# Salesforce Service Cloud vs Skimmer - 2026 Comparison - Software Advice > Salesforce Service Cloud vs Skimmer - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/crm/service-cloud-profile/vs/skimmer --- [Home](https://www.softwareadvice.com/) / [Field Service Management Software](https://www.softwareadvice.com/field-service/) / Salesforce Service Cloud vs Skimmer Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 9, 2026 # Salesforce Service Cloud vs. Skimmer: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 9, 2026 # Salesforce Service Cloud vs. Skimmer: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/crm/service-cloud-profile/) [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) 4.5 [(824)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/) Starting Price $25.00per month Free trial Free version Pros: - Customer Support - Integrations Cons: - Pricing - Training and Learning Curve Who uses Salesforce Service Cloud Based on 824 reviews - Most common industries: IT & Software Development (26%), Professional Services (10%) and Finance & Accounting (10%) - Top use cases: Customer Service (17%), Call Center (11%) and Customer Engagement (8%) 73% of users recommend this product [](https://www.softwareadvice.com/field-service/skimmer-profile/) [Skimmer](https://www.softwareadvice.com/field-service/skimmer-profile/) 4.9 [(229)](https://www.softwareadvice.com/field-service/skimmer-profile/reviews/) Starting Price $49.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses Skimmer Based on 229 reviews - Popular among: Small businesses - Most common industry: Retail, Consumer Goods & Services (42%) - Top use case: Pool Service (93%) 97% of users recommend this product [](https://www.softwareadvice.com/crm/service-cloud-profile/) Salesforce Service Cloud 4.5 [(824)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/) [](https://www.softwareadvice.com/field-service/skimmer-profile/) Skimmer 4.9 [(229)](https://www.softwareadvice.com/field-service/skimmer-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.5 Based on 824 reviews Ease of use 4.1 Value for money 4.2 Customer support 4.2 Functionality 4.4 4.9 Based on 229 reviews Ease of use 4.9 Value for money 4.8 Customer support 4.9 Functionality 4.7 ## User interface * * * ## Key features Features selected based on 1,053 reviews from Field Service Management * * * Alerts/Escalation 4.0 Automated Routing 4.2 Billing & Invoicing N/A Call Center Management 4.6 CRM 4.8 Job Management N/A Alerts/Escalation N/A Automated Routing N/A Billing & Invoicing 4.6 Call Center Management N/A CRM N/A Job Management 4.7 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ HelpshiftNot enough reviews ](https://www.softwareadvice.com/call-center/helpshift-profile/)[ Salesforce PlatformNot enough reviews ](https://www.softwareadvice.com/app-development/salesforce-platform-profile/)[ Vonage Contact CenterNot enough reviews ](https://www.softwareadvice.com/call-center/contactworld-for-sales-profile/) [ Stripe BillingNot enough reviews ](https://www.softwareadvice.com/product/61741-Stripe-Billing/)[ StripeNot enough reviews ](https://www.softwareadvice.com/product/49509-Stripe/)[ Microsoft AzureNot enough reviews ](https://www.softwareadvice.com/website-builder/microsoft-azure-profile/) ## Reviews * * * Harshul S.Sr Tech support Specialist for Network OperationsInformation Technology and Services, 10000+ employees "It’s is a strong tool for managing customer support and the keeping everything organized. Once you get used to the system, it’s smooth and helps speed up the work." Mar 31, 2026 PF Ping F.Operations AnalystOil & Energy, 501-1000 employees "It does not allow multiple uploads at once on the cloud platform, and the download selection is not the most convenient way to navigate." Apr 24, 2026 Gary H.OwnerRecreational Facilities and Services, 2-10 employees "I love how customizable and convenient it is, I love the all the features, reporting, customer communications, I love the checklists, I love how I can flag certain things a required for each stop, I love the route builder." Feb 21, 2026 RP Ryan P.CEOSports, Self-Employed "Minor issues with the billing, I would like to be able to invoice right from any work order and be able to have the system know if the client is auto pay available or not." Aug 23, 2025 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Salesforce Sales Cloud vs Salesforce Service Cloud](https://www.softwareadvice.com/compare/2764-Salesforce/vs/363691-service-cloud/)[Zendesk Suite vs Salesforce Service Cloud](https://www.softwareadvice.com/compare/26892-Zendesk/vs/363691-service-cloud/)[Jobber vs Skimmer](https://www.softwareadvice.com/field-service/jobber-profile/vs/skimmer/)[Pool Brain vs Skimmer](https://www.softwareadvice.com/field-service/pool-brain-profile/vs/skimmer/)