--- title: "ServiceTrade Software Reviews, Demo & Pricing - 2026" description: "Review of ServiceTrade Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/crm/servicetrade-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Field Service Management Software](https://www.softwareadvice.com/field-service/) / ServiceTrade Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/construction/servicetrade-profile/reviews/)[Alternatives](https://www.softwareadvice.com/construction/servicetrade-profile/alternatives/) # ServiceTrade Review Custom quote 3 plans Wondering if ServiceTrade is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview ServiceTrade 4.6 [(344)](https://www.softwareadvice.com/construction/servicetrade-profile/reviews/) FrontRunner 2026 Pricing Pricing available upon request ### About ServiceTrade ServiceTrade is an AI-powered field service management platform built for commercial mechanical, HVAC, refrigeration, fire protection, and life safety contractors that need a better way to manage complex service operations. It is ideal for growing commercial contractors that are balancing technician shortages, recurring maintenance agreements, compliance-driven inspections, high-value service work, multi-site customers, and pressure to improve profitability without adding more administrative burden. Unlike generic field service software, ServiceTrade is purpose-built for commercial service teams. The platform connects sales, scheduling, dispatch, inspections, asset management, technician workflows, quoting, invoicing, customer communication, and reporting in one connected system. This helps office teams, field technicians, sales teams, and managers work from the same information, reduce manual handoffs, and keep service work moving from the first customer request through the final invoice. ServiceTrade helps contractors improve productivity, capture more revenue, and deliver a more professional customer experience. Teams can access customer and asset history, document job details... in the field, create after-service reports, manage inspection findings and deficiencies, send online quotes, collect approvals, track project performance, and communicate clearly with customers. For contractors that rely on long-term service relationships, ServiceTrade helps turn everyday field work into stronger customer loyalty and more profitable growth. ServiceTrade AI brings intelligent automation into the workflows commercial contractors already use. Smart Assistants help reduce manual work, improve job documentation, summarize service activity, capture asset information, and surface operational insights so teams can make faster, better-informed decisions. Built on years of commercial service and asset data, ServiceTrade helps contractors move beyond simply tracking work toward running a smarter, more scalable service business. ServiceTrade is a strong fit for commercial contractors that want software built around their industry rather than a one-size-fits-all system. More than 1,300 contractors use ServiceTrade to improve field productivity, increase service revenue, strengthen customer relationships, and run more efficient operations. ServiceTrade also supports customers with implementation, training, and ongoing guidance to help teams adopt the platform, improve processes, and get more value from their software investment. Wondering if ServiceTrade is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. ## ServiceTrade User Interface ## Popular ServiceTrade Alternatives Main Product ServiceTrade 4.6 [(344)](https://www.softwareadvice.com/construction/servicetrade-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.47Value for money - 4.67Customer support - 4.44Functionality Pricing Available upon request Get Price Alternative Product [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) 4.6 [(492)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.46Value for money - 4.67Customer support - 4.40Functionality Pricing Available upon request Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1477)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5309)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Fieldd](https://www.softwareadvice.com/cpq/fieldd-profile/) 5.0 [(145)](https://www.softwareadvice.com/cpq/fieldd-profile/reviews/) Ratings Breakdown - 4.86Ease of use - 4.87Value for money - 4.89Customer support - 4.89Functionality Pricing Starting at $199.00 per month Get Price Alternative Product [BuildOps](https://www.softwareadvice.com/cmms/buildops-profile/) 4.4 [(177)](https://www.softwareadvice.com/cmms/buildops-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.25Value for money - 4.53Customer support - 4.24Functionality Pricing Available upon request Get Price ## ServiceTrade Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Select Pricing available upon request Plan includes: - QuickBooks integration - Live support 9 am – 7 pm - ET Certification Program - Starts at 5 techs Premium Pricing available upon request Plan includes: - Service Portal - Asset maintenance tasking - Project management - Salesperson assignments - Subcontract work - Multiple Terms & Conditions - Support for contract price lists - Support for custom integrations Enterprise Pricing available upon request Plan includes: - Recurring contract invoices - Business analytics reporting - Smart AI capabilities - Tech time tracking & capacity planning - Multiple brands - Geographical regions Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ServiceTrade Features - Popular features found in Field Service Management Alerts/Notifications Billing & Invoicing Calendar Management Contact Database Electronic Signature GPS Inventory Management Mobile Access Online Time Clock Quotes/Estimates Routing Service History - More features of ServiceTrade Accounting Accounting Integration Activity Dashboard Activity Tracking API Appointment Management Automated Scheduling Automatic Backup Availability Management Barcode/Ticket Scanning Checklists Client Portal Compliance Management Contract/License Management Contractor Database CRM Customer Database Customer History Customer Management Customer Portal Customizable Branding Customizable Forms Customizable Reports Customizable Templates Data Import/Export Dispatch Management Document Management Document Storage Drag & Drop Electronic Payments Estimating File Storage For Commercial and/or Industrial Electrical Contractors For HVAC Companies For Plumbing Industry Historical Reporting Inspection Management Inventory Control Inventory Tracking Invoice Management Job Management Job Scheduling Job Tracking Location Tracking Maintenance Scheduling Mobile App Mobile Signature Capture Multi-Location Payment Collection in the Field Preventive Maintenance QuickBooks Integration Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Real-Time Updates Recurring Appointments Reminders Reporting/Analytics Reporting & Statistics Scheduling Search/Filter Self Service Portal Status Tracking Task Scheduling Technician Management Third-Party Integrations Time & Expense Tracking Timesheet Management Time Tracking Workflow Management Work Order Creation Work Order Management ## ServiceTrade Integrations QuickBooks Online Integration rated 3.8 from 10 reviews Sage Accounting Integration rated undefined from -1 review WordPress Integration rated undefined from -1 review QuickBooks Online Advanced Integration rated undefined from -1 review Deltek ComputerEase Integration rated undefined from -1 review Microsoft Excel Integration rated undefined from -1 review See all 14 integrations ## ServiceTrade User Reviews ## ServiceTrade customer ratings - Overall rating: 4.6/5 - Total reviews: 344 ### Rating distribution - 5 stars: 239 reviews (69%) - 4 stars: 90 reviews (26%) - 3 stars: 11 reviews (3%) - 2 stars: 2 reviews (1%) - 1 star: 2 reviews (1%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.5/5 - Customer support: 4.7/5 - Functionality: 4.4/5 --- ### Overall experience with service trade - Overall rating: 4/5 - Reviewer: Bhawna D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with ServiceTrade was positive. It provided useful tools for managing service operations, scheduling, work orders, and customer information in one place. While some features took time to learn, it was generally effective and convenient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I liked most about ServiceTrade was its user-friendly platform for managing service operations, work orders, and customer information. It helped keep field activities organized and improved overall workflow efficiency. #### Cons One downside of ServiceTrade is that some features can take time to learn, especially for new users. Managing more complex workflows can also require additional setup and training. --- ### From Frustration to Adoration - Overall rating: 5/5 - Reviewer: Kenneth G. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The first 4 years, I absolutely hated it. The last 3 years, I would recommend it to everyone. A complete 180. ServiceTrade has continually improved to be an industry leader and have some truly incredible employees that actually care about getting it right. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ServiceTrade is continually improving and has become an extremely user-friendly platform. They have listened to their customers and made a great product. #### Cons Absolutely hated server and system updates during working hours. There is nothing worse than being stranded at a customer for an extra half hour on a Friday because someone decided to roll out an update. I believe this has been corrected now. #### Reasons for switching to ServiceTrade I am unsure because the switch was made prior to my arrival. #### Vendor response Wow! What a transformation story! Kenneth, thank you for giving us a chance to earn your trust and your recommendation. The incredible ServiceTrade employees you mention really do care about giving you and all of our customers that great experience that makes your job easier. Shelley Replied July 2025 --- ### Great Product - Overall rating: 5/5 - Reviewer: Daniel R. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used unspecified for more than 2 years - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered The ease of job tracking, scheduling, quoting and billing with Service Trade has made it a vital part of our day to day operations. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Service Trade is an invaluable tool for our business. It helped take us to the next level. #### Cons The dashboard could use some revamping, but the rest of the software is fantastic. --- ### Strong field service platform for scheduling and operations management - Overall rating: 4/5 - Reviewer: Naman K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with ServiceTrade has been positive because it brings scheduling, dispatching, work orders, customer communication, and reporting into one platform, which makes field operations much easier to manage. It improves coordination between office staff and technicians, reduces paperwork, and gives real-time visibility into jobs and service history. While the setup can take some time and occasional glitches happen, it’s generally a reliable solution that improves workflow efficiency, service tracking, and customer communication for field service teams. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros What I like best about ServiceTrade is how it streamlines field service operations by combining scheduling, dispatching, customer communication, and reporting in one platform. It’s especially helpful for keeping technicians and office teams aligned in real time, while the customer portal and automated updates improve transparency and service experience. The mobile accessibility and detailed job tracking also make operations more efficient and easier to manage. #### Cons Some downsides of ServiceTrade are that it can feel complex to set up initially, especially for teams with custom workflows or smaller operations. Users often mention limited customization in certain forms and reports, occasional mobile app glitches, and dependence on a stable internet connection for field teams. It can also become costly as advanced features or additional support are added, so for some businesses the overall setup and scaling cost may feel higher than expected. --- ### ST for the Win! - Overall rating: 5/5 - Reviewer: Kenny L. - Verified reviewer: Yes - Industry: Public Safety - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has changed the game for us and has enabled us to go completely paper free. Accessing past history is so much easier now rather than digging through files and old emails. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am an account manager and job estimator. I live in Service Trade. Easy to access our entire customer base, service history, and quote history whether at my PC, or from my phone. #### Cons I wish the web dashboard on my phone was made more for a phone or tablet, rather than being the same as the dashboard from my PC. An app for the backend dashboard/database would be amazing. #### Reasons for switching to ServiceTrade Upper management decision. We also use a couple other software‘s for tracking when annual inspections were due each year. --- ### Service Trade is Fantastic - Overall rating: 5/5 - Reviewer: Andrew B. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Service Trade is wonderful. It has increased our efficiency and transparency tremendously. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The organization of orders, quotes and scheduling. #### Cons Inspection Manager seems to be getting worse the more we use it. Between logging deficiencies twice. The Kitchen suppression form has no comment box. If something fails you have to enter a deficiency. We get multiple deficiencies in ST because the form asks the same question multiple times #### Reasons for choosing ServiceTrade Much more capacity, larger system, more process management. #### Vendor response Hi Andrew, Thanks for sharing how ServiceTrade has increased your efficiency. I'm concerned about the problems you mentioned, so I'm asking someone to follow up to learn more. Thank you for trusting ServiceTrade as your partner! -- Shelley Replied March 2025 --- ### Great software - Overall rating: 4/5 - Reviewer: Chris M. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great platform and the mobile app is easy to use #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Asset tracking and quick books integration #### Cons No basic inventory or po system. You can not text customer from service trade or send service links #### Reasons for choosing ServiceTrade It was a better fit from our company with the available features. #### Reasons for switching to ServiceTrade Poor customer service and not enough features #### Vendor response Hi Chris. Thank you for sharing what you enjoy about ServiceTrade along with some things that we can make easier for you. I've flagged those for our product team. Thank you for trusting us as your business partner! -- Shelley Replied March 2025 --- ### Service trade pros and cons - Overall rating: 5/5 - Reviewer: Jeremy V. - Verified reviewer: Yes - Industry: Construction - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered This is an excellent tool that can keep a database of customers information for scheduling, job history and billing purposes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very user friendly. Easy to use and can find exactly what I'm looking for. I can access all of the vital information needed to get my job done #### Cons Sometimes there are issues with site not loading. Specifically when trying to put a PO number in the newest version. #### Vendor response Jeremy, thank you for sharing how ServiceTrade is helping you and your inspections team get your job done. Replied April 2026 --- ### ServiceTrade Review - Overall rating: 5/5 - Reviewer: Shannon H. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love this product from reoccurring service management, to job creation/completion to invoicing. In addition, ServiceTrade has an amazing customer support team behind the scenes if needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's critical to have a good Field Service Management system when working in a service industry. ServiceTrade is an excellent product that eases the day-to-day burden of managing our customer's needs. In addition, ServiceTrade is continually approving their product. #### Cons If I had to pick something it would have to be that occasionally I lose connection, and the pesky emu pops up. --- ### A Reliable Platform for Service Management - Overall rating: 5/5 - Reviewer: salman s. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, ServiceTrade has been a reliable and effective solution for improving field service management and operational efficiency. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The feature I appreciated most was the real-time visibility into field activities, which helped improve coordination between office staff and technicians. #### Cons The customization options could be more flexible to better accommodate unique business processes and reporting needs. --- Showing 1 - 10 of 344 Reviews [See All Reviews](https://www.softwareadvice.com/construction/servicetrade-profile/reviews/) ## ServiceTrade Popular Comparisons [FieldPulse vs ServiceTrade](https://www.softwareadvice.com/field-service/fieldpulse-profile/vs/servicetrade/)[Jobber vs ServiceTrade](https://www.softwareadvice.com/field-service/jobber-profile/vs/servicetrade/)[Connecteam vs ServiceTrade](https://www.softwareadvice.com/hr/connecteam-profile/vs/servicetrade/)[Fieldd vs ServiceTrade](https://www.softwareadvice.com/cpq/fieldd-profile/vs/servicetrade/)[BuildOps vs ServiceTrade](https://www.softwareadvice.com/cmms/buildops-profile/vs/servicetrade/)[Service Fusion vs ServiceTrade](https://www.softwareadvice.com/scheduling/service-fusion-profile/vs/servicetrade/)[ServiceTitan vs ServiceTrade](https://www.softwareadvice.com/field-service/servicetitan-profile/vs/servicetrade/) [Compare All Alternatives](https://www.softwareadvice.com/construction/servicetrade-profile/alternatives/) ## Other Top Recommended Field Service Management Software [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2743) Recently recommended **617** times [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) **4.5** (828) Recently recommended **155** times [ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/) **4.3** (339) Recently recommended **133** times [WEX Field Service Management](https://www.softwareadvice.com/crm/payzer-profile/) **4.6** (64) Recently recommended **133** times Stuck Between Options? 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