TeamSupport

Zendesk Sell

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Ratings & Reviews

Overall Rating

4.46 / 5 (743)

4.34 / 5 (119)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

February 21, 2020

January 27, 2020

Pros/Cons

  • Pros

  • The fact that it is easy to use. Many functions that are very useful. Great features and not at all hard to get used to.

  • Easy to use and navigate through to create cases/tasks/etc. Never had any issues using this software. I would recommend to other users.

  • Cons

  • There have been a few problems recently that have negatively impacted the customer base, but they've been great at communicating their progress.

  • Iam satisfied with Teamsupport tool but the video quality where we record for customers view using Red button option is not good. I feel it should be of more quality.

  • Pros

  • We love the app and the ease of use. It has been great for tracking sales and tasks associated with closing deals. It's also been great for ensuring collaboration and keeping everyone in the loop.

  • The sales process is great - you'll feel very welcomed. Their follow-up is consistent and they do a great job showcasing the full-featured product.

  • Cons

  • It's a young company so there are some glitches/kinks still being worked out which is understandable

  • - Sometimes too easy to change things that have been set by others - Contact uploading/downloading in .csv files is a bit of a pain at first, but not terrible to get used to.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2019

Number of times our advisors have recommended this product

(in the last 30 days)

7 Recommendations

212 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots