atSpoke Comparisons

RATING:

4.66

(38)

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Overall Rating
4.66 / 5 (38)
Ease-of-Use
4.5 / 5
Value for Money
5 / 5
Customer Support
5 / 5
Functionality
4.5 / 5
Last Review Written
October 12, 2021
Pros/Cons
  • Pros

  • How quickly it is to spin up and get people using it. Spoke natively living inside Slack was a godsend for our users.
  • The AI and Slack integration was the primary reason we moved off of our previous system. Everything in Spoke is clean and simple.
  • Cons

  • Reporting, lack of features from traditional ticketing systems, some flows for user, admin portal.
  • Merging requests is a minor piece that is missing currently. I know that SPOKE dev team will work it in.
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Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
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