Sitejabber Software
Sitejabber Software
About Sitejabber
Sitejabber Pricing
Free plan available for collecting and displaying customer reviews. Pro plan: $199/month when paid annually for showcasing reviews to drive conversions and sales. Premium plan: $399/month when paid annually for driving sales across marketing channels. Enterprise plan: contact Sitejabber for a customer enterprise quote.
Starting price:
$199.00 per month
Free trial:
Available
Free version:
Available
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Sitejabber User Reviews
OVERALL RATING
Showing 1 - 5 of 29 reviews
tomer
Verified reviewer
Company size: 2-10 employees
Industry: Internet
Time used: More than 2 years
Review Source: Capterra
April 2019
Great review site
in general good reliable service that is there for long time
Pros
We are usign their free plan but this plan still provides you good options on how to deal with negative reviews
Cons
their fake review monitor doesn't always work
Benjamin
Company size: 51-200 employees
Industry: Education Management
Time used: Less than 12 months
Review Source: Capterra
June 2021
Excellent value, and the best response rate I've seen.
From implementation, to everyday use, we have had excellent experiences with Sitejabber, it's services, results, and employees.
Pros
Our driving factor for switching to Sitejabber after using three other review services for years, was simply that it proved to be an effective all-in-one solution that drove better results that the other three services combined. It was the most expensive of the four, however, since it allowed us to save by rolling everything into one platform, this was an obvious choice.
Cons
The on-site badging could be more useful if it was smaller, and on a transparent background.
Reasons for choosing Sitejabber
Better performance (review response rate & overall ratings) after conducting extensive testing.
Reasons for switching to Sitejabber
It allowed us to cancel these other services at a significant cost savings, while simultaneously getting more feedback, better feedback, and allowed us to syndicate the feedback to other platforms.
Ziggy
Company size: 11-50 employees
Industry: Retail
Time used: Less than 6 months
Review Source: Capterra
June 2019
Waste of money
shite
Pros
after trying to run it for a number of months we have given up
Cons
The software on several occasions drops our paid status back to free The level of support is low for an online system repeatedly did not list reviews from customers. We became suspicious about it some time back so we tested it and asked a number of our repeat customers to place reviews that did not show up or count. now the software has lost the review tab on the page. Been waiting all day for support to get back to me
Mateo
Company size: 2-10 employees
Industry: Consumer Goods
Time used: Less than 12 months
Review Source: Capterra
April 2021
Great tool!
I've been using Sitejabber to gather reviews for my small business for a year now and I'm very happy with it.
Pros
Once it's set up, it runs itself. There's very little work to do after you've installed their features.
Cons
Setup was somewhat difficult for me as I don't have a lot of experience with coding. However, I had help from Sitejabber every step of the way. It was intimidating at first but actually ended up being a very simple process.
Reasons for switching to Sitejabber
Pricing and lack of support on previous platform.
Misty
Company size: 2-10 employees
Industry: Retail
Time used: More than 2 years
Review Source: Capterra
June 2019
Perfect tool!
I will definitely always recommend this to my fellow business owners!
Pros
Sitejabber is the perfect tool for my business! The app is so easy to use and I’ve never had any issues!
Cons
I love it all! There really is nothing I can complain about!
Response from Sitejabber
Thanks for the great feedback Misty! We are so happy to hear that you love using our review tools.
Replied July 2019
