ServiceTonic Software

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About ServiceTonic

ServiceTonic is a Help Desk and ITSM solution for companies of all sizes in industries including IT Services, accounting, advertising, distribution, healthcare, manufacturing, pharmaceuticals and many more. The solution is offered in an on-premise or cloud-based deployment, and is both Mac and PC compatible. With ServiceTonic, you can track a support request through its lifecycle up to completion. Core features of ServiceTonic include business process automation, customer service and support, help desk, web self-service, knowledge management, live chat and field service. Additional features of the system include ticket management, business workflows, SLA management, email integration, reporting, and automated network inventory, among others. ServiceTonic also...

ServiceTonic Pricing

Contat ServiceTonic for pricing details

Starting price: 

$20.00 per month

Free trial: 

Available

Free version: 

Available

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ServiceTonic User Reviews

OVERALL RATING

Showing 1 review

Domenec

Servifruit

Verified reviewer

Time used: Free Trial

Review Source: Capterra

Ease-of-use

4

Customer support

4

Reviewed November 2014

ServiceTonic Software for IT Management

The software totally adapted our needs, with an easy way to manage it without need to program. BTW: there some available features marked as unavailable: asset management, automation, customer self-service, Service Desk (ITIL / ITSM) and Surveys.