About SAP Sales Cloud

SAP Sales Cloud is a sales enablement solution that allows businesses to streamline processes related to forecasting, billing, lead management, contracts, invoicing, commissions and more. Professionals can configure products, gain visibility into real-time sales performance and automate order management processes on a centralized platform.

Using SAP Sales Cloud, administrators can configure role-based access permissions for staff members and automate revenue recognition processes whilst ensuring compliance with the International Financial Reporting Standard (IFRS) 15 and ASC 606 regulations. Managers can handle one-time and usage-based billing/invoicing and front or back-end order fulfillment operations. Additionally, supervisors can score leads, detect outli...


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Supported Operating System(s):

Web browser (OS agnostic)

14 Reviews of SAP Sales Cloud

Average User Ratings

Overall

3.71 / 5 stars

Ease-of-use

3.0

Value for money

4.0

Customer support

3.5

Functionality

3.5

Ratings Snapshot

5 stars

(3)

3

4 stars

(4)

4

3 stars

(7)

7

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 14 results

December 2018

Tarun from Strategic IT Solutions Inc

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

CLM review

Pros

Collaborative Lifecycle Management series of tools - CCM, RM and QM are great for managing the complete software development lifecyle.

Cons

There is nothing in the tool that can be marked as least likeable.

May 2017

Kathleen from Lenovo (United States) Inc.

Company Size: 1,001-5,000 employees

Industry: Computer & Network Security

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Customer support

3.0

Functionality

4.0

May 2017

Contract negotiations require the management of workflows. CLM does a great job.

Efficient and effective way to manage contracts. Eliminates unnecessary paper - great for the environment. Workflows to Business Owners of the contract terms for their approvals - filing for easy retrieval for future audits. Management of the contract negotiations eliminates version control which will eliminate unnecessary work or worse, acceptance of a term your Company did in error.

Pros

Setting up the Business Unit Approvers to ensure proper workflows. Approvers modifications and/or approvals of specific contract terms are files and kept in archives for any future retrieval. Paper is minimized. Version control mistakes are minimized. Electronic signatures. Contract filing for easy retrieval. Must more efficient and effective than the "old fashion" way of hard copy contracts, printing, signing and putting in PDFs. Look forward to the continued improvements. Worthwhile.

Cons

Support different internet browsers such as Internet Explorer - though outdates many people still use IE. No true highlighting capacities - use this when wanting to call out a term to a customer. Sometimes lagging issues when typing. Confident these are small hurdles that will be resolved over time.

May 2017

Kimberly from Lenovo (United States) Inc.

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

2.0

May 2017

CLM is limited by its editor that does not utilize MS Word, but improvements are being made.

Pros

-Integrates with Salesforce and DocuSign -Standard contracts and their associated workflows are preloaded in the tool saving time - Has a parallel approval feature with a dropdown list of Subject Matter Experts to choose from to easily progress the workflow to multiple individuals at the same time for collaborative redlining -Manages contract renewals -Features a standard clause library

Cons

-CLM does not utilize MS Word and there are some feature limitations with the editor used -While collaborative redlining is in use, there is no solution to easily identify possible conflicts -A Word plugin is required to incorporate offline redlines back into the CLM workflow -Dashboard and Reports need improvements such as filtering capabilities and the ability to report on who is assigned the contract in a parallel approval -Administrative functions should have more built-in efficiencies to help very large customers with many standard contracts make updates more easily

April 2019

Franz from T.CON GmbH & Co. KG

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Easy to use sales software

Pros

Very good cloud based distribution software. The application is very intuitive and offers many integration possibilities into other ERP system or also Microsoft software. It's easy to create reports, so you always know how you stand.

Cons

The software does not allow so many configuration options on some sites.

June 2020

Luis from Kinda Home

Company Size: 51-200 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

2.0

Customer support

1.0

Functionality

2.0

June 2020

Too heavy for today's need of modern contact centers

Need to mantain and manage a contact center team.

Pros

Reliable and customization. You can setup a bunch of things but only if you are an expert on SAP systems and objects.

Cons

Too heavy to work with, slow and sluggish. Also the user experience is not very good and not easy to explain to a new operator.