Personetics Assist is a banking solution and caters to financial industry including banks and other financial institutions. Primary modules include cognitive banking, engage, act and assist.
The cognitive banking module offers artificial intelligence, predictive analytics, natural language understanding and machine learning. It engages and interacts with customers, guides them with insights from artificial intelligence and takes actions automatically. The assist module functions as a personalized guidance solution. It includes a library of banking-specific predictions and solutions and an analytics engine to accurately predict customer intent.
This solution helps banks by generating insights and recommendations based on certain customer information provided. It also provides updates on account balance, recent transactions, services available, billing services, reports and charts based on spending patterns. The engage module educates customers on savings and financial wellness, suggest ways to increase savings, reduce debts and provides feedback.