---
title: "Brevo Software Reviews, Demo & Pricing - 2026"
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Brevo

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Overview

[Reviews](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/)[Alternatives](https://www.softwareadvice.com/scheduling/brevo-profile/alternatives/)

# Brevo Review

From $9-$449/month Free version 4 plans

Wondering if Brevo is right for your organization?

Our Email Marketing Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Brevo

4.6

[(3511)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/)

FrontRunner 2026

Pricing

Starting at $9.00 usage based per month

### About Brevo

Brevo is a cloud-based email marketing tool suited for organizations of all sizes. It offers marketing automation, email campaigns, transactional emails and SMS messages functionalities within a suite. Brevo allows users to create mobile-responsive emails using design tools. Users can also schedule and automate marketing campaigns and pre-test messages’ deliverability before sending campaigns. Transactional emails may be sent via Brevo's SMTP service or API. The contact management functionality allows for importing contacts, categorizing lists, collection forms, behavioral forms and more.

Brevo also features reporting, which allows users to create reports on basic statistics, such as open rate, click-throughs and more. Other reporting features include per ISP, exporting results into Excel or PDF and heat maps. Brevo can be integrated with organizations’ websites and management tools. Brevo plugin is also available to be installed with other content management and e-commerce systems such as WordPress, PrestaShop, Drupal, WooCommerce or Magento.

Wondering if Brevo is right for your organization?

Our Email Marketing Software selection experts can help you in 15 minutes or less.

## Brevo User Interface

## Popular Brevo Alternatives

Main Product

Brevo

4.6

[(3511)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/)

Ratings Breakdown

-   4.56Ease of use
-   4.49Value for money
-   4.53Customer support
-   4.49Functionality

Pricing

Starting at $9.00 per month

Get Price

Alternative Product

[Mailchimp](https://www.softwareadvice.com/crm/mailchimp-profile/)

4.5

[(17669)](https://www.softwareadvice.com/crm/mailchimp-profile/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   4.35Value for money
-   4.17Customer support
-   4.36Functionality

Pricing

Starting at $13.00 per month

Get Price

Alternative Product

[HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/)

4.5

[(6250)](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/reviews/)

Ratings Breakdown

-   4.33Ease of use
-   4.18Value for money
-   4.38Customer support
-   4.41Functionality

Pricing

Starting at $15.00 per month

Get Price

Alternative Product

[MailerLite](https://www.softwareadvice.com/marketing/mailerlite-profile/)

4.7

[(2322)](https://www.softwareadvice.com/marketing/mailerlite-profile/reviews/)

Ratings Breakdown

-   4.59Ease of use
-   4.71Value for money
-   4.77Customer support
-   4.54Functionality

Pricing

Starting at $12.00 per month

Get Price

Alternative Product

[ActiveCampaign](https://www.softwareadvice.com/crm/activecampaign-profile/)

4.6

[(2568)](https://www.softwareadvice.com/crm/activecampaign-profile/reviews/)

Ratings Breakdown

-   4.24Ease of use
-   4.34Value for money
-   4.40Customer support
-   4.46Functionality

Pricing

Starting at $15.00 per month

Get Price

Alternative Product

[Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/)

4.3

[(2942)](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/)

Ratings Breakdown

-   4.33Ease of use
-   4.11Value for money
-   4.23Customer support
-   4.19Functionality

Pricing

Starting at $12.00 per month

Get Price

## Brevo Pros and Cons

We analyzed 3,511 verified reviews for Brevo to find out what actual users really think.

Select to learn more

Intuitive Interface For All Users

Navigating Brevo is simple, with a user-friendly dashboard and clear instructions that help both beginners and experienced users. Setting up campaigns, managing contacts, and accessing features is straightforward, and helpful resources are available for onboarding. The platform’s intuitive design reduces the learning curve and streamlines daily tasks.

Affordable Plans And Free Tier

Brevo offers a competitive pricing structure with a robust free plan, making it accessible for startups and small businesses. You can start for free, explore features, and upgrade as your needs expand. The pay-per-send model and clear pricing help control costs, while the value provided matches what you pay for at each tier.

Flexible And Scalable Email Delivery

Brevo makes sending emails straightforward, with a generous free tier and scalable paid options. You can send bulk emails, automate campaigns, and use transactional email features without being charged by contact count. Integration with platforms like WordPress is smooth, and deliverability rates are reliable, making it easy to manage campaigns as your needs grow.

Account Suspension And Credit Issues

Users report frustration with unexpected account suspensions, unclear reasons for blocks, and slow support responses. Purchased credits may expire if unused, and billing or plan details can lack transparency. Domain authentication and account setup can be challenging, leading to interruptions and confusion during account management.

Cumbersome Contact Organization

Managing contacts in Brevo can be confusing and time-consuming, particularly with large lists. Adding, editing, or merging contacts often requires extra steps, and the interface for organizing or segmenting contacts is less intuitive than in some competitors. Bulk actions, filtering, and advanced segmentation can be difficult to execute efficiently.

Limited Customization And Flexibility

Designing emails and forms in Brevo can feel restrictive, especially for users wanting advanced customization. The editor has limited options for fonts, colors, and layout adjustments, and some features like spacing, image editing, and header styles are basic or hard to use. Experienced designers may find the tools less flexible compared to other platforms.

## Brevo Pricing and Plans

Starting price: $9.00 per month

Free Trial

Free Version

Starter

$9.00

usage based, per month

Plan includes:

-   From 5,000 emails/month
-   Email & SMS
-   Drag & Drop email editor
-   AI content generator
-   Email templates
-   Advanced segmentation
-   Forms
-   Basic reporting & analytics
-   Email support

Standard

$18.00

usage based, per month

Plan includes:

-   Everything in Starter
-   From 5,000 emails/month
-   Marketing automation
-   AI send time optimization
-   Landing pages
-   A/B Testing
-   Advanced Statistics
-   Phone support

Professional

$449.00

usage based

Plan includes:

-   Everything in Standard
-   150,000 emails per month included
-   WhatsApp, Popups, Mobile & Web Push
-   Multi-user access
-   Contact scoring
-   Advanced ecommerce features
-   AI segmentation
-   AI Data Analyst
-   Phone support

Enterprise

Pricing available upon request

Plan includes:

-   Everything in Professional
-   1 million emails per month included
-   Multi-account management
-   Custom objects
-   Brevo Mobile Wallet
-   Custom loyalty engine
-   Custom data integrations
-   Dedicated IP
-   SSO & SAML
-   Tailored onboarding

Read More

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Brevo Features

-   Popular features found in Email Marketing
    
    A/B Testing
    
    Autoresponders
    
    Campaign Analytics
    
    Campaign Scheduling
    
    CAN-SPAM Compliance
    
    Contact Management
    
    Customer Segmentation
    
    Email Tracking
    
    Event Triggered Actions
    
    Subscriber Management
    
    WYSIWYG Editor
    
-   More features of Brevo
    
    Activity Dashboard
    
    Alerts/Notifications
    
    API
    
    Archiving & Retention
    
    Availability Management
    
    Calendar Management
    
    Campaign Management
    
    Campaign Planning
    
    Campaign Segmentation
    
    Channel Management
    
    Click Tracking
    
    Collaboration Tools
    
    Confirmations/Reminders
    
    Contact Database
    
    Content Management
    
    CRM
    
    Customer Journey Mapping
    
    Customer Surveys
    
    Customizable Branding
    
    Customizable CTAs
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Customization
    
    Data Import/Export
    
    Data Recovery
    
    Data Security
    
    Drag & Drop
    
    Drip Campaigns
    
    Dynamic Content
    
    Email Campaign Management
    
    Email Distribution
    
    Email Management
    
    Email Marketing
    
    Email Monitoring
    
    Email Templates
    
    Engagement Tracking
    
    Form Builder
    
    For Startups
    
    GDPR Compliance
    
    HTML Editor
    
    Image Library
    
    Interaction Tracking
    
    Landing Pages/Web Forms
    
    Lead Capture
    
    Lead Engagement
    
    Lead Management
    
    Lead Nurturing
    
    Lead Qualification
    
    Lead Segmentation
    
    List Management
    
    Live Chat
    
    Marketing Automation
    
    Meeting Management
    
    Message Personalization
    
    Mobile Access
    
    Mobile Optimization
    
    Multi-Campaign
    
    Multi-Channel Communication
    
    Multi-Channel Marketing
    
    Online Booking
    
    Performance Metrics
    
    Personalization
    
    Pipeline Management
    
    Preview Functionality
    
    Queue Management
    
    Real-Time Analytics
    
    Real-Time Data
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Response Management
    
    ROI Tracking
    
    Routing
    
    Sales Pipeline Management
    
    Sales Reports
    
    Scheduling
    
    Segmentation
    
    Shared Inboxes
    
    Signature Management
    
    Simple Mail Transfer Protocol (SMTP)
    
    SMS Marketing
    
    SMS Messaging
    
    Social Marketing
    
    Social Media Integration
    
    Spam Blocker
    
    Subscription Management
    
    Tagging
    
    Task Management
    
    Template Management
    
    Third-Party Integrations
    
    Unsubscribe Database
    
    User Management
    
    Web-based Deployment
    
    Website Analytics
    
    Website Publishing Options
    
    Website Visitor Tracking
    
    Whitelisting/Blacklisting
    
    Widgets
    

## Brevo Integrations

WordPress

Integration rated 4.6 from 156 reviews

WooCommerce

Integration rated 4.6 from 51 reviews

Zapier

Integration rated 4.8 from 34 reviews

Shopify

Integration rated 4.5 from 23 reviews

HubSpot CRM

Integration rated 4.9 from 16 reviews

Google Analytics 360

Integration rated 4.6 from 14 reviews

See all 54 integrations

## Brevo User Reviews

Overall Rating

4.6

Ratings Breakdown

5

72%

4

22%

3

3%

2

1%

1

2%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.5

Functionality

4.5

Mauro E.

Verified reviewer

Computer Software

Self-Employed

Used daily for less than 6 months

Review source

Reviewed July 2026

Reliable, robust, and highly effective for transactional email delivery

5

My overall experience with Brevo has been highly positive. I primarily used the platform to integrate it with a custom transactional web application hosted on a VPS server. Brevo proved to be a robust and extremely reliable solution for the immediate delivery of critical system emails. The real-time transactional logs are exceptionally useful for monitoring the exact status of every dispatch (delivered, opened, bounced), which offers great peace of mind in production environments.

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

What I liked most is its excellent performance and reliability for sending transactional emails (system notifications, appointment confirmations, and user credentials). The domain authentication setup using DNS records (SPF, DKIM, and DMARC) is very clear and well-guided. Additionally, the integration via SMTP and transactional API within a custom web application (PHP/Apache) worked flawlessly with virtually zero delivery delay.

Cons:

The initial account verification and domain validation process require strict attention to DNS record configurations to prevent messages from landing in spam or being deferred. While this is a necessary step to maintain high IP reputation, it can involve a slight learning curve for users who are not as familiar with server or DNS management.

Read More

MC

Milena C.

Verified reviewer

Construction

2-10 employees

Used monthly for less than 2 years

Review source

Reviewed June 2026

Great marketing and sales addition to your team

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Functionality

Pros:

Brevo is such an undervalued tool I think more companies should know about. It is more affordable than other similar companies and products. It's so easy to use and setup and makes marketing so easy.

Cons:

There are a few features I personally have not used so it's hard to give some cons so really all I have is just sooooo minor and that's just keeping inboxes connected. It becomes a hassle with multiple users and making sure they keep things updated.

Reasons for switching to Brevo

Mailchimp was getting so expensive for the amount of contacts we had.

Read More

JB

Jonas B.

Verified reviewer

Computer Software

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed July 2026

Improvements, but uptime needs to get better

4

Previously 5

My experience with Brevo is okay. More of the bugs have been fixed, but the reliability of the infrastructure is still too low.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

It's very simple to set up transactional email and to get an overview of emails being sent, open stats, and so on. It's also good that you can see bounce statistics. The reliability has gone up a little bit in the last year.

Cons:

The reliability is still too low. There are too many outages. If Brevo would become more reliable, we wouldn't have to have a backup provider.

Reasons for choosing Brevo

It was simpler to use and had similar pricing

Read More

SK

Samuel K.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 2 years

Review source

Reviewed June 2026

Unbeatable volume-based pricing and stellar transactional reliability.

5

We deploy Brevo across numerous client websites, and it has been an absolute game-changer. We initially brought clients on for its powerful transactional capabilities, but almost all of them have transitioned their newsletter marketing and automation sequences to Brevo as well. It is an incredibly robust, cost-effective, and dependable multi-channel platform that I highly recommend to any business or agency looking to scale without getting hit by massive contact-based price hikes.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

What I love most about Brevo is its volume-based pricing structure and its flawless transactional email reliability. Unlike platforms like Mailchimp that bill you based on total contacts (and double-charge you for contacts on multiple lists), Brevo bills based on what you actually send. This saves my clients a massive amount of money as their lists grow. Furthermore, having marketing campaigns, transactional emails, SMS, and automation all living under one roof makes managing multiple client sites incredibly seamless.

Cons:

The email template library and drag-and-drop editor can feel a bit rigid and clinical compared to some of the more design-focused competitors. While it is completely capable and reliable, it lacks some of the visual polish and ultra-smooth UI found elsewhere.

Reasons for switching to Brevo

Cost and ease of use were the primary factors.

Read More

RD

Raveen D.

Verified reviewer

Logistics and Supply Chain

11-50 employees

Used monthly for less than 2 years

Review source

Reviewed June 2026

management

4

It was Average. Eventually my issues were resolved but still could not find a quick solution to my answers with were not answered timeously.

Ratings Breakdown

2

Ease of use

5

Value for money

3

Customer support

1

Functionality

Pros:

Easy online Payment. Regular feedback on queries. Easy login. surfing on the site to find particular topics that we are lookin for.

Cons:

Not user friendly when having a query. Struggled with communication. Feedback was regular but not correct. Very slow to Correct Issues.

Reasons for choosing Brevo

They did not support emails on their site at that time

Read More

RC

Rene C.

Verified reviewer

Food & Beverages

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed June 2026

Little Farm Association give Brevo a Thumbs Up

4

I have been happy so far! Lots of great features with a classy appearance and easy to use editor tools.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

The interface is very easy and intuitive and customer support has been great! They also offer really strong value for features at a reasonable price.

Cons:

My only "wish" so far is that I would like a price tier between the business and the big expensive enterprise level. There are a couple of minor features it would be nice to have - like pop up forms - that are not available until the BIG plan.

Reasons for switching to Brevo

workflow features were basic and constantly having to upgrade due to growth

Read More

AB

Alvaro B.

Verified reviewer

Ranching

Self-Employed

Used weekly for less than 6 months

Review source

Reviewed August 2026

Best email for marketing

5

Very good, I recommend it. Easy to set up and use, friendly for begginers but powerfull overall. Excellent value

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Good service, excelent value for the money, very good and fast customer support. Very nice user interface.

Cons:

Daily usage limit for free users, but very good option overall. The best of all free mail senders...

Reasons for switching to Brevo

Very Expensive, very few innovations, just for big companies

Read More

NM

Neil M.

Verified reviewer

Management Consulting

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed June 2026

Brevo makes a different in my Maarketing

5

Excellent - easy to enroll and for a novice like myself made it simple to understand and navigate the programs

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Good Support professional service- efficient - clear directions - serves a good purpose and saves me a lot of time

Cons:

nothing so far- I have not had negative experiences - I have not had any issues that were due to Brevo

Reasons for switching to Brevo

your product is better and came highly reccomended

Read More

Andrea L.

Verified reviewer

Translation and Localization

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed August 2026

Excellent Value and Easy to Use

5

Our overall experience with Brevo has been very positive. We chose Brevo after evaluating different platforms and have found it to be an easy-to-use and reliable solution for our email marketing and customer communications. The interface is intuitive, making it simple to create campaigns, manage contacts, and track performance. The platform offers good value for money by combining email marketing, automation, and CRM features in a single solution. While some advanced automation and reporting capabilities could be more flexible, it meets our day-to-day needs well and has helped us streamline our marketing efforts. Overall, Brevo has been a great fit for our business, and we would recommend it to companies looking for an affordable and user-friendly marketing platform.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

What we liked most about Brevo was its ease of use and the value it offers for the price. The platform has a clean, intuitive interface that makes it easy to create and manage email campaigns, even for users with limited technical experience. It also combines email marketing, automation, and CRM features in one place, making it a practical solution for small and growing businesses. Overall, it provides a good balance of functionality and affordability.

Cons:

While Brevo offers a solid range of features, we found that some of the more advanced marketing automation and reporting capabilities were somewhat limited compared to other platforms we evaluated. The interface can also feel slightly restrictive when building more complex workflows, and certain customizations require workarounds. Overall, these weren't major issues.

Read More

Vinicius M.

Verified reviewer

Computer & Network Security

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed June 2026

Great Tool

5

We have used Brevo for many years and can confirm that the tool is reliable and helps us with the daily challenges we face with our clients.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The service operates without interruptions. We have used Brevo for many years and can confirm that the tool is reliable and helps us with the daily challenges we face with our clients.

Cons:

Everything works perfectly, and the support is excellent. We have used Brevo for many years and can confirm that the tool is reliable and helps us with the daily challenges we face with our clients.

Read More

Showing 1 - 10 of 3511 Reviews

[See All Reviews](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/)

## Brevo Popular Comparisons

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[Compare All Alternatives](https://www.softwareadvice.com/scheduling/brevo-profile/alternatives/)

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