SAP Digital CRM is a cloud-based customer relationship management (CRM) solution suitable for small to medium-sized businesses across a variety of industries. Key features include contact, lead and opportunity management, a customer service application, marketing automation and reporting.
SAP Digital CRM allows users to track customer information and interactions. Contacts can be imported from Gmail, Microsoft Outlook or CSV files. Users can handle customer support using a built-in ticketing system.
With SAP Digital CRM’s marketing automation application, users can track and qualify leads across multiple channels, and they can build email campaigns. Team members can collaborate in the system. Users have their own dashboard where they can generate and analyze a variety of reports. The system is customizable, and users can personalize workflows to work the way they prefer.
SAP Digital CRM is priced per user per month. Mobile apps are available for Android and iOS. Support is offered via phone.
Showing 1 - 4 of 4
Start your review of SAP Digital CRM
Maria from XSales® Mobility
Number of employees: 51-200 employees
Karan from ASU
Kylie from Telstra
Number of employees: 10,000+ employees
David from DSL Consulting Services LLC