# The Mortgage Office Software Reviews, Demo & Pricing - 2026

> Review of The Mortgage Office Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/crm/the-mortgage-office-profile

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The Mortgage Office

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Overview

[Reviews](https://www.softwareadvice.com/crm/the-mortgage-office-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/the-mortgage-office-profile/alternatives/)

# The Mortgage Office 2026: Benefits, Features & Pricing

Wondering if The Mortgage Office is right for your organization?

Our Construction Accounting Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

The Mortgage Office

4.8

[(285)](https://www.softwareadvice.com/crm/the-mortgage-office-profile/reviews/)

Pricing

Pricing available upon request

### About The Mortgage Office

The Mortgage Office is a loan servicing solution designed for companies of all sizes. It offers loan tracking, payment processing, document storage, workflow automation and reporting functionalities within a suite. The product is available both in cloud-based and on-premise deployment options and caters to hard-money lenders, loan servicers, note servicers, cities, municipalities, banks, credit unions and private lenders.

The Mortgage Office features loan tracking, which allows users to track loan charges, interests and advances. Users can also assign multiple funding sources for loans and send automated emails for borrower bills and statements.

The Mortgage Office features adjustable rate mortgage (ARM) tools, complies with the Real Estate Settlement Procedures Act (RESPA) and offers QuickBooks integration. This integration allows users to automatically export data and prepare accounting reports such as accounts payable, accounts receivable and bank reconciliation.

Wondering if The Mortgage Office is right for your organization?

Our Construction Accounting Software selection experts can help you in 15 minutes or less.

## The Mortgage Office User Interface

## Popular The Mortgage Office Alternatives

Main Product

The Mortgage Office

4.8

[(285)](https://www.softwareadvice.com/crm/the-mortgage-office-profile/reviews/)

Ratings Breakdown

-   4.73Ease of use
-   4.70Value for money
-   4.78Customer support
-   4.73Functionality

Pricing

Available upon request

Get Price

Alternative Product

[HES LoanBox](https://www.softwareadvice.com/debt-collection/hes-loanbox-profile/)

4.9

[(35)](https://www.softwareadvice.com/debt-collection/hes-loanbox-profile/#reviews)

Ratings Breakdown

-   4.91Ease of use
-   4.88Value for money
-   4.97Customer support
-   4.91Functionality

Pricing

Starting at $75000.00 per year

Get Price

Alternative Product

[Mortgage Automator](https://www.softwareadvice.com/loan-origination/mortgage-automator-profile/)

4.9

[(115)](https://www.softwareadvice.com/loan-origination/mortgage-automator-profile/reviews/)

Ratings Breakdown

-   4.90Ease of use
-   4.88Value for money
-   4.92Customer support
-   4.83Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Margill Loan Manager](https://www.softwareadvice.com/loan-servicing/margill-loan-manager-profile/)

4.8

[(48)](https://www.softwareadvice.com/loan-servicing/margill-loan-manager-profile/reviews/)

Ratings Breakdown

-   4.69Ease of use
-   4.82Value for money
-   4.91Customer support
-   4.64Functionality

Pricing

Starting at $325.00 per month

Get Price

Alternative Product

[Baseline](https://www.softwareadvice.com/loan-servicing/baseline-profile/)

4.9

[(10)](https://www.softwareadvice.com/loan-servicing/baseline-profile/#reviews)

Ratings Breakdown

-   4.90Ease of use
-   4.80Value for money
-   5.0Customer support
-   4.80Functionality

Pricing

Starting at $995.00 per month

Get Price

Alternative Product

[Fintech Market Core System](https://www.softwareadvice.com/loan-origination/fintech-market-core-system-profile/)

5.0

[(8)](https://www.softwareadvice.com/loan-origination/fintech-market-core-system-profile/#reviews)

Ratings Breakdown

-   4.63Ease of use
-   4.88Value for money
-   5.0Customer support
-   4.88Functionality

Pricing

Starting at €4000.00 per month

Get Price

## The Mortgage Office Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## The Mortgage Office Features

-   Popular features found in Construction Accounting
    
    Billing & Invoicing
    
    Document Management
    
    General Ledger
    
    Job Costing
    
    Mobile Access
    
    Multiple Projects
    
    Payroll Management
    
    Project Tracking
    
    Purchase Order Management
    
    Time & Expense Tracking
    
-   More features of The Mortgage Office
    
    Access Controls/Permissions
    
    Accounting
    
    Accounting Integration
    
    Accounts Payable
    
    Accounts Receivable
    
    ACH Payment Processing
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    Amortization Schedule
    
    API
    
    Approval Process Control
    
    Asset Lifecycle Management
    
    Audit Trail
    
    Auto Loans
    
    Automated Decisioning/Underwriting
    
    Automatic Funds Distribution
    
    Borrower Management
    
    Business Loans
    
    Cash Flow Management
    
    Client Database
    
    Client Management
    
    Client Portal
    
    Collateral Tracking
    
    Commercial Mortgages
    
    Communication Management
    
    Compliance Management
    
    Configurable Workflow
    
    Construction Loans
    
    Contact Database
    
    Contact Management
    
    Credit Reporting
    
    CRM
    
    Customer Database
    
    Customer Management
    
    Customer Statements
    
    Customizable Branding
    
    Customizable Reports
    
    Customizable Templates
    
    Dashboard
    
    Data Import/Export
    
    Digital Signature
    
    Document Storage
    
    Electronic Applications
    
    Electronic Payments
    
    Electronic Signature
    
    Email Marketing
    
    Escrow Management
    
    Financial Analysis
    
    Financial Management
    
    For AEC Industry
    
    For Borrowers
    
    Government Loans
    
    HUD Settlement Statements
    
    Investor Management
    
    Lead Management
    
    Lender Search
    
    Loan Management
    
    Loan Origination
    
    Loan Portfolio Management
    
    Loan Processing
    
    Loan Servicing
    
    Marketing Automation
    
    Mortgages
    
    Multi-Branch
    
    Multi-Channel Communication
    
    Multi-Company
    
    Multi-Currency
    
    Online Applications
    
    Outsource Processing
    
    Payment Collection
    
    Payment Tracking
    
    Pipeline Management
    
    Pre-Qualification
    
    Pricing Management
    
    Promissory Notes
    
    Property Tax Management
    
    Real-Time Reporting
    
    Refinance Management
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Residential Mortgages
    
    Risk Assessment
    
    Risk Management
    
    Role-Based Permissions
    
    Rules-Based Workflow
    
    Scheduling
    
    Search/Filter
    
    Secure Data Storage
    
    Self Service Portal
    
    Status Tracking
    
    Student Loans
    
    Task Management
    
    Task Scheduling
    
    Template Management
    
    Third-Party Integrations
    
    Third Party Loan Origination
    
    Transaction History
    
    Visual Presentation
    
    Workflow Management
    

## The Mortgage Office Integrations

Microsoft Word

Integration rated undefined from -1 review

QuickBooks Desktop

Integration rated undefined from -1 review

QuickBooks Enterprise

Integration rated undefined from -1 review

QuickBooks Online

Integration rated undefined from -1 review

## The Mortgage Office User Reviews

Overall Rating

4.8

Ratings Breakdown

5

87%

4

10%

3

2%

2

0%

1

1%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

4.8

Functionality

4.7

Sandra T.

Verified reviewer

Insurance

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2017

Complete & Powerful Software Program with add on Modules giving you options to expand your services.

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The software handles all aspects of Loan Servicing within the program. The integration of the different modules makes using the program seamless. I have used several Forms Design programs in the past and the Custom Letters & Reports program is well designed and extremely east to use.

Cons:

I have been involved in writing a custom Collection Program, integrating an Accounting Program with other Loan Servicing Software as well as using other Loan Servicing Software for 27+ years and by farm The Mortgage Office is the BEST. To answer your question what I like least about the program is that it is a Massive and covers every aspect of Loan Servicing; which makes it the BEST of programs.

Read More

JA

Jacqueline A.

Verified reviewer

Financial Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed August 2024

Capterra Review

5

The overall experience has been excellent. TMO goes above and beyond to assist their clients with any questions they have. In addition, the staff is immensely knowledgeable and friendly, and they are always available and willing to help.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I was especially impressed with the quality of the product. The Customer Service has been outstanding as they are extremely accommodating and helpful.

Cons:

N/A - I can't say there are any Cons about TMO. All of the

Reasons for switching to The Mortgage Office

We needed a system that was live on the web so we can do everything in real time. We were also looking for a system that allowed us to have the ability to be capable of adding more information into the software to track our loans once they are closed.

Read More

JA

Joshua A.

Real Estate

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed July 2016

Great Product / Weak Service

3

The sales pitch was outstanding. If you want to get someone on the phone from the sales team, boom - they're on. The software itself has been a godsend. We were doing all of our statements on Word and Excel, and we would spend ours getting everything right. As we've grown in size (we have over $150 million in loans outstanding now), we almost had no choice to buy software to help manage the behemoth we've become. We sampled some other cheaper software, but The Mortgage Office is clearly the best one out there. That doesn't mean it's perfect - I am not a big fan of the statements the software generates. For example, on an investor statement, the "interest paid in 2016" box at the top right of the statement shows the gross interest paid. I essentially want it to show the net interest paid (interest less servicing fees). There is an option to do that, but then the statement hides the servicing fees we charge our investors. I like to be transparent and show our investor what they are getting net, but also show them the servicing fees. To get this done The Mortgage Office wanted to charge huge sums of money to customize. I am also not a big fan of the investor statements in general, there are a lot of aesthetic issues that need to be fixed, but they refuse to do it unless I pay them. Regardless of the minor issues described above, the software is good and worth the money. My biggest gripe is with customer support. When you get the support team on the phone, they are incredibly polite and knowledgeable, and always solve my problems. I would give the 5 stars if I could. The reason I am giving them 2 stars is not because of them, they are great. They are just incredibly understaffed, and I've never gotten one of them on the phone. I have to leave a message, and they rarely get back to you same day. It usually takes 24-48 hours, which is just absurd in our business. I even told one of the owners that I am willing to pay a much higher monthly fee (it's about $175 per month for service) if they could staff properly and have people pick up the phone when you call. I would seriously pay about $500/month to make this possible. I am running a $150 million business, and I need to know that I can reach someone within minutes when I have a time sensitive question. This is the reason I would most likely not recommend this product. If they can resolve this issue I would give the company all 5 stars.

Ratings Breakdown

3

Ease of use

3

Value for money

2

Customer support

5

Functionality

Pros:

Great tool to track loans, monitor loans, produce useful reports, produce borrower statements that are accurate, produces decent lender statements, the customer service reps are very helpful and knowledgeable, the software is relatively easy to use once you really study it.

Cons:

IMPOSSIBLE TO GET CUSTOMER SUPPORT ON THE PHONE - PLEASE RAISE MONTHLY SERVICING FEE IN ORDER TO HIRE MORE STAFF. I WILL GLADLY PAY MORE IF I KNOW I CAN GET SOMEONE ON THE PHONE RIGHT AWAY TO ANSWER A TIME SENSITIVE QUESTION, AS OPPOSED TO WAITING 24-48 HOURS FOR A RESPONSE.

Read More

PA

Pam A.

Verified reviewer

Financial Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed August 2024

TMO- the way to go in Mortgage Software

5

Great, the staff was very welcoming and helpful

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Easy to use and TMO is very supportive. The facility was very nice and the presentation was informative.

Cons:

I have no cons at this time, all looking good

Reasons for switching to The Mortgage Office

To make loan servicing easier and more convenient to our borrowers

Read More

MR

Marisol R.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Reviewed October 2025

TMO, all in one!!!

5

Very satisfied with the program regarding loan servicing, reports, payments and more. TMO has been a very useful program.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

TMO is super helpful with what we use it for, Loan Servicing! We use the online version which is very fast. If I ever get stuck in any way their customer support is always very helpful including the zoom video calls. It gets better as time passes since they update the program with new features.

Cons:

it will be helpful if there is way to automatically count how many times a loan has been late. Also, the time on the reports is different as our central time, maybe there is a way of changing it.

Read More

HM

Heather M.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 2 years

Reviewed December 2025

TMO experience

5

Great experience overall! Staff is more than helpful. I am able to get help as needed. The end of year tax option is amazing!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Easy process and helpful team. The training was good once I had a good understanding of what my company was looking for in the platform.

Cons:

Would like to see a draw option for conventional loan product. Our loans do not fully fit in the construction product.

Read More

LB

Lee B.

Verified reviewer

Banking

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2025

The Mortage Office gets it done!

5

I went to their office in 2014 for training after working with the program for a few weeks, asking LOTS of questions. Everyone has been wonderful ever since. 90% of the time any questions are answered in less than 24 hours (TMO is west coast, I am east) and often in less time. When I put in subject line it's urgent, they get back to me even quicker. It was only an hour today!!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It's a good program and works well for all we need from it.

Cons:

It's not always intuitive . . . but hey, that may just be me! But once I know, I know!

Read More

NA

Nasreen A.

Verified reviewer

Construction

51-200 employees

Used monthly for less than 2 years

Reviewed December 2025

Excellent System

5

This system is resolving purpose of our mortgage finance. Loans can be processed, very secured in terms of data breeching.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

User Friendly system and easy to access in terms of features and functionality, tope of that excellent customer support.

Cons:

None from our end. The only part is customization which is required most of the time. Reports are not easy to build.

Read More

KS

Kara S.

Verified reviewer

Banking

11-50 employees

Used daily for less than 2 years

Review source

Reviewed November 2024

Kara's Reveiw

4

During the seminar for LO I really got a great inside look at TMO's training and educational tutorials. It was great to meet all of the faces behind the software we use every day. My overall Experience with TMO has been quite good, and continues to become better as the staff creates a more user friendly experience for us.

Ratings Breakdown

5

Ease of use

5

Customer support

4

Functionality

Pros:

What I liked mostly about TMO is that it produces paperwork quickly for me to do disclosures. It's easy to find accounts based on the search bar provided, and that we can create templates for data entry which make it quicker and more efficient to input.

Cons:

The difficulties we have had at Val-Chris are more about TMO "thinking" a bit too long sometimes, and definitely the communication with staff in the beginning. I think as time goes on overall it has improved tremendously.

Read More

AA

Angel A.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2024

TMO was a great addition to our Business

5

We have used TMO for several years now and love it. The support team is amazing also!! If they don't know the answer they will find out and get back to you!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

We love that we are able to upload our loan docs and use them with the software. It has made our life so much easier on the front end of our loans. Then we can move right into servicing them in the same system.

Cons:

We are just moving to the online system from the desktop version. I don't really have anything we don't like; we are just on a learning curve, and it's a little different in some ways.

Read More

Showing 1 - 10 of 285 Reviews

[See All Reviews](https://www.softwareadvice.com/crm/the-mortgage-office-profile/reviews/)

## The Mortgage Office Popular Comparisons

[HES LoanBox vs The Mortgage Office](https://www.softwareadvice.com/debt-collection/hes-loanbox-profile/vs/the-mortgage-office/)[Mortgage Automator vs The Mortgage Office](https://www.softwareadvice.com/loan-origination/mortgage-automator-profile/vs/the-mortgage-office/)[Margill Loan Manager vs The Mortgage Office](https://www.softwareadvice.com/loan-servicing/margill-loan-manager-profile/vs/the-mortgage-office/)

[Compare All Alternatives](https://www.softwareadvice.com/crm/the-mortgage-office-profile/alternatives/)

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