I have to say i'm impressed with this product and will recommend if the time comes.

Calling delayed at times on some workstations.

Ease of use, being able to look up people by phone or email is also helpful.

Great tool priced well and does exactly what I need.

Snapforce has completely streamlined our company's process for on-boarding new clients. Company wide implementation of the software was executed with ease and very little resistance.

A sales tool being sold by people who have no idea on how to handle clients is an oxymoron.

Easy to use for my sales team, lead tracking and monitoring through stages from Cold to Hot Lead is super easy.

You have no support, you never answer the phone and you haven't solved any of my issues since day 1.

In its entirety the product actually provides a genuine feeling of satisfaction and is speaking with your support team is a real pleasure.

I am very happy with the product and so far they have fantastic service.

Now, it is virtual tradeshow leads and Linkedin. It is easy to assign every rep we work with globally to the main company.

They are extremely knowledgeable, and any issues get solved within 24 hours.

Was concerned all the things I needed to get done would be too much for me to do alone.

Don't be fooled by pretty colors and customization galore.

I had to take it over from there. I know how my employees work the best.

Support team was very helpful and a pleasure to work with.

We've sunk so much time and money into this CRM, we could've hired 2 full time employees to build and manage our own CRM, but what fun would that be.

I like the fact that it's easy to use and the tech support is awesome.

I used Snapforce for contact database purposes and it was difficult to navigate especially with multiple users on at one time.

We like taking bets on whether or not our reports will run or end up blank in excel, that's the most exciting part of my day.

Service and Response is the key to any CRM. There are no others better than this company.

I like the fact that it's easy to use and the tech support is awesome. I haven't discovered anything I dislike, yet.

The only CRM that is affordable and able to stand up next expensive solutions such as Salesforce. Very intuitive, and honestly elegant.

Pleasant experience, the support team is helpful and responsive.

Overall it's ability to keep track of customers and pending invoices was a great benefit.

This was the best move for my company by far. The customer service is great.

They system picks random images and matches them with sentence fragments that make no sense. The tracking is extremely flawed and cannot be confirmed in any way.

It's been so Easy to use and customize to your liking and or  your businesses particular  needs and if any doubts the Thryv team is always available. Great platform and Set-up.

The support staff is outstanding and quick to help with anything I have encountered so far. They made my business work flow so much more smooth as far as new client tracking goes.

Overall I believe it is a great product for the price. I am thus far very happy with it.

The product is easy to use and I really enjoyed being able to use the calendar tracking. I also like the feature of setting up post in advance.

Overall, I'm very happy with Thryv. It helps me come across as more professional, and I like that there are options to scale as my business grows.

The integration with email reminders for customers is awesome... everything I was stressing about maintaining was brought to one nice package.

Absolutely worth the cost and the fact that it’s one of the few softwares that doesn’t require a 12 month contract, I do recommend it.

Fantastic email integration and good tools CRM like to recruit prospects and find new talent.

I think Thryv Sales sold me something and Thryv took NO action to get to know me as a person and gladly charged me every month for something that bought me NO Value.

It's embarrassing to be in front of a customer and for it to take more than 1 minute for the app to load, and sometimes it takes much longer than that.

This is an amazing software package that delivers all I was looking for in one place with easy user friendly connections.

To anyone who questions the price: It is worth it.

We love the ease of use, the great customer support and the marketing tools.

The training and customer service are the best I have found. They are very attentive, even reaching out to me to make sure I am getting the most from my system.

I love the many features it has and all the customization.

Honestly, I've had an overall great experience with Thryv. They have great customer support and have the digital marketing tool of the future.

I love the ease of it, the CRM helps us stay connected to our clients and the team. The team behind the services like website design, walk-through at the beginning.

They have a fantastic marketing companion called thryv leads which allocates your money with machine learning and advertisers online really effectively.

Unfortunately the customer service they provide to customers is very deceptive.

I am grateful to the team of experts that integrated all the multiple parts of the business, and put all together in a great online package.

Everything even the color scheme suck about the company.

This is a scam and rip-off from their customers who decided to leave.

Have had a wonderful experience with Thryv this far. Very friendly support, gets the job done quickly, email and support answers are so timely.

Ability for clients to schedule their appointments is also great. Also the ability to manage social media within Thry is a big plus.

Overall I love this software and all of its abilities. This is like anything you will get out of it what ever you put into it.

I recommend Thryv  because they have field agents in addition to many great  customer support avenues.

I have the best person helping me to set up my Thryv account. She has been amazing and patient with me.

He walked me through every step of the process with Thyrv and it was amazing. My website was up and running within 2 weeks, it looked great and we were ready to roll.

My experience with Thryv has been excellent. Their follow up and support has been great.

Lies, terrible support, disputes with the bank, headache after headache, more lies...how are they in business.

I like these of the use. I like it but it's affordable and it has everything that I need to run my business.

US Dollar

Snapforce offers a customer relationship management (CRM) system with three price options. This cloud-based product is a fit for B2B and B2C companies in almost any vertical and comes with a virtual phone system included with the solution.


At the core of this system is the sales automation module. In addition, it offers integrated functionality for marketing automation, customer service and support, Web self-service, call center, field service, social CRM, help desk, channel management and knowledge management.


Snapforce offers call center employees immediate access to complete customer profiles with information like calls, emails and notes to learn about customers, track previous interactions and monitor patterns.


Snapforce will automatically log all calls made by agents from their office or morbile phones. Using this information, managers can then report on business using real-time call volume metrics.


It is available on a per user per month subscription basis.



LongDescription

Commenting/Notes

Support Ticket Management

Employee Management

Call Transfer

Forecasting

Electronic Payments

Internal Chat Integration

Product Catalog

Lead Capture

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Leaderboards

Activity/News Feed

Sales Pipeline Management

Referral Tracking

Financial Management

Electronic Signature

IVR/Voice Recognition

Automatic Call Distribution

Calendar/Reminder System

Voice Mail

Blended Call Center

Projections

Pipeline Management

Customer Database

Call Recording

Call Logging

Calendar Management

Customizable Fields

Collaboration Tools

Activity Management

Assignment Management

Sales Trend Analysis

Data Import/Export

Accounting

Process/Workflow Automation

Lead Generation

Email Templates

Self Service Portal

Text to Speech

Contact Management

Opportunity Management

Outbound Call Center

Lead Management

Email Marketing

Mobile Access

Sales Reports

Inbound Call Center

Call Scripting

Territory Management

Vendor Management

Training Management

Call Reporting

Marketing Automation

Queue Management

Support Ticket Tracking

Client Portal

Social Media Integration

Workflow Management

Email Management

Event Triggered Actions

Activity Dashboard

Alerts/Notifications

Computer Telephony Integration

Reporting & Statistics

Knowledge Base Management

Segmentation

Reminders

Time & Expense Tracking

Real-Time Chat

Customizable Templates

Calendar Sync

Mobile App

Billing & Invoicing

Interaction Tracking

Manual Dialer

Alerts/Escalation

Kanban Board

Customizable Branding

Asset Lifecycle Management

Commission Management

Goal Setting/Tracking

Reporting/Analytics

Contact Database

Lead Qualification

Quotes/Estimates

Drag & Drop

Point of Sale (POS)

Purchasing & Receiving

Call Monitoring

Third-Party Integrations

Appointment Scheduling

Task Management

Campaign Management

Sales Forecasting

Document Management

Mac OS

Web browser (OS agnostic)

Windows 8

Starts at $12 per user

Additional Add-on's available.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Snapforce

In Person

Live Online

Webinars

Documentation

Videos

Australian Dollar

Thryv is an all-in-one business management solution designed to help small businesses with essential business functions. With Thryv, business owners can expand their online presence, improve any customer relationship, and streamline payment processing. Features include an integrated CRM system, appointment scheduling, billing and invoicing, contact management, marketing automation, reputation management, social media management, automated reminders, and more.

As a cloud-based marketing and CRM software solution, Thryv helps any small business owner manage interactions with their clients, run marketing campaigns with email marketing and manage activities on various social media platforms such as Facebook, Instagram, Twitter, LinkedIn, and Google+. The solution also features an appointment booking module that enables users to manage team schedules, synchronize calendars, and book appointments from a single location.

Additionally, Thryv features a payment module that helps users to send customized quotes, estimates, and invoices to clients and accept payments via credit card. Thryv integrates with multiple third-party applications such as QuickBooks, Gmail, Slack, MailChimp, Yelp, and more and also offers a mobile app for iOS and Android devices.


Snapforce vs Thryv

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