All SPOTIO Reviews
1-25 of 78 Reviews
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Adam
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed June 2021
Great CRM for lead generation, management, conversion
My overall experience with Spotio has been excellent value for the money. I can effectively manage all of my leads, prospects and customers as they develop from one stage to the next. Super easy to use when canvassing, and very effective at organizing and tracking the details of all contacts with the prospect until they are converted to an actual customer. Also allows for analytics to track close ratios, etc. Great experience with managing multiple salespeople.
PROSEasy integration of cell phone for using Spotio in the field and then transition to laptop in the office. Easiest lead capture that I have ever seen - simply stand in front of the address you are at - it uploads and enters into Spotio automatically. Many customizable fields to classify leads, prospects, customers. Easy communication between salespeople and detailed pipeline tracking make it easy for salespeople to use and for Sales Manager to trend, measure effectivity.
CONSWould love a blanket way to add pictures to a lead's file - currently have to upload one at a time, but I like to take a lot of pics.
Reason for choosing SPOTIO
I felt that Spotio was a better fit for the canvassing activities that I and other people in the Company would do - the most user friendly and effective package.
William
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Best door-to-door app I've ever used! No reason to try another one ever.
-Easy-to-use mapping software -Complete mobile accessibility -Painless database uploading -Can handle ALL my data without restriction -Pins reflect number of times a home was visited -Easy to get in touch with service/support team -Motivational emails keeping the focus on selling -Interface design is easy to navigate and use -Easy to add additional salespeople and transfer pins -Low cost compared to competitors -Seamless integration with other commonly used programs -Ability to use lead generation option (I currently don't use it, but it's cool to have in case I need it) Overall... Spotio was WELL thought out. If anyone is debating whether to use this product, I'd say go ahead and try it. It is definitely worth every penny.
CONSThe only thing I can actually say I don't like about this software is the way they group pins together on the map. Even though the map may load a bit slower, I would still like a feature that allows me to either turn on a grouped view or a colored region. Using a simple circle with a number in it doesn't actually represent my region accurately. Not a deal-breaker... just trying to find something negative to say about the product. The pros heavily outweigh the cons.
John
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed September 2017
Terrible
Software is good and accurate. Easy to use and it saves a lot of time. Maps work very well and can even tell you the names of the business in the area.
CONSPoorly run start up company with zero customer support. When you cancel, Spotio will continue us to charge you until you catch it. This is complete and absolute credit card fraud. These hicks from Texas will just laugh when you discuss the credit card fraud issue. Stay away from this company. They are not ready for the price tie and are poorly run. Be prepared to be bombarded by phone calls trying to sell you more services or just waste your time. Sort of like when you waiter does to your table 50 times to ask you how everything is.
Vendor Response
Mr. Ruth, you chatted in with our support 3 months asking how to cancel your account. We sent you instructions on how to execute this inside our app which you neglected to do. 3 months pass and you realized you forgot to cancel it and demand a refund. We can't give you a refund because you changed banks in that time so we offer to send via PayPal or check. We gave you a refund even though the terms of service you agreed to don't require us to do such. We wish you the best in your future endeavors.
Replied October 2017
Caden
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
I have absolutely loved using Spotio as a solar company. I would highly recommend it to everyone.
My favorite thing about Spotio, the big reason actually why we switched to it, is because it's integrated tracking system. With this system, we're able to actually track each rep that's on the door and make sure that when they drop a pin, that they're doing it from where they say they're doing it from. This means that if we have a rep who is supposedly knocking doors, but is actually in his car dropping pins, we can see that. Additionally, it makes canvassing simple. I love the both the mobile app and web app.
CONSThe thing I dislike most right now is that fact that when we zoom out to see all of the areas in a particular city, the areas disappear. In order to see the outlined areas, you have to zoom in more. The only downside to this is that when you zoom in, you aren't able to see every area on your screen at once. This isn't a big deal, and I've been explained that it was made that way to speed up the system, but for our purposes as a national solar company, it can be annoying when we want to look at a whole city on the Spotio map
Patrick
Real Estate, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
The only door knocking app that I could find that was reasonably priced and had the features I need.
It just works! It's the ideal solution to help you capture the relevant information you need when speaking to someone about buying or selling their house.
PROS- Fast (important when walking between homes) - It's very accurate - It's cost-effective - Lots of features - Works with Zapier to integrate with my CRM - I like that I can customize the status of the contact It's the ideal solution for door knocking Realtors. I have referred several colleagues and they have all been pleased with the solution.
CONSWhen I door knock stacked/townhouses adding the leads close to each other can be a little challenging. I had some challenges in brand new subdivisions. Some of the houses were not showing as built on their system so that might be the issue, these were brand new homes.
Bailey
Renewables & Environment, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
This CRM is an Absolute Must for F2F!
Data analytics, organization, lead/sales performance tracking, territory management.
PROSAccurate locations, updated freq. Easy user interface. Territory management. Import/export data. Support staff. Price!
CONSSometimes, there are bugs, which makes it really a pain when you have 26 users, and everyone has to wait a day for the support staff to resolve. Also, the app isn't as friendly for iOS, which I prefer the ipad on app. Otherwise, no complaints.
JC
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
Spotio app is amazing. Its by far my most favorite and most used app for my real estate business.
* Easily track leads and follow up * Exports Spotio leads to a spreadsheet to add to your CRM * Tap a pin easily track contact info * Import an existing database to Spotio for information about your prospects. Just tap the pin and everything you need to know pops up when you are in the field * Amazing customer service
Kristen
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
Great Product in the Field
How easy it is to use in the field. Like being able to see the different statuses a prospect can go through prior to the sale. Reporting for Reps are customizable.
CONSUnable to view full administrative options via app, i.e. saved reports, dashboard. One must log on via web in order to have full access. While workable, would be much easier while working within the app.
Matt
Construction, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
I use Spotio everyday and it's an amazing app and worth the money
easy to use and makes it easy to track progress and results for individual salesmen
PROSIt is simple and easy to use but extremely affective. It makes canvasing organized and easy to track.
CONSThe only con is that sometimes it glitches out but the tech support fixes the issues in a timely manner.
Adam
Consumer Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2017
Great sales management tool. Follow up is key to success in sales and Spotio makes it easy.
The tracking aspect for a manager is great. I like that I can get a snapshot of there day easily by reviewing on the spotio desktop.
CONSThere is a lot of double work to be done with putting in the appointment name and the change of pin.
Cecil
Telecommunications, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
My experience has been fantastic dealing with Leilani has been excellent!!!
Important data collection on where the company and my department is doing well and where there are areas of improvement needed. Territory management helps us to making sure we are utilizing eachHelps my reps to be more organized and work on time management and managing their territories that are given to them,
PROSEase of use, useful reports and data to increase business and work areas where improvement needed with the Spotio reports.
CONSmissing pins, crashing at times, errors which are expected with new software implementation in our company.
Sarah
Retail
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
I use SPOTIO daily to keep track of my leads.
Keeps track of all my leads and related details. When I don't have cell coverage and can't see pins or add data. It's not an issue with SPOTIO, rather an issue with my cell phone provider.
PROSNo need for paper and pen. SPOTIO is great for keeping track of all of my leads with details and notes all in one place.
Steve
Construction, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
Way Better Than SalesRabbit
Every benefit with Spotio! Don't try SalesRabbit like we did!
PROSEverything. Useability, customer service, appearance. There is not one bad thing I can say about it. I even figured out how to integrate it with our CRM so everything that is entered goes right into our system. Awesome
CONSWe tried SalesRabbit and it was the worst customer service and they also lied to us.
Philip
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
Spotio HS done what I need it to do and streamlined my process
I like the mapping feature most along with the variety of pins possible. This feature allows me to filter my leads and better streamline my day
CONSI dislike how if you create a pin in the same location as another pin it just erases all the info from the previous pin forever
Candice
Health, Wellness and Fitness, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
Amazing
I use this app to assist people with insurance and making sure they are signed up or have the correct resources and this app has made it so much easier for me it's crazy it's so easy to use as well. When I had a question customer service agent helped me with my question so fast it didn't even slow me down to help the next person. Great app, I can really see how it can help someone who is really using it for major sales !!! DOWNLOAD NOW AND GET THE KNOCKING!!!
Mike
Environmental Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
It is a great tool out in the field: easy to use and navigate
It makes my daily dispositions easily accessible and organized.
PROSEase of use. It's simple to add an address and modify if needed. I like being able to track my daily activity to ensure I'm on track to hit my daily goals
CONSSometimes the address doesn't populate correctly, and when there is a building complex with multiple suites, trying to open a previously saved address will not pull up the same business listed in the suite list. I'll have to try multiple clicks to find the correct company
Michael
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2017
Spotio is our go to platform.
Allows us to easily keep track of all data. Adds representative accountability while allowing representatives to have more confidence in the field.
CONSSomethings have a ripple effect. Minor changes can sometimes have major consequences. Users don't realize until to late.
Craig
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
Great app that allows you to keep track of all your accounts & prospects in a easy to follow format.
Ease of use when entering information. Information is available in real time which allows you the opportunity to make decisions on the spot in the field. The location tracker when pinning each house is very accurate also.
CONSIf there is anyway you could incorporate google maps over the top of it , adding layers so you can check distances from one pinned location to the next or just as a added benefit.
Ben
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2017
I really enjoyed using SPOTIO over the last few months.
SPOTIO has just been really easy to use. So far it's never crashed which is a plus and it's super user-friendly. It doesn't require much training and servers it's purpose well.
CONSI wish you could auto populate some data. Homeowners name and other information that is some times available on other door to door tools. It also really nice if there was a soft credit check ability.
Brent
Insurance, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
This is a great program to enter and track leads
Its easy to enter and export information. It saves a lot of time instead of writing and then transposing information into a spreadsheet.
PROSThe ease of entering information and that all the information can be exported to an Excel spreadsheet.
CONSSome of the addresses and postal codes may be shown incorrectly, but they can be updated very easily.
Vendor Response
We appreciate your review Brent. Thanks!
Replied September 2017
Anonymous
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed May 2019
Thieves
Buggy, prices keep going up, you get charged annually for stuff you don’t use.
PROSDo not use this product, they will make you sign a. Agreement and then secretly charge your credit and you can not ask for refunds. Straight up rove eg
CONSEverything. User face, customer service, app, web use
Blake
Consumer Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed September 2017
Great tool! Makes my day much easier.
I like how simple it is to set a pin and give that location an acurrate and quick description. Very rarely any malfunctions with the app.
CONSI do sometimes have a hard time with the pins not recognizing close locations. It wants to give them a apartment status
Joe
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
Excellent
Before spotio our team had to text leads to each other. Since Spotio we have been able to take advantage of the metrics they provide, organize ourselves, and not get people angry by double-knocking doors! It's great!
Don
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
I'm not tech savvy but the support group on chat has helped me and made it easy
Organization
PROSIt helps me keep organized. We no longer burn through a neighborhood and I can see when and where my team is working
Dee
Used free trial
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed March 2017
Spotio is a pretty solid choice overall
We used this last season to track Door to door sales leads. There are a lot of cool things about it and the price is fair. Will likely use it again this year
PROSIt works well
CONSCustomer service wasn't the best