Also, the trial is great to use at its best and after it ends you still can use it in a limited way, of course. Great to automate and save time.

Customer service gets AAAAAA. Plus it is so easy to use and again customer service is amazing.

Streak is awesome and the best in class for email integrated CRM, particularly small businesses that work on gmail.

This is a horrible pain for our business and it happened after using their own extension, Streak.

I love how easy it is to use this software to remind myself of emails I need to follow up with. It's also great for organizing your emails into different categories.

It was an inexpensive way to maintain a database of clients and their needs. It also integrated into Gmail which made it easy to use because we didn't have to open one more tab.

This is so great to follow up on things. You can save tons of time doing emails on batch and also you can track if people opened you emails.

Streak is great because it integrates seamlessly with gmail and g suite.

It's amazingly easy to use and to set up. I use it to track Open-Rate on emails and a couple of things more and it works great.

Sometimes the email tracking is incorrect and gives in wrong information.

The best part about is it is fully integrated with Gmail. It makes for great task tracking and following up on customer leads.

It worked out great to organize and reach out to potential partners. Setting it up and get going at a low price is what Streak is great for.

Easy to install, easy to use product that is totally helpful in day-to-day customer service.

We are on a paid Pro plan and we  have been consistently experiencing this problem for one year. Going to appoint a lawyer to get our money back.

And the intuitive design is another thing I love.

Its very much useful for tracking Emails and Organizing very important emails. Mobile application for Important email Push notification.

Having a system that I can see how fast we are completely these projects and what stage we are at for others is awesome.

Always loved using but this week the customer service has been very fast and helpful.

It was a great tool to follow the product implementation down a pipeline. We used it to make sure all of us were aware where we were with integration at a certain property.

Good news is that it integrates seamlessly with Gmail. This makes it easy to access your contacts and remain in the same interface and paradigm.

It is easy to use and the email tracking feature is great. It's very useful when you need to know if your customers have seen your email or not.

There is a huge amount of automation involved which can take over for email marketing and has been pretty useful in that sense.

I really like that it is integrated with gmail--it saves me a lot of time with this. Once you go through the import process for a list, the rest of the interface is pretty good.

For a free tool, this is awesome. Really easy to use and gives good info as well as tools to engage better.

It has been an amazing resource for acquiring and organizing our leads and the calendar and note taking ability is unmatched.

The most hated part of Zoho is its Customer support , it is very pathetic and sometimes it is very glitchy which makes the CRM unusable.

Easy to use, has a good free tier, innovative, friendly UI and UX, a good product in general, good mobile application.

Easy setup, they have different templates for different industries which is nice, can quite easily adjust it with the Zoho Creator, customer support is great too.

This is such an amazing application and customer support on this product is amazing.

I LOVE THAT WE CAN ACCESS FROM ANYWHERE. WOULD LOVE TO INCORPORATED FOR THE FULL STAFF BUT IS BEING USED FOR CERTAIN STAFF ONLY.

The best is contacts and accounts flexibility. Also seamless integration with Zoho Finance suite, which is very good.

Great product for the price. Easy of use and being compatible with other CRM programs, makes it a winner for our company.

My overall experience has been one filled with struggle and frustration.

I really loved the software and recommended it to many of my customers and they are happy with it for months now.

We've got some problem with the email invitations often sent into the spam folder of our customers... but it's a common problem with other CRM I guess.

It is useful for business purpose as it helps maintaining connection with clients and helps to build great customer relations.

I have used other platforms, however there is something very user friendly about this solution, the customer support team and extremley helpful and on hand to answer any enquiries they are patient.

The integration is really awesome, also tracking the invoices and payment really impressive, just I'm not totally satisfied with​ the interface.

Reporting part is also good as compared to other clients, apart from this it analytics capabilities are also awesome.

You get different answers from different customer representatives and the lack of an account manager is painful. App store is full of apps that barely work or aren't maintained.

The reporting system of this software is the best thing I like most about this software. The format of reporting is the best thing.

Best CRM available in the market, Very easy to setup and use. My clients love using the CRM and very user friendly software tool.

Overall, we are happy with Zoho. They are good people, provide great support, and you can't beat the value for money equation.

It’s great to have such an amazing chat support. Overall I’m loving this database and all of its functions.

I love the free account and so does my team. It’s easy to use (once setup) and customer service has always been great.

This is a very easy to use CRM that helps stay on top of all my contacts. Amazing features for a free crm.

This is absolutely great CRM for a medium and big companies. One of the best clients cards, easy integrations and great solution for sales and marketing.

This is a good software to use for the beginners, support is awesome and compared to other alternatives in the market this is pocket friendly as well.

India customer service that can be hard to understand, the use of CRM platform can be confusing and disjointed.

Misleading information during the trial phase. Always upselling their useless apps through Zoho one.

Highly recommended and nice product for startups especially, who are looking for budget friendly and reliable product.

Great features, great integrations, nice price. Good instructions, and even a full course on Linkedin Learning.

The UI is so confusing that I had trouble discovering the features that I needed.

Sometimes, i can even login to the platform and keep showing an error for the Captcha. Other than that, the email template that are provided is difficult to edit and not many option to customized it.

I primarily use it for business e-mails and internal communication. I love how clean and organized it keeps all of my e-mails, and I love the tabs and how customizable my inbox is.

Reminders are extremely helpful in followups. Campaign analytics are really awesome and gives the best analytics to identify the top leads.

The RingCentral integration is especially great with company wide caller ID that syncs with all Modules and the integration between the Zoho ecosystem is just great.

The calendar is pretty good, it has a very good and constant feedback, graphs and charts are really useful.

We are happy overall with the Zoho experience. It is perfect for us to collect sales data and to see graphically where we are for the year.

It is super user friendly and customizable to fit your needs. It allows you to really connect with your customers - with ease.

US Dollar

Streak is a cloud-based customer relationship management (CRM) solution that helps small to large enterprises manage projects and fundraising campaigns via Gmail. Users can automatically receive task details in the inbox and sort through messages to retrieve specific results using the search functionality.


Streak lets businesses send invitation links to various organizational departments and grant permissions to specific employees. Teams can utilize performance reports to gain insights into product development processes and sales operations. Additionally, it offers mobile applications for iOS and Android devices, which lets users update customer details and share critical information with team members even from remote locations.


Streak comes with an application programming interface (API), which allows enterprises to modify the system and integrate it with various third-party systems. It is available for free and on monthly or annual subscriptions. Support is extended via live chat and other online measures.

LongDescription

Internal Chat Integration

Lead Capture

Customizable Reports

Access Controls/Permissions

Activity Tracking

Sales Pipeline Management

Referral Tracking

Pipeline Management

Customer Database

Calendar Management

Collaboration Tools

Activity Management

Data Import/Export

Email Tracking

Lead Generation

Email Templates

Contact Management

Lead Management

Email Marketing

Mobile Access

Sales Reports

Marketing Automation

Social Media Integration

Workflow Management

Email Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Data Visualization

Customizable Templates

Calendar Sync

Mobile App

Interaction Tracking

Reporting/Analytics

Contact Database

Third-Party Integrations

Appointment Scheduling

Task Management

Campaign Management

Sales Forecasting

Search/Filter

Response Management

Inbox Management

For Startups

Web browser (OS agnostic)

Free plan - For individuals looking for a simple CRM solution
Pro plan - For small teams looking to collaborate in a complete CRM‍
Pro+ plan - For any sized business looking to collaborate with a complete CRM
Enterprise plan - For any sized business looking for deep customization and data validation

Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Streak

Live Online

Documentation

Videos

Zoho CRM is a cloud-based business management platform that caters to businesses of all sizes. It offers sales and marketing automation tools with helpdesk, analytics and customer support functions.


Zoho CRM helps users respond to customers across channels in real-time. Zia, Zoho CRM's AI-powered sales assistant, can predict an appropriate time to contact customers. It scans emails for urgency and can display relevant statistics or documents when performing searches. Users can integrate with G Suite, WordPress, MailChimp, Evernote, Unbounce and other third-party systems. Zoho CRM's software development kits provide tools to build custom functions to add to the CRM.


Zoho CRM is available on monthly or annual subscriptions and support is extended via phone, email, documentation and other online measures.



Commenting/Notes

Third-Party Integration

Real-Time Analytics

Engagement Tracking

A/B Testing

Rewards Management

Content Delivery

Cataloging/Categorization

Website Analytics

Sales Analytics

Customer Surveys

Forecasting

Multi-Channel Marketing

Business Card/Badge Scanning

Surveys & Feedback

User Management

Social Marketing

Meeting Management

Text Analysis

Product Catalog

Mobile Alerts

Performance Management

Email Alerts

Document Storage

Proposal Generation

Data Synchronization

Customer Segmentation

Progress Tracking

Drip Campaigns

Customer Service Analytics

Contract/License Management

Task Scheduling

Marketing Calendar

Calendar/Reminder System

Relationship Tracking

Transaction History

Incentive Management

Project Management

Lead Distribution

Multi-Campaign

Communication Management

Customer Accounts

Team Assignments

Goal Management

Call Management

Customizable Fields

Automated Routing

Churn Management

Content Library

Sales Trend Analysis

eCommerce Management

Client Tracking

Template Management

Scheduling

ROI Tracking

Campaign Segmentation

Campaign Planning

Customer Support

Graphical Data Presentation

Buyer Management

Customer Activity Tracking

Email Distribution

Customer Experience Management

Help Desk Management

Sales Approval

XML/RSS

Opportunity Management

Content Management

Configurable Workflow

Multi-Currency

Statistical Analysis

Social Media Monitoring

Dashboard Creation

Sales Activity Management

Multi-Channel Data Collection

Wiki

Free Edition  (CRM for entrepreneurs) - Forever free upto 3 Users.

Standard Edition (Sales tracking for Small Businesses) - $14/user/month (billed annually).

Professional Edition (Complete CRM for any SME) - $23/user/month (billed annually).

Enterprise Edition (CRM for multi-level organizations) - $40/user/month (billed annually).

Ultimate Edition (CRM for large-scale organizations) - $52/user/month (billed annually).

Streak vs Zoho CRM

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