Slate

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About Slate

Slate by Technosolutions is a cloud-based alumni management solution designed for higher education sector. The software encompasses travel management, CRM, online applications, online reading and outreach. Slate enables users to review all applications, relationships, test scores, materials and interactions from a unified platform. Slate enables users to access functions such as administrative PDF download, alumni interviewing portal, applicant PDF download, admitted student portal. Applicant status portal, athletics portal, artificial intelligence chatbots, cluster reports, call lists, conditional logic, robocalling, retention policies, tags and test environment. Additionally, the software also provides time warp, trip notes, workflow and preset filters. Slat...

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Slate User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4.5

Customer support

4

Functionality

4.5

Showing 1 - 5 of 33 reviews

Ryan

Southern Adventist University

Verified reviewer

Company size: 201-500 employees

Industry: Higher Education

Time used: More than 2 years

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed January 2019

This is the BEST CRM for education that you will find

Our organization has been using Slate for 3 years and we are still in love with the product. It might sound strange, but I look forward to coming into work just to use the software. It makes our jobs so much easier that it's released a lot of tension that was in the office with our previous vendor.

Pros

The balance between features, flexibility, and setup is unmatched by any other product I've used. The thing I most like about Slate is that it is so easy to use. I haven't used any other product that gets usability this spot on.

Cons

At the yearly Slate Summit when new features are announced, it can take awhile for them to be added to the software. However, this is really more that they have setup such high expectations on response to issues, that delayed release of a feature seeks like a big issue.

Sarah

Michigan Technological University

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Higher Education

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

3

Value for money

4

Customer support

3

Functionality

4

Reviewed November 2020

As powerful as your commitment

I'm not an IT person, so Slate has been challenging at times. Being an administrator, I've had to learn a lot about coding and SQL to really make the most of it. I've spent many, many hours troubleshooting issues and reading through their Knowledge Base to understand how everything works—and even then, I don't always get it right. Because of this huge learning curve, I've become the primary contact in admissions for all questions relating to Slate. While it makes sense that not everyone will have the time to devote to learning the ins and outs, I'd recommend having at least a few people who are tasked with thoroughly understanding the product so it doesn't become a burden. Overall, we're extremely satisfied with Slate and we're happy we went with it, but it hasn't always been easy.

Pros

Slate is by far the most comprehensive and powerful tool on the market for managing student information. As someone who specifically uses Slate for undergraduate admissions, I can say that our team would not be able to do the type of recruitment nor the sheer volume of recruitment that we're doing now without it. There are so many features that have helped to automate and streamline our processes—from application review and management to event management and email marketing campaigns. It can do just about anything you'd ever need it to, if you know how to set it up.

Cons

As someone who works heavily on the "back end" of the product setting everything up and managing our student data, I can say that Slate is only as powerful as your commitment to it. Because it's so customizable, that means your administrators are responsible for making Slate a useful and powerful tool for your team. There is little to nothing that comes set up out of the box and it's taken our small team of admissions and IT staff roughly 2 years to fully "implement" the product.

Reasons for choosing Slate

I'd spoken with several people at other institutions who were switching from both of these products to Slate. That made it pretty clear that Slate was the product to have!

Kayla

Oklahoma Christian University

Verified reviewer

Company size: 201-500 employees

Industry: Higher Education

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

5

Customer support

4

Functionality

5

Reviewed May 2021

Slate is Great!

Our catchphrase is "With Slate all things are possible"--and we mean it! There are SO MANY things that we never would've been able to do with our previous CRM. We haven't regretted the switch for one second!

Pros

Slate is the *best* CRM for admissions. There's so many wonderful things I can say! The unlimited licenses, the easily accessed data/reporting, the ability to quickly segment your audience in so! many! ways! Really, Slate has made our lives so much better. I can't say enough good things about it!

Cons

I've found that Slate has its own jargon, and it's sometimes hard to find definitions/what those terms mean outside of Slate. But that's really my only complaint!

Annalisa

Notre Dame

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

4

Customer support

3

Functionality

3

Reviewed May 2019

Slate is One of the Best Admission Tools

Overall, Slate makes processing applications easy. Checklists, assigning materials directly from the inbox, and emailing students directly from the application are all features that I use heavily, and have had no trouble with. Highly recommend.

Pros

I'll focus on the application processing side: -Easy to assign materials directly to application accounts from Slate inbox -Easy to set up connectivity between your application portal and various rounds during the cycle -Easy to sort data once the applicants submit -Easy to set up checklists of items and audit based on the checklist -Easy to email students if they are missing items -Easy to see when students are opening emails from you reminding them to submit materials

Cons

From the Admissions processing side of things: -Sometimes items which should auto-check off do not, and you have to catch these manually -Sometimes items which you have set up to be part of a checklist don't show up at all in the checklist, and you have to add them manually -there's a lot of scrolling, and no way to jump down to the bottom of application item lists, which can actually take up a lot of time! It's clunky to have to click between tabs and manually scroll to a field.

Larry

Oklahoma State University

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Higher Education

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed November 2018

By far the customer relationships management tool for admissions

Pros

Easy to use, customizable, fully useable by any level user. This tool is by far the best for managing the admissions process include amazing communications abilities, including texting, custom post cards, and of course emails.

Cons

They do make lots of enhancements, if that can be a negative?

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