I've earned many times on different online opportunities because of their reviews. I can determine whether they are scam or not. Sitejabber for me is phenomenal.

I am using Sitejabber as a review website to see different online opportunities that will not fool me. For many years I've been using this and they have very accurate in reviews. In the past, I have been scammed many times because I don't know this yet. They have high standards in reviews which is very helpful in finding the legitimate and scam online opportunities. Whenever I search for an online opportunities, I always go to this website and check their reviews. This website is a gold for me.

There is nothing I don't like about this website because it saved me from different online scams lurking across the internet.

From implementation, to everyday use, we have had excellent experiences with Sitejabber, it's services, results, and employees.

Our driving factor for switching to Sitejabber after using three other review services for years, was simply that it proved to be an effective all-in-one solution that drove better results that the other three services combined. It was the most expensive of the four, however, since it allowed us to save by rolling everything into one platform, this was an obvious choice.

The on-site badging could be more useful if it was smaller, and on a transparent background.

Easy to use interface and has good SEO for searches.

They do not allow you to ask your customers to write reviews on Sitejabber. If they see that the reviewer came from you, they will block it. If you want to unblock positive reviews from your customers, you must pay them for their expensive plan...

If you want a reviewing system that is reliable and amazing at preventing fake stuff, go with them.

Hi like how serious they take reviews. They have standards and verification like requiring actual proof before letting someone post a review. They have a system that really puts pressure on anyone who tries to do fake reviews. I really love that about them, they take fake reviews seriously.

It just doesn't seem too mainstream or used as much as Yotpo or TrustPilot. They sadly seem to be a rarely used reviewing platform so they aint suggested.

I've been using Sitejabber to gather reviews for my small business for a year now and I'm very happy with it.

Once it's set up, it runs itself. There's very little work to do after you've installed their features.

Setup was somewhat difficult for me as I don't have a lot of experience with coding. However, I had help from Sitejabber every step of the way. It was intimidating at first but actually ended up being a very simple process.

Before Sitejabber our customers would leave their reviews and we wouldn't be able to really address or personally reply to them unless they came directly to us. Now that we have this wonderful software we have access to customer issues and complaints and are able to individually respond to them accordingly which results in overall happier customers and a better experience for them.

Sitejabber has allowed my company to identify and resolve issues that customers may have had in order to optimize our overall customer experiences and better our company as a whole.

False reviewers that drop review scores.

I love that Sitejabber helps instill confidence in potential customers. I’ve also been able to link my rewards program so that current customers are rewarded for posting reviews. I’m also able to link reviews to social media with a paid subscription.

Ease of use, Visibility of website, Price, Easy to import reviews from previous software

I haven’t encountered any cons. Using the free plan has been fine so far, but I do plan to switch to a paid plan in the future.

Sitejabber is one of the few sites where you can do an honest review of a social media site free of the big tech collusion that tries to suppress public awareness of concrete examples of its censorship on social media sites. Sitejabber is also great for reviewing other sites as well, as for example those of businesses that engage in bad business practices. Sitejabber also allows you to post updates to reviews you've made, which is a very good feature.

I've had no problems using the Sitejabber website.

in general good reliable service that is there for long time

We are usign their free plan but this plan still provides you good options on how to deal with negative reviews

their fake review monitor doesn't always work

Sitejabber makes it easy to automate customer review requests and displaying reviews for incoming customers.

Easy to use and automate. It’s basically a “set it and forget it” type of app.

Personalizing functionality is behind a paywall but that’s less of a con and more of me being cheap.

I really appreciated the customer support, they were friendly and helpful. I think Sitejabber is a service a company should only pay for if they have no other choice and have a high-volume of new clients monthly that they can pull reviews from. Companies with few new clients every month will find themselves paying for a services without seeing a ROI.

I like that Sitejabber allows you to bulk upload and send customized requests for reviews. I liked that you could moderate reviews and require that a reviewer provide proof that they've used your service.

The biggest thing I did not like about Sitejabber is their rating model because your rating goes down not just for poor reviews, but also if you do not gain a review in the previous 30 day period. Also, once you've sent a request to one customer you cannot send them a request again in the future.

Easy to use and fairly easy to setup.

It is extremely expensive to upgrade to the pro version - The exchange rate from the ZAR to the Dollar makes it unaffordable for a small business to upgrade. Maybe you can consider special pricing for countries with poor exchange rates.

Having positive reviews about your customers experience definitely has driven our sales up. Giving potential customers that peace of mind.

Easy to use. Easy to install. Easy to customize.

To remove any negative feedback you will have to pay.

It has to be said that price is king. As a small sole trader operation I couldn't afford to use the big review schemes, the price is out of my range. Sitejabber has allowed me to have positive recommendations added to my website without me having to risk cost at the start up stage

It is unfortunate that the other add ons cost what they do when I only need them rarely. Maybe one time use cost would help

Sitejabber scam: I collected over 150 legitimate reviews for 12 years. Sitejabber notices your success & pressures you to subscribe to their (totally unnecessary) "review collection tools" costing $1000's.When you decline the subscription, the Sitejabber scam algo suddenly decides most of your reviews (which have been there for years) are not genuine and are deleted. They don't even notify or inform you.Proof with screenshots of communication with customers is rejected. However if you pay, you can create fake reviews, no problem.Don't waste your time.

Nothing. I wasted years gathering genuine reviews

Sitejabber deletes years of genuine reviews when you do not sign up to pay for their subscription services - they will favour companies in your category who are paying to ensure you fall down the list. Sitejabber will ignore the evidence you provide to prove your reviews are from genuine customers, if you do not pay their subscription

I am very satisfied with Sitejabber. It is the main way that we show to users our satisfied customers.

Easy to receive reviews for your business.

Nothing. I believe that the FREE version includes almost everything a business needs.

I will definitely always recommend this to my fellow business owners!

Sitejabber is the perfect tool for my business! The app is so easy to use and I’ve never had any issues!

I love it all! There really is nothing I can complain about!

Great experience!

We like:Ease of use Features we needAbility to connect with clients

Nothing comes to mind Sitejabber ticks all the boxes

I have used Sitejabber for checking reviews on various companies before making purchases. I find the platform user-friendly and the vast database of reviews helpful in making informed decisions. Overall, I highly recommend it as a reliable source of consumer feedback.

While I generally have a positive experience with Sitejabber, one potential drawback is that not all reviews on the platform are verified. Some businesses have been known to post fake positive reviews, while others have been accused of suppressing negative reviews. As a result, it's important to take some of the reviews with a grain of salt and to look at multiple sources before making a purchasing decision.

The site has reliable and honest reviews. Varying views and opinions are insightful.

It is easy to use. The views expressed are reliable and honest.They are helpful in making purchase decisions.

Nothing is unlikeable about the software.

I have enjoyed using sitejabber to read the reviews and write reviews for other companies.

There are more pros than cons to this software. I like that people can select certain companies to review and that companies are allowed to respond objectively.

There really wasn't anything to like the least in regards to the software. It is helpful all around to the customer and the company

Honest reviews you can't find elsewhere, easy to use

I don't have any complaints, the process is simple

The ease with which I was able to access and use

Nothing so far, software is compatible

Great people to work with when questions arise.

Works every time! It easy to share reviews.

Needs more options rather than just product review.

Really great!

After hunting around for a fremium website review platform Sitejabber offered the best solution on the market. It was very easy to set up and I was able to migrate old reviews after emailing customer support.

The review page is a little cluttered with advertisements and other Sitejabber feeds, but otherwise there's not much to fault.