Touchpoint MX Software

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About Touchpoint MX

Empower employees and teams of any size to take on personalised, digital marketing communications using our intuitive marketing automation platform. Touchpoint MX's powerful dashboarding and reporting functions make email, database capture, remarketing, and loyalty easy. Designed for beginners, agencies, and marketing professionals alike, TouchpointMX can be either a self-service or fully managed marketing platform. Give customers a personal experience, not a broadcast. When everything about your communications with your customers becomes more personal and intuitive, engagement happens. Touchpoint MX is a powerful user-friendly marketing automation platform for measurable omnichannel digital marketing. Offer digital marketing support with a difference. Get the most...
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Touchpoint MX User Reviews

OVERALL RATING

Showing 1 review

User Profile

Shehan

Glasshouse Digital

Verified reviewer

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed September 2018

Great platform and extremely easy to use + Outstanding customer support - Highly Recommend it.

As it is SaaS, the software is always ready for action. Simple and easy to use. Always in the forefront of collaborative customer engagement and team is always ready to help which is extremely important to us.

Pros

The Touchpoint Group have been an absolute pleasure to work with. They have been open and honest and always think with a collaborative customer-centric focus in mind. It has been a pleasure working with Touchpoint Group to solve any issues with no runaround or hidden agenda's. For a full suite of digital marketing options and a responsive team, look no further than the Touchpoint Group. They are a true omnichannel platform that takes valuable customers on a segmented and personalised journey through email, SMS to mobile. They are also experts in Digital Survey's, Gamification, Employee promotions and Loyalty programs. It is fantastic to have a single view of the customer and their behaviours so we can market off the back of that so the message has true meaning.

Cons

Nothing at this stage - Much of the feedback that has been provided have been implemented into the platform or included within the road map.