Overall, my experience with Spark Loyalty has been really positive. It’s helping my business keep existing customers and prompt customers who haven’t visited in a while to come back. It’s fostered great relationships with my community and made a business transaction feel more personal.

My favorite features of this product is the ease for customers to have an electronic punch card that keeps them coming back and offers incentive to get a reward. My other favorite feature is the dashboard where I can control any campaigns, see my customer stats, and easily manage the program.

My only con for the system is that sometimes the IPad can lag pretty bad and this will frustrate the customer. Luckily, when this started happening, I called customer service and received a new one on the mail very quickly.

I feel that my customers love to get rewarded with every purchase.

The software is easy to use. It brings my customers back more often to redeem a reward.

I would like to be able to see the expiration date of the offers. Then the customer could decide whether to use one offer over another. I would like to be able to change the customers phone # when they get a new number.

How clients do not need an application or have to carry cards with them. Love the stamper!

How I am not able to get all my customers on text messaging campaign and how I cannot have my information sent in french when 95% of my clientele is french!

It's easy to use and easy to manage. It shows all the details that we need on the dashboard.

The tablets draw too much power. Sometimes, the tablet doesn't work.

Ease of use. Attract loyal customers. Easy to send out campaigns.

Software crashes sometimes. The app hangs sometimes when it can’t reach the server.0