The quality of customer support is very good and is one of the company's exceptional characteristics that is reflected in all of its products. SkyOne also provides the end to end solutions designed for web apps. I highly recommend it.

Everything about the product appeals to me. SkyOne is quite simple to use and configure, allowing us to create inboxes and folders and organize them. It's simple to look for old emails and the customer service is fantastic. The best thing about this application is that it is a fully featured business management suite.

Some tools in the SkyOne suite are not mobile-friendly. Also, there has been little downtime or server unavailability but overall it is a good software.

As a legacy user of SkyOne, I have seen the company's ability to respond to and provide the best systems for organizational operations and improvement. They do this by having a constant "ear to the track" to perpetually monitor the needs of the market. While managing this effort they (InfoStreet/SkyOne) have still provided the highest levels of customer care and service. Providing quick response to customer's requests is a good metric, but you have always provided nearly INSTANT response no matter what the issue is. Good Job Guys!

Some applications are not mobile optimized. But I have been able to and can work around that.

We haven't used all the functionality available from InfoStreet's StreetSmart, but have been very happy with its e-mail system. Easy to set up inbox and folders and organize as we want. Easy to search for old e-mails. (Only wish we could sort by unread e-mails.) Have had little trouble with downtime or server unavailability. And customer support is fabulous - very responsive. Recommend them highly.

Ease of use. Customer support. Ability to set up customized distribution lists.

Can't just view unread e-mails.

One of the outstanding strengths of the company that resonates in all the offered product is the quality of customer support, or customer success as it is called.

Navigating across disparate software components is a tedious task and usually ties users to a specific hardware. SkyOne gathers components under one umbrella that is not only easy to access but also provides a unified, hardware-agnostic interface and platform. This makes staff on-boarding, user access, and access control much more efficient for system administrators and users themselves.

I would like to see more apps in the App Market.

I've been a client/user since the inception of this company. I'm probably the least tech-savvy person so when I say the SkyOne product is easy to use, its not an understatement. I can't speak to the specific tech but this product makes my job easier.

Not mobile friendly but make it work when I need to (which is rare).

In one word: Fantastic.

I pretty much like everything about the product. Ease of use, value, meeting all expectations. Most I like about the company has been the personalized help we have received on rare occasions we needed help.

I cannot think of anything I do not like about the product