Easy to use and great resource for housing all sales content in one place.

Our experience with the Customer Success team has been like no other - they are attentive, proactive, and positive.

I love how easy it is to find exactly what you are looking for. The best feature is the version control on documents.

With other features like content sales stage mapping, native SalesForce integrations, and the ability to set expiration dates on the content so teams can review and update as needed.

I think that the product has been well designed and despite a few small flaws, it is well worth the investment.

The lack of integration with Salesforce is frustrating, particularly for measuring ROI.

The people we have dealt with are are personable and knowledgeable. They genuinely seem to want to help.

I love this software, it help our company to have everything in one place, we can share, compare, and have all our documents in a really good way. Easy to use, super user friendly.

I like the ease of use of this software, being able to locate documents quickly and provide download links for clients.

We have had an overall great experience with Seismic. We have bi-weekly calls with our customer success manager who helps us understand different features and answer any questions.

The content library and bulk upload allows us to keep our sales enablement content clean, tagged and current. The integration with Salesforce and Outlook was simple to set up and deploy.

Incredibly hard to navigate compared to competitors.

Content manager can be a bit confusing and overwhelming. Our organization barely scratches the surface on what we can do with content manager so it's features are almost too complex.

I enjoy the accessibility of this software. It is great to find about any article within technology and provides great examples.

It is user friendly, customizable, and support staff is friendly.

I like that it can organize all my companies information in files. You can also share docs with a partner and both edit them which is nice.

The support staff is helpful and the training materials are very accessible and easily consumable. Seismic is a true partner and worth checking out.

Many times the email sent out are blocked by receivers email security. Often kicking email to spam.

In addition, the Seismic support team has been awesome, they are readily accessible and able to handle all of our technical concerns.

The onboarding team has been amazing throughout our journey and we're very happy with the investment we've made - we're set see an amazing return.

Sometimes difficult to find what I am looking for. That could be more of a function on how things are titled.

I know that the information is the most up to date. When I want to find what is the best material we have to send to a customer that is where it will be found.

The problem is that we have no way of knowing today who has downloaded the app and who has not.

Overall the service is pretty good and the product works, I'm just not sure it's a solid enterprise solution.

User friendly, sleek interface that could be at home in a consumer products company. Superior customer service with attentive customer success personnel that want to help you succeed.

My overall experience is very positive, great place to organize important information.

Integration with Salesforce is quite good. Ability to consume data from external sources is very helpful.

Easy to use UI and accessibility, downloadable and live send links.

Finally a sales tool that our sales team is genuinely excited to use.

We use Seismic as a centralized repository for many company documents spanning a variety of different areas of our business. They layout is great and easy to use and navigate through.

The only problem we have had is convincing the more stubborn members of the sales team to switch over from old school attachments.

It's very visual and the tagging and searching work well. It integrates well into Salesforce and content can quickly be downloaded.

User friendly - a tutorial and a few times using it and usage becomes smooth. We also love the support team.

I am quite happy with the Service. After all of the bugs got sorted out, it has been amazing to use especially for the day to day operations.

I like that it is easy to use, and I am able to find what I am looking for very quickly.

A database of a companies real time pricing, customer discounts, and any item a tech could need at the techs fingertips would be awesome.

I enjoy the ease of use and organization it lends itself to, by being paper free.

Overall, the software is great. Our customers love the ServiceLink feature and those that are signed up for the ServicePortal love it.

The software has good integration for back office use.

This easy to use online software allows for us to quote customers and track service progress easily between the office and on the field.

Gone are the days of the paper inspection forms that come back to us all dirty, torn and unorganized.

The seamless integration with Sage Intacct by leveraging the dimensions for great reporting and insight.

Quoting straight from our technicians completed job helps us make sure we are not dropping opportunities, which improves sales and improves service to our customers.

I am secure in knowing that customer service will always take care of my issues. I love the fact that training is available as well as a well-regulated wiki.

Sometimes the system has some lag time and trouble uploading some of the paperwork.

ServiceTrade has a great product that is intuitive to use. Since we subscribed 4 years ago they have continued to expand on the capabilities with updates to the software every 2-4 weeks.

We have been with Service Trade for about 8 months and are very happy with our investment at this point and we have just scratched the surface of what this system has to offer us.

Not much to say here but that it is not designed specifically for fire protection companies so we had to customize to our processes.

I am solving the problems of scheduling jobs for on time appointments. It was a nightmare before Service Trade.

I love it since day 1 i was super happy and excited this made everybody  job much easier.

There are a lot of companies out there trying to solve the same problems.

I love the fact that I can bill in less than 24 hour after job completion. This App also helps keep track of location of all techs, which helps cut cost for emergency service.

The ease and simplicity the program is to use both on the administrative side and the field side.

Asset management and reported deficiencies are fantastic for both customer service and generating future revenue.

Plus if the technician doesn’t know where to go it goes right to maps for directions. Like I said it’s a great app.

Does not always integrate 100% to QBO, failed invoices with no real explanation (maybe 1 in 20 occurrence).

US Dollar

Seismic is the industry-leading sales enablement and digital sales engagement solution, aligning go-to-market teams and empowering them to deliver engaging buyer experiences that drive growth. 

Seismic’s Storytelling Platform delivers innovative capabilities for marketers to orchestrate content delivery across all channels, and for sellers to engage with prospective buyers in a compelling, resonant manner at every step of the buyer journey. 

More than 700 enterprises including IBM and American Express have made Seismic their sales enablement platform of choice. The Seismic Storytelling Platform integrates with business-critical platforms including Microsoft, Salesforce, Google and Adobe. Seismic is headquartered in San Diego, with offices across North America, Europe, and Australia.To see how Seismic is being used by companies in your industry, please visit seismic.com.

LongDescription

Commenting/Notes

Pre-Approved Content Library

Document Templates

Content Delivery

Cataloging/Categorization

Personalization

Meeting Management

Presentation Tools

Lead Engagement

Document Storage

Access Controls/Permissions

Data Synchronization

Templates

Contract/License Management

Real Time Editing

Change Management

Single Sign On

Approval Process Control

Knowledge Management

Communication Management

Document Capture

Digital Asset Management

Automated Publishing

Collaboration Tools

Content Library

File Recovery

Full Text Search

Content Publishing Options

Data Import/Export

Offline Access

Process/Workflow Automation

Document Classification

Self Service Portal

Audit Trail

Version Control

Content Management

Revision History

Information Governance

Mobile Access

Compliance Management

Performance Metrics

Employee Advocacy

Version Comparison

Discussions/Forums

Content Discovery

Training Management

Text Editing

Filtering

Proposal Management

Social Media Integration

Workflow Management

Video Support

Image Editing

File Sharing

Version Rollback

Document Check-in/Check-out

Customizable Templates

Document Review

For Sales Teams/Organizations

Multiple Output Formats

Document Automation

Audit Management

Compliance Tracking

Reporting/Analytics

Batch Processing

Gamification

Archiving & Retention

Campaign Management

Document Management

Document Generation

Search/Filter

Electronic Forms

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Email/Help Desk

Knowledge Base

Phone Support

Chat

201-500

501-1000

1000+

Seismic

In Person

Live Online

Webinars

Documentation

Videos

ServiceTrade is the software platform for commercial HVAC, mechanical, and fire contractors that streamlines operations, optimizes field performance, and boosts sales and client retention. During a persistent skilled labor shortage, contractors use ServiceTrade to control the costly chaos of on-demand work and effectively deliver contract commitments. ServiceTrade streamlines service and project operations to reduce administrative costs, optimizes field performance to increase revenue per technician, and boosts sales and client retention to grow margins. Over 1,300 commercial contractors trust ServiceTrade’s 11+ years of experience to help them manage over 13 million assets and invoice over $7.5 billion in revenue annually.

Work Order Creation

Electronic Payments

Activity Tracking

Dispatch Management

Real-Time Monitoring

Task Scheduling

Electronic Signature

Customer Database

Recurring Appointments

Job Management

Calendar Management

Geographic Maps

Scheduling

Mobile Signature Capture

Multi-Location

QuickBooks Integration

Technician Management

File Storage

Real Time Data

Routing

Historical Reporting

Client Portal

Preventive Maintenance

Real-Time Notifications

Service History

For HVAC Companies

Real-Time Updates

Alerts/Notifications

Reminders

Automated Scheduling

For Commercial and/or Industrial Electrical Contractors

Work Order Management

Mobile App

Billing & Invoicing

Accounting Integration

Real Time Reporting

Inventory Control

Contact Database

Online Time Clock

Customizable Forms

Payment Collection in the Field

Job Tracking

Quotes/Estimates

Drag & Drop

Third-Party Integrations

Maintenance Scheduling

Inventory Management

For Plumbing Industry

Select : $89/month/technician paid annually. Office users free. 
Premium : $139/month/technician paid annually. Office users free. 
Enterprise : $189/month/technician paid annually. Office users free.

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