# Umnico Software Reviews, Demo & Pricing - 2026 > Review of Umnico Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/umnico-profile --- [Home](https://www.softwareadvice.com/) / [Customer Communications Management Software](https://www.softwareadvice.com/customer-communications-mngt/) / Umnico Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Umnico 2026: Benefits, Features & Pricing Wondering if Umnico is right for your organization? Our Customer Communications Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Umnico 4.7 [(6)](https://www.softwareadvice.com/crm/umnico-profile/#reviews) Pricing Starting at $7.00 per month ### About Umnico Umnico is a powerful omnichannel communication tool for enhancing customer service and boosting sales. It develops the greatest chat rooms and IM services for customer support. Without adding more personnel, it sells more with the same amount of traffic. The programme responds to all incoming messages more quickly and effectively. Users of the software can use social media to find new consumers worldwide. Wondering if Umnico is right for your organization? Our Customer Communications Management Software selection experts can help you in 15 minutes or less. ## Umnico User Interface ## Popular Umnico Alternatives Main Product Umnico 4.7 [(6)](https://www.softwareadvice.com/crm/umnico-profile/#reviews) Ratings Breakdown - 4.50Ease of use - 4.40Value for money - 4.33Customer support - 4.17Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(993)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 4.16Value for money - 3.96Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/) 4.5 [(3055)](https://www.softwareadvice.com/crm/pipedrive-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.39Value for money - 4.37Customer support - 4.30Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price Alternative Product [Crisp](https://www.softwareadvice.com/help-desk/crisp-profile/) 4.6 [(148)](https://www.softwareadvice.com/help-desk/crisp-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.48Value for money - 4.50Customer support - 4.37Functionality Pricing Starting at $45.00 per month Get Price ## Umnico Pricing and Plans Starting price: $7.00 per month Free Trial Free Version Free $0.00 flat rate, one time No plan information available Custom $7.00 per user, per month No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Umnico Features - Popular features found in Customer Communications Management Batch Communications Chat/Messaging Customer Database Interaction Tracking Multi-Channel Communication - More features of Umnico Activity Dashboard Activity Tracking Alerts/Notifications API Autoresponders Canned Responses Collaboration Tools Configurable Workflow Contact Database Contact Management CRM Customer Engagement Customer History Customer Social Profiles Customer Support Customizable Fields Data Import/Export Drag & Drop Email Management File Sharing Geotargeting Inbox Management Lead Capture Lead Engagement Lead Nurturing Live Chat Marketing Automation Monitoring Multi-Channel Social Integration Multi-Language On-Demand Communications Proactive Chat Real-Time Analytics Real-time Consumer-facing Chat Real-Time Monitoring Real-Time Notifications Reminders Reporting/Analytics Reporting & Statistics Social Media Integration Tagging Task Management Template Management Third-Party Integrations Transfers/Routing Workflow Management ## Umnico Integrations Telegram Integration rated undefined from -1 review AtomX Live Chat Integration rated undefined from -1 review Discord Integration rated undefined from -1 review WhatsApp Integration rated undefined from -1 review Bitrix24 Integration rated undefined from -1 review Instagram Integration rated undefined from -1 review See all 11 integrations ## Umnico User Reviews Overall Rating 4.7 Ratings Breakdown 5 67% 4 33% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.5 Value for money 4.4 Customer support 4.3 Functionality 4.2 Have you used Umnico and would like to share your experience with others? OI Osamudiamen I. Verified reviewer Internet Self-Employed Used weekly for less than 6 months Reviewed May 2023 Unique recaps 4 I'm happy to use it because before now I had no special platform to use as professional in communication with my customers Ratings Breakdown 3 Ease of use 3 Value for money 4 Customer support 3 Functionality Pros: I like the service delivery especially the trial I wish it would be all free to use Cons: I would say the somewhat the speed of the website Vendor Response Thank you for your feedback. We'll dedicate certain resources in order to improve the speed of our website. Replied May 2023 Read More TC Toby C. Computer Games 2-10 employees Used monthly for free trial Reviewed August 2023 pretty impressive overall and could be useful in some cases 4 it's a pretty good system with a few drawbacks but it could be improved with time. The customer service was mostly helpful however in my experience it had a flaw where I was told to wait and no one got back to me when I asked if the callback feature could be removed on the customer service live chat Ratings Breakdown 5 Ease of use 4 Customer support 4 Functionality Pros: I like the fact that you can use Umnico for free without any costs if you have a basic system that doesn't require any special features or add ons Cons: I personally didn't like the fact that there was constantly a phone icon for people to request a callback on the chat widget that you can't disable. Also the customer service is a little hit or miss Read More MK MD Nazmul K. Verified reviewer Dairy Self-Employed Used weekly for less than 12 months Reviewed May 2023 As far as I know I have found good stuff on this website and its a trusted company no one will get s 5 I am involved and want to stay with this website both of us will benefit and gain knowledge hope all goes well Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Normally I work in dairy farm and have a lot of desire to raise these cattle and also you have very nice instructions on this website which I like very much. Cons: I didn't find much to say in the less preferred I said and chose what I liked Reasons for choosing Umnico Considering both my needs and my employment, I chose the best one Vendor Response Thank you for your choice, site. We are glad that Umnico has met your expectations Replied May 2023 Read More IG Ilya G. Verified reviewer Investment Banking 501-1000 employees Used weekly for less than 12 months Review source Reviewed May 2023 Helpful social CRM 5 Very positive overall, highly recommend Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Easy to set-up and use, easy to integrate messengers and social networks. Free tariffs allows to test the platform before purchasing a licence. Cons: AI chat-bot is still early stages and takes time to set-up and use Read More SM Sourabh M. Verified reviewer Computer Software 5001-10000 employees Used weekly for free trial Reviewed August 2023 Works efficiently and integrate perfect with high performance 5 Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Highly performance oriented , and easily integrated Cons: Pricing are too High , latency is bit high Read More IS Ishwinder S. Verified reviewer Government Administration 11-50 employees Used monthly for less than 6 months Reviewed July 2023 Good job for me it will bo urs 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like all umico. Is the best east or west Cons: I like everything in umicom best earning plateform Read More Showing 1 - 6 of 6 Reviews ## Other Top Recommended Customer Communications Management Software [Thryv](https://www.softwareadvice.com/crm/thryv-profile/) **4.2** (526) Recently recommended **38** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **9** times [Zipteams](https://www.softwareadvice.com/voip/zipteams-profile/) **4.7** (73) Recently recommended **7** times [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) **4.7** (16378) Recently recommended **0** times Stuck Between Options? 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