Basically, Tango provided my organization with a faster and automated means to reward our loyal customers. Before Tango, we usually sent our customers company souvenirs which our survey showed were not appreciated by some recipients. With Tango ,rewarded customers are provided a cash value reward which they can claim for a gift card of their choice. Thus putting the decision making process in their hands as against on our hands.

Primarily, I love the quality of customer service we got from the Tango team on the handful of times we have partnered with them on our quarterly customer loyalty reward programmes. They are always responsive and sometimes went out of their way to please, particularly customer representative She has always been awesome and as a customer service agent,I know when a fellow support agent in another organization is at the top of their game. Also I love the quality of help-desk support service they offered our rewarded customers ,ensuring we had no need to dedicate reward support duties to anybody in my team as such duties were already taken care of by the Tango's customer service. Functionality wise,I love how Tango offers our customers multiple options via which they can claim their reward,while also giving them months of grace periods during which they can claim their reward for a gift card.

For our customers in developing economies, they are only able to claim their rewards as a visa gift card mostly ie every other options available is unusable to them. Thus ,will be great if Tango can add more brands from developing economies into the list of brand gift cards which customers can claim their rewards for.

Able to quickly send rewards, either through bulk spreadsheet order or a few one off gift cards, total process takes around 5 mins. Easily able to resend gift cards to donors with tech issues, which is 90% of our 'customers'.

Some of the features are in a strange place to me, having the option to edit reward templates in the top right where user settings etc typically go is a strange choice to me. It doesn't really impact how I use the software though.

saves on time to not have to send a gift card to someone and on the purchase of the plastic.

most often when going to submit the dollar amount that you want on the gift card and then hit submit there is usually always and error that it can not be processed at this time. this can be frustrating when trying to reward individuals

Although it has limitations it will bring a big change to your company if you apply it in your real life. It will motivate your users to engage with your business. So I will recommend it to small businesses mostly.

I came to know about tango after giving a review to Capterra. They provided me with a gift card. I feel very lucky. They give gift cards based on the user's preference. If you want to take Starbucks as a gift, you can choose it. If you want virtual debit card. You can do so.

Before when I used tango, there was so many gift card option for my region. But now there are not so many options available to redeem. So I would recommend them to improve their gift card providing field.

My experience has been positive and convenient.

I like Tango in its entirety. Using this software has allowed; rewarding customers much easier.

I don’t dislike using this Tango software.

It has been an amazing experience since moving to Tango for our gift card distribution and I know our team is now much happier with not having to purchase and mail out gift cards like they used to.

It has greatly helped us to streamline our distribution of gift cards to employees whether that be for reaching service milestones, winning a contest or as a Christmas bonus. The amount of time savings is incredible as we sent several hundred gift cards together which normally would have taken several employees at least a day we now handle within an hour with one dedicated employee.

The only downside I have noticed about Tango is the catalog does differ between Canada and US. In Canada it would be great to see some additional vendors added as we do still occasionally have some employees give feedback that a store they were hoping to purchase from was not listed.

From the moment you land on Tango, its user-friendly interface welcomes you with an intuitive layout. The website's sleek design and easy navigation ensure that even those less tech-savvy can quickly find their way around. The homepage presents a well-organized repository of software reviews, ratings, and comparisons, allowing users to access the information they need without any unnecessary hassle.

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it is a great experience and i do not want to switch

i love that it is great way to manage all of the rewards for everyone

nothing at all at this time as I love this software

Iv had a great and rewarding time with tango services and plan to continue open opportunities of exploring the tango app

Tango has anf offers great review incentives and great customer service..timely and kindly there customer relations is a grade a perfect..

Iv yet to dislike tango..look forward to client services soon .and opportunities for customer relations and tango

Tango is really easy to use. I create gift cards for customers who have referal contacts for larger quantity sales.

I wish there was a way to reach customer service by phone.

Tango Card makes it simple to reward people. Tango Card's customer care is fantastic, and it's easy to send and earn rewards. Tango Card offers a variety of alternatives to choose from. Tango Card rewards are appealing to employees since they can choose the gift card they want. Tango Card has exceeded my expectations in every way.

Primarily, I appreciate the high level of customer care we received from the Tango team during the few times we collaborated on our quarterly customer loyalty award programs. They are constantly responsive and go out of their way to please, especially the customer service agent. She's always been fantastic, and as a customer service representative, I can tell when another company's support staff is on top of their game. Also, I appreciate the high quality of help-desk support they provided to our rewarded clients, meaning that we didn't have to delegate reward support chores to anyone in my team because Tango's customer service handled it all. System of flexible rewards There are many different types of gift cards to pick from. There are no issues with using Commendable customer service.

Our customers in emerging economies can usually only claim their rewards in the form of a visa gift card; all other choices are unavailable to them. As a result, it would be fantastic if Tango could expand its inventory of brand gift cards for which users may redeem their points to include more brands from developing nations. The only disadvantage is that when it comes to adding balance, it isn't very adjustable. Prepaid debit cards are tough to redeem.

Tango Cards provides e-gift cards of top merchants like Amazon and Starbucks which is really a way good method of rewarding someone for the work they did or as a gift, this thing impressed me a lot because it is really easy and convenient way of receiving rewards for the work I do for some websites. The other way by which Tango Cards provides reward is by giving them a Virtual Prepaid card that could be Visa or MasterCard, in my opinion this is the best way to receive rewards or gifts because we this card we can pay at online shopping sites, at restaurants, at café like Starbucks etc, and at so many other online or even offline sites and retailers. The Virtual Prepaid Card provided by them is really easy to use because they provide the Card number, expiry date and CVV/CVC which can be used to pay almost everywhere. These virtual cards also provide all the transaction history for a reference. Once when I bought something from a site, I was disappointed with the item I bought so I just simply returned it and asked for refund but I was afraid if I don't get the refund as it was a non-refundable card but still I got the refund and I used it somewhere else. This impressed me once again. The final thing which I liked the most is that as I live in India, some of the sites doesn't accept Visa Prepaid cards as a payment method and for overcoming this problem, Tango Cards gave me the option to choose the country then I got a MasterCard instead of a Visa card when I chose India.

The only thing I disliked about Tango Cards is that their Prepaid Visa/MasterCards can't be used to withdraw money, so everytime I have to use them to buy stuff or pay for store bills etc. If they introduce the option to withdraw money from the cards, it will definitely be an awesome idea.

It has all been said above.I am a user/ recipient of Tango E-Gift Card opportunities and I love it. Their Prepaid Solutions site allows you to create a secure digital wallet if you want. Some options (vary by state) never expire. Their phone support is VERY FRIENDLY and helpful. And you get to choose from a great array of stores and options. It feels nice to get those rewards. I'd recommend it to any business person who might implement concession rewards for their workers or general everyday gift giving desires.

I love the store and brand option on Tango. When I do small studies, or sometimes get praise in some of my job, I often get Thanked by receiving a Tango Gift Card redemption link. It is super fast (digital gift cards process in minutes) and very easy to navigate.

The ONLY think I truly dislike in this Gift Card reward software is that some Providers/ Clients have Tango limitations versus many who do not. What I am saying is Companies choose their list I gather and make their set of rules. One might let you get any E-Gift Card for the $5 starting minimum while others limit $5 to certain vendors and you can only get ( for example ) a digital Visa/MC after $50 versus $5. That isn't a Tango issue in my mind but I do dislike that and it does limit me if a Client or Job does it that way.

We use Tango to pay customers for completing surveys.

I like this program because you can pay multiple people at one time. You fill out a spreadsheet with all the names and payments, and then upload it. That feature is great.

There are a few things that could be improved with this program. It is clunky to use. You fill out a spreadsheet and upload to the website for payment to be sent to customers. If anything is even remotely off on your spreadsheet, payments will be delayed. There doesn't seem to be a consistent time of when payments to customers are made, as sometimes it is in a day or two and sometimes not for several days. Customer service and communication with this company is terrible! You cannot easily get ahold of anyone. You cannot call anyone, you have to email and a response can take days. Meanwhile customers are waiting for their payment and you have to field angry calls from them as you wait for Tango to respond. It doesn't seem worth it, might as well send out gift cards or do Paypal or something.

It has been a fabulous experience with Tango Card and unlike it's competitors where the rewards are limited to Amazon vouchers, Tango card offers a great deal of flexibility where it allows users to chose from multiple brands or stores. I have been using Tango card to reward my peers in the team as well.

The best part of Tango Cards is that it is widely accepted in many countries and caters to rewards for multiple currencies depending on which part of the globe you are. One of the salient features of the Tango Cards is it gives flexibility to it's receivers to choose gifts or rewards from various options.

One of the features where perhaps I would request Tango Card to enhance is to merge the balances of various cards into one card. This will enable users to have one tango card for all the rewards they have received.

enjoyable and interesting experience with the Tango application.

The app is user-friendly and easy to navigate.

not be accessible to users who do not have access to a smartphone

We love Tango as it easily allows us to reward and recognize success here at our Call Center. It also gives the employee the option of selecting from various venders which can truly impact someones life immediately.

There could be more localized vendors per location but understandable that there is not.

They were great. The onboarding team was very responsive. Sorry responded quickly.

It was easy to set up and configure. It runs very well. They have a great selection of cards. Everything works.

The only thing I think could be improved are organizing the email templates when you are selecting them in Salesforce and am additional permission set for a quasi admin to be able to set up new templates. Both of these are easy to work around.

Tango - Saves Times and User Friendly

Linking excel is more easy and convenient in Tango. It saves a time lot.A perfect user friendly tool

Need some more formatting and font tools so that it will be more valubale.

Recipients get to choose how they want to spend their reward value by selecting e-gift cards which will be delivered thru email.

There are times that I couldn't use the gift card in one instance. I had to re-do the process before the system authenticates the information provided.

It has been outstanding the great help is really making a difference in my day of life .

What I really enjoy about this this software is that it gives you the opportunity to reward those who find you joy digitally. Due to COVID19 we have been practicing social distancing and don’t have any touch contact with anybody . E- gift cards is really the way to go .

what i dislike sometimes about this software is that it has the tendency to not even be able to work or just not be redeemed-able

My overall experience was very good with tango service . its very helping for a marketing , ecommerce company . Where we need to send rewards sometime to motivate customers . sometime to onboard the customer . very helpful even organization wants to give gift to their employees on occasional basis .It is best tool for marketing ecommerce companies to onboard the customer and to improve the business

Tango card is using in my organization for marketing purpose . and to server occasional gift card to employees . it is great time saver . In the past it was difficult in our organization to deliver physical gift card to all employees and keeping track of this .This process was very cumbersome and difficult. I just need to submit an excel file to their team rest thing they take care themselves. best customer support from tango card. By using this we don't need to worry about currency conversion and all. they provide support on global level we can use there card anywhere as a gift card. I am very happy with there service.

Nothing to complain or disliking for tango card.it is awesome to use.

We are big on needing to get customer emails (a requirement from manufacturer) since more accounts and subscriptions of many kinds exist these days. Tango allows us to gather more emails from guests/customers when they know they also get something from the exchange.

I like how easy it is to use. Companies new to offering rewards or using links to give rewards will not be too intimidated with this. We always want to offer a gift/reward to our customers that they actually appreciate and want to use. Gone are the days of excitement getting tumblers and branded hats. A simple link to even a $5-$10 gift card excites more. We get WAY more engagement and participation with Tango than we did with other reward options.

Would love to see an option for Paypal. I see Paypal as a reward option for some other reward programs, and it is the best way for the recipient to really feel like they are getting cash since they can then deposit it into their bank account.

Overall my Experience with Tango Card has been more than satisfactory.

Not much scrolling is required and hence the ease of access is imporved a lot. It provides a simple on point experience to safe and secure means to make payments and track incentives.

As of now there havent been many disadvantages to the Tango card. Only restriction would be to use the gift card at limited places and options.