--- title: "Sprout Social Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Sprout Social. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Sprout Social is a good fit for you!" source_url: "https://www.softwareadvice.com/crm/sprout-social-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Social Media Marketing Software](https://www.softwareadvice.com/marketing/social-media-marketing-comparison/) / [Sprout Social](https://www.softwareadvice.com/crm/sprout-social-profile/) / Sprout Social Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/crm/sprout-social-profile/) Reviews [Alternatives](https://www.softwareadvice.com/crm/sprout-social-profile/alternatives/) # Sprout Social User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 608 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.3/5 - Value for money: 3.9/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 324 reviews (53%) - 4 stars: 217 reviews (36%) - 3 stars: 48 reviews (8%) - 2 stars: 6 reviews (1%) - 1 star: 13 reviews (2%) ### Most mentioned pros - The drop and drag editor makes scheduling content across multiple social media platforms simple and easy. - SproutSocial is a great social media scheduling and engagement report tool and can be used by all types of businesses, companies, and agencies looking to streamline their digital posting and social analytics. - The cost is the main thing to think about, but if you have a team and post alot it really does help get the job done. ### Most mentioned cons - The only drawback is that the analytics can be a bit confusing at times and don’t always align with Meta’s analytics. - Compared to other social media tools such as Echobox, it does not have a dynamic AI-powered scheduling deck. - We missed our automatic annual renewal date by a few weeks, and despite wanting to cancel, they insisted we'd have to pay for the full year, whether we used their software or not. ## Sprout Social customer reviews Showing reviews 1-25 of 608 (page 1). ### All-in-One Social Media Management Made Simple - Overall rating: 5/5 - Reviewer: Shelby D. - Verified reviewer: Yes - Industry: Banking - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Sprout Social has been positive because it’s a powerful and organized tool for managing multiple social media accounts in one place. It makes scheduling, monitoring, and analyzing content much more efficient, even though it can take some time to learn all the features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Sprout Social is how it brings all my social media management, scheduling, and analytics into one easy-to-use platform. It makes it simple to stay organized, track performance, and engage with audiences without switching between multiple tools. #### Cons What I like least about Sprout Social is that it also has a lot of features, which can be overwhelming at first if you just need something simple. --- ### Great option for medium -large organizations - Overall rating: 4/5 - Reviewer: Jeb B. - Verified reviewer: Yes - Industry: Publishing - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Overall we really like what Sprout Social has to offer. It's been one of the best social SAAS services I've used. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The reports and UI are what I like the most. #### Cons We were priced out of the service. We like it but can't afford it. #### Reasons for choosing Sprout Social It wasn't a final choice, we've been testing several services. Sprout Social seems to be one of the best and we'll probably stick to it for a while. #### Reasons for switching to Sprout Social Price and ease of use. We always listen to what our employees want and prefer using... For the most part. #### Vendor response It's great to hear the Reporting and UI are beneficial to you. We strive to make our platform user-friendly, so it's great to hear you appreciate the ease of use. Thank you for choosing Sprout Social! Replied January 2025 --- ### Social media needs - Overall rating: 5/5 - Reviewer: Hilary C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Sprout Social is a strong, professional platform that streamlines social media management and reporting. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Sprout Social offers powerful scheduling, analytics, and engagement tools that make managing social media efficient. #### Cons The platform can be expensive for small teams, and some advanced features take time to fully understand and utilize. --- ### Excellent platform for scheduling posts on social media. - Overall rating: 4/5 - Reviewer: Terry E. - Verified reviewer: Yes - Industry: Retail - Company size: 10000+ employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Sprout Social has effectively facilitated the optimization of our publication workflows and the efficient management of follower engagements across many social media platforms, owing to its comprehensive array of features and tools. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I appreciate that the publication process varies depending on the platform, allowing me to better gauge whether or not an image is the wrong size or whether or not I am releasing at the best time of day. It's also great that I don't have to do any extra work to get the reports I pull ready to give to my team members. The Smart Inbox is fantastic since it saves me the trouble of signing into different services just to respond to comments and messages. #### Cons One thing i don't like about Sprout is that I have to create posts twice if I want them to look different on different platforms. I wish there was a dedicated space on the create screen where I could rework the text specifically for Twitter, condensing it while leaving the rest of the message intact. #### Reasons for switching to Sprout Social because it is a program that has a free trial, has excellent functions and is an easy-to-use program. --- ### Good Tool to Stay Organised - Overall rating: 5/5 - Reviewer: Lindsay B. - Verified reviewer: Yes - Industry: Restaurants - Company size: 10000+ employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros How makes it way easier to plan everything going on across all the accounts. The calendar view is super clean, and the reports save a lot of time when I need to show how things are going. #### Cons The price is kind of high compared to some other tools that do similar stuff, so you kinda have to be sure you're gonna use all the features to make it worth it. #### Vendor response Thank you for your review! It's great to hear Sprout is helping you plan all your content across all accounts. We appreciate your feedback on pricing, and we're always evaluating our pricing structure. Replied December 2025 --- ### SproutSocial for Your Social Media Engagement Reports - Overall rating: 4/5 - Reviewer: Laura D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, SproutSocial provides a basic overview of your social media post engagements and is useful for determining which posts performed better than others. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros SproutSocial is a great social media scheduling and engagement report tool and can be used by all types of businesses, companies, and agencies looking to streamline their digital posting and social analytics. #### Cons There are times when certain metrics display incomplete data and you need the assistance of Sprout Support to backfill missing data points. #### Vendor response Thank you for your review! I'm glad Sprout has been helpful for your scheduling, engagement tracking and post performance. I appreciate the feedback on metrics and incomplete data, and I'll be sure to pass this along to our team. Replied April 2025 --- ### Seamless and User-Friendly Social Media Management - Overall rating: 5/5 - Reviewer: Laura H. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Sprout Social has been excellent, it's a reliable tool that simplifies social media tasks and boosts productivity. I highly recommend it to anyone looking for an effective and straightforward social media management solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Sprout Social was its intuitive interface and ease of use, making social media management smooth and efficient. With over 25 profiles to manage, it makes it so easy to interact and schedule posts across all of them or individually. #### Cons I honestly didn’t encounter any downsides with Sprout Social; everything worked exactly as I needed it to. #### Vendor response Thank you so much for your review! It's great to hear Sprout has been reliable and is helping you manage over 25 profiles. Replied June 2025 --- ### A great social media tool for brands - Overall rating: 5/5 - Reviewer: Thomas C. - Verified reviewer: Yes - Industry: Media Production - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Echobox is an amazing social media tool, especially for brands aiming to maximise the reach of their campaigns. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Their listening functionality allows users to track the conversations around campaigns. #### Cons Compared to other social media tools such as Echobox, it does not have a dynamic AI-powered scheduling deck. #### Reasons for choosing Sprout Social As it has a more robust analytics offering. --- ### Sprout - robust but pricey tool - Overall rating: 5/5 - Reviewer: Ellie S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros I liked the social analytics - they felt super robust and useful #### Cons The price was a barrier. I used it while at a big company, but not afterwards. Also, there were always issues with tagging users on LinkedIn #### Vendor response Thank you so much for your review! It's great to hear you find the analytics robust and useful. We understand the concerns about price, and we're always striving for ways to provide the best value to our customers. Replied April 2025 --- ### All-in-one post manager - Overall rating: 5/5 - Reviewer: Nuria R. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Really helpful to plan posts and see everything in one spot. I like the calendar view and the way I can check comments and messages from all accounts easy #### Cons Sometimes it loads slow when I switch between brands, and I need more users but the price goes up fast #### Vendor response Hi Nuria, Thank you so much for your review. We appreciate you taking the time. We'll be sure to share your feedback about loading with our product team to investigate. Replied May 2025 --- ### Best SMM Tool Out There - Overall rating: 5/5 - Reviewer: James W. - Verified reviewer: Yes - Industry: Media Production - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered 10/10 amazing support, so many features, and truly the best UI experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Literally the only social media tool you need. #### Cons cost can be a little expensive, but once you use it, the value is there. #### Reasons for switching to Sprout Social The feature comparison and UI/UX is a game changer and ultimately saves me time. --- ### Research the value against competitors - Overall rating: 4/5 - Reviewer: Andy C. - Verified reviewer: Yes - Industry: Primary/ Secondary Education - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered After trying multiple tools, Sprout has been a slight leader in the sector for us but you definitely pay for it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The scheduling tools are very easy to use in the publishing area and the ability to use Groups is a nice touch. #### Cons Very expensive with other products on the market. #### Reasons for switching to Sprout Social Sprout offered more features and a better UX following initial research. --- ### A high price tag but a high volume of features - Overall rating: 5/5 - Reviewer: Bryan R. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This is one of the main tools we use on a daily basis #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Robust features, easy to use, extensive reporting #### Cons Price is really getting high, especially when you don't use all of the features #### Reasons for switching to Sprout Social Better features and more robust reporting that we wanted --- ### New user demo to buyer - Overall rating: 5/5 - Reviewer: London T. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love the ability to have unlimited # of accounts along with the competition reports and AI integration. #### Cons I don’t love the cost but find it semi reasonable for the features. #### Reasons for choosing Sprout Social Number of users to add to the account. This was really important that it had an unlimited number. #### Reasons for switching to Sprout Social Number of users to add to the account. This was really important that it had an unlimited number. --- ### Social media marketing made easy. - Overall rating: 4/5 - Reviewer: Claudio D. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The software has enabled us to schedule post in advance across all social media channels hustle free. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Software efficacy in streamlining content publishing and availability of robust features that enhace strategic decisions making. #### Cons The product is very reliable compared to other social media marketing tools. No glitches experienced. #### Vendor response We appreciate your review! It's great to hear that your experience has been seamless and that you've been able to streamline your content publishing. Replied January 2025 --- ### It enables us to control our social media accounts and manage interactions efficiently - Overall rating: 5/5 - Reviewer: Maryam N. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Thanks to its robust suite of features and tools, Sprout Social has facilitated the streamlining of our posting processes, as well as the management of follower interactions across numerous social media platforms. Additionally, it enables us to monitor comments, collect data, and access advanced analytics that aid in evaluating our success. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I appreciate how Sprout Social consolidates numerous services into one platform, allowing us to easily manage all social media responses and inquiries. The ability to create sub-boxes and categorize them based on topics and events helps us better comprehend customer feedback and inquiries. Additionally, Sprout Social streamlines social media management by providing collaboration tools that allow us to easily seek feedback and approval from admins before publishing. The scheduling feature also enables us to plan posts across multiple platforms in advance. The listening feature is also useful in providing us with valuable news and data on a wide range of topics. Furthermore, Sprout Social allows us to capture and organize important data, which can be displayed in a structured manner through its reporting capabilities. #### Cons The limitations of Sprout Social are relatively minor in my experience. Occasionally, the alert system may not function properly, resulting in delayed notifications that can hinder the promptness of necessary actions, particularly if the alert pertains to a publishing failure on one of the platforms. --- ### Best customer service in this category, hands down. Big win with launch of listening product. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2017 - Review source details: This review was submitted organically. No incentive was offered People seek out social media software primarily for automation. But that doesn't solve the workflow and analytics issues that social media and community managers face. Sprout enables us to load content and art into the automation platform as drafts, submit for approval and then automate posting. We also need a competitive edge as an agency, and using this software with the ability to provide more robust analytics than what is provided in the native platforms is a huge win. The biggest improvement we've seen to social media tools in general came from the launch of the social listening tool. However, the pricing model is hindering us from being able to use it. Big bummer. And it can be fixed. We hope you will consider applying the agency model pricing structure that exists for all other functionalities to this particular function. It's essential for us to be able to incorporate it into our new biz process and the current cost structure is preventing us from doing so. Please help! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The agency model sold us. Big win to invite larger groups rather than paying by the "seat" as previous models and other services demand. The approval process and analytics go beyond what is available in the native platforms which is essential for business use. The social listening is what we've been waiting for--and will be instrumental in our relationship moving forward. With that said, there is a caveat, listed below. #### Cons The social listening is amazing. However, the sales model is seriously flawed. Our clients will not pay every month for each social listener. Moreover, our agency needs to use this as a way to earn new business. We have many pitches in process at any time and it's not feasible for us to pay every month per listener. As such, this amazing service is not available to us on the scale it needs to be. Please come up with a better pricing model so we can use and sell this service. As it stands now, only the really big agencies will be able to afford it. You need the mid-sized agencies like us (about 50 employees). Just like the agency model sold us by not having to pay by the seat, we can't pay per listener. If you made that available to us, say 3 listeners per client in our agency model, that would be a win. It would limit the number so you could up-sell in those cases where big companies want to listen for a lot of different indicators, but it wouldn't prohibit the broader use of the tool for the masses--which will drive significant growth. Additionally, this is a huge differentiator for your business. If you make it out of reach for most clients, you loose your edge. Help us. Help yourselves. Give us this tool! And give it to us in a way that our clients will pay for it. --- ### One of the industry standards, but too pricey for us - Overall rating: 4/5 - Reviewer: Michael S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. it was great and I did not take long to understand all of the functionalities. Very simple to use and learn! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros It was able to accomplish any of my social media management needs and were always some of the first to hit the market with updates when social pages release new API's. #### Cons There wasn't much I didn't like, but ultimately we could not agree on a pricepoint that made sense for my organization. --- ### Brings part-efficiency and valuable insights into our social media management process. - Overall rating: 4/5 - Reviewer: Yige S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. One of the most important business problems we are solving with Sprout social , is the problem of automating how we share contents to our social media platforms. By using Sprout Social, we are able to gather valuable intelligence about our customers and utilize them to improve our overall social media strategy. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I love Sprout Social's listening feature. This tool allows us to eavesdrop on conversations the public is having about our brand on social media platforms. Being able to tap into these conversations helps us gather valuable intelligence and gain a better understanding of customer sentiments about our products and services. #### Cons One of the biggest drawbacks of Sprout Social is the difficulty I encounter when attempting to publish posts to multiple social media platforms with a single draft. For example, when composing and scheduling posts to our Twitter handle, the enforced word count limit of 280 characters makes it impossible to switch a draft post meant for our Instagram or Facebook pages to be posted on our Twitter handle. This limitation has forced us to compose separate drafts for each social media platform where we have a presence, making the process of sharing content to multiple social platforms very cumbersome. --- ### The Best Social Media Management tool - Overall rating: 5/5 - Reviewer: Kiran S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros 1. Scheduling posts 2. Chatbots 3. Social Listening #### Cons 1. It is quite expensive 2. Add on features costs more than the tool itself. Other than these two sprout social is a great tool to have. #### Reasons for choosing Sprout Social Features #### Reasons for switching to Sprout Social Features --- ### Sprout social – automate all your social networks in one place - Overall rating: 4/5 - Reviewer: Megan G. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered When it comes to publishing, Sprout stands out because it tailors unique settings to each platform. This means I get an immediate alert if an image is the wrong size or if I post it at the optimal time. The reporting features are also very clear and comprehesive, ready to be shared with team members without reformatting. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I've been using Sprout Social for a while now and it's been a good tool for managing our social media presence. The ease with which I can pre-schedule posts and preview them as they will appear natively on each platform is nice. What I find especially helful is the unified dashboard that allows me to view and respond to all comments, tags, and direct messages across multiple social media sites. The Smart Inbox feature is a huge time saver as it eliminates the need to log in to each platform individually. #### Cons A negative point is its cost, compared to other platforms that perform the same function, I consider it expensive, another negative point is the customer service, it is slow and it takes time for them to understand the problem, I think they need better training. --- ### Worst decision we have made for a marketing platform - Overall rating: 1/5 - Reviewer: ☞ Matt V. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered Terrible. One of the worst decisions we have made. Now that they are still charging us, we asked for support and they said they can only send articles and videos. Nobody can talk to us. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The "pros" didn't turn out to be pros at all. We wanted our clients to be able to use the link from Sprout and review posts. Turns out, they had trouble with it and never used it. Every other feature can be found in systems 1/10 the price. #### Cons They will not let me out of the contract. They auto-renewed me after a year for another year and we have since moved all our accounts elsewhere but they are still charging us $400/ month. --- ### Efficient way to post social content - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The need to be able to schedule future posts across all platforms #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros It saves us so much time to be able to have one post posted across multiple platforms. It was a real time suck to need to login to multiple platforms, paste copy, upload images, and post. It is alos great to have all analytics in one single place. #### Cons I do wish you could use the same post and schedule different times per platform. I also wish it would automatically resize images for the different platform specifications. #### Reasons for switching to Sprout Social Price --- ### Best social media tool for content - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros It is focused on getting the content out and scheduling it. It is also geared towards answering questions from clients. #### Cons It could do a better work on the analitical side --- ### Great…but… - Overall rating: 3/5 - Reviewer: Leah G. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered It’s a great product. I love the features but the price is just an undeniable flaw with the whole thing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Sprout Social's reporting and analytics are great, they have in-depth insights that help refine my social media strategy. The detailed reports are incredibly useful as well. Customer support is another area where it excels. Their team is responsive and knowledgeable, always ready to assist with any issues or questions. #### Cons The price. It absolutely creates a barrier for smaller businesses in the ”money saving to scale” eras of their business. (Where I currently am) ## More reviews [Next reviews](https://www.softwareadvice.com/crm/sprout-social-profile/reviews/?page=2) --- Sprout Social Reviews, Pros and Cons - 2026 Software Advice