) Starting Price: $9.00 per month Free trial Free version Starting Price: $9.00 per month Free trial Free version ### Features Comparison 92% Unique Features for Zoho Desk - Account Management - Activity Dashboard - API See All 8% Shared Features with SAP Customer Experience - Customer Database - Customer History - Interaction Tracking See All ### Integrations Comparison 100% Unique Integrations for Zoho Desk - Aircall - Alegra - APPSeCONNECT See All 0% Shared Integrations with SAP Customer Experience - No shared integrations See Zoho Desk Screenshots [### Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(993)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Starting Price: $69.00 per month Free trial Free version Starting Price: $69.00 per month Free trial Free version ### Features Comparison 100% Unique Features for Bitrix24 - API - Approval Process Control - Approval Workflow See All 0% Shared Features with SAP Customer Experience - No shared features ### Integrations Comparison 100% Unique Integrations for Bitrix24 - 3CX - Albato - Alegra See All 0% Shared Integrations with SAP Customer Experience - No shared integrations See Bitrix24 Screenshots [### Odoo](https://www.softwareadvice.com/crm/odoo-profile/) 4.2 [(1310)](https://www.softwareadvice.com/crm/odoo-profile/reviews/) Starting Price: $31.10 per month Free trial Free version Starting Price: $31.10 per month Free trial Free version ### Features Comparison 97% Unique Features for Odoo - Activity Tracking - Approval Process Control - Attendee Management See All 3% Shared Features with SAP Customer Experience - Client Management - Feedback Management ### Integrations Comparison 100% Unique Integrations for Odoo - Adobe Commerce - Adyen - authorize.net See All 0% Shared Integrations with SAP Customer Experience - No shared integrations See Odoo Screenshots ## Popular SAP Customer Experience Comparisons [Salesforce Sales Cloud vs SAP Customer Experience](https://www.softwareadvice.com/compare/2764-Salesforce/vs/416356-sap-customer-experience/)[Zendesk Suite vs SAP Customer Experience](https://www.softwareadvice.com/compare/26892-Zendesk/vs/416356-sap-customer-experience/)[LiveAgent vs SAP Customer Experience](https://www.softwareadvice.com/crm/liveagent-profile/vs/sap-customer-experience/)[LiveChat vs SAP Customer Experience](https://www.softwareadvice.com/help-desk/livechat-profile/vs/sap-customer-experience/) Still Not Sure? Our experts can help you compare SAP Customer Experience with other top options, so you can find the best fit for your needs. Best 15 SAP Customer Experience Alternatives in 2026 - Software Advice