SendinBlue Software


SendinBlue is a cloud-based email marketing tool suited for organizations of all sizes. It offers marketing automation, email campaigns, transactional emails and SMS messages functionalities within a suite.

SendinBlue allows users to create mobile-responsive emails using design tools. Users can also schedule and automate marketing campaigns and pre-test messages’ deliverability before sending campaigns. Transactional emails may be sent via SendinBlue’s SMTP service or API. The contact management functionality allows for importing contacts, categorizing lists, collection forms, behavioral forms and more.

SendinBlue also features reporting, which allows users to create reports on basic statistics, such as open rate, click-throughs and more. Other reporting features include per ISP, exporting results into Excel or PDF and heat maps.

SendinBlue can be integrated with organizations’ websites and management tools. SendinBlue plugin is also available to be installed with other content management and e-commerce systems such as WordPress, PrestaShop, Drupal, WooCommerce or Magento.

Email design templates
Email design templates

Email design templates

Campaign builder

Campaign builder

Reports

Reports

Integrations

Integrations

Marketing automation workflow templates

Marketing automation workflow templates

Marketing automation workflow

Marketing automation workflow

Supported Operating System(s):

Web browser (OS agnostic)



167 Reviews of SendinBlue

Overall rating

4.0 / 5 stars

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Showing 1 - 20 of 167 reviews

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Erwin from Creative Research Ltd.

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

A complete solution

Pros

No missing features, high reliability, good email deliverability, affordable cost.

Cons

Nothing, it does everything as is expected.

Review Source: Capterra

Jean-Baptiste from NGTV Experience

Number of employees:  2-10 employees

Ease-of-use

Customer support

Functionality

October 2018

Easy to use but a bit expensive for startups

Pros

Sending campaign email with ease without being locked

Cons

The price: we are a startup, and some other company do the job cheaper.

Review Source: Capterra

Daniel from The RSA (Royal Society for the encouragement of Arts, Manufactures and Commerce)

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Very good for the price

Pros

It is easy to use. It's price is very attractive.

Cons

Not as fully featured as something like Active Campaign

Review Source: Capterra

German D from GO Entertainment SAS

Number of employees:  2-10 employees

Ease-of-use

Functionality

October 2018

Great to start on Email Marketing

I am pretty pleased with its use.

Pros

Its functionalities are easy to use in most cases, the drag and drop functionality is fast and very responsive.

Cons

I miss the idea of landing pages but it's nothing they have promissed. I think they have a grat chance to engage more users who need landing pages to colect and build lists to then use its mailing function

Review Source: Capterra

Marlene from Ediciones Uniriqueza

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Incredible features for marketing

Pros

Sendinblue is a software for email marketing that includes an autoresponder, important for campaigns. It integrates with Google Analytics and with your WordPress what makes it different from the rest of its category. Sendinblue is powerful and intuitive, segments contacts and maintains a dedicated IP.

Cons

I have not been able to think of something wrong with Sendinblue, it has so many good things and special features that make your work much easier, at a more affordable cost than other similar software.

Review Source: Capterra

Giorgi from Philip Morris International

Number of employees:  2-10 employees

Ease-of-use

Value for money

Functionality

October 2018

Most intuitive Email + SMS campaigns platform

Overall, with the certain project, Sendinblue totally proved its effectiveness. We are happy to have it found out and that started using. So far, everything is working beyond expectations.

Pros

The biggest advantage of this platform is the integration between the SMS and email campaigns that can be run from within the system. While engaging with the target audience through these two channels - Sendinblue proved to be very effective platform. Furthermore, what I also love the most is the intuitive and vivid main interface that lays out all the necessary details you need about the campaigns. What's more, the platform has such good feature as intuitive email builder, unlimited contacts upload, automation, etc. Overall, it's very good tool to use, moreover, if you do this mixed (SMS+Email campaigns).

Cons

The only thing so far I disliked was re-activeness of the platform when it came to the point to send the emails. So, everything was ready and the platform then asked to verify the source of the email database. We do get it's totally right approach to avoid the spam databases, but we were totally mislead and basically were late to send out the campaign due to that. So, proactive messages about this while creating the campaigns would be good to have for other fellow marketers as we already learnt the lesson.

Review Source: Capterra

Eli from Vidology

Number of employees:  2-10 employees

Ease-of-use

Functionality

October 2018

Lots of features and free trial is great

Pros

It is very easy to schedule mass emails and see who opens them and interacts with them.

Cons

To access lots of the nicer features you need to have a paid plan, which gets pricey.

Review Source: Capterra
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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Powerful mail sender

Pros

It is easy to set up your newsletter look, you have different price plans helping to onboard at your peace. you have campaigns ( mail or sms), transactional and automation at your disposal.

Cons

There could be improvement on user onboarding and training, videos would be helpful, and a bit more content also.

Review Source: GetApp
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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Functionality

September 2018

Decent email marketing tool.

Pros

Easy plans, pricing and subscriber count.

Cons

No cons as such, decent tool. The pricing is an attraction.

Review Source: Capterra

Johnbosco from Networld Communications

Number of employees:  11-50 employees

Ease-of-use

Functionality

September 2018

Useful

Pros

With SendInBlue, it's easy to send out weekly newsletter to all my subscribers

Cons

There terms do not support certain promotions and content

Review Source: Capterra

Brooke from COPYLEAKS

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Great for large contact userbase

Because we have a large user base, sendinblue is one of our only cost-efficient options. It's good for now but they have a few things to improve on.

Pros

Overall the sendinblue features are good for sending basic emails and updates to users

Cons

There are a few bugs when it comes to the designing letter part and sometimes you have to put your screen in full screen mode in order to access all of the icons.

Review Source: Capterra

Tohibullah from Gen-Ct Support

Number of employees:  2-10 employees

Ease-of-use

Value for money

Functionality

August 2018

Great features and functionalities but need to make things user friendly

Maybe, it has great features and functionalities, but they need to make things user friendly.

Pros

When we first came to know about Sendinblue, we had big expectations. Features like 300 free emails per day together with all the great functionalities including automation, integration with one's website/blog are there. For those interested in affiliate marketing, they are running an affiliate program on cj.com as well through their own portal. The one running on their portal has multi-level marketing feature meaning you are incentivized for referring more affiliates.

Cons

After spending an hour or so, we soon realized that it is not that user-friendly or easy to use. Despite confirming email, getting the message: "Your account has not been validated yet. You are only a few steps away from sending your campaigns." Fail to understand the relationship between importing all of contacts, completing profile, creating and scheduling newsletter with validation.

Review Source: Capterra

Mihai from AiPeste Group Retail

Ease-of-use

Value for money

Functionality

July 2018

Great for startups and people just starting out in marketing

Pros

You can very easily get acquainted with all the futures and has easy steps in createing your first campaign, also the dashboard statistics are very good and reliable,

Cons

It is quite limiting for advanced users and kinda expensive for massive marketing campaigns, it can spit out some unexpected errors on delivery

Review Source: Capterra

Wali from ALTthinkR

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Excellent customer support at every step

Pros

Lots of premium features even on a free plan. Higher plans are much more affordable than other competitor products.

Cons

Not much to dislike honestly. Although I would like to suggest that landing pages should be introduced as well :)

Review Source: Capterra

Sanne from Sanne Huijbregts Music

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

June 2018

I'm extremely happy with the simpleness of use and quality of emails!

More coverage for my monthly output as a musician.

Pros

It's very no-nonsense and you have a clear overview of all your stats, emails and contacts. Even for a dyslexic person it's a great tool to write newsletters!

Cons

The 300 emails per day limit, but I prefer that over a contact list limit like with mailchimp or others. This way I can build up an unlimited list, and pay if I need to.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

June 2018

So far pretty easy to figure out

Spreading my influence to potential clients

Pros

The drag and drop feature for designing emails is pretty convenient and easy to learn how to use, even for first timers

Cons

You have to wait to be verified before you can create multiple campaigns, but I guess that's understandable

Review Source: Capterra

Mike from CloudBox In.

Ease-of-use

Value for money

Customer support

Functionality

June 2018

I have been a Mailchimp user but moved because of the product flexibility and the excellent service

Pros

Easy to use and flexible plus good reporting and feedback. Whilst the software meets our needs it has been the customer service that has really impressed me. I am sure there may be other features that we have not found yet that we will use in the future.

Cons

There is nothing that we have found that we do not like about the software. having said that, we would like it to be more flexible when it comes to suspending the account due to results outwit the standard metrics. We only send e-mails infrequently so sometimes our data sets get out-of-date.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Excellent alternative to higher costing mail services

As my email list was getting larger, I needed a FREE alternative to MailChimp - SendinBlue was the only option that let me have an unlimited list but limit my emails sent - perfect for my newsletter.

Pros

The unlimited number of email addresses. I need to keep a large list but send newsletters in small batches, this is a perfect free alternative for me to do that.

Cons

Looking to upscale is a big leap, but I supposed credits could work, need an 'almost-free' (super low cost) option.

Review Source: Capterra

Rory from Ghost Creative

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Very easy set up and use

Automation!

Pros

Ease of use, intuitive dashboard, support staff. I like the list segmentation and automation options too.

Cons

Nothing. There are no features that don't add value. If I had to choose something I didn't like it would be that I feel the design could be slicker

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Great free tier and good value

Pros

We trialed SendinBlue for a little while and it was quite easy to use. It's got some new automation features too which is great.

Cons

The app was often quite slow to load, and you have to wait around to move between sections to do anything.

Review Source: GetApp

Displaying 1 - 20 of 167 reviews