--- title: "SendPulse Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of SendPulse. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SendPulse is a good fit for you!" source_url: "https://www.softwareadvice.com/crm/sendpulse-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Email Marketing Software](https://www.softwareadvice.com/email-marketing/) / [SendPulse](https://www.softwareadvice.com/crm/sendpulse-profile/) / SendPulse Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/crm/sendpulse-profile/) Reviews [Alternatives](https://www.softwareadvice.com/crm/sendpulse-profile/alternatives/) # SendPulse User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 773 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.4/5 - Value for money: 4.5/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 534 reviews (69%) - 4 stars: 196 reviews (25%) - 3 stars: 26 reviews (3%) - 2 stars: 2 reviews (0%) - 1 star: 15 reviews (2%) ### Most mentioned pros - The automation saves me hours, and the multi-channel feature (email, SMS, chatbot) makes marketing much easier to handle from one platform. - Great value for money and the automation of the email templates and whatsapp notification really do make my business more professional. - I also love that it integrates well with other platforms and tools I use for my marketing workflows. ### Most mentioned cons - the analytics in Sendpulse are a bit basic and customer support can be slow Also the email template editor could use more customization options - Speed, slow loading, and the fact that I don't recieve notifications by email when there is an issue (for example: chatGPT API bad responses). - Some features require paid plans, which may not suit everyone. ## SendPulse customer reviews Showing reviews 1-25 of 773 (page 1). ### The best Whatsapp Chatbot Service Provider - Overall rating: 5/5 - Reviewer: Piyush J. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's whatsapp chatbot service is very usefull for me. It increases my business as I implemented it's API with my CRM & now It worth me. #### Cons for Sendpulse We don't think any cons but one more thing they should improve is to give some whatsapp hatbot template for catalogs. --- ### Best newsletter service - Overall rating: 4/5 - Reviewer: Gabor T. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have switched over to SendPulse about a year ago or so. Before I was using another software doing similar functions. I never regretted the switch and have switch or newly signed up my customers to it too. I highly recommend. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is one of the easiest software to use from all the newsletter software I have been using in the past. This is also one of the cheapest. #### Cons There are a few parts which needs a bit more polishing. The newsletter building part could be more user friendly. #### Reasons for choosing SendPulse Faster customer support. #### Reasons for switching to SendPulse Mailchimp became much more expensive and also harder to use. --- ### Sendpulse - Overall rating: 3/5 - Reviewer: Ama D. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: Self-Employed - Product usage: Used monthly for free trial - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Functionality: 1/5 #### Pros I liked most about sendpulse is basically the free trial because I never got the full experience #### Cons I like least about send pulse is that you have to pay everytime you use it --- ### I love how easy it is to use and the template library is extensive - Overall rating: 4/5 - Reviewer: Jennifer W. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered My favorite feature of the EDM campaign editing menu is. In the library, I was able to quickly locate a mailing template that I could then easily and graphically modify to meet my needs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Sendpulse has improved the legitimacy of my company's brand and communications by making me look more competent in my dealings with clients and customers. #### Cons The lack of sufficient Email verification is the thing I despise the most. We should all verify emails before sending out a campaign, but nobody ever does. Unfortunately, I can't check all of my listings every month because of the monthly limits on email verification. #### Reasons for switching to SendPulse Workflows and automations can be easily configured thanks to the intuitive interface. Also impressive is the lightning-fast response time of customer service. When dealing with a growing number of inquiries and clients, having chatbots in place to quickly and efficiently gather necessary information from customers is essential. --- ### Great for businesses just starting out - Overall rating: 4/5 - Reviewer: Kristen C. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I really haven't had any negative experiences with SendPulse, other than some minor complaints detailed in the "Cons" section of my review. They've been very helpful and friendly in fixing any issues I've had, and overall I've enjoyed working with this software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I like the fact that it's inexpensive/free to use for most business owners with a small contact list. Most email marketing sites offer a pretty pitiful number of contacts/email campaigns for their free trials, and then hike the price up significantly for those who are in between just starting out and having a huge following. They don't have a lot in the way of ready-made templates, but it's easy enough to customize your own, and their interface is pretty user-friendly. #### Cons It can take a considerable amount of time between sending an email campaign, and the delivery of said email campaign. I also don't like that, after going through the proper steps to make my newsletters comply with standards, I may still be regarded as spam and not be delivered to the inbox of the person receiving the newsletter. #### Reasons for choosing SendPulse While other sites had better features and template options, their overall costs were far too expensive for a business just starting to build a customer base, and their free trials were incredibly limited. --- ### Sendpulse is CRM automation in perfect harmony - Overall rating: 5/5 - Reviewer: Robert C. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros For me the best features so far are the Chatbots, push notifications, landing page builder, and automations. #### Cons So far I haven’t found anything really negative. if I had to say anything, possibly build the sendpulse academy up more with more courses. #### Reasons for switching to SendPulse The customizable feature pricing and additional features. It’s also less expensive, and more sub table for a small start up. --- ### A multi-purpose marketing tool. - Overall rating: 4/5 - Reviewer: Vijendr W. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered This software helps in a lot in my profession. It helps me to build my customer base significantly. It also helps me to make new transactions also. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Its user interface is very refreshing which stands it out from other similar category softwares. It has all the required features for effective email marketing. This software integrates well with my CRM and the whole process is very smooth and streamline. Its Automated Email Flow makes my work super easy. I also use its mobile application when I travel and I must say it's very convenient. #### Cons For last couple of months I am facing one error while signing in into my account through its sign-in widget available on the top right of its web page. I need to fill my credentials twice because first time it asks me whether I am human or robot. Rest everything is fine for me. #### Reasons for switching to SendPulse Its user interface is very difficult to understand. I never get expected results also. --- ### The Best Email Marketing Company - Overall rating: 5/5 - Reviewer: Oyeniran S. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SendPulse to me remains the best EM service due to their SME support. Because, they've been helping small businesses for long years. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Helping small business like me rise from bottom through free packages like automation, others. Not available anywhere. This makes SendPulse stands out entirely. #### Cons Reducing free list from 2,500 to 500 at a time. At least, down to 1,000 list is ok in the 1st cut to keep helping small business like mine rise from bottom. Examine your decision. It stopped me unexpectedly. #### Reasons for switching to SendPulse SendPulse helped more to rise from bottom --- ### A Reliable and Easy-to-Use Marketing Tool - Overall rating: 5/5 - Reviewer: Abdelrahman A. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. my email marketing efficiently and saved me a lot of time with automation. The customer support was responsive whenever I needed help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked the user-friendly interface and the variety of tools available, especially the email automation feature. It made it easy to create campaigns and track performance. The chatbot builder was also very helpful for engaging with customers automatically. #### Cons Sometimes the platform can be a bit slow, especially when working with larger contact lists. Also, the pricing for higher-tier plans can be expensive for small businesses. --- ### One Tool, Every Purpose—SendPulse Delivers - Overall rating: 5/5 - Reviewer: Gift M. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience has been smooth and empowering. It’s become a central tool for everything I do—running Apostolic Voice University, sending out devotional emails, managing volunteers, and even communicating through WhatsApp with people across countries. It saves me time, keeps things organized, and helps me reach more people in less time. It’s like having a full communication team in one platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Honestly, what I liked most is how versatile SendPulse is. Whether it’s email, WhatsApp, landing pages, or automation—it brings everything together under one roof. The interface is easy to use, even for someone juggling a lot of responsibilities. I love that I can manage campaigns for our university, ministry, foundation, and training programs all in one place without needing different platforms. #### Cons There’s always room to grow. Some advanced features take a bit of learning, and I wish there were more creative templates for emails. A few parts of the platform can feel technical at first, but once you get the hang of it, it flows. --- ### whatsapp api convenience - Overall rating: 5/5 - Reviewer: Aziz A. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros the interface is easy and convenient. I can easily access all the menus I am looking for. api usage is really nice #### Cons There is no problem we are facing at the moment. Only the pricing could be a bit more specific, but we haven't had any problems with that. --- ### Great Service Honestly - Overall rating: 4/5 - Reviewer: Michelle O. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I would say this is a very useful software with a lot of great features, tech and perks. I think you've gotten a new customer #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ease of creating a website and the free domain! I also like the other features you can use along side the website feature. #### Cons There isn't as much freedom when it comes to the manipulation of the content and images but hopefully this gets better soon. Also more fonts needed --- ### sendpulse: easy and affordable, but Room for Improvement - Overall rating: 4/5 - Reviewer: abdelghani h. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered my overall experience with sendpulse was pretty good It’s a userfriendly platform especially for small businesses or newbies. the drag and drop email builder made creating campaigns a breeze and the automation features saved me a lot of time that said the analytics could be more detailed and support was a bit slow at times. still, it’s affordable, and the free plan is a nice way to test it out, i’d say it’s a solid choice for straightforward email marketing #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros i really liked sendpulse drag and drop email builder super easy to create nice emails fast. the automation for drip campaigns and welcome emails is a big time saver. plus the free plan is great for small businesses or testing #### Cons the analytics in Sendpulse are a bit basic and customer support can be slow Also the email template editor could use more customization options --- ### experience in amazing - Overall rating: 4/5 - Reviewer: Bilal E. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: Self-Employed - Product usage: Used weekly for free trial - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. An experience I will never forget, filled with enjoyment and valuable knowledge. Thank you so much, and I hope I can embark on more experiences with you at the earliest opportunity possible. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I liked it because it is easy to use, comfortable, not complicated, and has a wonderful combination of simplicity and aesthetic appeal. #### Cons I think it just has a bit of exaggeration in the details, which is what bothered me, but overall, it's great. --- ### Good experience - Overall rating: 4/5 - Reviewer: Eduardo P. - Verified reviewer: Yes - Industry: Events Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered During my virtual journey through the intergalactic realm, I stumbled upon SendPulse, a mind-blowing marketing platform operated by a team of friendly AI aliens! They offered an out-of-this-world experience with their hyper-personalized communication channels, allowing businesses to connect with customers across the universe through cosmic emails, space-age SMS, and telepathic push notifications. And let's not forget their AI-powered starship chatbot, aptly named AstroBot, who was always ready to navigate marketing conundrums in the blink of a binary eye. It was truly a cosmic marketing adventure that left me starstruck! 🚀🌌😃 #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The thing I liked most about SendPulse was their super cool mascot, a friendly AI-powered unicorn named Sparkle! It would pop up on the dashboard with quirky messages like "Let's create magic together!" and "Time to sparkle your marketing!" It added a fun and whimsical touch to the whole marketing experience. Plus, who doesn't love unicorns, right? 🦄😄 #### Cons One thing that frustrated me about SendPulse was their obsession with sending virtual high-fives every time I logged into the platform. At first, it was cute and motivational, but after a while, it became a bit excessive. I mean, I appreciate the positive vibes, but I'd rather have a streamlined dashboard than a barrage of digital high-fives every time I wanted to get some serious marketing work done! 🙌😄 --- ### SendPulse Helps Keeps Subscriber Updated - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Happy to use such an awesome product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros SendPulse is a cloud-based email marketing and transactional email service provider. It helps you to send emails, manage subscribers, and monitor your campaign’s performance. They provide a suite of tools for those who want to get their message out to the world in the most effective way possible. SendPulse offers an easy-to-use interface that allows users to design content for various channels like SMS, Push Notification, Social Media, etc. #### Cons Not so much of cons but the limitation in subscriber number is quite the thing I don't like about SendPulse. #### Reasons for choosing SendPulse Due to lots of features so that I don't have to look after all the services on different sites. #### Vendor response Thank you for your review, happy to hear that you find combination of various tools in one product convenient. Replied May 2022 --- ### SendPulse fits our needs for bulk mailing to our many thousands of readers of our magazine. - Overall rating: 5/5 - Reviewer: Zachariah K. - Verified reviewer: Yes - Product usage: Used other for less than 2 years - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The ability to send thousands of emails in one go. It helps manage campaigns to all our subscribers readers. We also get to use it to send messages to select smaller subgroups of our readers and subscribers or even our advertisers (in some cases). #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The User Interface UI is fairly neat and tidy. The buttons and controls are fairly easy to figure out even without a walkthrough or guide. The software allows you to send a huge number of emails (to clean email addresses) with ease. They maintain a high level of integrity with regard to not sending spam (to protect themselves and yourself). Their support staff are polite and pretty prompt in dealing with queries and complaints. They tend to offer solutions where possible. (For example, we had a mailing list that we had built over several years which had older addresses which had lapsed and expired and changed. When we tried to launch a campaign to those addresses many bounced back and they shut down the campaign midway. Initially, we were disappointed and irritated but after getting to chat with the support team we were offered good advice on cleaning our list. ) #### Cons It would be good to have an email cleaner built into the software rather than having to use an external service. I hate to pay for anything but sometimes you have to. In the case of SendPulse i got a good deal on a special and am happy with the price i pay. Those using the software can control their budget and choose packages that suit their pocket but be aware that there are cos --- ### Excellent Email Marketing Tool with Great Features and Analytics - Overall rating: 5/5 - Reviewer: Victor G. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered My overall experience with SendPulse has been positive, primarily due to its robust communication capabilities and impressive results. It stands as one of my favorite email marketing tools, thanks to its extensive set of features and powerful analytics tools that provide valuable insights. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros I really liked the user-friendly interface of SendPulse, making it incredibly easy to use. The customer support was exceptional, providing fast and efficient assistance whenever needed. Moreover, the software's affordability was a significant advantage, making it a great choice for small businesses or startups. I also appreciate that they frequently introduce new features and support educational events, which adds value to their services. #### Cons One major drawback I experienced was the lack of a fraud protocol. I encountered an issue with a scammer using their email, and the company didn't have a clear procedure to handle such situations. Additionally, I faced problems when my email campaign had more than 10 bounced emails, as they blocked my account and refused to offer any customer service. This was quite disappointing and affected my overall experience. #### Reasons for choosing SendPulse The information doesn't provide details about the specific reasons for choosing SendPulse over other alternative products. --- ### Mafe Jiménez | Owner of Mafe Jiménez - Overall rating: 5/5 - Reviewer: María Fernanda J. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered I am an entrepreneur who started her business online (I sell courses) and finding this all-in-one marketing platform was the best thing that happened to me.With the free plan I was able to do a lot of great things, now I started paying for the standard plan because my mailing list has grown.My experience so far with SendPulse has been great, it's an intuitive platform, you don't need to be a marketing expert to use it yourself. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the following features:- Email marketing: because with the free plan you can make a lot of things. If you are (like me) an entreprenuer that started your ouwn online business SendPulse is a great option for you.- Website and landing page.- Automations #### Cons I can't find anything wrong with this platform. --- ### Very Nice Soft, Very good for you! - Overall rating: 5/5 - Reviewer: Ho N. - Verified reviewer: Yes - Industry: Real Estate - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Thank you! Thank for give us good soft with free option! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I cant tell you any more, i used it 2y+, i love it! #### Cons it is not support vietnamese language! hope you can see my comments! #### Vendor response Thank you for your review! Contact our support team and help us translate the subscription forms to Vietnamese. We will be happy to add your language. Replied June 2021 --- ### Best solution for email campaigns - Overall rating: 5/5 - Reviewer: Kumar B. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I use Sendpulse to send out our cold email campaigns and lead generation newsletter and it has delivered very good conversion rates which have helped us generate more leads and customers. It has one of the best easy-to-use messaging platforms. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Sendpulse is one of the best inexpensive and feature-rich email marketing tools that has improved the way I manage my email campaigns. This is one of the best email campaigns and IT has increased my conversion rate and lead generation through email campaigns. It has various profitable Plans #### Cons When emails are rejected, they restrict email delivery, thus resulting in no lead generation for that day. It can also have more integration if possible with CRM to track and maintain data with the Analytics aspect. --- ### Chatbot for Whatsapp Only - Overall rating: 4/5 - Reviewer: Victoria S. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered Very good for the price. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros The chatbot is very easy to program. It's very good for its value. #### Cons The chat page itself is not very intuitive. The tags don't work as they should, it's very hard to find an specific contact when you want to chat. --- ### endPulse is a Must-Have for Effective Marketing! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SendPulse offers an all-in-one platform for email, SMS, and web push notifications, making it easier to manage all your marketing campaigns in one place.The platform is user-friendly and offers plenty of customization options to create visually appealing and engaging campaigns.The customer support team is excellent and always available to assist with any questions or concerns. #### Cons The pricing plans can be a bit confusing, especially for users who are just starting and may not know which features they need.The reporting and analytics could be more detailed and customizable to provide deeper insights into campaign performance. --- ### Best email services - Overall rating: 5/5 - Reviewer: Abdul W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been using third party email services for 10 years now for my marketing and transactional emails through eCommerce software. And SendPulse is the best that I have ever used. I tried many in the past but had to change from time to time due to delivery issues. But once I used SendPulse, I not only using it for myself for last 4 years but also have referred many people who were facing same issues like me. Email services depends upon on delivery time and exact statistics which Sendpulse fulfills without any issue ever. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Best email delivery time Always land in inbox on all providers Very detailed statistics on each delivery #### Cons I haven't found any con in it and that is why I am using it for last 4+ years. --- ### Pushing thousands of emails only takes minutes with SendPulse - Overall rating: 4/5 - Reviewer: Sushil K. - Verified reviewer: Yes - Industry: Photography - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have a wonderful experience with SendPulse. It easily allows us to quickly upload and manage our large pool of customer's email addresses so that we can push regular newsletters, and promotional offers, and updates. Now, we don't have to worry about sending emails to each of our customers manually, killing colossal time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Sendpulse is quite affordable and offers a free plan that can meet the needs of most startups and small businesses. And, not to forget, they have very dedicated and responsive support representatives who are always willing to answer any of the queries made. Also, the usability is quite impressive and does not require much technical knowledge to build an email marketing template even from scratch. #### Cons The only dislike that I would like to mention about SendPulse is that it allows sending test emails only to one email after drafting any email templates. We cannot add additional email addresses to receive test emails so that our entire creative team could cross verify the draft. #### Vendor response Thank you for your review, Sushil. If you want to send test emails, uppi can create a separate list with your team's emails and send to this list first. It's easy to send the same campaign to a different list later. Replied August 2021 ## More reviews [Next reviews](https://www.softwareadvice.com/crm/sendpulse-profile/reviews/?page=2) --- SendPulse Reviews, Pros and Cons - 2026 Software Advice