SendinBlue Software


 

SendinBlue is a cloud-based email marketing tool suited for organizations of all sizes. The solution comes with tools and templates for marketing automation, email campaigns, transactional emails and SMS messages.

SendinBlue facilitates creating mobile-friendly emails using design tools. Users can schedule and automate marketing campaigns, and they can pre-test messages’ deliverability before sending campaigns. Transactional emails can be sent via SendinBlue’s SMTP service or API. Marketing and transactional SMS services are also available in most countries. The contact management feature allows for importing contacts, categorizing lists, collection forms, behavioral forms and more.

SendinBlue also provides real-time analysis of campaign performance and campaign reports, including basic statistics such as open rate, click-throughs and more. Other options such as results per ISP, exporting results into Excel or PDF, heat maps and an export list of "clickers" are also available.

SendinBlue can be integrated with organizations’ websites and management tools. The SendinBlue plugin is available to be installed with other content management and e-commerce systems such as WordPress, PrestaShop, Drupal, WooCommerce or Magento. APIs can be used to automate operations without accessing the SendinBlue interface. Mobile applications for iOS and Android devices allow users to manage and send campaigns, monitor results and view subscriber details.

 

SendinBlue - Email design templates
 
  • SendinBlue - Email design templates
    Email design templates
  • SendinBlue - Campaign builder
    Campaign builder
  • SendinBlue - Reports
    Reports
  • SendinBlue - Integrations
    Integrations
  • SendinBlue - Marketing automation workflow templates
    Marketing automation workflow templates
  • SendinBlue - Marketing automation workflow
    Marketing automation workflow
Supported Operating System(s):
Web browser (OS agnostic)

119 Reviews of SendinBlue

 

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Software Advice Reviews (1)
More Reviews (118)

Showing 1-1 of 1

David from IF Creative
Specialty: Marketing agencies
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Genius in its simplicity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

My rate of delivery has improved significantly and no negative action logged. Open rates are up as well. Might I mention that their customer Service is unmatched in this space. I am a loyalist now to SIB.

Pros

After testing several platforms I could not be more pleased with my decision to team up with Sendinblue. The templates are clean and simple in their presentation. In fact, my messaging has improved since using SIB. I have matched the clean and simple and results are proof it’s working.

Cons

Some old habits take a while to break. I wish There was a bit more flexibility in the builder such as laying text over images. Not a big issue.

Review Source
 
 
 
Showing 1-20 of 118

Brooks from EV Fleet, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Poor customer service and no technical support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I learned the challenges of this style of campaigning, and will look for companies that address those weaknesses better.

Pros

I was lookin for an email campaign software, and I was importing my own dbl-opt-in list of leads. The Process of importing CSV files was easy enough,once the format was figured out. The templates were a little bulky for emails on mobile devices.

Cons

The company never completed a single campaign during the trial month. They returned zero analytics. There was no customer service, and technical service was non-existant.

Review Source: Capterra
 


November 2017

November 2017

Excellent !

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

An easy way to make beautiful mail.
You have the statistics of the openings of the mails.
Just great.

Review Source: GetApp
 

Romain

November 2017

November 2017

The best emailing service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

- totally in French
- a very intuitive interface
- a high quality free service
- a very present support

Cons

I don't really see any flaws in Sendinblue. Then to improve it, why not add other functions (landing page, webconference service, etc.)
Is that all right with you?

Review Source: GetApp
 


October 2017

October 2017

Great email marketing tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Hands down, the cost. You can't beat the prices they charge with any of their competitors, but they don't skimp on customer service either.

Cons

When I imported a list from a giveaway, I had to shift to a dedicated IP. I'm not super tech savvy so it wasn't an easy transition, but they walked me through it.

Review Source: GetApp
 

Antoine from SchoolMouv

October 2017

October 2017

Good software overall

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

really easy drag and drop templates. Campaigns are easy to use and the dashboard is efficient. All the basics are implemented.

Cons

I can't find all the marketing automation I needed. Not as complete as some competitors such as Mailchimp.

Review Source: Capterra
 

Pauline from Publicis Groupe
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2017

October 2017

Excellent website for newsletter creation's

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

- Very easy to use
- Nice design
- Many features available
- The importation of photos is done quickly and simply

Cons

I would like there to be more module on the layout of texts and images. The graphics remain limited.

Review Source: GetApp
 

David

September 2017

September 2017

Perfect for e-mail marketing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I like the quickness to doing my list, compose my e-mail, market and send to my list my e-mailing list

Pros

Perfect for e-mail marketing cos everything in Sendinblue done for pro marketers but always easy to use

Review Source: GetApp
 

Angela from Issuer Direct

June 2017

June 2017

Easy to use, all around email service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The dashboard is very helpful and the user interface is simple and straightforward. I like the fact that the limits on emails allowed to send is higher than other tools and they don't nickel and dime you. Great price for the value.

Cons

HTML templates are a bit limited in some ways and not as easy to edit as other automation tools. I also love that you can trigger emails based on website activity. You don't normally get this type of function unless you go to one of the higher priced tools on the market.

Review Source: Capterra
 


June 2017

June 2017

Worst service ever!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The deliverability is very bad, their customer service support is the worst, they didn't even read the emails and reply with something generic. I wasted my money with them. I bought 2 dedicated IP Addresses that I can't even use... they were marked as Spam the very first day following all their advises.

Pros

They are very Cheap.

Cons

Cheap things turn out expensive in the end, its a false economy.

Advice to Others

Don't waste your money with this company!

Review Source: GetApp
 

Amarildo R. from Centro Nacional de Educação a Distância
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Great for email marketing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Great value for money. Low price and great features to use when sending email marketing. Special highlight for reports.

Cons

I found no disadvantage. But, it is very important to have more template options for sending email marketing.

Review Source: GetApp
 


April 2017

April 2017

deceptively great looking, until you need customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

product is cheap and easy to set up. But you get what you pay for. I don't even have enough positive things to say

Cons

Honestly, THE WORST customer experience if my career. Ther CSR team is rude, condescending and blames the user rather than take any responsibility.

Review Source: GetApp
 

Etienne from Hexfit

April 2017

April 2017

Start with the private IP, you will save time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

They only want you to buy the private IP and they said this is because of the reputation of their shared IP address.

The features were really great, but after setup everything, they refused my case.

No problem for the refund, one good news!

Review Source: Capterra
 

Veronica from The Bodhi Tree
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

I was scared by reviews...and I tried it anyway

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This platform is easy. And equally as important for a small biz with a tech department that includes ME (must be easy - too busy) is it is affordable. You get the bang for the buck. Because of other reviews, I was worried about the email validation - I did not have a high open rate on my old platform (Mad Mimi) and did not want to get "turned down" so I hesitated to open a send in blue account ( I have over 5,000 subscribers and growth just hit big time) - what if I go through all this and they say - we can't validate your list? Sorry. GOOD NEWS. I tried it anyway and less than 24hs after I sent my first campaign I was validated and ready to go. I signed up here just to review them because those other reviews were really scary and I want to assure YOU, the small biz owner like me, to go ahead and try it.

Cons

I am having a great experience so far. I would like to be able to maybe add video - I understand the challenge AND would love a solution. Other than that minor add, I have to say - totally impressed.

Review Source: GetApp
 

Adrianna from One Step Papers
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Glad I switched over from MailChimp

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Send in Blue is ridiculously easy to use and way way waayy cheaper than what I was paying at Mailchimp. Not to mention their customer service is easy to get a hold of and super helpful. 10/10 do recommend!

Pros

Ease of Use

Cons

Nothing I don't like!

Review Source: Capterra
 

Tone from Fertility Road Magazine

February 2017

February 2017

Affordable Email Solution For A Growing Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We switched from Mailchimp to SendinBlue after reading about their service on another website. Their pricing is a lot more attractive than others we have tried and they have some great additional features.

Sending and tracking our emails has become a lot easier but the main reason we moved was cost. If you have an online shop as we do they have some great automation features for prospects and customers.

Review Source: Capterra
 

Edmund from American Gold | SPP

February 2017

February 2017

Best buisness email solution

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

I have tried different email solutions for SMTP and mailing list finctionality, and Sendinblue tops them all with functionality and ease-of-use combined.

Pros

Easy to use and best value for the dollar.

Cons

None.

Advice to Others

None.

Review Source: Capterra
 

Vonda from USA Today Bestselling Author
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

I love Sendinblue

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've used Sendinblue for a few months now and I've sent out three or four newsletters. I found it easier to learn and more user friendly than a competing service I had before. The price, quality and value are amazing. I love the design features and modules. It's easy for me to make my newsletters beautiful and professional. Customer service quickly answered my questions in a very helpful and friendly way. Thank you!

Pros

Easy to use. I love the flexible design "modules" that I can drag and drop where I want. I love that I can easily change the colors of the backgrounds or buttons to any color I like. I love the buttons too which my previous newsletter service didn't provide. The look of the newsletter is very professional.

Review Source: Capterra
 

Laura from TGI Corporation
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Great service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A fantastic, very user friendly service at a competitive price. We have used other campaign software in the past and this is much easier to use - the reports are very helpful.

Review Source: Capterra
 

Carolyn from Institute for Astronomy
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2017

February 2017

Great Value and Exceptional Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

So far I¿ve been very happy with the product--the only improvement I would wish for is more features and flexibility in edit mode. I¿m used to Adobe InDesign and although I know those kinds of features are unrealistic for this kind of program, I get sometimes frustrated at the template level...

Pros

Easy to use!

Cons

Need more template flexibility

Review Source: Capterra
 

R from Robert Dupper Video
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

Sweet and swift

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Coming from Mailchimp, SendInBlue was a breeze to work with.The pricing is way friendlier, too. There will undoubtedly be features added as time goes on. Highly recommended.

Pros

All

Cons

Lack of integrations with other softwares. Mailchimp is way ahead there, logically. I just hope companies will catch on to you.

Review Source: Capterra
 
 
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