# Brevo Software Reviews, Demo & Pricing - 2026 > Review of Brevo Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/sendinblue-profile/ --- [Home](https://www.softwareadvice.com/) / [Email Marketing Software](https://www.softwareadvice.com/email-marketing/) / Brevo Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/)[Alternatives](https://www.softwareadvice.com/scheduling/brevo-profile/alternatives/) # Brevo Review From $9-$449/month Free version 4 plans Wondering if Brevo is right for your organization? Our Email Marketing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Brevo 4.6 [(3494)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/) FrontRunner 2026 Pricing Starting at $9.00 usage based per month ### About Brevo Brevo is a cloud-based email marketing tool suited for organizations of all sizes. It offers marketing automation, email campaigns, transactional emails and SMS messages functionalities within a suite. Brevo allows users to create mobile-responsive emails using design tools. Users can also schedule and automate marketing campaigns and pre-test messages’ deliverability before sending campaigns. Transactional emails may be sent via Brevo's SMTP service or API. The contact management functionality allows for importing contacts, categorizing lists, collection forms, behavioral forms and more. Brevo also features reporting, which allows users to create reports on basic statistics, such as open rate, click-throughs and more. Other reporting features include per ISP, exporting results into Excel or PDF and heat maps. Brevo can be integrated with organizations’ websites and management tools. Brevo plugin is also available to be installed with other content management and e-commerce systems such as WordPress, PrestaShop, Drupal, WooCommerce or Magento. Wondering if Brevo is right for your organization? Our Email Marketing Software selection experts can help you in 15 minutes or less. ## Brevo User Interface ## Popular Brevo Alternatives Main Product Brevo 4.6 [(3494)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.49Value for money - 4.53Customer support - 4.49Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Mailchimp](https://www.softwareadvice.com/crm/mailchimp-profile/) 4.5 [(17646)](https://www.softwareadvice.com/crm/mailchimp-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.35Value for money - 4.17Customer support - 4.36Functionality Pricing Starting at $13.00 per month Get Price Alternative Product [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/) 4.5 [(6245)](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/reviews/) Ratings Breakdown - 4.33Ease of use - 4.18Value for money - 4.38Customer support - 4.41Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [MailerLite](https://www.softwareadvice.com/marketing/mailerlite-profile/) 4.7 [(2321)](https://www.softwareadvice.com/marketing/mailerlite-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.71Value for money - 4.77Customer support - 4.54Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [ActiveCampaign](https://www.softwareadvice.com/crm/activecampaign-profile/) 4.6 [(2568)](https://www.softwareadvice.com/crm/activecampaign-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.34Value for money - 4.40Customer support - 4.46Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/) 4.3 [(2936)](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.11Value for money - 4.23Customer support - 4.19Functionality Pricing Starting at $12.00 per month Get Price ## Brevo Pros and Cons We analyzed 3,494 verified reviews for Brevo to find out what actual users really think. Select to learn more Intuitive Interface For All Users Navigating Brevo is simple, with a user-friendly dashboard and clear instructions that help both beginners and experienced users. Setting up campaigns, managing contacts, and accessing features is straightforward, and helpful resources are available for onboarding. The platform’s intuitive design reduces the learning curve and streamlines daily tasks. Affordable Plans And Free Tier Brevo offers a competitive pricing structure with a robust free plan, making it accessible for startups and small businesses. You can start for free, explore features, and upgrade as your needs expand. The pay-per-send model and clear pricing help control costs, while the value provided matches what you pay for at each tier. Flexible And Scalable Email Delivery Brevo makes sending emails straightforward, with a generous free tier and scalable paid options. You can send bulk emails, automate campaigns, and use transactional email features without being charged by contact count. Integration with platforms like WordPress is smooth, and deliverability rates are reliable, making it easy to manage campaigns as your needs grow. Account Suspension And Credit Issues Users report frustration with unexpected account suspensions, unclear reasons for blocks, and slow support responses. Purchased credits may expire if unused, and billing or plan details can lack transparency. Domain authentication and account setup can be challenging, leading to interruptions and confusion during account management. Cumbersome Contact Organization Managing contacts in Brevo can be confusing and time-consuming, particularly with large lists. Adding, editing, or merging contacts often requires extra steps, and the interface for organizing or segmenting contacts is less intuitive than in some competitors. Bulk actions, filtering, and advanced segmentation can be difficult to execute efficiently. Limited Customization And Flexibility Designing emails and forms in Brevo can feel restrictive, especially for users wanting advanced customization. The editor has limited options for fonts, colors, and layout adjustments, and some features like spacing, image editing, and header styles are basic or hard to use. Experienced designers may find the tools less flexible compared to other platforms. ## Brevo Pricing and Plans Starting price: $9.00 per month Free Trial Free Version Starter $9.00 usage based, per month Plan includes: - From 5,000 emails/month - Email & SMS - Drag & Drop email editor - AI content generator - Email templates - Advanced segmentation - Forms - Basic reporting & analytics - Email support Standard $18.00 usage based, per month Plan includes: - Everything in Starter - From 5,000 emails/month - Marketing automation - AI send time optimization - Landing pages - A/B Testing - Advanced Statistics - Phone support Professional $449.00 usage based Plan includes: - Everything in Standard - 150,000 emails per month included - WhatsApp, Popups, Mobile & Web Push - Multi-user access - Contact scoring - Advanced ecommerce features - AI segmentation - AI Data Analyst - Phone support Enterprise Pricing available upon request Plan includes: - Everything in Professional - 1 million emails per month included - Multi-account management - Custom objects - Brevo Mobile Wallet - Custom loyalty engine - Custom data integrations - Dedicated IP - SSO & SAML - Tailored onboarding Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Brevo Features - Popular features found in Email Marketing A/B Testing Autoresponders Campaign Analytics Campaign Scheduling CAN-SPAM Compliance Contact Management Customer Segmentation Email Tracking Event Triggered Actions Subscriber Management WYSIWYG Editor - More features of Brevo Activity Dashboard Alerts/Notifications API Archiving & Retention Availability Management Calendar Management Campaign Management Campaign Planning Campaign Segmentation Channel Management Click Tracking Collaboration Tools Confirmations/Reminders Contact Database Content Management CRM Customer Journey Mapping Customer Surveys Customizable Branding Customizable CTAs Customizable Fields Customizable Forms Customizable Reports Customizable Templates Customization Data Import/Export Data Recovery Data Security Drag & Drop Drip Campaigns Dynamic Content Email Campaign Management Email Distribution Email Management Email Marketing Email Monitoring Email Templates Engagement Tracking Form Builder For Startups GDPR Compliance HTML Editor Image Library Interaction Tracking Landing Pages/Web Forms Lead Capture Lead Engagement Lead Management Lead Nurturing Lead Qualification Lead Segmentation List Management Live Chat Marketing Automation Meeting Management Message Personalization Mobile Access Mobile Optimization Multi-Campaign Multi-Channel Communication Multi-Channel Marketing Online Booking Performance Metrics Personalization Pipeline Management Preview Functionality Queue Management Real-Time Analytics Real-Time Data Reminders Reporting/Analytics Reporting & Statistics Response Management ROI Tracking Routing Sales Pipeline Management Sales Reports Scheduling Segmentation Shared Inboxes Signature Management Simple Mail Transfer Protocol (SMTP) SMS Marketing SMS Messaging Social Marketing Social Media Integration Spam Blocker Subscription Management Tagging Task Management Template Management Third-Party Integrations Unsubscribe Database User Management Web-based Deployment Website Analytics Website Publishing Options Website Visitor Tracking Whitelisting/Blacklisting Widgets ## Brevo Integrations WordPress Integration rated 4.6 from 155 reviews WooCommerce Integration rated 4.6 from 50 reviews Zapier Integration rated 4.8 from 34 reviews Shopify Integration rated 4.5 from 23 reviews HubSpot CRM Integration rated 4.9 from 16 reviews Google Analytics 360 Integration rated 4.6 from 14 reviews See all 53 integrations ## Brevo User Reviews Overall Rating 4.6 Ratings Breakdown 5 72% 4 22% 3 3% 2 1% 1 2% Secondary Ratings Ease of Use 4.6 Value for money 4.5 Customer support 4.5 Functionality 4.5 JB Jonas B. Verified reviewer Computer Software 2-10 employees Used weekly for more than 2 years Review source Reviewed July 2026 Improvements, but uptime needs to get better 4 Previously 5 My experience with Brevo is okay. More of the bugs have been fixed, but the reliability of the infrastructure is still too low. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: It's very simple to set up transactional email and to get an overview of emails being sent, open stats, and so on. It's also good that you can see bounce statistics. The reliability has gone up a little bit in the last year. Cons: The reliability is still too low. There are too many outages. If Brevo would become more reliable, we wouldn't have to have a backup provider. Reasons for choosing Brevo It was simpler to use and had similar pricing Read More MP Mark P. Verified reviewer Information Technology and Services Self-Employed Used daily for more than 2 years Review source Reviewed June 2026 Reliable platform, excellent support 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I switched to Brevo for both transactional and campaign emails about two years ago. I'm glad I did. The platform is excellent, paired with genuinely helpful customer service. I recently contacted Brevo support about a transactional email delivery issue that was not straightforward to diagnose. Before raising the ticket, I had already used Brevo’s portal to inspect the delivery logs, which were detailed and easy to follow. The support response was excellent. Brevo replied within a couple of hours, investigated the specific recipient mail routing at the time of delivery and explained exactly where the rejection came from. The level of detail went well beyond a generic support response or a link to a help article. The combination of traceable transactional email logs and support that was willing to properly investigate the case gives me a lot of confidence in the platform. Deliverability issues can be messy, but this experience made me feel that Brevo has our back when something does not behave as expected. Cons: I do not have any major cons to raise. Overall, I am a happy customer and appreciate Brevo's dependability and excellent customer service. Reasons for switching to Brevo Transactional email traceability. Value for money. Read More RB Riccardo B. Verified reviewer Machinery 11-50 employees Used weekly for more than 2 years Review source Reviewed July 2026 Very good marketing platform - now with AI 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Great rebranding and redesign of the whole platform, it is now modern and more intuitive. Still a great choice and now with AI tools. Cons: They should introduce more templates for email marketing, there are only a few with a good-looking design. Reasons for switching to Brevo Mailchimp was not GDPR compliant so not suitable for EU countries. Read More Henrique de Souza R. Verified reviewer Computer Software 11-50 employees Used daily for less than 2 years Review source Reviewed March 2026 Brevo Nuvy 5 I really like Brevo because it's easy to create templates and integrations, and it also allows you to view logs in real time. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: User-friendly interface, easy integrations, and fast support in Portuguese. We use it for sending emails from our system, and it greatly simplifies the creation of templates. Cons: I had billing issues four times and had to create a PayPal account to resolve them. I would provide my card details, and within minutes the platform would cancel the transaction, but the charge would still be processed on my credit card. Reasons for choosing Brevo Due to the ease of migrating existing templates from SendGrid and integration with APIs. Reasons for switching to Brevo Due to the cost of the fixed IP address and monthly fee. Read More Md Marco d. Verified reviewer Retail 2-10 employees Used weekly for less than 6 months Review source Reviewed May 2026 Great option for small businesses 5 Overall it's been a great experience especially compared to Mailchimp customer service. Issue sorted in a few hours. The platform is easy to use, the setup process was simple, and everything has worked smoothly so far. One of the biggest positives has been the customer support. Any issues or questions I had were handled very quickly, with problems resolved extremely fast. That level of responsiveness made the experience far less stressful and helped me get up and running without delays. Brevo feels more user-friendly and efficient, making it a solid choice for email marketing and customer communication needs, especially for a small business. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Brevo's quick and straightforward the setup process was a pleasure. It was easy to get started without needing a lot of technical knowledge, which made the experience smooth from the beginning. I was also very impressed with the support team. Responses were extremely fast, helpful, and professional whenever assistance was needed. That level of customer service makes a big difference, especially when setting up or managing marketing tools. Overall, Brevo offers a user-friendly experience with reliable support, making it a great option for small businesses looking for an efficient email marketing and communication platform without a complicated onboarding process. Cons: So far, I haven’t experienced anything negative with Brevo. The platform has been easy to use, reliable, and straightforward to set up. Customer support has also been responsive and helpful whenever needed, which adds to the positive experience. At this stage, there haven’t been any major issues, frustrations, or limitations that stood out during use. Everything from setup to daily use has been user-friendly. Overall, Brevo has met my expectations well, and I have been satisfied with both the platform’s functionality and the level of support provided so far. Reasons for switching to Brevo Mailchimp's slow response in resolving issues. Read More GL George L. Verified reviewer Computer Software Self-Employed Used weekly for less than 12 months Review source Reviewed June 2026 Good experience with Brevo across all areas 5 Overall, I've found Brevo to be a powerful and well-designed platform with excellent support, useful reporting and analysis and great customer population management. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: I've had a positive experience with Brevo overall. The dashboard is intuitive, campaign creation is straightforward, and importing and managing contact lists is much easier than many alternatives I've used. The reporting tools are clear and make it easy to understand how campaigns are performing. I was also impressed with the support team. They were professional, polite, informative and took the time to review my situation in detail rather than simply providing generic responses. Cons: The only challenge I experienced was that the platform is understandably very strict on deliverability and compliance from the outset. While I appreciate the need to protect sender reputation, it can make it difficult for businesses inheriting older customer databases to gradually assess and improve list quality. In my case, the compliance team worked with me constructively and helped identify the underlying issues, which I appreciated. Reasons for choosing Brevo Better on price and developer friendliness - another project I worked on used Brevo APIs to automatically capture emails from Node.js into my lists Read More FA Favour A. Verified reviewer Computer Software 2-10 employees Used daily for less than 12 months Review source Reviewed June 2026 Strayks Appreciate 5 It has been an awesome experience I must say, I always recommend brevo to my colleagues and other developers Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: The UI is very easy to navigate, Unlike most applications i find it simple and straight forward. Plus the integration with my projects always goes smoothly Cons: My account was suspended immediately i Opened the account,I had to do some verification, but it has been rectified Reasons for switching to Brevo Alot, can't say specifically but it was concerning stuff like integration and pricing Read More LW Lee-Anne W. Verified reviewer Transportation/ Trucking/ Railroad 51-200 employees Used weekly for less than 2 years Review source Reviewed June 2026 Good Price, Intuitive Dashboards but limited and very strict! 5 Does what i need it to although it can be frustrating when adding new lists. Support once engaged are swift and responsive but initial response can be delayed due to time differences. Ratings Breakdown 5 Ease of use 5 Value for money 3 Customer support 4 Functionality Pros: Brevo has Intuitive dashboards, easy design tools, clear and easy reporting and tracking. Pricing is reasonable. Cons: Very strict regarding bounce rates of new lists, leads to immediate suspension and lots of frustrating back and forth performing multiple tasks to be reinstated. Never experienced this to this level with other marketing email software Reasons for choosing Brevo Cheapest, our budget was limited at the time of implementation Read More DW Damian W. Verified reviewer Broadcast Media Self-Employed Used monthly for less than 12 months Review source Reviewed June 2026 Great for my startup but grows with me 5 Great from start to finish. I was able to create the list I needed. Using vibe coding I was able to incorporate their code into my site and create forms and connect to my list fairly easily. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: After searching endlessly for a reliable autoresponder, I settled on Brevo. It is so easy to use and intuitive. The support is great and most of all it is free for small startups with a small list. They have covered every need so far and as I grow, I am confident they will scale with me. Cons: Some of the interface and API creation was a bit confusing but not much. I was able to work through support to achieve what I was trying to accomplish. Reasons for choosing Brevo It just worked easier, faster, and cheaper. Reasons for switching to Brevo Ease of use in the integration of my site and cost. Read More RH Rubait H. Verified reviewer Computer Software 11-50 employees Used weekly for more than 2 years Review source Reviewed June 2026 Great Customer Support 5 Alhamdulillah, I'm happy. Configuration is easy to set up, and customer support has now improved. But day by day, Brevo makes its pricing more complex than Sendinblue's. Sendinblue's pricing was simple. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Easy to set up, and pricing compares well with others. Using both transactions and marketing emails in a single platform. Cons: Brevo now wants the extra money for removing the logo. Previously, Sendinblue was only the logo of the free version. Reasons for choosing Brevo For Transactional Email, PostMark is doing a very good job. Read More Showing 1 - 10 of 3494 Reviews [See All Reviews](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/) ## Brevo Popular Comparisons [Mailchimp vs Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/vs/mailchimp/)[HubSpot Marketing Hub vs Brevo](https://www.softwareadvice.com/compare/18887-brevo/vs/119437-HubSpot-Marketing/)[MailerLite vs Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/vs/mailerlite/)[ActiveCampaign vs Brevo](https://www.softwareadvice.com/crm/activecampaign-profile/vs/brevo/)[Constant Contact vs Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/vs/constant-contact/)[EmailOctopus vs Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/vs/emailoctopus/)[Systeme.io vs Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/vs/systeme-io/)[Salesforce Marketing Cloud vs Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/vs/salesforce-socialcrm/)[Omnisend vs Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/vs/omnisend/)[EngageBay CRM vs Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/vs/engagebay/)[Klaviyo vs Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/vs/klaviyo/)[Cyberimpact vs Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/vs/cyberimpact/)[emfluence Marketing Platform vs Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/vs/emfluence/)[ContactPigeon vs Brevo](https://www.softwareadvice.com/compare/18887-brevo/vs/449834-ContactPigeon/)[GetResponse vs Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/vs/getresponse/)[Marketo Engage vs Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/vs/marketo/)[SendPulse vs Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/vs/sendpulse/)[Keap vs Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/vs/infusionsoft-crm/) [Compare All Alternatives](https://www.softwareadvice.com/scheduling/brevo-profile/alternatives/) ## Other Top Recommended Email Marketing Software [Salesforce Marketing Cloud](https://www.softwareadvice.com/marketing/salesforce-socialcrm-profile/) **4.2** (530) Recently recommended **8** times [Paminga](https://www.softwareadvice.com/email-marketing/net-results-profile/) **4.6** (33) Recently recommended **7** times [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/) **4.5** (6245) Recently recommended **6** times [emfluence Marketing Platform](https://www.softwareadvice.com/marketing/emfluence-profile/) **4.7** (51) Recently recommended **5** times Stuck Between Options? 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