Slate Software

4.50 / 5 (18)

About Slate


Slate by Technosolutions is a cloud-based alumni management solution designed for higher education sector. The software encompasses travel management, CRM, online applications, online reading and outreach. Slate enables users to review all applications, relationships, test scores, materials and interactions from a unified platform.

Slate enables users to access functions such as administrative PDF download, alumni interviewing portal, applicant PDF download, admitted student portal. Applicant status portal, athletics portal, artificial intelligence chatbots, cluster reports, call lists, conditional logic, robocalling, retention policies, tags and test environment. Additionally, the software also provides time warp, trip notes, workflow and preset filters.

Slate integrates with single sign-on, payment services, video interviewing, centralized applications and social logins such as Google, LinkedIn and Facebook. Slate supports customers via documentation and demo.



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Supported Operating System(s):

Web browser (OS agnostic)

18 Reviews of Slate

Average User Ratings

Overall

4.50 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(12)

4 stars

(3)

3 stars

(3)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-18 of 18 reviews

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June 2018

Jeremy from Northwestern University

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3.0

Customer support

3.0

Functionality

5.0

June 2018

Great application management software, not the easiest to use.

Pros

Slate has a large set of features and makes collecting and reviewing applications rather easy.

- Applicants are able to submit their applications entirely online.

- We are able to review and send admissions decisions through Slate.

- The Mail-Merge function (called "Deliver" in Slate) is quite robust for ongoing applicant contact.

- The ability to Query tool in Slate is (mostly) intuitive and easy to use.

Despite a somewhat steep learning curve (see the 'Cons' Section), I would recommend using Slate to streamline the application process.

Cons

While Slate is a very powerful tool, it is not polished. Slate documentation is there, but not robust. The customer service feels similar.

Slate has a steep learning curve. Once you get there, the software is very powerful, but it takes some time.

Slate also has some database limitations. Slate stores Applicants (people who have submitted an application) and Prospects (people who are interested, but have not yet submitted an application) in two separate databases. This means that you cannot search both at once without some SQL work.

January 2019

Chris from University of South Carolina

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

You will never need another CRM

Slate InBox has been a game changer for our customer service efforts. We can quickly assign questions and get them answered, as well as document the interaction. Enrollment Management is a vert complex business and managing lists and customer data needs to be sophisticated and easy to use. Slate is both.

Pros

While I love most of the features, what I like most is the support and constantly-improving culture of Slate. We get questions answered quickly and new products built sometimes within a few days of request. I am in the higher ed industry and the document reader makes managing high volume application loads and accessing/reading very easy. We have yet to be disappointed by the CRM.

Cons

Deliver (building email campaigns) lacks in terms of design features. As our most impactful channel, we hoped the feature would get more of an upgrade.

January 2019

Ryan from Southern Adventist University

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

This is the BEST CRM for education that you will find

Our organization has been using Slate for 3 years and we are still in love with the product. It might sound strange, but I look forward to coming into work just to use the software. It makes our jobs so much easier that it's released a lot of tension that was in the office with our previous vendor.

Pros

The balance between features, flexibility, and setup is unmatched by any other product I've used. The thing I most like about Slate is that it is so easy to use. I haven't used any other product that gets usability this spot on.

Cons

At the yearly Slate Summit when new features are announced, it can take awhile for them to be added to the software. However, this is really more that they have setup such high expectations on response to issues, that delayed release of a feature seeks like a big issue.

February 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2019

Industry leader and still going

Unified all of our disparate admission processes into one platform.

Pros

The product sells itself as evidenced by the lack of sales staff that Technolutions has. It is very intuitive, has great customer support, and a vibrant user community. Definitely goes past a CRM and into a total admissions office solution.

Cons

Doesn't always have system integrations that platforms like Salesforce have as they try to build functionality into the product itself. Some of the features that are rolled out are very innovative but don't always catch on with the user community (happens a lot with every software provider though).

December 2017

David from St. John's College

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2017

Excellent, love it.

Pros

User friendly, easy to do all the basics. In addition, it has a lot of depth. The more I explore Slate, the more helpful tools I find. Slate makes my job easier.

Cons

One (very minor) complaint is that if I'm midway through entering info and leave the screen for too long, sometimes it signs me out without telling me. I finish filling in the info, only to find out that I can't save it because I'm signed out. This has on rare occasion resulted in me losing work. But the net time Slate has saved me is so high that I consider this a very minor inconvenience.

November 2018

Larry from Oklahoma State University

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

By far the customer relationships management tool for admissions

Pros

Easy to use, customizable, fully useable by any level user. This tool is by far the best for managing the admissions process include amazing communications abilities, including texting, custom post cards, and of course emails.

Cons

They do make lots of enhancements, if that can be a negative?

January 2018

Melinda from Indiana University - Purdue University Fort Wayne (IPFW)

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

January 2018

Great application and CRM system

Pros

I work in two different instances of Slate. I love that you can have so many categorizations of roles, and make them as broad and customizable as you want. The learning resources are really good and help you step-by-step. The interactions at a glance is very helpful.

Cons

There are no email templates that are pre-installed. The company seems to be focused on advances in the application and reporting system and not so much as an event or email system. Also, there were many updates revealed as ready to use at last year's conference but now are still in development.

May 2018

Sarah from University Systems

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

This software is an incredible way to track admissions-related processes

Pros

It's extremely easy to use and customizable. You can run queries, schedule different types of events, organize telephone campaigns for students, review emails sent/received to better communicate, read applications, and more.

Cons

I haven't encountered a con in this system yet. It's a fantastic way to get things done and get them done quickly!

December 2017

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

December 2017

I used this when I worked for admissions in college and it was wonderful and easy.

Pros

I love how easy it was to enter and keep track of admissions documents. I loved the easiness of logging in and the file lookup feature is excellent.

Cons

It would get rather slow or bogged down, though maybe this was because almost everyone in our office was constantly on it.

April 2018

Paul from University of Notre Dame

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

The most powerful tool in our field. Simply put.

Pros

The creation on quick reports that help me manage applicants. The scheduling functionality is handy and the streamlining of shared reports between colleagues is a nice feature as well. Makes going through applicants more effective.

Cons

The only con is that it can be overwhelming to tackle everything Slate has to offer. The training videos on the site should be more prominent.

November 2018

Sasha from RU-N

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Premier enrollment management tool

Pros

One of the most helpful tools was the ability to create custom queries on any number of parameters. Also of importance is the ability to manage student information and communication plans (current and historical) in a single system.

Cons

The implementation period was lengthier than we had expected.

October 2017

Sarah from Academia

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2017

This is incredible software! Extremely easy to use and intuitive.

Fantastically easy to use

Pros

I can't tell you how easy it is to use Slate. Everything is organized, it has low or no down