Tagove Software


 

Tagove is a customer relationship management (CRM) solution specializing in live chat. Key features include live video chat, voice call with screen sharing and co-browsing.

In Tagove’s live video chat, customers can choose either two-way or one-way video, meaning they can elect not to show their faces on video if they prefer. Tagove also includes a text chat feature, where users and customers can upload and share files with each other.

This solution provides one-click calling from users’ websites. Customers can reach agents directly at no cost to them. In Tagove, users can share their screens with customers, so they can help customers understand where they are encountering problems. The system also offers speech recognition capabilities as well as live call recording.

Tagove is priced per agent per month. Tagove can be accessed across all Web browsers, tablets and Android phones.

 

Tagove - Dashboard
 
  • Tagove - Dashboard
    Dashboard
  • Tagove - Chat windows
    Chat windows
  • Tagove - Visit log
    Visit log
  • Tagove - Visitor list
    Visitor list
  • Tagove - Chat windows
    Chat windows
  • Tagove - Visit duration
    Visit duration
Supported Operating System(s):
Web browser (OS agnostic)

18 Reviews of Tagove

Showing 1-18 of 18

 

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Sara from Samesurf, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Samesurf for Co-Browsing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Samesurf is an install and code-free co-browsing and real time cloud sharing technology that is successfully being leveraged for sales, support and collaboration within hundreds of SMB and Enterprise environments. Their patented solution can also serve as a non-intrusive, lag-free and ultra-secure alternative to screen sharing that enables an unlimited number of people to browse and interact with each other and the same content in real-time. Samesurf also empowers users to upload & share documents and videos, audio or video chat, annotate, screen share, record and pass control within shared content from any device or browser without installs or coding of any kind.

An early pioneer in the real time collaboration industry, Samesurf holds five USPTO patents relating to synchronized browsing of the web and mobile applications. Their partners and customers include (1) enterprise companies like Anthem, Cornerstone OnDemand and Docusign; (2) market leaders like Sapient and Accenture; and (3) a slew of innovative start-ups.

Cons

Samesurf is an install and code-free co-browsing and real time cloud sharing technology that is successfully being leveraged for sales, support and collaboration within hundreds of SMB and Enterprise environments. Their patented solution can also serve as a non-intrusive, lag-free and ultra-secure alternative to screen sharing that enables an unlimited number of people to browse and interact with each other and the same content in real-time. Samesurf also empowers users to upload & share documents and videos, audio or video chat, annotate, screen share, record and pass control within shared content from any device or browser without installs or coding of any kind.

An early pioneer in the real time collaboration industry, Samesurf holds five USPTO patents relating to synchronized browsing of the web and mobile applications. Their partners and customers include (1) enterprise companies like Anthem, Cornerstone OnDemand and Docusign; (2) market leaders like Sapient and Accenture; and (3) a slew of innovative start-ups.

Source: GetApp
 

Gunjan from Jagat Media
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Tagove A excellent collaborator

Product Quality

Product Quality
Quality

Love this tool! that really allows Smooth video chat on the browser.
Very simple to use and no installations required.
Will be a perfect tool for customer service, along with their other features like co browsing.
suggest everyone to try it out.

Source: GetApp
 

Sophia Number of employees: 51-200 employees Employees number: 51-200 employees

May 2016

May 2016

very useful tool for business!

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

Tagove is the ultimate platform for businesses to provide live video chat, voice call software with Screen sharing and co browsing. It is very easy to use and I think you might want to take training to use this soft because it’s very user friendly software to use.

Pros

The best features I have seen in this software are about video conferencing. It has an instant connection feature with high quality and you can record them without any other software installation.

Cons

I am using this software from last 6 months, but I have not faced any problem to use that. I know everything is not perfect in the world so please do availability in a mobile app.

Source: GetApp
 

Ram from Just Total Tech

May 2016

May 2016

Easy to use and very helpful for customer support

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Tagove is very easy to use and its very helpful for customer support. its have very good feature including co browsing and screen sharing. we always love these features.

Source: Capterra
 

Amrit from The Business Printers

May 2016

May 2016

An amazing new product! great for sales!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Allows us to contact our customers via video and voice which is really great! helps us to make more sales and solve any issues really quickly!

Source: Capterra
 

Amarnath

May 2016

May 2016

A really useful tool!

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

We were thinking of many ways to increase our sales online and we came across this and our team loves it!! We can engage with users like never before and build great rapport. If you are looking for the next step in customer engagement, this is great!

Pros

increase customer engagement, check how users are going through your website and also to increase sales and conversation.

Cons

Have not really had a bad experience yet, depending on internet connection the video can be really good or sometimes a little pixilated.

Source: GetApp
 

Manpreet from Wells Fargo
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2016

April 2016

Great for business!

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

Been using this for a while now, very easy and fantastic to use! Really good use to communicate with your online customers making sales and rapport is much more easier for us now. Our sales team is doing 30% more now!

Pros

Very good for increasing sales and providing more communication channels

Cons

Takes time to learn the dashboard a little.

Source: GetApp
 

Mayur

April 2016

April 2016

Best Live Chat Software

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

Tagove is the trouble-free platform to install and working very well. Most of the time, I am using co-browsing, live chat, and voice calls. Actually, the best thing of Tagove is it includes and video and voice call... Its two-way video chat is predictable form where the customer and support agent can both see and hear each other. It offers outstanding co-browsing features to help out representative’s support customers.

Pros

Tagove supports instant chat.
I haven’t found any trouble in the installation and the support was also great.
I really recommend this extension to all.

Cons

One missing feature of this is mobile apps. Nowadays mobile ready chat is a must, as we had talked with; they are coming up with this as well. And in 14 days free trial of their services, they only offer the basic package that just allows for live video chat, voice calls and text chat with co-browsing. Any other highly developed features Tagove has would only be made accessible with the paid Premium package.

Source: GetApp
 


April 2016

April 2016

Love it!

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

Thanks to Tagove who made my business customer relation good. I can provide my customers better service by using Live Chat Software. I am loving its Live Video Chat, Voice call, Text chat with Screen sharing and co-browsing solution within my website.

Definitely recommend to all.

Source: GetApp
 


April 2016

April 2016

Complete customer support

Ease-of-use

Product Quality

Ease-of-use
Usability
Product Quality
Quality

Tagove is the software where we can help our customer through co browsing and video chat live. Be we were doing all the meeting on all the different tools and it was completely nightmare to us.

Pros

we love everything.. mostly there new feature call voip calls.

Cons

We love it completely, I really don't know what is the pros.

Source: GetApp
 

Mahmoud from Upwork
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2016

April 2016

Great Software!

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

Tagove is excellent easy to use software that helps us engage with our customers much more. The best part in my experience about Tagove is the customer service. Laduram, the developer, is very fast with responding and answering questions. Thanks Tagove!

Pros

Great Software
Great Customer Service
What else could you ask for?

Cons

Tagove is great... none so far!

Source: GetApp
 

Sam from Self Employed
Number of employees: 1 employee Employees number: 1 employee

April 2016

April 2016

Great customer support platform

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

We were looking for a customer support platform which can help us to handle all queries coming from our customers. We have tried many, but most of them are providing single platforms like just live chat. Then we move forward and checked Tagove, which is quite amazing as they offer multi-channel support - video chat, call recording, viop, co-browsing and video conferencing, Now we dont need any other software. Thanks Tagove for availing great product.

Pros

Here are some of pros
- Multi-channel platform
- Competitive price
- Seamless customer support
- Amazing people

Cons

As far as cons is concern, we haven't seen any specific.

Source: GetApp
 

Vienna

April 2016

April 2016

Now I don't need any other software

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

Tagove provide everything that mostly we needed in customer support. voice chat with co browsing is perfect.
We always use video conferencing with screen share so everyone can talk and give their idea. Multiple people on screen sharing within our website is one of the best feature we love.

Pros

Video conference with screen sharing is one of the best feature we love and we using voip calling as well.

Cons

Don't know much on this but they might need to do mobile apps.

Source: GetApp
 

Sonal

April 2016

April 2016

Superb Live chat software

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

One of the best live chat software i ever found.. they provide lot more then what I was expected. video chat with co browsing in amazing that help us to provide better support

Pros

video chat, voice call with co browsing

Cons

need to do mobile apps

Source: GetApp
 

Tom

May 2016

May 2016

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support
Support
Source: GetApp
 

Vinson from Tagove
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2016

April 2016

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support
Support
Source: GetApp
 

Laduram from Tagove
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2016

April 2016

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support
Support
Source: GetApp
 


April 2016

April 2016

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support
Support
Source: GetApp