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> Reviews of Positive User. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Positive User is a good fit for you!

Source: https://www.softwareadvice.com/crm/user-com-profile/reviews

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Positive User Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/crm/user-com-profile/)

Reviews

# Positive User Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(28)

4

(5)

3

(1)

2

(0)

1

(2)

## Secondary Ratings

Ease-of-use

4.2

Customer Support

4.8

Value for money

4.6

Functionality

4.4

* * *

### Pros

"Later, i had to create automations like pop-ups and in the beginning it wasn't so intuitive, but thanks to their support and docs, soon i was able to create whatever automations i wanted to"

"Also, I like the simple UI design of this tool."

### Cons

"It is possible to pay an additional $1,000 per year, but if it costs $4,000 per year and that amount increases every month, we cannot accept it;- they are totally unfair or flexible, on the first day of the month we deleted our account but they charged us for the whole month."

"We do not use their tool, why is it so difficult to return the money?"

"It lacks of some basic functions, like subscription management for email subscribers; it also does not let you copy and paste automation blocks, so you often have click, and click, and click…"

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Positive User Reviews, Pros and Cons - 2026 Software Advice