# Sonder Software Reviews, Demo & Pricing - 2026 > Review of Sonder Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/sonder-profile --- [Home](https://www.softwareadvice.com/) / [Healthcare CRM Software](https://www.softwareadvice.com/crm/healthcare-crm-comparison/) / Sonder Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Sonder 2026: Benefits, Features & Pricing Wondering if Sonder is right for your organization? Our Healthcare CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Sonder 4.8 [(6)](https://www.softwareadvice.com/crm/sonder-profile/#reviews) Pricing Pricing available upon request ### About Sonder Support made simple. We make it easy for your people to get the wellbeing and safety support they need, when and how they need it. Sonder goes beyond standard employee care. Our complete employee care platform offers unified medical advice, safety assistance, and mental health support under one roof. Our 24/7 platform empowers employees to seek help early and often, boasting a 40% average usage rate (20x the industry standard). Protect everyone, everywhere: Remote worker safety: Real-time alerts & self-managed tools keep them informed & supported. Fast access to specialists: Skip wait times with live chat responses in 15 seconds or less from nurses, psychologists & social workers. Get ahead of risks: Mitigate psychosocial risks by identifying & addressing challenges before they escalate. Intervene earlier so your people recover faster, reducing long-term impacts through quick access to care. High-quality data: See what's truly impacting your people & measure the ROI of your well-being programs. One fixed price, no hidden fees: Invest in the well-being of your entire workforce without the worry of unexpected invoices. Wondering if Sonder is right for your organization? Our Healthcare CRM Software selection experts can help you in 15 minutes or less. ## Sonder User Interface ## Popular Sonder Alternatives Main Product Sonder 4.8 [(6)](https://www.softwareadvice.com/crm/sonder-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 4.50Value for money - 4.67Customer support - 4.50Functionality Pricing Available upon request Get Price Alternative Product [Awardco](https://www.softwareadvice.com/corporate-wellness/awardco-profile/) 4.9 [(4848)](https://www.softwareadvice.com/corporate-wellness/awardco-profile/reviews/) Ratings Breakdown - 4.86Ease of use - 4.82Value for money - 4.81Customer support - 4.81Functionality Pricing Available upon request Get Price Alternative Product [FaceUp Whistleblowing System](https://www.softwareadvice.com/reference-check/faceup-profile/) 4.8 [(45)](https://www.softwareadvice.com/reference-check/faceup-profile/#reviews) Ratings Breakdown - 4.89Ease of use - 4.72Value for money - 4.73Customer support - 4.78Functionality Pricing Available upon request Get Price Alternative Product [Wooqer](https://www.softwareadvice.com/retail/wooqer-profile/) 4.4 [(69)](https://www.softwareadvice.com/retail/wooqer-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.27Value for money - 4.27Customer support - 4.29Functionality Pricing Available upon request Get Price Alternative Product [QT9 QMS](https://www.softwareadvice.com/manufacturing/qt9-profile/) 4.8 [(123)](https://www.softwareadvice.com/manufacturing/qt9-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.74Value for money - 4.75Customer support - 4.57Functionality Pricing Available upon request Get Price Alternative Product [SafetyCulture](https://www.softwareadvice.com/cmms/iauditor-profile/) 4.6 [(354)](https://www.softwareadvice.com/cmms/iauditor-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.47Value for money - 4.55Customer support - 4.44Functionality Pricing Starting at A$29.00 per month Get Price ## Sonder Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Essential Care Pricing available upon request Plan includes: - Personal safety monitoring (COM/TMJ) - Location-based alerts - Environmental intelligence & safety alerts - Self-guided assessments - 1500+ health & wellbeing resources - Wellbeing and safety campaigns - Curated wellbeing referrals and pathways - 24/7 immediate support (call & chat) - Personalised mobile app experience - Customer portal Read More Essential Care Plus Pricing available upon request Plan includes: - Personal safety monitoring (COM/TMJ) - Location-based alerts - Environmental intelligence & safety alerts - Self-guided assessments - 1500+ health & wellbeing resources - Wellbeing and safety campaigns - Curated wellbeing referrals and pathways - 24/7 immediate support (call & chat) - 24/7 Clinical triage (with registered nurses) - Personalised mobile app experience Read More Total Care Pricing available upon request Plan includes: - Personal safety monitoring (COM/TMJ) - Location-based alerts - Environmental intelligence & safety alerts - Self-guided assessments - 1500+ health & wellbeing resources - Wellbeing and safety campaigns - Curated wellbeing referrals and pathways - 24/7 immediate support (call & chat) - Personalised mobile app experience - Customer portal Read More Add On - Critical Incident Response & Recovery Pricing available upon request Plan includes: - Immediate notification - 24/7 On-site Response - Manager support & advice - Individual and Group support - Workplace Incident support & recovery  - Post incident welfare checks - Personal safety awareness training - Critical Incident Reporting Add On - Injury Care Pricing available upon request Plan includes: - 24/7 clinical assessment - Injury referral - Priority GP access - Priority physiotherapy - Care Coordination - After care follow up - Workplace Injury reporting - Centralised invoicing Add On - Onsite workforce support Pricing available upon request Plan includes: - Manager support & advice - Individual and Group support - Welfare checks - Personal safety awareness training - Platform adoption and usage training Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Sonder Features - Popular features found in Healthcare CRM Appointment Management Campaign Management Contact Management Lead Management Marketing Automation Patient Communications - More features of Sonder Chat/Messaging Employee Engagement Employee Portal Health Risk Assessment Incident Reporting Live Chat Mobile Access Mobile Alerts Mobile App Real-Time Monitoring Real-Time Updates Risk Alerts ## Sonder User Reviews Overall Rating 4.8 Ratings Breakdown 5 83% 4 17% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 5.0 Value for money 4.5 Customer support 4.7 Functionality 4.5 Have you used Sonder and would like to share your experience with others? MF Matthew F. Verified reviewer Construction 11-50 employees Used monthly for less than 2 years Reviewed February 2025 Whats not to love 5 Been excellent - they really do care and want to deliver support Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 3 Functionality Pros: Its very pro-active in helping the business grow into the ownership of 'Mental Health' ...and its not just a flick of a light switch Cons: nothing.....................................................have no issues at all Reasons for switching to Sonder WE used Health Assured - it wasnt on the list and the system forced me to pick one health assured wasnt pro-active enough so staff didnt use Read More JC Jo C. Verified reviewer Renewables & Environment 1001-5000 employees Used daily for more than 2 years Reviewed April 2024 Much more than an EAP 5 Excellent. Highly recommend the Sonder team and service. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Sonder provides both a push and a pull service to our Team Members. The alerts are great to keep emerging and topical issues top of mind, and the ease of access for specific support on an individual basis via chat, call and online articles is fantastic. Cons: While the location services are great, when I was on holiday in the UK from Australia I got all of the local UK alerts (very helpful) but I did miss alerts on things happening at home which made it difficult to know if there were any risks for my family or my colleagues to be aware of. Reasons for switching to Sonder I wanted a more comprehensive benefit for our Team Members that didn't just provide reactive support, but also proactive safety and well being offerings. Read More PR Phil R. Verified reviewer Hospitality 1001-5000 employees Used daily for more than 2 years Reviewed May 2024 Practical, tech-enabled support for our team 5 A strong and mature professional relationship. Sonder have listened and added additional support functionality through data reporting to help us better manage risk. Both Team Members and our executive / board have positive impressions of the value and benefits of the Sonder product and relationship Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Technology lead support that is enabled and backed up by real people with expertise and customer-focused mindset Cons: The responder network aspect was different to our initial expectations Read More AB Ashleigh B. Verified reviewer Retail 1001-5000 employees Used monthly for more than 2 years Reviewed May 2024 Highly Rated - great support, relevant resources and very user friendly! 5 Highly rated, suits our workforce age group. Very user friendly and relevant information and notifications. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Sonder provides health, wellbeing and safety support and relevant resources at the touch of a button. Options to chat or call or provide in person support depending on the needs of our team. Fantastic safety features which are used and appreciated by team members working outside of normal business hours. Cons: Slight struggle with utilisation rates after initial roll out. Read More SH SAM H. Verified reviewer Real Estate 11-50 employees Used monthly for less than 12 months Reviewed May 2024 SONDER REVIEW 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: GREAT CLIENT MANAGEMENT AND SUPPORT (LUCY), GOOD INSIGHTS (MONTHLY STATS), GOOD INITIATIVES TO INCREASE ENGAGEMENT AND AWARENESS OF CERTAIN TOPICS, FLEXIBLE (TAILORED APPROACH), PROVIDE TOOLS/MATERIAL FOR STAFF. Cons: QUITE RESOURCE INTENSIVE INTERNALLY TO GAIN AND MAINTAIN STAFF ENGAGEMENT Read More MB Mystique B. Verified reviewer Retail 501-1000 employees Used monthly for less than 2 years Reviewed April 2024 Thank you Sonder 4 Excellent! It is great to have an external business provider who feels invested in my business. Ratings Breakdown 5 Ease of use 5 Value for money 3 Customer support 4 Functionality Pros: Sonder is able to provide support to our internal employees. Ensuring a safe environment that is available to all. This has been instrumental in the productivity of our people leadership team, allowing them a platform of recommendations. Cons: The infrequency of data coming through. Read More Showing 1 - 6 of 6 Reviews ## Sonder Popular Comparisons [Awardco vs Sonder](https://www.softwareadvice.com/corporate-wellness/awardco-profile/vs/sonder/) ## Other Top Recommended Healthcare CRM Software [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18785) Recently recommended **107** times [LeadSquared](https://www.softwareadvice.com/crm/leadsquared-profile/) **4.3** (167) Recently recommended **44** times [Rolldog](https://www.softwareadvice.com/marketing/rolldog-complete-profile/) **4.9** (33) Recently recommended **40** times [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) **4.3** (6978) Recently recommended **26** times Stuck Between Options? Our experts can help you compare Sonder with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice