Tidio Chat Software


Tidio Chat is a cloud-based live chat platform suitable for integration into any company’s website. It includes a customizable interface that lets companies make their live chat interface match the look and feel of their existing online assets. Additionally, it includes support for over 140 languages.

Tidio Chat is mobile compatible, which ensures that customers on mobile devices don’t have any of the problems commonly encountered when live chatting on devices with small screens. If no agents or employees are available, users can leave “offline messages.” And, with use of a Google Chrome plugin, Tidio Chat lets companies receive immediate notifications of any pending offline messages.

Tidio Chat is a cloud-based platform that supports integration with leading business applications such as, eCommerce, Email Marketing and CRM software. It is available in two license tiers, Basic and Pro, both available on a monthly subscription basis.

Active users
Active users
Active users
Appearance
Appearance
Apps
Apps
Automatic messages
Automatic messages
Chat pop-up
Chat pop-up
Connect with devices
Connect with devices

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8



36 Reviews of Tidio Chat

Overall rating

4.5 / 5 stars

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Femi from Lawrencia Consulting

Specialty:  Consulting

Number of employees:  2-10 employees

Ease-of-use

Functionality

October 2018

Essential Plugin

Pros

Tidio is very easy to set-up and you can automate tailored responses for your customers. At a cost of zero [You pay for some premium features], you can't go wrong

Cons

I personally don't like the fact that you need to input your email before chatting on a website, it feels like you are about to spam the customer. Also very prone to bugs

Review Source

Tim from Rentals Marketing

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

The best chat tool plugin for my WordPress websites.

Pros

I am using the free tool currently for some of my websites and it works perfectly.
The IOS app is great, this way you can receive live notifications and chat with customers from wherever you are.
The auto messaging helps out when your not available, especially helpful when not having 24/7 customer service.
The free tool is great

Cons

Totally understandable however the free version is limited in some ways. Still, I couldn't ask for more options as in my case the free subscription is already sufficient.

Response: