SugarCRM

TeamSupport

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Ratings & Reviews

Overall Rating

3.80 / 5 (333)

4.46 / 5 (745)

Ease-of-Use

3.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

3.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

March 4, 2020

March 9, 2020

Pros/Cons

  • Pros

  • Love this CRM due to the fact it is so easy to use. The training really is self explanatory and I LOVE the reports it can run.

  • Very Easy to use. It can fill almost every need we need

  • Cons

  • Some of the features are a little generic and could be a little more updated with the times. Overall it is a good product.

  • Not the prettiest software to look at but gets the job done.

  • Pros

  • The fact that it is easy to use. Many functions that are very useful. Great features and not at all hard to get used to.

  • i like that it is easy to read, it is color-coded in a way that you can understand.

  • Cons

  • There have been a few problems recently that have negatively impacted the customer base, but they've been great at communicating their progress.

  • Iam satisfied with Teamsupport tool but the video quality where we record for customers view using Red button option is not good. I feel it should be of more quality.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

14 Recommendations

4 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots