All Slack Reviews
1-25 of 20,647 Reviews
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Justin
Information Technology and Services, 201 - 500 employees
Used more than 2 years
OVERALL RATING:
4
Reviewed November 2021
It can do everything, but sometimes you don't want it to
Frankline
Verified reviewer
Banking, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
PERFECT BRIDGE BETWEEN AGENCY AND WORKERS
Slack qualifies to be the best collaboration tool of our generation with users navigating the app with quite a lot of ease. The experience at large is very positive and with such competitive prices, indeed there lies infinite potential with slack. It offers several intergrations iclusive of outlook and zoom among other essential plugins.
PROSAs a messenger app, the basic functions enabling communications are on a perfect edge with a simple, precise interface very easy to navigate. The search option comes in as a plus as you are able to trace your target messaage on a long thread with simple typing of words on the search bar. With slack, we are able to share files with quite a lot of ease and now with the IRC style, we can separate the conversation threads in the presence of multiple members in a team to set up off-topic discussions.
CONSWhen sharing your screen with another team or individual, you have to go back to the initial chat to send a message, I would prefer this being done from the same UI of the screen-share. Also the limitation to the number of users attending a video conference does not confer with large organisations such as ours.
Reasons for switching to Slack
Inavailability of notification alerts for meetings made it unreliable.
Kevin
Consumer Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2024
Usage Review
Using Slack has been smooth when it comes to communication in our company with team members both in remote and office environment. It's easy to integrate with other apps where it's able to make work easier in both file sharing, presentation and video calls.
PROSUsing slack is easy and fast to learn Able to share large files Easy to use for presentation
CONSWhen adding people in a call it can limit group call numbers
Jon
Computer Software, 1 employee
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
2
Reviewed July 2020
Slack is essentially advanced texting for business users
I started using Slack because my client required it. I find that it cuts down on my email dependence but I'm often frustrated when attempting to compose a message without standard elements such as tables, inline images, etcetrera.
PROSI like the ability to stay in touch with our users via whatever device I'm currently using. For example, I can respond from my home computer, tablet, work computer or via my phone. I especially like the ability to be notified of a new message via my phone where I can read the message on the phone but can step over to my laptop to reply. I also appreciate the ability to add an email thread to a Slack Channel by simply adding a slack email address (each channel has a unique email address) to the CC field when I reply.
CONSThe biggest con for me is the extremely limited amount of formatting available to Slack messages. I can make a font bold and add links to files/images but I really miss the rich text features many similar apps provide. It's also frustrating to need to keep typing adding the user name(s) when I'm responding to a message. I'm assuming that this is by design but it would really be nice to be able to "Reply All" to a conversation thread. The desktop Slack application (running on Windows 10 Pro) has a "clunky" feel to it. It's written with a framework that allows the Slack developers to write HTML and JavaScript code that is essentially compiled into a Windows application and it definitely shows. Something as simple as selecting text is counter-intuitive (until you realize that it's essentially a web page mascaraing as a Windows application.
Reasons for switching to Slack
My client required us to use Slack.
Christian
Consumer Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Best Comms app to use
Best use to contact on shore people, other people if we needed help
PROSEasy to use, easy to navigate and easy to create new window
CONSNone so far, it was Easy to use, easy to navigate and easy to create new window
Reason for choosing Slack
It was Easy to use, easy to navigate and easy to create new window, Best use to contact on shore people, other people if we needed help
Madeleine
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2024
The Fastest Way to Communicate with Your Team
We have team members in different time zones, who don't always have their email pulled up. Slack is the best way to get in touch with any of my team members who aren't in the same office as me and get questions answered fast without cluttering up my email.
CONSI wish there was a faster/easier way to temporarily mute or unmute notifications at will. Sometimes I hop into a virtual meeting and I have to completely close the slack application to be confident that the slack notifications won't make noise in meetings.
Renu
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Best For Team Collaboration!!
We use it on a daily basis to collaborate with our team, communicating tasks, stories, project details, and engaging in both formal and casual communication.
PROSThe Huddle feature allows us to swiftly connect with our team, share screens, and effortlessly resolve issues. It stands out as the most useful and impressive feature there.
CONSThere's nothing to dislike; it offers a plethora of useful features.
Zain
Logistics and Supply Chain, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2024
Communication Tool
Best part is the communication with team at Multiple locations. Multiple channels can be easily handled and can set multiple meetings. All the separate workspace for various tasks make it very versatile for employees.
CONSOne normal analysis clients have raised about Slack incorporates the potential for data over-burden. In enormous groups or dynamic channels, the steady stream of messages can be overpowering, and a few clients find it trying to successfully oversee or channel the notices. Furthermore, for certain clients, the expense related with premium elements can be a disadvantage.
Lana
Accounting, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
good communicator
I use to slack daily. it helps me for work productively.
PROSI love slack. it helps me for hard-working. Slack is easy to use, also it is so comfortable for chatting
CONSI don't like slack, when the program is working so slowly.
Lisa
Non-Profit Organization Management, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed February 2024
A great tool for our team
The layout is simple and user friendly.
CONSThat there are not sub categories under channels.
Jomon
Verified reviewer
E-Learning, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2024
Easy to communicate to the team
So flexible easy to communicate, share clips etc.
CONSSlack is bit more expensive than others.
Moriah
Wholesale, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed December 2019
We love Slack!
Our team easily adapted to Slack and it has become one of our favorite resources. Simple things that ended up being a hassle, like taking a poll of how many people will be traveling to a different office on a certain day or letting people know of updates, have become SO easy and used even more often. It helps keep everyone connected and in the know. I believe Slack has helped bring us to the next level in both business and relational.
PROSSlack helped provide a collaborative workspace for our multiple offices. We were able to create channels to help teams have a space to store and share their ideas with one another. It also made passing out updates to certain groups of people or offices a lot easier/more efficient than through email. The Slack calls are also a great feature!
CONSOne of my few complaints would be that a lot of times I have to refresh the app in order to see updated statuses. There has been a lot of times I have been waiting for someone to get out of meeting or off of a call only to later realize they have been available for awhile and the app just wasn't showing the updated status.
Reasons for switching to Slack
We were having a lot of issues where people were not receiving some messages sent by other users or where it would just freeze for extended periods of time. It was also not very easily manageable.
Steve
Verified reviewer
Non-Profit Organization Management, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed December 2019
Slack is the best chat app, but don't use it as a wiki or PM tool
Slack effectively solves our need for real-time communication. We use the chat, voice and video calling options. It's a great tool and better than most other chat alternatives, but don't be tempted to use it to manage projects, store documentation, or give structure to files. You'll soon be overwhelmed by the lack of structure.
PROSI love Slack's ease of use and simplicity. New users can get up to speed quickly and begin using fun features like @mentionds, /gifs and :emojis: The file attachments and search speed are well done. Slack's real power is in all the integrations, so I love being able to hook up a dozen or so apps and collect all my notifications in one place. Also, the freelancer community has embraced Slack because of their free/cheap plans, so it's very convenient to keep in touch with a variety of contractors by just inviting them (since most already have their own Slack plans).
CONSSlack isn't great at providing structure to your work-life. The #channel structure does aid in some structure, but Slack's support for threads is awful--they don't make any sense, and most people can't figure out how to use them. These deficits are offset somewhat by searchability, but for the most part you'll just be scrolling through endless conversations if you want to find a particular piece of info.
Reason for choosing Slack
Overall Slack is a much better product than Microsoft teams for just chat, but Teams has an advantage if you want to use a wiki and extensive file storage. Teams does a slighly better job with threading, but it's still not great. The channel structure of teams is worse, and then anyone who has used Sharepoint knows to stay away from the confusing intersection of Teams with Sharepoint.
Tom
Wholesale, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2020
Best Task Management
Overall I am content with Slack. Comparing to the previous ones we have tried using, Slack definitely kept all of us on the same page when it comes to the progress of a project. There's no confusion or misunderstanding. Slack makes everything transparent for me and my team. Before we use Basecamp, Asana, just to name a few. After years of trials and error, Slack works the best for me and my organization.
PROSPersonally for myself, as a manager who is too busy to follow-up and check on my staff's progress. Slack has been very helpful in allowing my staff to update the board without me having to reach out. I just log on daily to see the progress of my team on an easy to view dashboard.
CONSSorting & Filtering old projects - Perhaps maybe achieve old projects I no longer need to view. It can be quite a clutter to see a project that was discuss 2 years ago. Its not a big deal since the project are able to have old ones at the bottom.
Reason for choosing Slack
So far, Slack has eliminate the issue with users not knowing there's an update. The slack app helps alot when users get notification via the app on their phone. Responses are done immediately without having to worry we would miss a delayed question.
Reasons for switching to Slack
Some function was too complicated for some staff to use. We had staff not replying to others due to some technical issue where they didn't see the notification of the update. And this delayed responses that needed a reply.
Leha
Verified reviewer
Writing and Editing, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Slack: The Bridge Connecting Colleagues With Effective Communication
While Slack is not extra-ordinary, it certainly is reliable. Its quick communication is the most attractive thing about it. If the problems are fixed, then it can do so much better.
PROSSlack is a holistic platform which allows to integrate with other office tools and spaces. The best part about it is that one doesn't have to check their mails often. When your workplace is virtually available on Slack, 24*7 updates are available on a simple notification. With detailed notification settings, one can also choose to appear offline/away after office hours. Another good thing about it is, Slack is neither too personal nor to formal. You can chat/reach out to any member of the company at any time without having to worry if you are disturbing someone or being too informal in doing so. The reminders for meetings and special events eliminate the need to mark them personally on a calendar. All in all, Slack is the ultimate interface every organisation needs.
CONSOne of the things that needs improvement is the audio-visual quality of the video call service of Slack. That really needs working. Apart from this, Slack can be a little confusing with many channels that one has to navigate through. Channels are like sub-groups within one common platform. Too many channels can sometimes create confusion and miscommunication. Another problem would be its limitation of working smoothly only on the app. It often runs roughly on Chrome or any other browser.
Reason for choosing Slack
Slack has better space for user interaction.
Mareen
Verified reviewer
Newspapers, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Slack - Fastest way to communicate internally!
Overall, Slack is a communication king. It acts as a one tool for all and seamlessly allows multiple integrations with so many third party applications. All of its content are searchable, pinnable and configurable to your personal preference. Slack makes file sharing easy across all conversations and is available for across multi platform.
PROSSlack is a communication tool for all employees in one place. I love how we are able to start a channel to talk about a specific project or chat to individual people. In my life of field i work in multiple different department from various different time zones but Slack unites all of us together. You are also able to integrate a lot of third party tools to help your conversations. I very much use the Gdoc integration and the conversation pinning functionality - I'd like to keep the more important up to date information on top of the chat thread. You are also able to access Slack from majority of the devices, there is a nifty Desktop App, equally better mobile app and a web app all of them can be configured differently. For example, if you do not want a notification on your mobile but instead you want to follow the conversation on desktop - Boom, its possible and you can configure it all.
CONSThere are couple things Slack could improve. Firstly, Slack needs to allow their users to import table - if you are copy pasting an information from a table, Slack is not able to dissect that which is really a downer. The other being, connection issues, lately Slack has been having some connection issues whereby it is the only software in your system to not connect to the internet.
Anonymous
1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2019
Great for virtual team collaboration
Since I use it everyday, I would say this is has become an invaluable tool for me and collaborating with colleagues (w/the exception of not being able to see msg history beyond 10k). I would recommend this to anyone who works virtually OR if you're like me and drown in emails. It doesn't matter if you are in a tech field or not: if you can text an use social media, you can juse Slack. bottom line, it's a WIDELY used tool with a growing number of other app integrations that the paid version allows you to seamlessly tie your [communication] workflow together. I resisted for a while but now I can't imagine not having it.
PROS- Slack allows me to commimicate in real time without using email with clients and colleagues all over the country & the world. The free version doens't have as many features as paid, but still robust enough to work for a small 1-man shop - Channels (topics/groups) allow for communication on a topic w/only relevent members (by invitation). preventing tons of emails to track = it's all in one place, in timeline format; this allows you to see who wrote what, when and, whatwas shared (urls, files/photos, etc). - Direct/private chats for more sensitive info - Notification types vary based on your set preferences: when you're mentioned in a channel, indexing keywords. w/hashtags for searching history (like bookmarking). - Video conference calls (paid version allows for up to 15 participants, screen sharing, more storage space & unlimited msgs) - Save comments for later w/reactions or saves to something shared. Clients can be invited to channels and only see that channel's content, allowing things to continue. - File sharing, video calls & integrating with lots of other software/services listed on their site) combines all communication in one tool reducing the need for emails - Cost for the paid plans is relatively nominal and since it elminates the need for emails in many cases, it ultimately pays for itself by saving time + the additional features you get. - Online access to customize your account - Multiple teams (i.e. 1 for your main business, 1 if you're invited, etc
CONSBased on my experience using the free version, I find some of the features to be less intuitive = I can't be sure if I can integrate something for a smaller fee or if it's only available in a paid plan. Since many chats tend to grow over time, the free version limits you to 10k messages; you'd be surprised how fast that gets used up. If you try to search for something once you exceed 10k msgs, you may not have access to it. (I get it, it's the free version but it's like texting for business. 10k is small in grand scheme of things so you have to remember to save things you really think you'll need or you'll lose them.
Aislinn
Verified reviewer
Management Consulting, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Entreflow Consulting Group's use of Slack
One indicator of its awesomeness is that it was down earlier this week, and everybody was freaking out, so especially on our team, we were confused about what to do, do we send fax messages to each other? Do we find our pagers again? So it's definitely made an impact in our business if it goes down.
PROSOur favourite feature for slack is that it makes it super easy for teams to collaborate and communicate very easily. There are ways to connect with just single individual users, groups of users, or even have channels to communicate with people about different projects or topics of interest, super cool. It makes it really easy to communicate between members or within channels, so groups of people, set groups of people, and even with other organizations. So you can get on to another workspace at the company and you’ll communicate back and forth through that which is awesome. Also, there's some really good Zapp integrations and Native integration. So, for instance, we use it so that when a proposal is signed off on, we get a message to a specific channel on Slack to notify the whole team, of course with a cheesy GIF because why not, that a proposal was accepted and that this kicks off a whole bunch of other processes for us. And then as well, it has a really good direct integration with Google Drive. So, if somebody sends me a document, it shows up in a Slack channel for me so I can access that really easily, I can see any documents really easily.
CONSAlthough you can jump between workspaces really easily, it's a little bit cumbersome actually making that transition. So, I'd like to see it organized a little bit more like Asana where you've got a dropdown and you switch over rather than having to navigate over to the side and then select it, there's a little bit of a time lag.
Alex
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Essential for Running any Tech Business in 2019
Overall, Slack has been able to bring our teams together on both large scale and smaller scale business services where there are no longer dependencies in communication because all the important information is either sent as a message on each channel or sent as a reference link on each channel.
PROSI currently run two separate companies, a tech repair company and a digital marketing firm, both of which rely heavily on large-scale business services. Slack allows both companies to efficiently manage each project with the channel functionality, where each of our projects is placed into a separate channel where we discuss important updates, share important documents and Tag important notes. All of this is made incredibly simple with slacks dead simple user interface and it's most certainly safe to say that our companies would face difficult times without this software.
CONSThere is one small annoyance that I have had with the software ever since our companies began using it years ago: the naming scheme for each slack channel. Each channel requires you to have lowercase letters with no spaces allowed and instead only allows underscores. This obviously in not an important issue, but it has definitely annoyed me in the past when I had to retype some of my channel names.
Laura
Verified reviewer
Financial Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Slack is the best for fast conversation with the perfect sound quality.
The audio and video calls quality is always perfect and awesome. It always provide the great options to share screen and important information, data and documents in a instant manner. Overall, Slack is the most intuitive and perfect for business meeting. Hence, this software provide the best video calling with the perfect sound quality. The another thing that I most like about this software is that we can easily chat with the audio and video calls in a more efficient way. This software is the best source of communication because here are chatting opportunity is always free and reliable. Through the Slack software, it is so easy to connect myself to anyone and at anytime in the world.
PROSSlack software is very easy to use and cloud sharing is too amazing of this software. Slack software is great for the audio and the video calls. The most favorite thing about this software is that it has the superb features with the great ability. I can also share the important information with anyone in a more efficient way. The another benefit thing about this software that provide us is that it is the best for the fast conversation with our friends and colleagues. I would recommended this software because Slack software is highly productive with the lots of good tool and features. For us, it is the best communication and the great video calling software. It really helps me in a ll of my business meetings. Moreover, it always provide the great customer services for its users. We can always handle all of our conversation in a group video chat in a best manner.
CONSThe great disadvantage of this software is that sometimes with any internet connection, it makes our communication so difficult and harder. Moreover, there are some features that are missing in the Slack software. So it should must enhanced the quality of its features. The another problem that we faced is that sometimes we cannot fast conversation in a group video chat, because of some internet problems. For the new users, it is so difficult of us to use it more properly. Otherwise, it provide the great conversation for the audio and the video calls.
John
Computer Software, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed September 2019
Robust product that fosters effective communication and collaboration!
Our organization deployed Slack alongside a legacy client. The initial plan was to run both in parallel indefinitely, mostly because change is hard and there would be complaints. But Slack was so quickly adopted by a broad user base, the legacy client was officially retired after just a few months. Slack has been incredibly effective at fostering group communication and bringing our organization together. There are colleagues on Slack that never even used the legacy client. Whenever possible, Slack is used as an email alternative. Slack is also very robust with plenty of customization and integration. I have only scratched the surface of available options but the Slack Outlook Calendar "app" has been very useful. There have been some very infrequent (less than one per quarter) outages or availability issues but Slack has been quick to acknowledge and resolve the issues. Overall I am very pleased and would highly recommend Slack.
PROS- Flexible notifications allow users to control frequency and delivery methods for messages - Default options or custom emojis can be used for current availability status - Availability status can be set to automatically clear after a specific period of time - Messages can still be sent to users even when they are offline/unavailable - Key contacts can be "starred" and maintained in a sidebar list for quick access - Communication across large groups is facilitated via "Channels" - Posting a new message in a "Channel" includes options to notify all users in the group - Custom start and end times can be set for the "Do Not Disturb" function - Extensive user preferences include themes with customizable hex colors - Integration with other productivity tools via "apps" (Outlook Calendar app is especially useful) - Support for custom emojis, loading messages and channel prefixes - Mobile app is extremely user-friendly
CONS- Dark theme (mode) does not apply to the sidebar, only the main chat/message window - On the desktop app, your own account ("you") appears at the top of the Starred list (preferred) but on the mobile app "you" is sorted among all other Starred users - Occasional but very infrequent outages or availability issues
Rashmi
Computer & Network Security, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed October 2020
Slack Experience
My overall experience with Slack is great. Except when I have to record meetings/demos, I like to use Slack. And for pure messaging, it works great as it also allows me to send files and also edit/delete past messages. Not all messengers provide these capabilities, so overall I love Slack
PROSI use Slack all day to communicate with my team. It has most of the usual features that other professional messengers have. But one thing that I like the most is its ability to let me edit/delete the text even after I have sent it. In other messengers that I have used, once I have sent a message, there is no going back. So, if I typed something wrong by mistake, I cannot edit/delete it. The only thing I can do is to write a new message and explain the mistakes in the previous message. This can be OK sometimes, but in a lot of scenarios, it just add to a lot of confusion for the recipient and it can turn out out be a pain. I do not want to waste time explaining the messages that I accidentally typed wrong. I would just want to be able to edit the message, correct it and make it really simple for the recipient as well as for myself. After using this amazing feature, I hate to go back to other messengers that do not yet provide this capability.
CONSFew other messengers provide very good recording capabilities, example record the meeting/call/demos. when it comes to this feature, I have to switch to another messenger. Also, @here usually sends alert to everyone subscribed to that channel. But when the conversation is in a thread, @here does not work. Probably a bug?
Gregor
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2022
Slack is excellent and I think it should be used by every business
Mostly for quick and efficient communication across teams and with colleagues in other countries. I also use it frequently for managing access to my Google Drive, for managing cross-team projects through Google Drive, for tracking Jira tickets and updates and much more. We use it for team meetings, sharing each other's screens when required. We also use it for cross-team discussion about issues and to create a history of previous issues and collaboration that is easy to check.
PROSSo many things: firstly, how quick and easy it is to communicate across teams and countries within my organisation. It is so much faster than sending an email and so much easier to attach documents, manage document access, and more. It's really quick to search for a specific issue across slack channels. It's great to be able to make new channels about specific issues and to be able to tag colleagues in those channels. It's really well-integrated into my google drive which makes my life so much easier. I like that you can grant access to a document simply by posting a link to it in a channel, rather than manually granting everyone access. I like being able to send myself messages as reminders. I like being able to call people through it. I like being able to reply in thread. It creates a great and easy-to-access record of all sorts of issues and collaborations, in a way that is far more streamlined than through email. I like being able to add colleagues to channels when required. It is great for managing Jira tickets. I also like being able to quote messages. Slack is brilliant!
CONSJust some small things: it would be nice to get a proper notification when something is posted in select channels. Currently I only get notified if I'm tagged in a message in a channel, and when I'm working it's difficult to constantly keep an eye on the channels to see if there's an important message that I haven't been tagged in. I also find it annoying that if I make a group chat, all previous messages disappear if I add someone new. When I message myself for notes, I find it frustrating that the messages aren't more clearly separated - it becomes quite a mess in there. I would like to get a notification every time someone posts in a thread I've posted in - this doesn't seem to always happen. Finally, I would like the emojis to be easier to type, rather than having to open up the emojis every time I want to add one, it would be nice if it were easier to add two at once.
Jared Allen
Information Technology and Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Top
Generally, experience is very useful and helped in sorting out the group correspondence quite well. Professionals: The best thing about slack is group cooperation and correspondence. The gathering and classifications in view of the subject are very great and help in the isolation of content in light of need. Also, it is very organized and easy to communicate especially in posting in thread.
PROSSlack assists you with talking and communicating with specific individuals and groups inside your association or different associations with Slack rapidly. It likewise allows you to track all that individuals have said about a thought so you can look by catchphrase for a particular thought. I love it. I use it consistently, and you might actually say it's the collective conscience for the association. It's such a ton lighter than an email client, and I want to do my help tickets with different associations with it(honestly, there's likely an application for it out there). This leads me to another incredible point; Slack is perfect for rapidly imparting thoughts and coordinating a few applications. Pretty soon, the association between SF and Slack will improve, I'm certain. Your association needs Slack in the event that it can manage the cost of it. It is priceless for diminishing the time it takes to team up and use aggregate insight.
CONSAllow me to begin by saying you're likely not going to find anything better than Slack. These reactions are enhancements to the item I think ought to be made however are in no way, shape, or form a legitimization for why you shouldn't utilize this. Email is killing your business by making you and your group sit around idly. My one test with any undertaking application is that it can get somewhat hard to figure even to design every one of those settings(email is more awful at this than Slack). I wish that settings were suggested in view of the use of highlights inside the application. Kindly assist me with figuring out how to involve Slack in additional useful ways. Kindly don't make me swim through help articles and directions. All things considered, put the button to switch the setting in a pop-around directly in the center of my work process or in a notice on Slackbot so I can roll out the improvement there and see the reason why it will assist me with being more useful. Warnings are difficult to make due, however, they're getting better at that. Simply realize I'm suffocating and would cherish a component worked in that offered the response to FAQs by utilizing some ML(apps that do this are too costly on the API to be worth the effort). I'm a well-informed authority and get pinged with a lot of DMs and's in channels that basically have similar responses. Assist me with volume so I as a solitary individual can help more individuals. Some something to think about. Also, they
Sahr
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Slack is an exceptional communications tool for teams of all sizes. I highly recommend it.
Slack was built with a very powerful software architecture in mind, yet so many individuals can use it because of its friendly user-interface. The design is very fun, playful and gives you the powerful functionality that you never thought existed. For how many use cases there are in Slack, they make the user experience very streamlined and easy to pick up. In addition, you can sync a lot of the other programs that you use with their integration features. My favorite is the ability to keep up with internal conversations based on the topic. I personally dislike being in group chats where the conversation isn't relevant to me. It can be of annoyance receiving notifications that don't pertain to your role and you have to check and delete at a later time. With Slack, their channels can be very specific and allow you to pick and choose which ones you want to join.
CONSThe biggest takeaway is if it's not used right within an organization, it can be a productivity killer. Slack connects to both your mobile device and your laptop so if you do not manage you notifications right, it can be virtually impossible to escape the conversations that are going on. Saying this, our team implements certain hours of the day where ALL phone and laptop notifications are off. Slack makes it possible to do this by changing your modes of availability and/or snoozing the notifcations for certain periods of time. As long as you limit the amount of channels to the ones that require you rattention and don't spend your whole day falling in the trap of checking your notifications all the time, it can be an awesome tool for communication.