# Best 15 Salesforce Service Cloud Alternatives in 2026 - Software Advice > Find the top Salesforce Service Cloud Software alternatives in 2026. Our list is fueled by product features and real user reviews and ratings. Compare these alternatives to make sure you are picking the best Customer Service Software for your business. Source: https://www.softwareadvice.com/crm/service-cloud-profile/alternatives --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Customer Service Software](https://www.softwareadvice.com/crm/customer-service-comparison/) / [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) / Salesforce Service Cloud Alternatives Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/crm/service-cloud-profile/)[Reviews](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/) Alternatives # Best 15 Salesforce Service Cloud Alternatives Salesforce Service Cloud 4.5 [(824)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/) Starting Price: $25.00 per month Free trial Free version Find your perfect match Speak directly with a specialist to match alternatives to your budget and needs. On this page - Popular Alternatives - Alternatives - Popular Comparisons ## Preview of Top Salesforce Service Cloud Alternatives Main Product Salesforce Service Cloud 4.5 [(824)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/) Ratings Breakdown - 4.10Ease of use - 4.16Value for money - 4.25Customer support - 4.41Functionality Pricing Starting at $25.00 per month Get Price Top Alternative Jobber 4.6 [(1457)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Top Alternative Salesforce Sales Cloud 4.4 [(18785)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Top Alternative SAP Customer Experience 4.3 [(245)](https://www.softwareadvice.com/crm/sap-customer-experience-profile/reviews/) Ratings Breakdown - 3.85Ease of use - 4.02Value for money - 4.15Customer support - 4.23Functionality Pricing Starting at $58.00 per month Get Price Top Alternative Zendesk Suite 4.4 [(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price Top Alternative LiveAgent 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price ## Salesforce Service Cloud Alternatives [### Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1457)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Starting Price: $39.00 per month Free trial Free version Starting Price: $39.00 per month Free trial Free version ### Features Comparison 98% Unique Features for Jobber - Access Controls/Permissions - Activity Tracking - Appointment Management See All 2% Shared Features with Salesforce Service Cloud - Real-Time Reporting ### Integrations Comparison 100% Unique Integrations for Jobber - AdCritter - Applause - ArcSite See All 0% Shared Integrations with Salesforce Service Cloud - No shared integrations See Jobber Screenshots [### Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(18785)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Starting Price: $25.00 per month Free trial Free version Starting Price: $25.00 per month Free trial Free version ### Features Comparison 98% Unique Features for Salesforce Sales Cloud - Activity Dashboard - Activity Tracking - AI/Machine Learning See All 2% Shared Features with Salesforce Service Cloud - Real-Time Reporting ### Integrations Comparison 94% Unique Integrations for Salesforce Sales Cloud - Birdeye - Box - ClearSlide See All 6% Shared Integrations with Salesforce Service Cloud - Five9 - Salesforce Marketing Cloud See Salesforce Sales Cloud Screenshots [### SAP Customer Experience](https://www.softwareadvice.com/crm/sap-customer-experience-profile/) 4.3 [(245)](https://www.softwareadvice.com/crm/sap-customer-experience-profile/reviews/) Starting Price: $58.00 per month Free trial Free version Starting Price: $58.00 per month Free trial Free version ### Features Comparison 100% Unique Features for SAP Customer Experience - Automated Routing - Campaign Management - Campaign Planning See All 0% Shared Features with Salesforce Service Cloud - No shared features ### Integrations Comparison 0% Unique Integrations for SAP Customer Experience - No unique integrations 0% Shared Integrations with Salesforce Service Cloud - No shared integrations See SAP Customer Experience Screenshots [### Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Starting Price: $55.00 per month Free trial Free version Starting Price: $55.00 per month Free trial Free version ### Features Comparison 93% Unique Features for Zendesk Suite - Account Management - Activity Dashboard - Archiving & Retention See All 7% Shared Features with Salesforce Service Cloud - Catalog Management - File Sharing - Issue Management See All ### Integrations Comparison 96% Unique Integrations for Zendesk Suite - 123FormBuilder - 3CLogic - ActiveCampaign See All 5% Shared Integrations with Salesforce Service Cloud - Elastic Enterprise Search - Five9 - Gainsight CS See All See Zendesk Suite Screenshots [### LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Starting Price: $15.00 per month Free trial Free version Starting Price: $15.00 per month Free trial Free version ### Features Comparison 95% Unique Features for LiveAgent - Account Management - Agent Interface - Alerts/Escalation See All 5% Shared Features with Salesforce Service Cloud - Catalog Management - Corrective and Preventive Actions (CAPA) - Issue Tracking ### Integrations Comparison 99% Unique Integrations for LiveAgent - Actio - ActiveCampaign - Adobe Commerce See All 1% Shared Integrations with Salesforce Service Cloud - Vonage Contact Center See LiveAgent Screenshots [### LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/) 4.6 [(1724)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) Starting Price: $25.00 per month Free trial Free version Starting Price: $25.00 per month Free trial Free version ### Features Comparison 95% Unique Features for LiveChat - Activity Dashboard - Alerts/Escalation - Alerts/Notifications See All 5% Shared Features with Salesforce Service Cloud - File Sharing - Proactive Chat - Real-Time Reporting ### Integrations Comparison 98% Unique Integrations for LiveChat - 1CRM - 1Password - 2way See All 2% Shared Integrations with Salesforce Service Cloud - Salesforce Sales Cloud - Talkdesk See LiveChat Screenshots [### Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) 4.5 [(3442)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/) Starting Price: $19.00 per month Free trial Free version Starting Price: $19.00 per month Free trial Free version ### Features Comparison 95% Unique Features for Freshdesk - Access Controls/Permissions - Activity Dashboard - Activity Tracking See All 5% Shared Features with Salesforce Service Cloud - File Sharing - Issue Management - Issue Tracking ### Integrations Comparison 96% Unique Integrations for Freshdesk - Adobe Commerce - Aircall - Ameyo See All 4% Shared Integrations with Salesforce Service Cloud - Five9 - Salesforce Sales Cloud - Talkdesk See Freshdesk Screenshots [### Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) 4.7 [(2741)](https://www.softwareadvice.com/construction/housecall-profile/reviews/) Starting Price: $79.00 per month Free trial Free version Starting Price: $79.00 per month Free trial Free version ### Features Comparison 97% Unique Features for Housecall Pro - Access Controls/Permissions - Activity Tracking - Availability Management See All 3% Shared Features with Salesforce Service Cloud - Job Management - Reminders ### Integrations Comparison 100% Unique Integrations for Housecall Pro - Broadly - CallRail - CHIIRP See All 0% Shared Integrations with Salesforce Service Cloud - No shared integrations See Housecall Pro Screenshots [### Dynamics 365](https://www.softwareadvice.com/product/106335-Dynamics-365/) 4.4 [(5825)](https://www.softwareadvice.com/product/106335-Dynamics-365/reviews/) Starting Price: $50.00 per month Free trial Free version Starting Price: $50.00 per month Free trial Free version ### Features Comparison 98% Unique Features for Dynamics 365 - Accounts Receivable - Asset Lifecycle Management - Billing & Invoicing See All 2% Shared Features with Salesforce Service Cloud - Inventory Management ### Integrations Comparison 88% Unique Integrations for Dynamics 365 - ADP Workforce Now - airSlate SignNow - Ameyo See All 13% Shared Integrations with Salesforce Service Cloud - Five9 - Gainsight CS - Salesforce Sales Cloud See Dynamics 365 Screenshots [### Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Starting Price: $24.17 per month Free trial Free version Starting Price: $24.17 per month Free trial Free version ### Features Comparison 97% Unique Features for Tidio - Activity Tracking - AI/Machine Learning - Alerts/Escalation See All 3% Shared Features with Salesforce Service Cloud - File Sharing - Proactive Chat ### Integrations Comparison 100% Unique Integrations for Tidio - Adobe Commerce - Agile CRM - BigCommerce See All 0% Shared Integrations with Salesforce Service Cloud - No shared integrations See Tidio Screenshots [### Intercom](https://www.softwareadvice.com/crm/intercom-profile/) 4.5 [(1133)](https://www.softwareadvice.com/crm/intercom-profile/reviews/) Starting Price: $39.00 per month Free trial Free version Starting Price: $39.00 per month Free trial Free version ### Features Comparison 95% Unique Features for Intercom - Access Controls/Permissions - Activity Dashboard - Automated Responses See All 5% Shared Features with Salesforce Service Cloud - Catalog Management - File Sharing - Proactive Chat ### Integrations Comparison 99% Unique Integrations for Intercom - 24sessions - Affogata - Aircall See All 1% Shared Integrations with Salesforce Service Cloud - Salesforce Sales Cloud See Intercom Screenshots [### Zoho Desk](https://www.softwareadvice.com/crm/zoho-desk-profile/) 4.5 [(2213)](https://www.softwareadvice.com/crm/zoho-desk-profile/reviews/) Starting Price: $9.00 per month Free trial Free version Starting Price: $9.00 per month Free trial Free version ### Features Comparison 95% Unique Features for Zoho Desk - Account Management - Activity Dashboard - API See All 5% Shared Features with Salesforce Service Cloud - Issue Tracking - Proactive Chat - Real-Time Reporting ### Integrations Comparison 99% Unique Integrations for Zoho Desk - Aircall - Alegra - APPSeCONNECT See All 1% Shared Integrations with Salesforce Service Cloud - Salesforce Sales Cloud See Zoho Desk Screenshots [### Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(993)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Starting Price: $69.00 per month Free trial Free version Starting Price: $69.00 per month Free trial Free version ### Features Comparison 98% Unique Features for Bitrix24 - API - Approval Process Control - Approval Workflow See All 2% Shared Features with Salesforce Service Cloud - Issue Management ### Integrations Comparison 100% Unique Integrations for Bitrix24 - 3CX - Albato - Alegra See All 0% Shared Integrations with Salesforce Service Cloud - No shared integrations See Bitrix24 Screenshots [### Odoo](https://www.softwareadvice.com/crm/odoo-profile/) 4.2 [(1310)](https://www.softwareadvice.com/crm/odoo-profile/reviews/) Starting Price: $31.10 per month Free trial Free version Starting Price: $31.10 per month Free trial Free version ### Features Comparison 93% Unique Features for Odoo - Activity Tracking - Approval Process Control - Attendee Management See All 7% Shared Features with Salesforce Service Cloud - Catalog Management - File Sharing - Issue Management See All ### Integrations Comparison 100% Unique Integrations for Odoo - Adobe Commerce - Adyen - authorize.net See All 0% Shared Integrations with Salesforce Service Cloud - No shared integrations See Odoo Screenshots [### Yonyx](https://www.softwareadvice.com/crm/yonyx-profile/) 4.7 [(258)](https://www.softwareadvice.com/crm/yonyx-profile/reviews/) Starting Price: $25.00 per month Free trial Free version Starting Price: $25.00 per month Free trial Free version ### Features Comparison 97% Unique Features for Yonyx - Access Controls/Permissions - AI Copilot - API See All 3% Shared Features with Salesforce Service Cloud - Catalog Management ### Integrations Comparison 87% Unique Integrations for Yonyx - Freshdesk - Google Chrome - NetSuite See All 13% Shared Integrations with Salesforce Service Cloud - Salesforce Marketing Cloud - Salesforce Platform - Salesforce Sales Cloud See All See Yonyx Screenshots ## Popular Salesforce Service Cloud Comparisons [Salesforce Sales Cloud vs Salesforce Service Cloud](https://www.softwareadvice.com/compare/2764-Salesforce/vs/363691-service-cloud/)[Zendesk Suite vs Salesforce Service Cloud](https://www.softwareadvice.com/compare/26892-Zendesk/vs/363691-service-cloud/)[LiveAgent vs Salesforce Service Cloud](https://www.softwareadvice.com/crm/liveagent-profile/vs/service-cloud/)[LiveChat vs Salesforce Service Cloud](https://www.softwareadvice.com/help-desk/livechat-profile/vs/service-cloud/) Still Not Sure? Our experts can help you compare Salesforce Service Cloud with other top options, so you can find the best fit for your needs.