Seismic vs SugarCRM

RATING:

4.6

(204)

Seismic has 204 reviews and a rating of 4.64 / 5 stars vs SugarCRM which has 406 reviews and a rating of 3.8 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (204)
3.8 (406)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
December 5, 2023
January 31, 2024
Pros/Cons
  • Pros

  • Easy to use and great resource for housing all sales content in one place.
  • Our experience with the Customer Success team has been like no other - they are attentive, proactive, and positive.
  • Cons

  • The lack of integration with Salesforce is frustrating, particularly for measuring ROI.
  • Incredibly hard to navigate compared to competitors.
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  • Pros

  • The SugarCRM team was incredibly helpful and supportive during our decision between various CRMs we were testing out, namely Salesforce and SugarCRM.
  • The best thing about this software is that it always provide the best customer relationships marketing software.
  • Cons

  • The data does not link well together and the relationships you can build are very limited, which really limits the power of the software overall.
  • Some of the time, I can't login to different devices PCs which are downside for me.
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Pricing Range
N/A
$
$
$
$
$
Product Demo
Product Screenshot
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2022

Advisor Recommendations

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15 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos