---
title: "vcita Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of vcita. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if vcita is a good fit for you!"
source_url: "https://www.softwareadvice.com/crm/vcita-profile/reviews/"
page_type: "reviews"
language: "en"
---

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vcita Reviews

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Reviews

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# vcita User Reviews

## Reviews summary

- Overall rating: 4.4/5
- Total reviews: 292

### Secondary ratings

- Ease of use: 4.4/5
- Customer support: 4.2/5
- Value for money: 4.2/5
- Functionality: 4.2/5

### Rating distribution

- 5 stars: 190 reviews (65%)
- 4 stars: 68 reviews (23%)
- 3 stars: 18 reviews (6%)
- 2 stars: 7 reviews (2%)
- 1 star: 9 reviews (3%)

### Most mentioned pros

- Love the client portals that give a sense of security for document management and a level of autonomy for clients to see invoices, pay invoices, and schedule services.
- There are a few tweaks that I believe would make it better that once the student has paid for a package - they can click to where it allows them to schedule a lesson without a payment link attached.
- We enjoyed how we can set up payments, and give clients option on how they want to pay.

### Most mentioned cons

- Every time I try to export more than a handful of files Vcita will crash and I’m unable to get my data out, good luck trying to leave Vcita.
- Not being able to delete recurring events when the event didn't happen.
- nd Google's Vcita's 800 & 855#'s for Customer Service DO NOT WORK and there is no other way to contact them except for AI bot questions with standard answers that do not help THUS TOTAL LACK OF CUSTOMER SERVICE which in this day and age is frankly pathetic.

## vcita customer reviews

Showing reviews 1-25 of 292 (page 1).

### Excellent scheduling features, with lots of different tools to increase sales

- Overall rating: 5/5
- Reviewer: Andrew B.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We've used this software for over 4 years now and it has added new beneficial features as we've gone along. It has helped us see a much larger percentage of direct online bookings from customers since we've begun to use it.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

It has lots of helpful auto features which allow you to maximise income streams. The multi calendar option also allows our business to offer a variety of different activities at the same time to manage capacity levels. The overall price for this if paid yearly is very reasonable for the functions offered.

#### Cons

The only element we'd like to see is the ability to book multiple people into one activity rather than needing to do a person by person. This would be an option for a dropdown menu of some type. However this is manageable as we've found suitable ways around this that doesn't impact our customers.

---

### Wellness provider

- Overall rating: 5/5
- Reviewer: Olga W.
- Verified reviewer: Yes
- Industry: Alternative Medicine
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: January 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I've had vcita for several years now and appreciate the comprehensive services they offer besides just the basic booking platform. I transitioned from a different system because I needed extras like being able to sell packages (vs single services), offer occasional discount codes, communicate with clients privately while keeping all the communication in the same place to refer to for later. I also like being able to send out e-newsletters and have an AI feature to help me polish my messages and give suggestions with integrated call to action buttons. And lastly, it gives multiple integrated ways to collect payments and issue automatic receipts that has my branding on everything.

#### Cons

Currently there's still no automated new client intake forms that is as smooth as a couple of other platforms I had seen. I hope it happens in the future though. I do have a workaround for it, so it's not a dealbreaker but I hope to see an ability to automatically ask all my new clients to complete a few required forms and automatically remind them if they haven't yet completed them before their first appointment (such as Jane app).

#### Reasons for switching to vcita

needed a more comprehensive resource with additional features

---

### Great platform

- Overall rating: 5/5
- Reviewer: Dalia B.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used daily for less than 12 months
- Reviewed: October 2019
- Review source details: This review was submitted organically. No incentive was offered

Love the CRM and being able to have all info under one umbrella. Easy to use

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

The CRM The payment and invoicing feature

#### Cons

1-The limitation with the PayPal automation, as I cannot specify which service I am automating in zapier 2-the layout of the emails coming from the platform with coding, doesn't look very high level

---

### VCita Review

- Overall rating: 4/5
- Reviewer: Debbie D.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

VCita is a great scheduling tool, it is not that hard to use or navigate through. Whether doing billing or refunding, or sending invoice etc., it is east to navigate.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It is intuitive, although we had to try and error to make sure the feature we set on works the way it should. We enjoyed how we can set up payments, and give clients option on how they want to pay.

#### Cons

It charges you for features that I think should be includes in the account. We were unable to change wording on an email campaign we wanted to do b/c we had to upgrade it. -While setting up client information, the fact that the more field we added, the more we had to scroll horizontally. That is too much work.

---

### Affordable option that really offers everything you could need

- Overall rating: 5/5
- Reviewer: Deidra T.
- Verified reviewer: Yes
- Industry: Individual & Family Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

The customer service has been fantastic. Very knowledgeable and helpful. Timely as well. I will continue to use vcita as long as we can.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

the way the calendar works really makes sense to me. It has a lot of great options for marketing but also for the overall organization of the platform.

#### Cons

There are small glitches here and there. Overall, I really wish we could make outbound calls with our assigned business phone number. That would be a game changer for us. We also have issues with the tipping option for invoices sporadically, and I do wish we could confirm appointments for clients in cases where they tell us directly rather than through the automated system.

#### Reasons for choosing vcita

cheaper but also offered all the features I wanted. I liked the way the calendar worked.

---

### Great value for small consulting business

- Overall rating: 5/5
- Reviewer: Courtney P.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall great value for small business. I love all the tools that are available to help support many of the functions of our business. There has been great customer service and they listen to our needs.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is perfect for a small, growing business of consultants. Lots of features such as marketing and reporting that helps guide our decisions. The customer service has been outstanding and listens to our concerns and makes updates as possible to help support us better. The calendar integration is great so we do not have to keep switching back and forth between personal and Vcita calendars. Love the client portals that give a sense of security for document management and a level of autonomy for clients to see invoices, pay invoices, and schedule services. The program is very straightforward with a small learning curve but is great for mobile or desktop applications. Truly is a good value for the money.

#### Cons

While there is great team collaboration, the dashboard is visible to all levels of the organization. Not all staff need the tools for reporting and seeing sales information for the business if not applicable to their positions.

#### Reasons for choosing vcita

Ease of function and more options for things like reporting and scheduling

---

### Great program, depending on what you are using it for

- Overall rating: 4/5
- Reviewer: Margaret J.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: Self-Employed
- Product usage: Used weekly for less than 12 months
- Reviewed: January 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, I find it to be a useful platform for scheduling courses. The dashboard is easy to navigate and it is easy to share links to allow others to register as well. Vcita is a useful platform for single person registration.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

I really appreciate the ability to coordinate the schedule with other schedules. I also appreciate that I can see conflicts from my personal calendar and visa versa. The platform is easy to navigate.

#### Cons

I wish it was easier for people to schedule groups or appointments without me first placing it on the calendar and sharing the link. I also wish people could sign up more than one person with on email address, as that is a challenge when a parent is attempting to sign two children up for a class. I also wish it allowed clients to choose from open times to schedule for a group

#### Reasons for choosing vcita

Enrollware has a hefty monthly fee and as a new business, I do not have stable income to make that worth while.

---

### Vcita runs in the background so I don’t have to

- Overall rating: 5/5
- Reviewer: Donnie M.
- Verified reviewer: Yes
- Industry: Staffing and Recruiting
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The clients used to forget the date/time of their scheduled video shoot but now with the automated messages sent by Vcita, they remember. I was able to create my terms/conditions prior to payment – this was good. With Vcita, I rarely get double booked.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

It creates an appointment on my calendar with no need for me to call and ask students for their availability. And to be honest, I think that having all my employees listed on there (as opposed to having one employee listed) has worked out way better than I expected and has not crashed yet.

#### Cons

If two or more customers are registered under the same name, Vcita will merge their information and send the email address of the old customer to the new customer. This is "normal" according to Vcita support which blows my mind. Every time I try to export more than a handful of files Vcita will crash and I’m unable to get my data out, good luck trying to leave Vcita. The pricing is a little too high as well.

---

### VCITA SCHEDULE

- Overall rating: 5/5
- Reviewer: Lee P.
- Verified reviewer: Yes
- Industry: Sports
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: January 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall I feel that Vcita makes it easier for me, but the key factor is that it makes it better for the students that take lessons from me. There are a few tweaks that I believe would make it better that once the student has paid for a package - they can click to where it allows them to schedule a lesson without a payment link attached. Maybe I am missing something.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Vcita makes my scheduling simple for all my students and sending out marketing. Also allows my students to pay online especially when pay once they book a time.

#### Cons

I wish that we have access to the better marketing tools as this make my advertising better. I feel that this make it better value.

---

### Vcita is invaluable to my business

- Overall rating: 5/5
- Reviewer: Joe W.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: January 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I've been using Vcita for four years now, and it is really a rock-solid application that is invaluable to my coaching and my business

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I love about it is the fact that it brings everything together. All aspects of my coaching I can handle through Vcita, and I love the fact that they're always upgrading and improving the services

#### Cons

Sometimes, the calendar still takes a while to load. This is the same for desktop, iPad, and phone.

---

### It takes time to login

- Overall rating: 4/5
- Reviewer: Gurucharan J.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 51-200 employees
- Product usage: Used daily for free trial
- Reviewed: April 2025
- Review source details: This review was submitted organically. No incentive was offered

It takes a lot of time to login and sometimes you are not even able to login in.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

Calender system -: You can create schedules according to your time in its calendar

#### Cons

Dashboard is not working properly That troubles me a lot sometimes They should solve this problem

---

### What vCita Has Done for Us

- Overall rating: 5/5
- Reviewer: Neil D.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Our experience has been great! We've been using vCita for approximately 10 years, and it's the best decision we've ever made.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

vCita is my one-stop solution to marketing, booking, and collections. They've made it so easy that now I can just concentrate on what we do as a business and don't have to think about anything else. They are an integral part of our success.

#### Cons

There are no negatives. My only concern is what would I do if vCita ever went away!

---

### Best Thing For Small Businesses

- Overall rating: 5/5
- Reviewer: Taryn S.
- Verified reviewer: Yes
- Industry: Publishing
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, this has been a dream come true. Even if my assistant quit today, Vicita could do 95% of her work if I just set everything up properly. Clients like it, and it keeps me from having to dig through inbox emails for communications. Everything is in one easy place.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It made me not need an assistant for the first few years in business. It also makes training my new assistant simple. It is a magnificent platform that allows me to schedule appts, manage clients, send out mass email, accept payments, AND communicate with clients. I can take notes on each client call, I can share and receive documents. Everything I need is in here.

#### Cons

The only thing I wish it had was a more robust accounting system. If there was a direct way to integrate Wave and Vcita I would be so grateful. I also dislike how difficult it is to download several files ar once when a client sends you several images or pages.

#### Reasons for choosing vcita

It was referred by my business mentor.

---

### Great Product

- Overall rating: 5/5
- Reviewer: Diana B.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, it is a great product that we do recommend.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The ease of use for my clients is the top reason we love VCita.

#### Cons

It isn't as customizable as we would like and we cannot track inventory.

#### Reasons for choosing vcita

VCita had more features than this product.

#### Vendor response

Thank you, Diana, for your review! We appreciate your business and are happy to support your dog training business!

Replied September 2024

---

### Essential Consulting and Executive Coaching Resource

- Overall rating: 5/5
- Reviewer: Richard M.
- Verified reviewer: Yes
- Industry: Professional Training & Coaching
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

vcita has contributed to The Aware Leader LLC's success. Makes my life easier!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

My clients, or their administrative assistants, book their appointments...no back and forth emails to identify a mutual time and day for all parties involved. Also, vcita links with Zoom to set up the meeting

#### Cons

I would like to build in automatic 15-minute breaks between calls

---

### Expensive

- Overall rating: 4/5
- Reviewer: Randy S.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I like it very well

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

It is easy to use and easily accommodates employees. Easy to set up and understand.Complete package

#### Cons

Honestly the mobile app gives me a lot of trouble. Have to restart phone to get it to load.The cost. When I started it was very cost effective. Now its almost to the point where I will need to look for something else... Started at $29 now I'm at $150 or something like that.

#### Reasons for switching to vcita

Ease of use... quickbooks is complicated

---

### Great Online Booking for Websites

- Overall rating: 5/5
- Reviewer: David G.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Online booking, scheduling and some payment processing

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy Integration with my website (customizable colors and stuff) Easy to link portal to anything that I need with url

#### Cons

A little tough to navigate at 1st. I dislike having to click so many times to get invoice marked as payed. I wish it was more streamlined

#### Reasons for choosing vcita

price and at the time there were not many other online booking apps

#### Reasons for switching to vcita

price

---

### This application is grossly overpriced

- Overall rating: 5/5
- Reviewer: Michelle D.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: October 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, I'm pretty luke warm regarding this application. It forces prospective users into a 12 month contract (which wasn't ideal during a pandemic). Honestly, it felt a little slimy and self serving. Many of the features are not needed for every type of business, while the more basic features requires users to select the platinum plan which is nearly $1000 a year. Had I not been charged for a full year which is non refundable, I would have cancelled already.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

What I most like is the seamless integration with Zoom. The calendar features are pretty intuitive as well.

#### Cons

This software is grossly overpriced and forces you into a higher tier to get basic features and a wealth of features you dont want or need. A trial was offered which immediately rolled into an automatic, year long contract--which I found out AFTER my credit card was charged. You cannot delete appointments made in error nor can you 'actually' delete contacts.

---

### Vcita is a great product for small businesses

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used weekly for less than 2 years
- Reviewed: December 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Very helpful customer service and helpful guides provided

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It has great features, easy to use and the training provided was invaluable and allowed me to start using itimmediately

#### Cons

They keep updating so there is little not to like

#### Reasons for choosing vcita

ease of use, price and training provided

---

### Tax & Accounting Professional

- Overall rating: 5/5
- Reviewer: Ashley P.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience has been positive and I look forward to growing with your company. Thanks for the feature this tax season!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I love using the software since it's an all in 1 tool.

#### Cons

I dislike the document feature because I should be able to open 1 file and continue scrolling into the next attached documents. When opening each file 1 by 1 I lose my placement and have to start all the way over while reviewing files.

---

### Great Value and Features for the money.

- Overall rating: 5/5
- Reviewer: Michael L.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Fantastic. Very Happy, would recommend to anyone without hesitation.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use and general CRM functionality. This software really does what it says and does it well. Feature updates are great (could be a little more timely, but I'm a Tech Geek and can never get them fast enough)!

#### Cons

Scheduling of single and groups can get a little confusing especially when adding and selling care packages, so if this could be made a little easier/clearer on how to do for new users, that would be great.

---

### What can I say?

- Overall rating: 3/5
- Reviewer: Mark D.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 1/5
- Functionality: 4/5

#### Pros

EAsy to make appointments and find clients. Easily share with our instructors

#### Cons

Little immediate support. Due to time difference, response comes hours later and then I try and respond to the email and it comes back that I haven't responded. Luckily I have been able to work most things our myself eventually however I am fearful of something major happening and not getting the help I need.

#### Vendor response

Thank you for your feedback Mark! Glad to hear you found it easy to make appointments. I'm sorry to hear about your experience. Our support team is committed to providing quick service and do their best to respond fast. We are here to help if you'd like any further assistance (:

Replied January 2023

---

### Convenient Time Saver!

- Overall rating: 5/5
- Reviewer: Anisa D.
- Verified reviewer: Yes
- Industry: Individual & Family Services
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: November 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I will be sticking with them since it has been the most effective method of automating schedule.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love the ease of use and how I have a system that helps me stay organized with all my upcoming clients

#### Cons

The online calendar on the mobile device is not as easy to use compared to the desktop

#### Reasons for choosing vcita

Simple Practice was more expensive, complicated and didn't have all the features I needed. I found vcita much more user friendly.

---

### Impressed

- Overall rating: 5/5
- Reviewer: Desiree M.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I love it, I would like to do some further customization and I fee it is missing a few things but as we all grow including Vcita I am over all impressed & I have used many of these programs before in my 25yrs.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I love the ease of this software, the set up was also streamlined

#### Cons

The Invoicing, I have been on this for almost 2 years and am still not using this feature , partially my fault for not getting the training yet.

#### Reasons for choosing vcita

Cost & simplicity , Cloud based

#### Vendor response

Thank you for your kind words Desiree! If you'd like the team to help you get your invoices up and running with vcita - please feel free to reach out to the team.

Replied January 2023

---

### A great option when have a huge team

- Overall rating: 5/5
- Reviewer: Adriana S.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: November 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

In my business we offer mental health services and have several professionals, was easy customize the service to everyone and the sync option is the best in the market

#### Cons

is so much expensive, unfortunately i can't afford that any longer.

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vcita Reviews, Pros and Cons - 2026 Software Advice