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spiceworks network management software profile

Overall customer rating: Customer rating:



Recommended by: Recommended by:

83% of users

65% of users

Operating Systems: Operating Systems:



Mobile compatibility: Mobile compatibility:

Deployment: Deployment:

Target customer size: Target customer size:

Price: Price:



How it's priced: How it's priced:

Cloud-based and on-premise deployment: Monthly or annual subscription fee for each installation.

Cloud deployment: Monthly or annual subscription fee for each user login.

Contract term: Contract term:

No contract required.

Cloud deployment: Monthly or annual contract, renewed monthly or annually.

Upfront costs: Upfront costs:


Additional fees may apply for Zopim Chat or Zendesk Voice.

Recurring costs: Recurring costs:


None, beyond annual or monthly subscription fees.

What does it cost?: What does it cost?:


Marketing automation: Marketing automation:

Sales automation: Sales automation:

Customer service/support: Customer service/support:

Call center: Call center:

Channel management: Channel management:

Social CRM: Social CRM:

Web self service: Web self service:

Lead opportunity management: Lead opportunity management:


Phone support: Phone support:

Not offered.

24/7 phone support for all plans.

Online case submission: Online case submission:

Available to all users.

Included in subscription fee.

Online support options: Online support options:

Help website, knowledge base and online community included in subscription fee.

Access to a help website, knowledge base and online community are included in subscription fee.

Training: Training:

“Getting Started” online catalogue included in subscription fee. Online training includes webinars and/or videos.

A “Getting Started” online catalogue is included in subscription fee. Additional training can be purchased through Zen U.

* The research on this page is updated by our editorial team. Email us if you're a vendor with new information or a potential buyer with questions or comments.