All TeamGram Reviews
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Brian
Verified reviewer
Public Safety, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Everything we expected and so much more
The few "problems" we did have we were able to work with the supprt team or our salesman Henrique and they were resolved. The support team is awesome, very knowledgeable and fast to respond. Even when we created our own problems they were willing to step and and correct our mistake in a very fast time frame. We looked at several other products and are so glad we decided to go with Teamgram, everyone loves it. Thank you Henrique and the entire Teamgram support team.
PROSWe work in a very challenging industry with many vendor and part numbers. The ease of uploading and updating price lists has been a huge advantage of software we prevously used. Also the team aspect of Teamgram is a great help for our sales team, everyone is on the same page and know what everyone else is working on. The shared information, contacts, quotes, sales etc is a great tool that helps everyone from sales to service to parts.
CONSThis is a hard one to answer as most of the problems we encountered were self inflicted and caused by us. The few "problems" we did have the support team and our salesperson worked with us and resolved or discovered a work around. We really don't have anything to say we liked the least.
Reason for choosing TeamGram
Teamgram offered all of the features we were looking for and more at a very affordable price point. When using the demo trial, the sales and support team were extremely helpful. We were hoping that this was not just a "to make the sale" tactic and we were extremely happy to see that this is the normal operating process for them. What you see from the start is what you get and we can tell you it actually got better after we purchased and started using the product.
Reasons for switching to TeamGram
We were using two different software providers, one for CRM and one for quoting. Neither offered the complete package and sometime we had software issues where the programs would not "talk" properly. We needed to find a all in one software package, that answer was Teamgram
Henrique
Education Management, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2021
Good tool for your money
Teamgram is a gem among the CRMs out there. It is cheap, sleek, extremely intuitive, and easy to use for anyone with non or tons of CRM experience.
PROSIt is inexpensive; it has great pre-canned features that you would pay a premium price in other larger tools. I use it for my personal business, which helps me manage my leads, customer interactions, opportunities, and forecasting. It has an awesome built-in proposal builder that saves me time when preparing proposals for my customers.
CONSThey could do something better about support, but everything comes with a price. Some of the features are over the top and could be simplified for a better customer experience.
Reason for choosing TeamGram
Value-added. The combination of price and features associated with the tool was a key factor for me.
Kelley
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed April 2018
Overall Very Useful Tool
I like all that it can do and find it useful with a sales team spread between 3 cities. The software is able to follow a project lead all the way through shipment of the product. The fact that it is cloud-based is a huge feature. The mobile app is excellent even though several of the features are not enabled and the screen looks different in the mobile format.
CONSIt does not seem to be stable since I have several times had it crash multiple times through active use. I wish that the threads or parts of the projects were easier to tie together no matter what screen you are in. There is no feature to auto-fill the cells even though some information is often repeated. I wish it had this feature. The duplication of the information is a time stinks.
Andrea
Verified reviewer
Individual & Family Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
Perfect for small teams
We have been using it for several years and it is very heavily utilized the help us stay organized. We are not a sales team so don't utilize all of the features but the ones we do use are very helpful.
PROSThis software is a lifesaver for our small team. We list tasks and can assign just ourselves or add anyone who may be able to help. We utilize a team approach so several people may be working on the same thing. Being able to write notes on tasks and the bar showing how complete the task is are also very helpful. We also try very hard to enter contacts so that everyone doesn't just hoard their own.
CONSAdding contacts is a little tedious. I have an app on my phone that takes a picture of a business card and filters all of the info into neat little categories. With TeamGram I have to first create a company then add a contact. We also tried the Incoming Calls feature for awhile and decided it wasn't a good fit for us because it required that everyone check the tab regularly. It would be more helpful to have an alert that a call came in. Instead, we reverted back to IM.
Murat
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Why we selected TeamGram as our CRM tool?
TeamGram has a very responsive and resourceful team that is fully committed to support our on-boarding. The tool is self-serving. Min training is required.
PROSWe're a small organization operating globally with regional offices in Toronto, Delaware, Dubai and Istanbul. We're searching for a CRM tool that is not cumbersome to implement and that we can operate globally with min overhead. After being introduced to TeamGram, we're up and running in less than 48 hours. TeamGram is a streamlined product that comes with intuitive and user-friendly UI. If you want agility and speed, do not have IT resources, TeamGram is the right tool.
CONSAt this moment, I do not have any negative comments.
Reasons for switching to TeamGram
Ease of use, intuitive UI.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
We know that our information is in safe hands.
I feel everything is in my hand with teamgram. During long business trips teamgram helps me to keep in touch with my company and know anything about what happens. we try several CRm programs, but we are sure that teamgram is the final stop for us. They are not giving us best service, but also improve and update application al the time.
PROSWe didn't realize how much effect TeamGram was making to our business until we looked at our yearly results. We use TeamGram with maximum performance.
CONSNo major cons, but I hope they add more department and company reporting details and a better looking reporting dashboard.
Andrea
Verified reviewer
Individual & Family Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Very convenient for small teams
We love TeamGram for coordinating tasks. It is super easy to use and allows everyone to keep on top of what needs to get done and what other people have completed.
CONSThe phone call section wasn't very helpful because phone messages don't show up on the tasks page which is what we tend to keep open. We were not good at checking this regularly throughout the day so we stopped using it.
Günhan
Verified reviewer
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
I strongly recommend Teamgram, we are very happy with it.
Very user friendly tool. Major positives, it's cloud based. We can use Teamgram from virtually anywhere with the mobile app.
CONSNo major negatives to mention so far. It would be nice to have some more customization options available.
Nedret
Verified reviewer
Management Consulting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Very happy with Teamgram. Strongly recommended.
Teamgram is easy to use with lots of features at an affordable price. Beautiful and very user friendly inteface.
CONSNo complaints or negatives. We are really happy to use Teamgram. Great, friendly support. Nice features.
Ozan Ozgur
Verified reviewer
Telecommunications, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2018
Good all-around CRM that does everything
productivity
PROSIt's a very well-rounded system at an affordable price. We love using it to build quote templates and send them out. Teamgram makes customer follow up easy, and their customer support team is very helpful too
CONSAdding more email features for quotes and templates would make a welcome addition to our work flow.
Sophie
Individual & Family Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2019
The To - Do List
It has helped us stream line our productivity to ensure nothing accidentally falls in the cracks.
PROSWe have been using this software as a company for several years now to help organize tasks that need to be done, share contact information, and keep track of phone messages. As a team we jokingly refer to it as the "to do list." As a supervisor I feel good knowing I can communicate the need of which tasks need to get done, and what the priority is all in one central place. Additionally, I like knowing when I get assigned to tasks, that it is something that needs to get done to help the team.
CONSI don't like that you can't prioritize or tag individuals in phone messages, so that they can get an alert. It is tedious to check that tab regularly to make sure no calls are missed.
Can Bulent
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
TeamGram is a very powerful tool for every sales organisation.
We manage our sales organisation and easily followup customers. Wherever we are, we reach all customer data in one place.
PROSWe are using TeamGram for sales management. Our sales cycle is so long so we should follow-up customer's each step and shouldn't forget what we have been speaking and what happened, what are they thinking etc. Quotes are so important for us as well. TeamGram gives us to do all things in one place. Very easy to use so sales team easily adapt to use it. TeamGram is a very powerful tool for every sales organisation.
CONSActually, we don't have special requirements but we know that this is not a final product. They are adding new features nearly every day.
Sophie
Individual & Family Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
I love TeamGram, it really helps our team stay organized which helps us better serve our consumers.
Our team stays more organized and on task. I feel that we pay better attention to the tasks at hand and are able to stay focused on our team approach and our mission of serving our consumers/community. I am certain that if a task is put on our team to do list, it won't fall through the cracks.
PROSThis software allows all parties to assign tasks, create memos, and record missed messages which really helps our small company focus on a team approach. By utilizing the team approach, we have been able to make our daily operations more efficient and use that saved time networking for our consumers.
CONSI don't have any negative feedback to offer. I think that the software fits the specific needs of the company.
Seyfi
Mechanical or Industrial Engineering, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Teamgram offers an almost limitless solution to your problems.
It's very easy to prepare proposals. You can easily follow up your customers. Teamgram sales and support team's are very professional, patient, and supportive.
CONSSalesperson based sales target definition feature. It's very easy to prepare proposals. You can easily follow up your customers. Teamgram sales and support team's are very professional, patient, and supportive.
Ozan
Consumer Goods, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2018
Great support team...
Needed help with setting up - the support team at Teamgam went above and beyond helping us out. Our quotes are now formatted beautifully and tracked properly. Our sales team also enjoys using the mobile app
CONSThe reporting feature is OK so far. More detailed sales reports and dashboards would be nice to have.
Anonymous
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
The most interactive software for doing customer follow up.
Teamgram has given us a very important advantage for our company. It is very easy to store the records of our customers' data and service provided, and even easier to access it.
CONSLead management could be better if they added more features like filtering our junk leads and being able to pull more lead information from the web
Uddhav
Financial Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
A simple and good tool for client Management
Nice experience, good supoort.
PROSThe platform is easy to use, I am Mutual Fund Distributor and using the platform client management and service to clients.
CONSNot applicable least or best, as total software is useful
seref
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Teamgram is simple and easy like facebook.
Following up with orders is easy, and managing relationships with customers has been better since using
CONSIt would be great to be able to define discounted rates for each individual customer instead of having to add it manually each time
George
Construction, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Does exactly what we want
Attention to detail. It has features that other software simply stays away from. It is a complete package and I do not need additional supporting apps to complete my work.
CONSNothing. If a glitch is found, I email support and it is remedied within a few hours. They are on their game and I hope they stay like that.
Alper
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2018
Best bang for your buck CRM
It's cheap, it's easy, and it gets the job done. We got rid of the last CRM because the interface was too complex and confusing, and the team had adoption issues. Lowest price performance ratio.
CONSLearning curve seemed a little bit steep for some of our team members. They were overwhelmed by all the features, especially the ones we didn't use. After we figure out how to deactivate sections we didn't need, it became faster for us to adapt.
Michael
Staffing and Recruiting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed January 2019
TeamGram Review
My experience with TeamGram has been pretty good. I only use it seldomly though.
PROSI love the ease of posting and completing a task.
CONSThe website is pretty simple and easy to use without much difficulty. I would like more features where we can customize the website.
Berke
Leisure, Travel & Tourism, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2021
Great data holder for out company
Overally easy to use and it is helping our company to keep datas in a place that everyone can reach.
PROSOur company have been using Teamgram for years. Almost having all our internal data sharing thru it. Easy tı use and easy to monitor.
CONSI mostly use it to fill out my annual leave notifications and montly checking the updates on certain suppliers. So from the parts i use i feel fine and dont have a bad thing to say .
SELDA
Furniture, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2018
Our team are very happy with using TeamGram. TeamGram meets our needs and expectations.
It is easy to use, beautiful in appearance and perfect for adding custom modules and fields. Whenever we need it, we get a very quick return from the support team
CONSNo major cons. Quote template needs to be modified.
Rhiannon
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2018
I used TeamGram for task management from other members of out team.
Easily see a task of things to do with plenty of space to explain needs. Able to give deadlines in the task as well as see all people playing a role in the project.
CONSI didnt like that you had to download a document in order to view it, it felt time consuming rather than being able to at least preview the document.
Merden
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Lots of customizations!
We like being able to customize the interface and make it our own. Also, the custom applications section has a lot of neat features that we've started using recently too.
CONSIt's again about customizations. Not a big issue, but you need to spend some time in the Control Panel to find out where everything is.