--- title: "vcita Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of vcita. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if vcita is a good fit for you!" source_url: "https://www.softwareadvice.com/crm/vcita-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Appointment Scheduling Software](https://www.softwareadvice.com/appointment-scheduling/) / [vcita](https://www.softwareadvice.com/crm/vcita-profile/) / vcita Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/crm/vcita-profile/) Reviews [Alternatives](https://www.softwareadvice.com/crm/vcita-profile/alternatives/) # vcita User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 296 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.2/5 - Value for money: 4.2/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 192 reviews (65%) - 4 stars: 69 reviews (23%) - 3 stars: 19 reviews (6%) - 2 stars: 7 reviews (2%) - 1 star: 9 reviews (3%) ### Most mentioned pros - Love the client portals that give a sense of security for document management and a level of autonomy for clients to see invoices, pay invoices, and schedule services. - There are a few tweaks that I believe would make it better that once the student has paid for a package - they can click to where it allows them to schedule a lesson without a payment link attached. - We enjoyed how we can set up payments, and give clients option on how they want to pay. ### Most mentioned cons - Every time I try to export more than a handful of files Vcita will crash and I’m unable to get my data out, good luck trying to leave Vcita. - nd Google's Vcita's 800 & 855#'s for Customer Service DO NOT WORK and there is no other way to contact them except for AI bot questions with standard answers that do not help THUS TOTAL LACK OF CUSTOMER SERVICE which in this day and age is frankly pathetic. - Literally lost potential sales until I discovered it recently. ## vcita customer reviews Showing reviews 1-25 of 296 (page 1). ### Excellent scheduling features, with lots of different tools to increase sales - Overall rating: 5/5 - Reviewer: Andrew B. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We've used this software for over 4 years now and it has added new beneficial features as we've gone along. It has helped us see a much larger percentage of direct online bookings from customers since we've begun to use it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It has lots of helpful auto features which allow you to maximise income streams. The multi calendar option also allows our business to offer a variety of different activities at the same time to manage capacity levels. The overall price for this if paid yearly is very reasonable for the functions offered. #### Cons The only element we'd like to see is the ability to book multiple people into one activity rather than needing to do a person by person. This would be an option for a dropdown menu of some type. However this is manageable as we've found suitable ways around this that doesn't impact our customers. --- ### Wellness provider - Overall rating: 5/5 - Reviewer: Olga W. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've had vcita for several years now and appreciate the comprehensive services they offer besides just the basic booking platform. I transitioned from a different system because I needed extras like being able to sell packages (vs single services), offer occasional discount codes, communicate with clients privately while keeping all the communication in the same place to refer to for later. I also like being able to send out e-newsletters and have an AI feature to help me polish my messages and give suggestions with integrated call to action buttons. And lastly, it gives multiple integrated ways to collect payments and issue automatic receipts that has my branding on everything. #### Cons Currently there's still no automated new client intake forms that is as smooth as a couple of other platforms I had seen. I hope it happens in the future though. I do have a workaround for it, so it's not a dealbreaker but I hope to see an ability to automatically ask all my new clients to complete a few required forms and automatically remind them if they haven't yet completed them before their first appointment (such as Jane app). #### Reasons for switching to vcita needed a more comprehensive resource with additional features --- ### Great platform - Overall rating: 5/5 - Reviewer: Dalia B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered Love the CRM and being able to have all info under one umbrella. Easy to use #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The CRM The payment and invoicing feature #### Cons 1-The limitation with the PayPal automation, as I cannot specify which service I am automating in zapier 2-the layout of the emails coming from the platform with coding, doesn't look very high level --- ### Vcita helps streamlining scheduling and buisness operations - Overall rating: 5/5 - Reviewer: Arsalan A. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used monthly for free trial - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it’s a great platform that’s helps with patient management, reminders,scheduling and billing. Although some features needs to be improved #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Helps with invoicing and payment processing. Allows to manage patient appointments, scheduling and reminders.The accounting tools helps to ensure billing data is accurate. #### Cons Pricing is expensive for new buisnesses. New features can be a learning curve. Sometimes bugs and issues create problems that could put security at risk. --- ### Affordable option that really offers everything you could need - Overall rating: 5/5 - Reviewer: Deidra T. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The customer service has been fantastic. Very knowledgeable and helpful. Timely as well. I will continue to use vcita as long as we can. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the way the calendar works really makes sense to me. It has a lot of great options for marketing but also for the overall organization of the platform. #### Cons There are small glitches here and there. Overall, I really wish we could make outbound calls with our assigned business phone number. That would be a game changer for us. We also have issues with the tipping option for invoices sporadically, and I do wish we could confirm appointments for clients in cases where they tell us directly rather than through the automated system. #### Reasons for choosing vcita cheaper but also offered all the features I wanted. I liked the way the calendar worked. --- ### One of the best ones out there, but still needs work. - Overall rating: 3/5 - Reviewer: Zarinah C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The email customer support was a pain. Took too long to get an answer. By the time I got a reply, I couldn’t see it because I was actively working by then. Email tech support is too time consuming and disrupts my schedule. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The client portal flow for both the backend and the clients. Clean, easy, and professional looking. I love how I had sort of a “control panel” with functions to choose from without leaving the client portal. The price was reasonable. I love the “contact widget” that is placed on my website. I like the questionnaire feature within the booking flow. I like that’s it HIPPA compliant. #### Cons Google calendar integration. It would block off old events that were deleted months ago from being available by clients. Almost every 3rd Saturday was not showing as available for scheduling. Literally lost potential sales until I discovered it recently. Also, the sms function seems to be unreliable despite having enough credits (only with certain clients from time to time, but recently became more frequent). There wasn’t a true waitlist for service appointments, only for “events” #### Reasons for choosing vcita The client portal features for both the client and the back end. Also the forms features. #### Reasons for switching to vcita Timetap had too many glitches and the interface look outdated. Also, no true client portal. --- ### Great value for small consulting business - Overall rating: 5/5 - Reviewer: Courtney P. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall great value for small business. I love all the tools that are available to help support many of the functions of our business. There has been great customer service and they listen to our needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is perfect for a small, growing business of consultants. Lots of features such as marketing and reporting that helps guide our decisions. The customer service has been outstanding and listens to our concerns and makes updates as possible to help support us better. The calendar integration is great so we do not have to keep switching back and forth between personal and Vcita calendars. Love the client portals that give a sense of security for document management and a level of autonomy for clients to see invoices, pay invoices, and schedule services. The program is very straightforward with a small learning curve but is great for mobile or desktop applications. Truly is a good value for the money. #### Cons While there is great team collaboration, the dashboard is visible to all levels of the organization. Not all staff need the tools for reporting and seeing sales information for the business if not applicable to their positions. #### Reasons for choosing vcita Ease of function and more options for things like reporting and scheduling --- ### Great program, depending on what you are using it for - Overall rating: 4/5 - Reviewer: Margaret J. - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I find it to be a useful platform for scheduling courses. The dashboard is easy to navigate and it is easy to share links to allow others to register as well. Vcita is a useful platform for single person registration. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I really appreciate the ability to coordinate the schedule with other schedules. I also appreciate that I can see conflicts from my personal calendar and visa versa. The platform is easy to navigate. #### Cons I wish it was easier for people to schedule groups or appointments without me first placing it on the calendar and sharing the link. I also wish people could sign up more than one person with on email address, as that is a challenge when a parent is attempting to sign two children up for a class. I also wish it allowed clients to choose from open times to schedule for a group #### Reasons for choosing vcita Enrollware has a hefty monthly fee and as a new business, I do not have stable income to make that worth while. --- ### VCita Review - Overall rating: 4/5 - Reviewer: Debbie D. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered VCita is a great scheduling tool, it is not that hard to use or navigate through. Whether doing billing or refunding, or sending invoice etc., it is east to navigate. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is intuitive, although we had to try and error to make sure the feature we set on works the way it should. We enjoyed how we can set up payments, and give clients option on how they want to pay. #### Cons It charges you for features that I think should be includes in the account. We were unable to change wording on an email campaign we wanted to do b/c we had to upgrade it. -While setting up client information, the fact that the more field we added, the more we had to scroll horizontally. That is too much work. --- ### Vcita runs in the background so I don’t have to - Overall rating: 5/5 - Reviewer: Donnie M. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The clients used to forget the date/time of their scheduled video shoot but now with the automated messages sent by Vcita, they remember. I was able to create my terms/conditions prior to payment – this was good. With Vcita, I rarely get double booked. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It creates an appointment on my calendar with no need for me to call and ask students for their availability. And to be honest, I think that having all my employees listed on there (as opposed to having one employee listed) has worked out way better than I expected and has not crashed yet. #### Cons If two or more customers are registered under the same name, Vcita will merge their information and send the email address of the old customer to the new customer. This is "normal" according to Vcita support which blows my mind. Every time I try to export more than a handful of files Vcita will crash and I’m unable to get my data out, good luck trying to leave Vcita. The pricing is a little too high as well. --- ### Victa 2025 - Overall rating: 4/5 - Reviewer: cory r. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 501-1000 employees - Product usage: Used daily for free trial - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Professional client portals and easy online booking/payment options are popular with clients. Good experience overall. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros centralizing scheduling, payments, and client communication, with strong points being easy online booking #### Cons There are some missing features like robust inventory tracking or advanced color-coding, leading to glitches. --- ### It takes time to login - Overall rating: 4/5 - Reviewer: Gurucharan J. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered It takes a lot of time to login and sometimes you are not even able to login in. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Calender system -: You can create schedules according to your time in its calendar #### Cons Dashboard is not working properly That troubles me a lot sometimes They should solve this problem --- ### Best Thing For Small Businesses - Overall rating: 5/5 - Reviewer: Taryn S. - Verified reviewer: Yes - Industry: Publishing - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, this has been a dream come true. Even if my assistant quit today, Vicita could do 95% of her work if I just set everything up properly. Clients like it, and it keeps me from having to dig through inbox emails for communications. Everything is in one easy place. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It made me not need an assistant for the first few years in business. It also makes training my new assistant simple. It is a magnificent platform that allows me to schedule appts, manage clients, send out mass email, accept payments, AND communicate with clients. I can take notes on each client call, I can share and receive documents. Everything I need is in here. #### Cons The only thing I wish it had was a more robust accounting system. If there was a direct way to integrate Wave and Vcita I would be so grateful. I also dislike how difficult it is to download several files ar once when a client sends you several images or pages. #### Reasons for choosing vcita It was referred by my business mentor. --- ### Vcita is THE BEST!! - Overall rating: 5/5 - Reviewer: Lisa M. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, vcita has been a huge help to my business. I can easily add, change and remove appointments. I can be in touch with clients, and they can easily reach me. That is so important to my business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the calander and the fact that reminders go out to patients automatically once tgeir appointment is in the calander. I also like the email feature that allows me to stay in touch with my patients. Lastly, I receive messages fron new and existing patients immediately, which allows me to respond to right away. #### Cons Occasionally, a patient will try to cancel an appointment through the app and I overall, vcita will not get the message. #### Vendor response Thank you, Lisa! We're very happy to have you as a client and to be able to support your business! Replied September 2024 --- ### What vCita Has Done for Us - Overall rating: 5/5 - Reviewer: Neil D. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our experience has been great! We've been using vCita for approximately 10 years, and it's the best decision we've ever made. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros vCita is my one-stop solution to marketing, booking, and collections. They've made it so easy that now I can just concentrate on what we do as a business and don't have to think about anything else. They are an integral part of our success. #### Cons There are no negatives. My only concern is what would I do if vCita ever went away! --- ### I Love Vcita for Small Business! - Overall rating: 5/5 - Reviewer: Christa C. - Verified reviewer: Yes - Industry: Legal Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered Excellent! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros This by far is the best user-friendly platform I have seen and implemented. I have used several types of CRMs over the years, but this works by far the best for me and what I am doing. I refuse to change! #### Cons Like everything there is always room to grow or for improvement, but Vcita has so many apps and integrations it made it so simple to create and implement almost immediately, hardly much of learning curve at all! Vcita now has their own CC processing if you don't have one set up already with paypal, stripe or square. the only drawback is they don't batch right away and can take few days to see in account, but if that's no big deal, then Vcita is the way to go! --- ### Great system and supoort - Overall rating: 5/5 - Reviewer: Gregory B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great. Ease of use is nice. Some functionality could be improved but overall it’s a great system and support is very responsive! I also really like my account manager [SENSITIVE CONTENT]! Always available and friendly! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Support and staff is great! The system is userfriendly. #### Cons Some feature adjustments and functionality could be improved #### Reasons for switching to vcita Price #### Vendor response Thanks for your feedback Gregory! Replied January 2023 --- ### Great Product - Overall rating: 5/5 - Reviewer: Diana B. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it is a great product that we do recommend. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ease of use for my clients is the top reason we love VCita. #### Cons It isn't as customizable as we would like and we cannot track inventory. #### Reasons for choosing vcita VCita had more features than this product. #### Vendor response Thank you, Diana, for your review! We appreciate your business and are happy to support your dog training business! Replied September 2024 --- ### Vcita is a great product for small businesses - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very helpful customer service and helpful guides provided #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has great features, easy to use and the training provided was invaluable and allowed me to start using itimmediately #### Cons They keep updating so there is little not to like #### Reasons for choosing vcita ease of use, price and training provided --- ### Tax & Accounting Professional - Overall rating: 5/5 - Reviewer: Ashley P. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been positive and I look forward to growing with your company. Thanks for the feature this tax season! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love using the software since it's an all in 1 tool. #### Cons I dislike the document feature because I should be able to open 1 file and continue scrolling into the next attached documents. When opening each file 1 by 1 I lose my placement and have to start all the way over while reviewing files. --- ### Great Value and Features for the money. - Overall rating: 5/5 - Reviewer: Michael L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fantastic. Very Happy, would recommend to anyone without hesitation. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and general CRM functionality. This software really does what it says and does it well. Feature updates are great (could be a little more timely, but I'm a Tech Geek and can never get them fast enough)! #### Cons Scheduling of single and groups can get a little confusing especially when adding and selling care packages, so if this could be made a little easier/clearer on how to do for new users, that would be great. --- ### What can I say? - Overall rating: 3/5 - Reviewer: Mark D. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros EAsy to make appointments and find clients. Easily share with our instructors #### Cons Little immediate support. Due to time difference, response comes hours later and then I try and respond to the email and it comes back that I haven't responded. Luckily I have been able to work most things our myself eventually however I am fearful of something major happening and not getting the help I need. #### Vendor response Thank you for your feedback Mark! Glad to hear you found it easy to make appointments. I'm sorry to hear about your experience. Our support team is committed to providing quick service and do their best to respond fast. We are here to help if you'd like any further assistance (: Replied January 2023 --- ### Convenient Time Saver! - Overall rating: 5/5 - Reviewer: Anisa D. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I will be sticking with them since it has been the most effective method of automating schedule. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the ease of use and how I have a system that helps me stay organized with all my upcoming clients #### Cons The online calendar on the mobile device is not as easy to use compared to the desktop #### Reasons for choosing vcita Simple Practice was more expensive, complicated and didn't have all the features I needed. I found vcita much more user friendly. --- ### Impressed - Overall rating: 5/5 - Reviewer: Desiree M. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love it, I would like to do some further customization and I fee it is missing a few things but as we all grow including Vcita I am over all impressed & I have used many of these programs before in my 25yrs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the ease of this software, the set up was also streamlined #### Cons The Invoicing, I have been on this for almost 2 years and am still not using this feature , partially my fault for not getting the training yet. #### Reasons for choosing vcita Cost & simplicity , Cloud based #### Vendor response Thank you for your kind words Desiree! If you'd like the team to help you get your invoices up and running with vcita - please feel free to reach out to the team. Replied January 2023 --- ### A great option when have a huge team - Overall rating: 5/5 - Reviewer: Adriana S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros In my business we offer mental health services and have several professionals, was easy customize the service to everyone and the sync option is the best in the market #### Cons is so much expensive, unfortunately i can't afford that any longer. ## More reviews [Next reviews](https://www.softwareadvice.com/crm/vcita-profile/reviews/?page=2) --- vcita Reviews, Pros and Cons - 2026 Software Advice