--- title: "SendPulse Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of SendPulse. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SendPulse is a good fit for you!" source_url: "https://www.softwareadvice.com/crm/sendpulse-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Email Marketing Software](https://www.softwareadvice.com/email-marketing/) / [SendPulse](https://www.softwareadvice.com/crm/sendpulse-profile/) / SendPulse Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/crm/sendpulse-profile/) Reviews [Alternatives](https://www.softwareadvice.com/crm/sendpulse-profile/alternatives/) # SendPulse User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 773 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.4/5 - Value for money: 4.5/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 534 reviews (69%) - 4 stars: 196 reviews (25%) - 3 stars: 26 reviews (3%) - 2 stars: 2 reviews (0%) - 1 star: 15 reviews (2%) ### Most mentioned pros - Great value for money and the automation of the email templates and whatsapp notification really do make my business more professional. - I also love that it integrates well with other platforms and tools I use for my marketing workflows. - The automation saves me hours, and the multi-channel feature (email, SMS, chatbot) makes marketing much easier to handle from one platform. ### Most mentioned cons - the analytics in Sendpulse are a bit basic and customer support can be slow Also the email template editor could use more customization options - Speed, slow loading, and the fact that I don't recieve notifications by email when there is an issue (for example: chatGPT API bad responses). - Some features require paid plans, which may not suit everyone. ## SendPulse customer reviews Showing reviews 1-25 of 773 (page 1). ### The best Whatsapp Chatbot Service Provider - Overall rating: 5/5 - Reviewer: Piyush J. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's whatsapp chatbot service is very usefull for me. It increases my business as I implemented it's API with my CRM & now It worth me. #### Cons for Sendpulse We don't think any cons but one more thing they should improve is to give some whatsapp hatbot template for catalogs. --- ### Best newsletter service - Overall rating: 4/5 - Reviewer: Gabor T. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have switched over to SendPulse about a year ago or so. Before I was using another software doing similar functions. I never regretted the switch and have switch or newly signed up my customers to it too. I highly recommend. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is one of the easiest software to use from all the newsletter software I have been using in the past. This is also one of the cheapest. #### Cons There are a few parts which needs a bit more polishing. The newsletter building part could be more user friendly. #### Reasons for choosing SendPulse Faster customer support. #### Reasons for switching to SendPulse Mailchimp became much more expensive and also harder to use. --- ### Sendpulse - Overall rating: 3/5 - Reviewer: Ama D. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: Self-Employed - Product usage: Used monthly for free trial - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Functionality: 1/5 #### Pros I liked most about sendpulse is basically the free trial because I never got the full experience #### Cons I like least about send pulse is that you have to pay everytime you use it --- ### I love how easy it is to use and the template library is extensive - Overall rating: 4/5 - Reviewer: Jennifer W. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered My favorite feature of the EDM campaign editing menu is. In the library, I was able to quickly locate a mailing template that I could then easily and graphically modify to meet my needs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Sendpulse has improved the legitimacy of my company's brand and communications by making me look more competent in my dealings with clients and customers. #### Cons The lack of sufficient Email verification is the thing I despise the most. We should all verify emails before sending out a campaign, but nobody ever does. Unfortunately, I can't check all of my listings every month because of the monthly limits on email verification. #### Reasons for switching to SendPulse Workflows and automations can be easily configured thanks to the intuitive interface. Also impressive is the lightning-fast response time of customer service. When dealing with a growing number of inquiries and clients, having chatbots in place to quickly and efficiently gather necessary information from customers is essential. --- ### Great for businesses just starting out - Overall rating: 4/5 - Reviewer: Kristen C. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I really haven't had any negative experiences with SendPulse, other than some minor complaints detailed in the "Cons" section of my review. They've been very helpful and friendly in fixing any issues I've had, and overall I've enjoyed working with this software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I like the fact that it's inexpensive/free to use for most business owners with a small contact list. Most email marketing sites offer a pretty pitiful number of contacts/email campaigns for their free trials, and then hike the price up significantly for those who are in between just starting out and having a huge following. They don't have a lot in the way of ready-made templates, but it's easy enough to customize your own, and their interface is pretty user-friendly. #### Cons It can take a considerable amount of time between sending an email campaign, and the delivery of said email campaign. I also don't like that, after going through the proper steps to make my newsletters comply with standards, I may still be regarded as spam and not be delivered to the inbox of the person receiving the newsletter. #### Reasons for choosing SendPulse While other sites had better features and template options, their overall costs were far too expensive for a business just starting to build a customer base, and their free trials were incredibly limited. --- ### Sendpulse is CRM automation in perfect harmony - Overall rating: 5/5 - Reviewer: Robert C. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros For me the best features so far are the Chatbots, push notifications, landing page builder, and automations. #### Cons So far I haven’t found anything really negative. if I had to say anything, possibly build the sendpulse academy up more with more courses. #### Reasons for switching to SendPulse The customizable feature pricing and additional features. It’s also less expensive, and more sub table for a small start up. --- ### A multi-purpose marketing tool. - Overall rating: 4/5 - Reviewer: Vijendr W. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered This software helps in a lot in my profession. It helps me to build my customer base significantly. It also helps me to make new transactions also. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Its user interface is very refreshing which stands it out from other similar category softwares. It has all the required features for effective email marketing. This software integrates well with my CRM and the whole process is very smooth and streamline. Its Automated Email Flow makes my work super easy. I also use its mobile application when I travel and I must say it's very convenient. #### Cons For last couple of months I am facing one error while signing in into my account through its sign-in widget available on the top right of its web page. I need to fill my credentials twice because first time it asks me whether I am human or robot. Rest everything is fine for me. #### Reasons for switching to SendPulse Its user interface is very difficult to understand. I never get expected results also. --- ### The Best Email Marketing Company - Overall rating: 5/5 - Reviewer: Oyeniran S. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SendPulse to me remains the best EM service due to their SME support. Because, they've been helping small businesses for long years. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Helping small business like me rise from bottom through free packages like automation, others. Not available anywhere. This makes SendPulse stands out entirely. #### Cons Reducing free list from 2,500 to 500 at a time. At least, down to 1,000 list is ok in the 1st cut to keep helping small business like mine rise from bottom. Examine your decision. It stopped me unexpectedly. #### Reasons for switching to SendPulse SendPulse helped more to rise from bottom --- ### A Reliable and Easy-to-Use Marketing Tool - Overall rating: 5/5 - Reviewer: Abdelrahman A. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. my email marketing efficiently and saved me a lot of time with automation. The customer support was responsive whenever I needed help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked the user-friendly interface and the variety of tools available, especially the email automation feature. It made it easy to create campaigns and track performance. The chatbot builder was also very helpful for engaging with customers automatically. #### Cons Sometimes the platform can be a bit slow, especially when working with larger contact lists. Also, the pricing for higher-tier plans can be expensive for small businesses. --- ### One Tool, Every Purpose—SendPulse Delivers - Overall rating: 5/5 - Reviewer: Gift M. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience has been smooth and empowering. It’s become a central tool for everything I do—running Apostolic Voice University, sending out devotional emails, managing volunteers, and even communicating through WhatsApp with people across countries. It saves me time, keeps things organized, and helps me reach more people in less time. It’s like having a full communication team in one platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Honestly, what I liked most is how versatile SendPulse is. Whether it’s email, WhatsApp, landing pages, or automation—it brings everything together under one roof. The interface is easy to use, even for someone juggling a lot of responsibilities. I love that I can manage campaigns for our university, ministry, foundation, and training programs all in one place without needing different platforms. #### Cons There’s always room to grow. Some advanced features take a bit of learning, and I wish there were more creative templates for emails. A few parts of the platform can feel technical at first, but once you get the hang of it, it flows. --- ### SendPulse is one of the most user-friendly email softwares - Overall rating: 4/5 - Reviewer: Gargi P. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: October 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Smooth experience where all our organization's needs related to emails was fulfilled. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros SendPulse got us started on the free trial almost immediately. The campaign is briskly verified and approved each time and the waiting time is a minimal as against some of the other popular providers which take half or even one whole day to approve campaigns. It is more cost effective & very easy to use with little to no training required! The Pay as you Go feature has also been a big plus with SendPulse as it suits our business model better than the regular subscription plans. #### Cons The template building could be improved a bit aesthetically (though it is pretty comfortable now as well!). #### Reasons for choosing SendPulse 1. Pay as you Go options was available 2. Better rates 3. Quick Approval of campaigns 4. User friendly #### Reasons for switching to SendPulse Sendinblue: a long time to validate the campaigns & lot of to & fro to get approval GetResponse: Higher rates --- ### Great Automation Platform with Multi-Channel Support - Overall rating: 5/5 - Reviewer: Abdesslam M. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with SendPulse has been really good. It’s an all-in-one platform for managing emails, SMS, and chatbots. Thanks to its automation, I managed to save a lot of time and optimize my marketing efforts. Definitely worth trying. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Creating email campaigns with SendPulse is smooth. The automation saves me hours, and the multi-channel feature (email, SMS, chatbot) makes marketing much easier to handle from one platform. I also like the detailed analytics and integration options. #### Cons While I like the platform overall, I find that it can slow down when managing large lists or advanced automations. Some features require paid plans, which may not suit everyone. I’d love to see better segmentation tools added soon. --- ### sendpulse: easy and affordable, but Room for Improvement - Overall rating: 4/5 - Reviewer: abdelghani h. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered my overall experience with sendpulse was pretty good It’s a userfriendly platform especially for small businesses or newbies. the drag and drop email builder made creating campaigns a breeze and the automation features saved me a lot of time that said the analytics could be more detailed and support was a bit slow at times. still, it’s affordable, and the free plan is a nice way to test it out, i’d say it’s a solid choice for straightforward email marketing #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros i really liked sendpulse drag and drop email builder super easy to create nice emails fast. the automation for drip campaigns and welcome emails is a big time saver. plus the free plan is great for small businesses or testing #### Cons the analytics in Sendpulse are a bit basic and customer support can be slow Also the email template editor could use more customization options --- ### SendPulse Powerful platform - Overall rating: 5/5 - Reviewer: Bilal O. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used monthly for free trial - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros 1. User-Friendly Interface - An intuitive and smooth design that makes creating and managing marketing campaigns extremely simple, even for beginners. 3.Advanced Automation - Automation tools (like Autofunnel) allow for building automated customer journeys based on their behavior, saving time and increasing effectiveness. 4.Competitive Pricing - Compared to platforms like Mailchimp, SendPulse offers affordable pricing with additional features in its basic plans. #### Cons User Interface Can Be Confusing for Beginners Some tools (like Autofunnel automation) may require time to fully grasp, especially for newcomers to digital marketing. --- ### experience in amazing - Overall rating: 4/5 - Reviewer: Bilal E. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: Self-Employed - Product usage: Used weekly for free trial - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. An experience I will never forget, filled with enjoyment and valuable knowledge. Thank you so much, and I hope I can embark on more experiences with you at the earliest opportunity possible. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I liked it because it is easy to use, comfortable, not complicated, and has a wonderful combination of simplicity and aesthetic appeal. #### Cons I think it just has a bit of exaggeration in the details, which is what bothered me, but overall, it's great. --- ### Unlimited Email Marketing in Affordable Price - Overall rating: 5/5 - Reviewer: Avash K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 10000+ employees - Product usage: Used monthly for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it has been a great experience with SendPulse as I have been using it to send marketing and automated emails using API. I wasn't expecting Course Builder to come with it but it's also a great tool. I highly recommend SendPulse to everyone; especially because you have the free options to play with before being a paid customer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros I generally use SendPulse for email marketing campaigns and I like how I can send basically unlimited emails on any paid plan. I don't send a lot of emails but its one less thing to worry about while using SendPulse. The plans aren't expensive either - just around the market price. Although, I haven't launched it yet - I am working with the course builder and it also seems great so far. The Web Push Notifications are handy for me as I have collected a fair amount of subscribers. #### Cons I noticed 'sometimes' the emails I send go to trash even though I have verified domain using DNS or something. Except that, I do not recall of any thing that I don't like about SendPulse. #### Vendor response Thank you for your review. It's great to see that you are using a range of SendPulse tools. Replied October 2024 --- ### The most useful and effective email marketing solution in the world! - Overall rating: 5/5 - Reviewer: Zakaria B. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The SendPulse experience is out of this world. I've tried a lot of email marketing platforms, but SendPulse is the best. It is simple, professional, and quite trustworthy. You can accomplish email marketing while closing your eyes. All of the other features are fantastic. I strongly advise folks to utilize it at least once to see the difference with their own eyes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The registration process is quite straightforward, and the verification process is also very simple. We can quickly and simply import and add email addresses. Creating a campaign is a quick and easy process. We can check the email preview and adjust the template without any difficulty. The software's analytics are excellent, and you can learn from which countries, users opened the email and when the link was clicked. #### Cons The cost of the subscription is little bit high but the free version is working properly for small projects. --- ### Lead Capture & Management Tool: SendPulse - Overall rating: 4/5 - Reviewer: Ewa B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to create, customize and send mobile optimized emails with SendPulse. #### Cons It is a perfect suite although it is highly priced compared to alternatives. --- ### SendPulse review - Overall rating: 4/5 - Reviewer: Sunitha H. - Verified reviewer: Yes - Industry: Program Development - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I appreciated SendPulse's comprehensive marketing platform that enabled me to manage my email, SMS and web push campaigns in one place. This made it effortless to stay on top of my marketing and guarantee smooth operation. Furthermore, the platform was user-friendly and came with helpful tutorials and support. I also enjoyed the various features, such as automation, segmentation, analytics, and A/B testing, which made it simpler to optimize campaigns and tailor content for maximum impact. Lastly, the pricing plans were very economical, making it a great option for businesses of all sizes. #### Cons No, for now i dont have any problem for using sendpulse --- ### Best Platform - Overall rating: 5/5 - Reviewer: Humberto S. - Verified reviewer: Yes - Industry: Legal Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered In general, we've always had good experiences with SendPulse, it's the quietest platform we use today, we almost never had problems throughout the almost 2 years we've been using it. It's very easy to use, easy to implement. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and email deliverability, it was the best among other options #### Cons Difficulty to configure and sending files in emails #### Reasons for choosing SendPulse Price, ease of use, and email deliverability --- ### My Experience With SendPulse - Overall rating: 5/5 - Reviewer: Suzanne D. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros When it comes to handling marketing, SendPulse is an all in one marketing solution It makes email marketing easy and also comes with helpful CRM features #### Cons No bad experiences, SendPulse has been smooth --- ### Send Pulse: Email Marketing made easy - Overall rating: 5/5 - Reviewer: Kevin H. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I really like the app and it got me by for quite some time. There is no drag and drop builder like most never platforms so I've already moved on to a new product. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I really liked using Send Pulse for my email marketing. They have a generous free tier so you can easily get started and use it for quite sometime before having to pay for it. The HTML editor is good and I can easily create custom templates and it is easy to add an unsubscribe button. The product has great domain options to brand your emails, easy to hookup your domains, and manage your email templates. #### Cons I am not to happy about the transactional mail services requiring a double opt-in to get approved. Sometimes informational emails are sent when you signup for services. They couldn't approve it even though it's assumed the opt-in is when you signup for an account and check a box to opt-in. Other services like mail gun allow you to have a single opt-in then automatic opt-out system. It's way easier and I would use another product for transactional emails. --- ### SendPulse the best - Overall rating: 5/5 - Reviewer: David J. - Verified reviewer: Yes - Industry: Investment Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered i can manage my messages in whatsapp anda have the control with mi employed #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The simple funcionality and the economic prices #### Cons all the products is very easy to use, is very intuitive --- ### Multipurpose marketing platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A perfect marketing tool for small businesses, affiliates, startups, and bloggers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros SendPulse is an all-in-one marketing platform that offers multiple products including email marketing, web push, chatbots, sms marketing, and much more. What I personally love is their drag-and-drop builder that lets you create an email without any issues. I have to say that their builder is flawless and works great as opposed to email builders of some other email providers that I have used in the past. It integrates with leading apps and tools including Zapier which makes it a perfect choice for all types of businesses. Not to mention, it is fairly cheap to use. #### Cons Their development team needs to fix bugs that bother users on and off such as lagging issue when using email builder tool. --- ### Awesome platform for chatbot deployment - Overall rating: 4/5 - Reviewer: Munumi N. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Customer Relations and support automation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The platform is not expensive compared to its rivals. Its easy to create and deploy a chatbot on various platforms including instagram and facebook messenger. The customer support is always ready to help you out. #### Cons The only downside to it is the integrations with other platforms like Google calender. This has been a nightmare especially if you are doing it via webhooks. ## More reviews [Next reviews](https://www.softwareadvice.com/crm/sendpulse-profile/reviews/?page=2) --- SendPulse Reviews, Pros and Cons - 2026 Software Advice