Sunbird DCIM Software


Sunbird DCIM is a cloud-based IT asset management and data center infrastructure management (DCIM) solution for businesses of all sizes. It serves various industries, including healthcare, finance, industrial, technology and utilities. Core users of the software are IT professionals and data center facility managers. The key features of Sunbird DCIM are asset, capacity, connectivity, change, energy and environmental management.

Sunbird DCIM allows customers to manage their data centers with attention paid to constantly changing business needs. It provides data center optimization that also increases the lifecycle of physical assets.

The asset management module provides a real-time view of the components of the data center, which can include servers, storage, patch panels and networking equipment. The centralized database features all connection and capacity information and allows users to monitor resource usage. Sunbird DCIM also offers custom dashboards and workflow automation tools.

Sunbird DCIM is available on a monthly subscription basis that includes support through an online knowledge base, tutorials and live chat.

Connectivity
Connectivity

Connectivity

Energy management

Energy management

Reports

Reports

Cloning assets and cabinets

Cloning assets and cabinets

Card reader access control

Card reader access control

Supported Operating System(s):

Web browser (OS agnostic)



38 Reviews of Sunbird DCIM

Overall rating

4.5 / 5 stars

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Showing 1 - 20 of 38 reviews

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Hector from Lord Abbett

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Where was sunbird 15 years a go

I love it and customer service is grate

Pros

The 3D and how east it is to load servers on to rack

Cons

I have nothing bad to say about the software

Review Source: Capterra
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

It is easy to deploy

Pros

Without reading user manual, I was able to build the database quickly.

Cons

Easy to use. The pre-configured dashboards are useful and it is good to start using the software very quickly.

Review Source: Capterra

Lars from METRO | NOM

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

An awsome toolbox created by awsome people

Hard to get started in this tool but when you have the clue it is fantastic. BUT every manager who decides to have this tool should have in mind that this tool needs People and time to get it started and when it has started you may be Need a bit more time to Keep it running. We have learned so much concerning our own workflows in our datacenters and in my eyes it works great and I wouldn't change it for another DCIM tool, anyway. It worth every second and every cent we have spent on it and are still doing.

Pros

The deeper you dive into the dcTrack universe the bigger it seems to grow.
If you have internalised your own processes, this tool is indispensable for the administration of your own datacenters and each Piece of hardware built-in there.

Cons

Sometime I wish the tool could be cut down to our specific Needs but then we would have to ask ourselves what these needs are.
The complexity of the tool, which is of course just an image of reality, sometimes makes it difficult to start with it.

Review Source: Capterra

Scott from Lord Abbett

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Sunbird DCIM - Great software, Great service

Going from Excel spreadsheets to using Sunbird is awesome. We are now able to produce the required reports in minutes as opposed to hours. We are newer users of Sunbird but I am very happy we made the decision to work with them.

Pros

The software is very compact and even with a small learning curve easy to use. We installed Sunbird according to the provided instructions and performance has been great.

Best support I have seen in a long while for any software we use. You call or email and are instantly contacted back. People are very helpful even after talking to them multiple times a day.

Cons

The nature if DCIM software is very tedious and that is not a shot at Sunbird because it would be the same with any of the software you can buy.

Review Source: Capterra

Miguel from FIS

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Sunbird DCIM Review

We are able to make quick search for our Hardware inventory and the overall costs around it. We are able to Power Manage our Rack as well as to provide the necessary details of our environment to our Financial dept.

Pros

Easy to Configure, Great Customer Support.

Cons

The Map configuration is a little difficult to achieve out of the box

Review Source: Capterra
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Verified Reviewer

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Sunbird DCIM Product & Service Review 2018

I’ve been a customer of the Sunbird product DcTrack for over 7+ years originally on the team to evaluate a DCIM product for our company. The DcTrack product hands down fit our needs the Sunbird team jumped through hoops at our every request. Sunbird meet our needs and assisted with every part of the installation to migrating our existing data into the tool. Over the last 7+ years we have requested enhancements to the tool which were accepted and implemented no questions asked. The support staff is second to none at times we required 24x7 support never an issue Sunbird is there. I’m so impressed with Sunbird I would even consider a position with them.

Pros

Ease of use and navigation within the tool. The screens flow with all the information needed to perform any task.

Cons

N/A - haven't found anything bad within the tool

Review Source: Capterra
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Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Really easy to entry and collect data

An overview of all data centers and the components used there at a glance.

Pros

The possibility to import many devices, connections, racks and power connections via bulk import.
The spatial representation, the details at the rack view and the possibility to look at every single device.

Cons

If you have created a device provisionally which belongs to the group Network and you later select the right device and it belongs to the group Standard device, you cannot simply change it. So if you have a device from the network group you can only exchange it for another device from the network group.

Review Source: Capterra

John from Promedica Health Systems

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Much better than our former product, Nlyte - don't buy that....

Pros

Customer Support has awesome response time. dctrack and power iq are laid out in a logical way and just work

Cons

Would like to be able to "tweak" and handle more custom configuration, but the out of the box stuff is really pretty good.

Review Source: Capterra

Andrew from Paddy Power Betfair

Ease-of-use

Value for money

Customer support

Functionality

July 2018

After our "Proof of Concept" of Sunbird, we found this tool extremely flexible, and easy to use.

Very easy to use.

Pros

Any part of it can be completely customised to suit your needs, especially aspects such as the Dashboards in both dcTrack and PowerIQ. This provides us with great levels of detail and monitoring of our Data Centres.

Cons

We had certain "Workarounds" in place, in particular cabling between devices, compared to our original DCIM tool. But as mentioned above, Sunbird Support are very helpful. If you need something changed, then a Feature Request can be raised so Sunbird can look at adapting the tool.

Review Source: Capterra

Herzel from Alexandr Schneider

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Designing a new server room for customers and maintenance.

Pros

The software is easy to use, the information is accessible and clear.
Minimal mouse clicks.
Detailed reports

Cons

Almost nothing.
Software that is improved with each update.
Always add and improve.
Disadvantages corrected in new releases.

Review Source: Capterra

Fritz from dcimap Data Center Consulting GmbH

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Sunbird's software solutions are innovative and intuitive to use. A number of important functions ar

Excellent overview, timely warning, optimal reports - and all with little effort!

Pros

All in all a convincing offer. Product, licensing model, price, service, etc. convince in comparison with other solutions.

Cons

In the case of dcTrack, the licensing model for PCs should be extended in order to be able to map office units (PC, Printer, etc.) with the software beyond the data center (Racks/Cabinets).

Review Source: Capterra

Brian from DSV

Ease-of-use

Value for money

Customer support

Functionality

June 2018

World class support and easy to use

We have been in full control of all our datacenters word wide

Pros

The easy way to build our datacenters into dcTrack and the huge difference from spreadsheets to dcTrack. Provides a quick overview as well as being able to produce reports to several departments

Cons

Models library could be more correct and updated more often not only once a month. More pic to the 3D view.

Review Source: Capterra
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Well developed infrastructure management tool!

Pros

Very powerful tool for analytics and device management. We love using it to track power consumption per device and temperature/humidity in our data centers.

Cons

It took a while to get it configured and working the way we wanted it, but Sunbird was there to help us every step of the way and make sure we got the most out of their product.

Review Source: Capterra

Rob from Comcast

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Great tool for place and power planning, documentation of assets, data and power connections

Use it daily to document Data Center Power. Previously used it to document Data Center cabinets, assets, data and power connections, structured cabling. It is our source of truth for what's in the Data Centers and monitoring tool for temperature issues

Pros

dcTrack is easy to use in that setting it up to model a data center follows the physical process of actually setting up a data center. Using it to maintain documentation of assets' placement, data and power connections is easy and logical. It also provides for great monitoring of power utilization and temperature/humidity with its integration with Power IQ. And the customer support is excellent! You are treated like a partner.

Cons

dcTrack is mostly web-based but part of the functionality remains in an application called Classic View. This functionality is being migrated piece by piece, and a lot of it is accessible now from the web client. We look forward to the day when we no longer need to use Classic View as it is quite slow and it cannot be re-sized to see all of it at once without scrolling.

Review Source: Capterra

Dennis from Lockheed Martin

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

I'm excited to get to work everyday because I know I'm going to be working with DC Track!

The capability to utilize a single database to not only manage our data center racked assets but to also integrate with our incident and change management tool.

Pros

The support from Sunbird is beyond excellent. They're very quick to respond to inquiries and are always willing to provide whatever help we need.
The 3D visualization is awesome and uploading asset details is easy. I especially like the custom fields feature because I can add data unique to our data center.

Cons

Would like the capability to create drop-down select lists that auto-fill additional/relative fields such as Systems Administrator name and the contact information (email, desk/cell phone and manager details).

Review Source: Capterra

Jason from Nu Skin

Number of employees:  5,001-10,000 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2017

Sunbird allows me to keep an eye on the status of my systems.

I am able to easily view the power and climate status of all my PDU's.

Pros

Power IQ is very easy to use and quickly shows all desired data. The web page is very easy to setup and manage. Once the hardware is in place configuring the data on the network is easy to view and report on.

Cons

The look is very basic. I would like to see more new age view. The graphics are very early internet. This does not diminish the functionality of the software, it just looks clunky.

Review Source: Capterra

Dave from Comcast

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

June 2017

Deploying devices is so much easier to preform with 100% accuracy.

It organizes and centralizes information and it greatly aids in MACD

Pros

The many visualizations such as device, cabinet and floor plan (including 3D) are quite valuable to me. With the cabinet views, I can 'see' the best areas to place equipment within a cabinet without the need to be physically on site. Device views allows me to 'show' Installers where exactly the various device ports are located so they connect data cables correctly. The floor plan allows me to estimate distances so I can order cables of proper length. All of these views are invaluable to me since I support remote data centers.

Cons

That I still need to access Classic View to preform some functions. To be able to access data panel port information from the GUI is great and I cannot wait for functions like Lists and Connectors are moved there too.

Review Source: Capterra

Tony from Dow Jones

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2017

Sunbird DCIM products are user friendly and very scalable for large or small datacenter deployments!

we were able to do precise monthly charge-backs to clients for colocation services which was crucial to the client agreement. We have nice historical views of power usage as well for all our sites using intelligent rack PDU's and we even connected the DCIM to our power and cooling infrastructure for alert monitoring benefits. Don't have many cons, we've used the product for a few years now and it's a stable and reliable tool for our datacenter management team.

Pros

pricing was clear cut and scaled easily with license packs as needed. The tools are very intuitive and user friendly. We were up and running, tracking power in a few days.

Review Source: Capterra

Antonio from CDK Global

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2017

Great Software, excellent support team!

Pros

Ease of use, every new version is better than the last. support team help is great. the functionality between my devices (pdu's, crac unit's, Temperature sensors) is outstanding.

Review Source: Capterra

Mike from Hennepin County IT

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2017

Easy to get reports and see overall health of the data center in one page.

Get the ease of knowing how our data center is running at a glance. Can keep track of assets through out the organization without having to physically going to each asset.

Pros

Can set up and change settings easily without a lot of going back and forth through screens, which I had to do with other DCIM tools. Easy to navigate for the end user without needing a lot of training.

Cons

Depending on the manufacturer of an add on device I needed to purchase another interface to allow this to read the power.

Review Source: Capterra

Displaying 1 - 20 of 38 reviews