--- title: "The Mortgage Office Software Reviews, Demo & Pricing - 2026" description: "Review of The Mortgage Office Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/crm/the-mortgage-office-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Construction Accounting Software](https://www.softwareadvice.com/construction/accounting-job-costing-software-comparison/) / The Mortgage Office Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/the-mortgage-office-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/the-mortgage-office-profile/alternatives/) # The Mortgage Office Review Custom quote 1 plan Wondering if The Mortgage Office is right for your organization? Our Construction Accounting Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview The Mortgage Office 4.8 [(288)](https://www.softwareadvice.com/crm/the-mortgage-office-profile/reviews/) Pricing Pricing available upon request ### About The Mortgage Office The Mortgage Office is a loan servicing solution designed for companies of all sizes. It offers loan tracking, payment processing, document storage, workflow automation and reporting functionalities within a suite. The product is available both in cloud-based and on-premise deployment options and caters to hard-money lenders, loan servicers, note servicers, cities, municipalities, banks, credit unions and private lenders. The Mortgage Office features loan tracking, which allows users to track loan charges, interests and advances. Users can also assign multiple funding sources for loans and send automated emails for borrower bills and statements. The Mortgage Office features adjustable rate mortgage (ARM) tools, complies with the Real Estate Settlement Procedures Act (RESPA) and offers QuickBooks integration. This integration allows users to automatically export data and prepare accounting reports such as accounts payable, accounts receivable and bank reconciliation. Wondering if The Mortgage Office is right for your organization? Our Construction Accounting Software selection experts can help you in 15 minutes or less. ## The Mortgage Office User Interface ## Popular The Mortgage Office Alternatives Main Product The Mortgage Office 4.8 [(288)](https://www.softwareadvice.com/crm/the-mortgage-office-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.69Value for money - 4.78Customer support - 4.73Functionality Pricing Available upon request Get Price Alternative Product [HES LoanBox](https://www.softwareadvice.com/debt-collection/hes-loanbox-profile/) 4.9 [(36)](https://www.softwareadvice.com/debt-collection/hes-loanbox-profile/#reviews) Ratings Breakdown - 4.92Ease of use - 4.88Value for money - 4.97Customer support - 4.91Functionality Pricing Starting at $75000.00 per year Get Price Alternative Product [Mortgage Automator](https://www.softwareadvice.com/loan-origination/mortgage-automator-profile/) 4.9 [(116)](https://www.softwareadvice.com/loan-origination/mortgage-automator-profile/reviews/) Ratings Breakdown - 4.90Ease of use - 4.86Value for money - 4.90Customer support - 4.82Functionality Pricing Available upon request Get Price Alternative Product [timveroOS](https://www.softwareadvice.com/loan-servicing/timvero-core-profile/) 5.0 [(10)](https://www.softwareadvice.com/loan-servicing/timvero-core-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 4.89Value for money - 5.0Customer support - 4.90Functionality Pricing Starting at $3900.00 per month Get Price Alternative Product [Baseline](https://www.softwareadvice.com/loan-servicing/baseline-profile/) 4.9 [(10)](https://www.softwareadvice.com/loan-servicing/baseline-profile/#reviews) Ratings Breakdown - 4.90Ease of use - 4.80Value for money - 5.0Customer support - 4.80Functionality Pricing Starting at $995.00 per month Get Price Alternative Product [Fintech Market Core System](https://www.softwareadvice.com/loan-origination/fintech-market-core-system-profile/) 5.0 [(8)](https://www.softwareadvice.com/loan-origination/fintech-market-core-system-profile/#reviews) Ratings Breakdown - 4.63Ease of use - 4.88Value for money - 5.0Customer support - 4.88Functionality Pricing Starting at €4000.00 per month Get Price ## The Mortgage Office Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## The Mortgage Office Features - Popular features found in Construction Accounting Billing & Invoicing Document Management General Ledger Job Costing Mobile Access Multiple Projects Payroll Management Project Tracking Purchase Order Management Time & Expense Tracking - More features of The Mortgage Office Access Controls/Permissions Accounting Accounting Integration Accounts Payable Accounts Receivable ACH Payment Processing Activity Dashboard Activity Tracking Alerts/Notifications Amortization Schedule API Approval Process Control Asset Lifecycle Management Audit Trail Auto Loans Automated Decisioning/Underwriting Automatic Funds Distribution Borrower Management Business Loans Cash Flow Management Client Database Client Management Client Portal Collateral Tracking Commercial Mortgages Communication Management Compliance Management Configurable Workflow Construction Loans Contact Database Contact Management Credit Reporting CRM Customer Database Customer Management Customer Statements Customizable Branding Customizable Reports Customizable Templates Dashboard Data Import/Export Digital Signature Document Storage Electronic Applications Electronic Payments Electronic Signature Email Marketing Escrow Management Financial Analysis Financial Management For AEC Industry For Borrowers Government Loans HUD Settlement Statements Investor Management Lead Management Lender Search Loan Management Loan Origination Loan Portfolio Management Loan Processing Loan Servicing Marketing Automation Mortgages Multi-Branch Multi-Channel Communication Multi-Company Multi-Currency Online Applications Outsource Processing Payment Collection Payment Tracking Pipeline Management Pre-Qualification Pricing Management Promissory Notes Property Tax Management Real-Time Reporting Refinance Management Reminders Reporting/Analytics Reporting & Statistics Residential Mortgages Risk Assessment Risk Management Role-Based Permissions Rules-Based Workflow Scheduling Search/Filter Secure Data Storage Self Service Portal Status Tracking Student Loans Task Management Task Scheduling Template Management Third-Party Integrations Third Party Loan Origination Transaction History Visual Presentation Workflow Management ## The Mortgage Office Integrations Microsoft Word Integration rated undefined from -1 review QuickBooks Enterprise Integration rated undefined from -1 review QuickBooks Online Integration rated undefined from -1 review ## The Mortgage Office User Reviews ## The Mortgage Office customer ratings - Overall rating: 4.8/5 - Total reviews: 288 ### Rating distribution - 5 stars: 251 reviews (87%) - 4 stars: 28 reviews (10%) - 3 stars: 7 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 2 reviews (1%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.7/5 - Customer support: 4.8/5 - Functionality: 4.7/5 --- ### Long time user, first time reviewer. Stable, reliable tool. Strong support. Clean audits. - Overall rating: 5/5 - Reviewer: Anisa L. - Verified reviewer: Yes - Industry: Financial Services - Product usage: Used daily for more than 2 years - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered For what's out there, this tool works well. As far as I can see there is no holistic product that manages the lending side of a MIC, the capital side of a MIC, robust and standard accounting tasks (financial statement generation) and exempt market issuance. But this one works really well at getting me data that can be imported into the accounting system with minimal fuss and high accuracy. The more we use it and learn about it, the more time this tool creates for our MIC team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Really like the ability to save customize fields and save query views as spreadsheets. Really like the ability to save reports and letters as spreadsheets (or .pdfs through the platform vs. via print to .pdf menus). Good audit trails for reports, changes, statements, etc. We're now learning how to better manage dates to result in reports that balance to our accounting program -- pretty good. Would have loved to have known that sooner. Support team are on site with the company and are well informed as to how the platform works -- pretty decent turnaround time for a company on the other side of the continent. I have a healthy respect for the support team's skills and knowledge. #### Cons Would love to have a hosted customer wiki or bulletin board where users could share tips and tricks. Would love to receive an email weekly with tips and tricks, did-you-know, or other implementation hints. Would love more information about stuff like how custom fields are added to the merge field list in custom letters -- using for years and just learned this. Tell us more about the nuances for customization and let us talk to each other and I think you'll have users for life. --- ### Improve Loan Servicing and Processing - Overall rating: 4/5 - Reviewer: Michelle O. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered I am still in the beginning stages of using TMO. - The in-person training offered overall and close up (hands on) views of what the software can help us accomplish. Based on what I have experienced so far, I believe once fully implemented, TMO will be a key factor in improving our company's operations in the areas of loan processing and servicing. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros TMO's ability to organize data, create templates, and store documents all in one platform is very appealing (and important) to me. This will be a time saver and help produce smoother loan and servicing processes. #### Cons I am still in the beginning stages and have not fully implemented the TMO software. - At first, the extensive "menus" are a bit difficult to navigate, and it's easy to lose my place. I feel it would be helpful to have menu headings in "bold" (or stand out in another way) rather than just being accompanied by a drop down carrot. #### Reasons for switching to The Mortgage Office We are still in the process of switching. We've found that having data on one platform and documents stored in another, is not the most efficient way to get the job done. --- ### Great Product / Weak Service - Overall rating: 3/5 - Reviewer: Joshua A. - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2016 - Review source details: This review was submitted organically. No incentive was offered The sales pitch was outstanding. If you want to get someone on the phone from the sales team, boom - they're on. The software itself has been a godsend. We were doing all of our statements on Word and Excel, and we would spend ours getting everything right. As we've grown in size (we have over $150 million in loans outstanding now), we almost had no choice to buy software to help manage the behemoth we've become. We sampled some other cheaper software, but The Mortgage Office is clearly the best one out there. That doesn't mean it's perfect - I am not a big fan of the statements the software generates. For example, on an investor statement, the "interest paid in 2016" box at the top right of the statement shows the gross interest paid. I essentially want it to show the net interest paid (interest less servicing fees). There is an option to do that, but then the statement hides the servicing fees we charge our investors. I like to be transparent and show our investor what they are getting net, but also show them the servicing fees. To get this done The Mortgage Office wanted to charge huge sums of money to customize. I am also not a big fan of the investor statements in general, there are a lot of aesthetic issues that need to be fixed, but they refuse to do it unless I pay them. Regardless of the minor issues described above, the software is good and worth the money. My biggest gripe is with customer support. When you get the support team on the phone, they are incredibly polite and knowledgeable, and always solve my problems. I would give the 5 stars if I could. The reason I am giving them 2 stars is not because of them, they are great. They are just incredibly understaffed, and I've never gotten one of them on the phone. I have to leave a message, and they rarely get back to you same day. It usually takes 24-48 hours, which is just absurd in our business. I even told one of the owners that I am willing to pay a much higher monthly fee (it's about $175 per month for service) if they could staff properly and have people pick up the phone when you call. I would seriously pay about $500/month to make this possible. I am running a $150 million business, and I need to know that I can reach someone within minutes when I have a time sensitive question. This is the reason I would most likely not recommend this product. If they can resolve this issue I would give the company all 5 stars. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros Great tool to track loans, monitor loans, produce useful reports, produce borrower statements that are accurate, produces decent lender statements, the customer service reps are very helpful and knowledgeable, the software is relatively easy to use once you really study it. #### Cons IMPOSSIBLE TO GET CUSTOMER SUPPORT ON THE PHONE - PLEASE RAISE MONTHLY SERVICING FEE IN ORDER TO HIRE MORE STAFF. I WILL GLADLY PAY MORE IF I KNOW I CAN GET SOMEONE ON THE PHONE RIGHT AWAY TO ANSWER A TIME SENSITIVE QUESTION, AS OPPOSED TO WAITING 24-48 HOURS FOR A RESPONSE. --- ### TMO is wonderful - Overall rating: 5/5 - Reviewer: Nick B. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered It is a good company, and even more important (at least to me) the staff are friendly and easy to deal with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is so robust, but yet once you learn it so easy. #### Cons We are in Indiana and TMO is in California, I do not like the 3 hour difference when dealing with the help Desk. However, that being said TMO does a wonderful job getting back with me as soon as possible. Sometimes they send corrective emails before I even get into the office. #### Reasons for switching to The Mortgage Office The spreadsheets were getting way to lengthy and it was an extremely manual process --- ### Extraordinary - Overall rating: 5/5 - Reviewer: Erika T. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered Five star experience. TMO is like staying at a nice hotel. Your expectations are exceeded, you're met with exceptional customer service, and you're confident and comfortable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TMO takes away a lot of the manual work required with our previous software. Productivity is important to us. This automates, simplifies, and clarifies borrower payments, lender disbursements, escrow management. It's incredible. Integration was definitely a project but only because of our starting point. We were operating so chaotically to just get by. The support team was incredibly helpful and still is incredibly helpful. If I could only list one reason why I'm happy with TMO, it would be support. So responsive, so knowledgeable, and friendly. #### Cons Integration was definitely the most difficult part. The software we used before was absolutely the reason it was difficult. #### Reasons for choosing The Mortgage Office Eric, our salesman, was very knowledgeable and approachable (we ask A LOT of questions). We enjoyed the demo, the promises of support (this promise is being upheld greatly), and the professionalism of each team member we met. I really cannot say enough about the support team. They are wonderful. Each day that goes by, we look up and realize that we love TMO more and more. So many times we've said "how did we do this before?" It's astounding. Choose The Mortgage Office. It's so worth it. #### Reasons for switching to The Mortgage Office NoteSmith was great and cost effective when we were servicing a few notes, but as we've grown, we've needed more consistency and user-friendliness. --- ### Capterra Review - Overall rating: 5/5 - Reviewer: Jacqueline A. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered The overall experience has been excellent. TMO goes above and beyond to assist their clients with any questions they have. In addition, the staff is immensely knowledgeable and friendly, and they are always available and willing to help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I was especially impressed with the quality of the product. The Customer Service has been outstanding as they are extremely accommodating and helpful. #### Cons N/A - I can't say there are any Cons about TMO. All of the #### Reasons for switching to The Mortgage Office We needed a system that was live on the web so we can do everything in real time. We were also looking for a system that allowed us to have the ability to be capable of adding more information into the software to track our loans once they are closed. --- ### No software is perfect...but this one is pretty close....and the customer support is top notch! - Overall rating: 5/5 - Reviewer: Audrey M. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered We have had a huge time savings using The Mortgage Office. ACH file is automatically generated at the click of a button. Loan payment input is simple. Monthly reports to our Lenders are generated and emailed right from the system. In the past we needed to scan the reports and e-mail them to the right people using our old system. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software makes applying loan payments a breeze. We utilize ACH Express to remit monthly payments to our Lenders. That process is relatively easy. The creation of the NACHA file automatically by the system has saved us so much time. We used to have to manually load up that information, opening us up for human error. #### Cons The clickable items on the left had side of the home screen are a little clunky. We tend to use Tasks & Reports the most, and I find sometimes I have trouble finding it as it is a good way down the list and doesn't stand out. #### Reasons for switching to The Mortgage Office The customer support people at LoanLedger were horrible to work with. The treated us as if they didn't need our business. They were rude and not helpful. I complained several times to their management and nothing changed. In addition to the lack of support, there were too many glitches with their product. (which is why we were constantly calling for support!) --- ### Very happy with our new loan servicing software!! - Overall rating: 5/5 - Reviewer: Veniece F. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered HomesFund is very happy with the overall use, speed, and functionality of the software - and - it's in the cloud! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Setting up was fairly easy. The customer support team has my back on a daily basis on varied topics as I continue to build out the Loan Servicing system. They get back to me quickly and with great guidance and expertise. #### Cons Some of my uploads were not accepted; however, I'm sure there was a share of user error as part of the reason 😊 #### Reasons for switching to The Mortgage Office The previous software we'd used for 11 years was dated and not able to handle certain things like Escrow Analysis. Also, they are still a desktop version, possibly in transition this year or next. With that, I was unable to work from home. Now with TMO, I can!! --- ### TMO, all in one!!! - Overall rating: 5/5 - Reviewer: Marisol R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very satisfied with the program regarding loan servicing, reports, payments and more. TMO has been a very useful program. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TMO is super helpful with what we use it for, Loan Servicing! We use the online version which is very fast. If I ever get stuck in any way their customer support is always very helpful including the zoom video calls. It gets better as time passes since they update the program with new features. #### Cons it will be helpful if there is way to automatically count how many times a loan has been late. Also, the time on the reports is different as our central time, maybe there is a way of changing it. --- ### TMO experience - Overall rating: 5/5 - Reviewer: Heather M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience overall! Staff is more than helpful. I am able to get help as needed. The end of year tax option is amazing! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy process and helpful team. The training was good once I had a good understanding of what my company was looking for in the platform. #### Cons Would like to see a draw option for conventional loan product. Our loans do not fully fit in the construction product. --- Showing 1 - 10 of 288 Reviews [See All Reviews](https://www.softwareadvice.com/crm/the-mortgage-office-profile/reviews/) ## The Mortgage Office Popular Comparisons [HES LoanBox vs The Mortgage Office](https://www.softwareadvice.com/debt-collection/hes-loanbox-profile/vs/the-mortgage-office/)[Mortgage Automator vs The Mortgage Office](https://www.softwareadvice.com/loan-origination/mortgage-automator-profile/vs/the-mortgage-office/)[LoanPro vs The Mortgage Office](https://www.softwareadvice.com/loan-servicing/loanpro-profile/vs/the-mortgage-office/)[FileInvite vs The Mortgage Office](https://www.softwareadvice.com/electronic-signature/fileinvite-profile/vs/the-mortgage-office/) [Compare All Alternatives](https://www.softwareadvice.com/crm/the-mortgage-office-profile/alternatives/) ## Other Top Recommended Construction Accounting Software [Autodesk Forma](https://www.softwareadvice.com/construction/autodesk-construction-cloud-profile/) **4.3** (2212) Recently recommended **494** times [Procore](https://www.softwareadvice.com/construction/procore-profile/) **4.5** (2675) Recently recommended **374** times [Deltek ComputerEase](https://www.softwareadvice.com/construction/computerease-profile/) **4.2** (133) Recently recommended **302** times [Sage Construction Suite](https://www.softwareadvice.com/product/185440-Sage-Construction-Suite/) **4.0** (1061) Recently recommended **288** times Stuck Between Options? 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