Solitics
About Solitics
Solitics Pricing
Please contact Solitics directly for pricing details.
Free trial:
Available
Free version:
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Most Helpful Reviews for Solitics
1 - 5 of 11 Reviews
Sagi
Gambling & Casinos, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Great solution, awesome people!!!
Very positive, huge value for money, great people - from the support agent, through the data and developers and up until the C level and the [SENSITIVE CONTENT]
PROSThey have many segmentation and campaign capabilities, allowing to target users in real time, based on events and actions the user is doin, on site and through the marketing channels (Email, SMS etc.) They have great support and CS managers that will help you very fast and until you'll be satisfied with a solution
CONSImmediate reports should be improved significantly
Reason for choosing Solitics
Had the best solution
Reasons for switching to Solitics
Price, real time marketing
Niv
Gambling & Casinos, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
Solitics real time engagement
Solitics have lots of 3rd party integration, great costumer success team. They do some customizations to the platform, They have out of the box solutions. Great team to work with.
CONSSolitics reports dashboard is not that great, but the team are working on improving it all the time.
Reasons for switching to Solitics
It was hard to apply changes, didn't support real time engagement.
Gustavo
Gambling & Casinos, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Good CRM tool
User friendly, Solitics has a great customer support service, always ready to help.
CONSToo basic in some of its features. We would improve the segmentation section
Yaniv
Verified reviewer
Gambling & Casinos, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed October 2021
solitics review
journeys and ad hoc campaigns for our players
PROSoptions for ad hocs and journeys, options for all channels campaigns.
CONSmessy, unclear, very unclear reports, needs alot of improvment
Steven
Financial Services, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2021
Solitics for CRM Marketing
I have been a fan since starting to use Solitics. Initially I had a few teething problems but once we resolved a few load issues and other ad-hoc bits I have been very impressed. It's great to work with their team who you can tell are all very passionate about the product they sell.
PROSI have been a key user of Solitics for around 6+ months, having had experience across other major platforms in this space ie Marketo, Salesforce, Dotmailer etc. I really like how bespoke Solitics feels - there are many features that I really enjoy such as blocking specific marketing channels from sending to inappropriate customers. The Solitics product has been designed very cleverly where segmentation and data triggering are intuitive to build. Within the 1st few weeks' of using the product I was able to design multi-channel user journeys to try convert our prospects and clients and grow our retention strategy. The support team are all excellent and it's always a pleasure dealing with them.
CONSThe key addition I'd love is goal tracking within customer journeys. With such a bespoke system it would be great to be able to set a parameter for success eg compliance = compliant and judge out of 100% population entering the journey how many convert %.