Tubular Software


Tubular is a cloud-based customer relationship management platform that assists users in creating and managing tasks from different sources. It features reports and forecasting, integration, collaboration, gamification, task management, call logs and label customization.

Tubular helps users manage new leads across multiple campaigns through email marketing, web contact forms and more. Users can also check call activity in order to review calls and check lead progress.

The reports and forecasting feature helps users analyze trends in order to target relevant customers. Users can share their feedback with colleagues through the system. The tool integrates with Mailchimp, Autopilot, Typeform and more.



30 Reviews of Tubular

Overall rating

5.00 / 5 stars

Filters:

Showing 1 - 20 of 30 reviews

January 2019

Ed from Demo Solutions

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Great platform, easy UI, amazing support

I spent quite a bit of time evaluating small business CRM platforms, but once I found Tubular, it was an easy choice. The platform is easy to use, and has enough features without being bloated. My favorite feature is DNA/lead finder, which autofills contact information and also finds prospect email addresses, and is unheard of at Tubular's price point. The primary reason I chose Tubular was the customer service. The co-founders of the company, are almost always available via instant chat through the app (or on the Tubular website). They are incredibly responsive and helpful, and they take the time to understand individual requirements and objectives. In a space that feels like there are infinite vendors, the two of them provide a personalized customer experience that is unlike any other vendor in the space.

Pros

Incredible customer support, DNA/lead finder is a game changer, slick UI, easy to use

Cons

No Quickbooks integration (I know it's coming)

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Tubular Data is the best Data!

To really understand the performance of a video starts with Tubular..in order to grow your business you have to understand your audience and Tubular gives you all the tools to do that which is invaluable in today's digital world.

Pros

The data doesn't compare to other platforms out there.

Cons

Can't really say anything negative they are the top in the industry.

December 2018

Kristine from Property Protect

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Simple and easy to navigate

Our team tried several platforms before signing on with Tubular and happy to have found them. Filtering through Deals is the most useful thing in the app.

Pros

Tubular's easy to use design works really great for a start up like ours. Adding leads and updating the sales stages is a breeze. The bcc email function works great too. And as any inside sales person can attest, if this process takes a lot of time...I probably won't use it long term.

Cons

I wish Tubular would add a way to segment B2B vs B2C customers beyond tagging but hopefully they will in the future.

November 2018

Kate from Property Protect

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Affordable and efficient CRM for startup companies

As a small startup team whose growing rapidly we appreciate the value along with the packaged features that Tubular offers. We are looking forward to growing with them!

Pros

Tubular for the win! We test drove three small business CRM's simultaneously: Pipedrive, Tubular and Hubspot. I had my assistant set up our account on all three because I was interested to see how easy the user onboarding and adoption would be as we will be hiring more staff soon who may or may not have CRM experience.

By far Tubular was the easiest to create our company profile, import prospect records and set up our sales pipeline stages and probabilities. We were up and running in about an hour. Pipedrive was ok but some of the features didn't align with our particular business model. Hubspot took too long to set up (we stopped before completing it) and really just resulted in ala carte subscription frustration where they sell you on all the fancy things it can do upfront but once you get into the system you 1) have to pay more to add those feature sets on, 2) need to hire someone just to run Hubspot.

Cons

There were some integrations that we didn't know Tubular already had and we had to chat with support to find. However, I wouldn't say this is necessarily a con as they were quick to show us where to find them in the settings.

Response from Tubular of Tubular

Replied December 2018

Hi Kate, Thanks for the review ! We are loving having Property Protect onboard ! And there are so many new exciting features coming in the next few months. We'll be sure to make our integrations a little easier for people to find in the future too.

August 2018

Michael Paul from YSN

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Ready to help at every step.

Overall, my experience has been fantastic. Customer support, largely, have been over-the-top helpful in answering questions I have had. Further, Rep understands the growing pains we are having and has been ready and willing with suggestions and advice. I'm looking forward to growing with Tubular and I'm excited for some of the new features they have coming. Thanks Tubular!

Pros

I love the clean user interface, the ability to create task templates, and to quickly see our sales pipline with revenue.

Cons

I've had some trouble making outgoing emails from the interface, but luckily they have a custom email and code I can drop in the Cc portion from my own email client that auto-imports the communication into a Deal's timeline. So, all good.

June 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2018

Easy and enjoyable to use, easy to understand software

Pros

The simple, visual representation of the pipeline coupled with the fact that the deal stage is decoupled from the probability are key. This may sound minor, but for me it is absolutely crucial. I also love the weighted funnel.

Cons

There are a couple of features I could benefit from that it doesn't have - but these are minor and the constraints mean I spend less time messing around in the software and more time on the pipeline.

May 2018

David from LaunchX: High School Entrepreneurship Programs

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

From the moment we signed up for Tubular and started using it, it became second nature.

One place to see where all our projects are and a comprehensive client management tool on top!

Pros

The slick user interface is so refreshing compared to everything else out there - it does so much but doesn't feel like a chore to learn.

Cons

We feel the search could be improved as it doesn't find some projects based on titles and we would like to update the state of the deals from the ios app.

April 2018

John from THREAD research

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2018

Simple, focused software focused on moving sales steps forward for us

Pros

I have used Tubular for over a year now with every feature improving our company's business development process. Compared to our previous experience with CRM tools, I have really enjoyed the speed of use, overall experience and ability to move the important steps forward in our sales process.

Cons

The reporting tool continues to develop and get better, but not every report we need is available just yet. Tubular released two new reports just this week that automated further for us so excited to see this move forward.

April 2018

Abby from Fifteen Design

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Excellent sales funnel tool!

Pros

Makes everything really easy to track and it's straight forward to update. Really easy to manage alongside any internal systems.

Cons

Having to open a web browser to use. But the team have informed me on how to download an app so I will be doing that ASAP.

December 2017

Jenn from kitestring creative marketing + design

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

Fantastic - great onboarding. The interface and functionality itself really work for our agency.

Pros

As an agency, our staff just won't use software if it isn't easy to use and pleasant to look at. Tubular does both of these things. The features that are built in really make the data used for planning and I love the 'DNA' feature to reduce some of the manual inputs. A really intelligent solution!

Cons

Some of the features are buried a bit. Really, not a con because it provides a very clean, intuitive interface. I would highly recommend the demo to take full advantage of all of its offerings.

October 2017

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2017

One of the best designed CRMs on the market.

Helped our clients sales team grow rapidly and convert better with a great system.

Pros

- Easy to use.
- Great support.
- Clean design.
- Plugs in great with additional services such as AutopilotHQ

Cons

- Round robin feature would be great for some users.
- Zapier integration could been more feature rich.

Response from Tubular of Tubular

Replied October 2017

Thank you for your review ! We are working harder than ever on new features and to keep all our users really excited about what's in our pipeline. Sean & Tubular Team : )

July 2017

Aaron from ASK

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

Fantastic product, great execution

Pros

Tubular was BUILT for creatives to help forecast revenue and manage leads. The interface is gorgeous, tons of options, but it also keeps things simple and easy to navigate and customize. The customer support is quick, responsive and incredibly helpful. Plus the price point is great.

Cons

No email integration (yet). I think they are thinking about implementing this at some point. This would be helpful to keep track of email conversations.

June 2017

Michael from Homefarm

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2017

A great piece of software. Affordable and easy to use. A good ROI for our startup.

Pros

Managing our contacts and potential sales was proving difficult and time consuming before. But, we've recently started using Tubular and its really helped us The thing I like about Tubular is, it takes such little time to update my deals, tasks and leads. Now I have an up-to-date sales platform and I get to do all my normal operational jobs as CEO.

Cons

As a relatively new piece of software there are updates made from time to time which means minor points of learning from time to time - but the updates/changes are always improvements which I commend.

June 2017

Adam from TP3 Global

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2017

We had a big problem with CRMs that took a long time from Sales. Tubular works quick and perfect.

Our sales team just didn't update other CRMs we used. This made tracking deals impossible, and their productivity decreased. With Tubular, because it's only a few seconds to do something, and so nicely organised, we are always up to date, and productivity has never been better. It's hard to put disliked things of Tubular. This is because yes, sometimes things may not work at first, but the support team sorts everything out so fast, you just can't stay mad at them.

Pros

Ease of use. It's so quick, even our busiest sales guys can just pop an update, and we can properly analyse performance. But perhaps even more impressive is that on multiple occasions, Tubular guys took the time to listen to feedback directly, and implement changes as we needed them. Very adaptive, very easy to use, and great value at such a low cost.

March 2017

Pat from Optim Insights

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2017

Completely in love

It is such an intuitive system, give the team full visibility of the sales pipeline, and once you start creating deals, it becomes so addictive!

March 2017

Jiawen from ex-big 4

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2017

Great tool for managing sales.

Excellent visualisation tool for deal tracking, very easy to use. Highly recommend for anyone who thinks sales pipeline is a mess ! Think again and use Tubular.

March 2017

Alexis from Annection

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2017

Sales software that doesn't break the bank.

Discovered Tubular after being fed up with salesforce and adamant that there was a more affordable solution out there. I was pleasantly surprised when I discovered that the user experience was 10x better than that of previous platforms I had used.

Pros

The features and ease of use

March 2017

Charlie from Annection

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2017

Easy/Well Priced/ Kinda fun actually

Once I got my deal flow on there I found myself looking forward moving things along the pipeline. This is down to the colorful design and ease of use and is why this has become my go to place for managing any and all deal flow.

Response from Tubular of Tubular

Replied March 2017

Hi Charlie, Thanks for the feedback, we are really please to hear that you're not only enjoying using the platform but it's fun too !

December 2016

Alan from Shopatron

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2016

Finally an Incredibly Easy to Use Sales Software

I've used a different software most of my career the problem is we have employees spending 20-30% of their time just setting, booking, and scheduling deals in it. Tubular is a dream compared to it, hop in update the status of your deal, but in an intuitive easy to use program that allows everyone on the team from the new sales guy to the CEO to see the status of your deals. Fast, beautifully designed, and a great team to work with!

December 2016

Chris from ELW Global

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2016

Use for all Sales departments inter company

Tubular is a great piece of software and cost effective. We have rolled out Tubular across our R+D and sales department with great success and minimum friction. I would recommend Tubular to anyone who wants to create efficiency within their sales teams.

Pros

Real-time support took days rather than months for staff to understand and get on board. Prevents task duplication inter-company.

Cons

None to speak of if I consider the nightmare I had implementing a project management system across the company.